churin;359491 Wrote:
> Hi Shawn,
>
> Thanks for your response. I understand that Windows Messenger and
> Windows Live Messenger are two different softwares and many
> functionality features overlap with each other, but to conduct Remote
> Assistance session, Windows Messenger must be running even when Remote
> Assistance is initiated from Windows Live Messenger. Am I correct?
>
> churin
>
>
Hi churin,
You shouldn't. Windows Live Messenger has a "Remote Assistance" that
should be compatible with the older versions. It would be better, of
course, if the other person had Windows Live Messenger too. It's a bit
buried in the menu option though for Live. It's under *Action*.
To be honest with you, I have never tried it. However, from some of
the other post I've read people are not having problems with it. Of
course, this could vary from system to system.
Hope this helps some,
Shawn
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