Windows Messenger 9

I have tried to install Windows live (inc Msgr 9) on a an Asus notebook, XP
with all SP's. Messenger does not function. It says it can't set up audio and
video and when I try to connect with a contact it tells me i am not on line,
I am. All firewalls checked and all ok. MSN Messenger works fine. I want to
uninstall and do a clean reinstall but no way can I do this through the
control panal. I want to get to video conferencing with my Mesenger but
Windows live does not seem to work. How can I uninstall and try again please

I am assuming you have downloaded and are using the latest live messenger
from http://download.live.com

you can remove it from the control panel if you go to
the add remove program and select WINDOWS LIVE ESSENTIALS and then select
uninstall-change

then has an option to uninstall one of the components if you want..




- http://computerboom.blogspot.com

"Nik" <> wrote in message
news:EE7B0E94-C4E2-4156-8864-...
> I have tried to install Windows live (inc Msgr 9) on a an Asus notebook,
> XP
> with all SP's. Messenger does not function. It says it can't set up audio
> and
> video and when I try to connect with a contact it tells me i am not on
> line,
> I am. All firewalls checked and all ok. MSN Messenger works fine. I want
> to
> uninstall and do a clean reinstall but no way can I do this through the
> control panal. I want to get to video conferencing with my Mesenger but
> Windows live does not seem to work. How can I uninstall and try again
> please

Yes the download is from dowload.live.com. I have tried removing via CP and
Live Essentials but Live Essentials will not remove. It is almost as though
it is protected.
I normally have no problem with removing stuff. On my second computer I hve
live 8.5 running very happily.

"CBoom" wrote:

> I am assuming you have downloaded and are using the latest live messenger
> from http://download.live.com
>
> you can remove it from the control panel if you go to
> the add remove program and select WINDOWS LIVE ESSENTIALS and then select
> uninstall-change
>
> then has an option to uninstall one of the components if you want..
>
>
>
>
> - http://computerboom.blogspot.com
>
> "Nik" <> wrote in message
> news:EE7B0E94-C4E2-4156-8864-...
> > I have tried to install Windows live (inc Msgr 9) on a an Asus notebook,
> > XP
> > with all SP's. Messenger does not function. It says it can't set up audio
> > and
> > video and when I try to connect with a contact it tells me i am not on
> > line,
> > I am. All firewalls checked and all ok. MSN Messenger works fine. I want
> > to
> > uninstall and do a clean reinstall but no way can I do this through the
> > control panal. I want to get to video conferencing with my Mesenger but
> > Windows live does not seem to work. How can I uninstall and try again
> > please
>
>

Ah! Some progress I have acheived a re-install but the webcam is not
accepted. I tried to do an Audio and Video setup and I got a message that
Messenger was unable to do the setup. (the webcam and audio is working fine
on Skype)I shut down Messenger 9 on one computer, loaded 8.5 on another
computer and it works fine. Any ideas why the webcam does not work. I see on
various discussion groups all over the web that others are having this same
problems with 9

"CBoom" wrote:

> I am assuming you have downloaded and are using the latest live messenger
> from http://download.live.com
>
> you can remove it from the control panel if you go to
> the add remove program and select WINDOWS LIVE ESSENTIALS and then select
> uninstall-change
>
> then has an option to uninstall one of the components if you want..
>
>
>
>
> - http://computerboom.blogspot.com
>
> "Nik" <> wrote in message
> news:EE7B0E94-C4E2-4156-8864-...
> > I have tried to install Windows live (inc Msgr 9) on a an Asus notebook,
> > XP
> > with all SP's. Messenger does not function. It says it can't set up audio
> > and
> > video and when I try to connect with a contact it tells me i am not on
> > line,
> > I am. All firewalls checked and all ok. MSN Messenger works fine. I want
> > to
> > uninstall and do a clean reinstall but no way can I do this through the
> > control panal. I want to get to video conferencing with my Mesenger but
> > Windows live does not seem to work. How can I uninstall and try again
> > please
>
>

Nik
I have exactly the same problem - I log in without a problem but the camera
won't start when I try a video call, saying it is 'busy'. When I try to run
Audio & Video setup I get a message saying that this 'cannot be started'

This has to be a bug

Help!!!!!

Cheers

Mike

"Nik" wrote:

> Ah! Some progress I have acheived a re-install but the webcam is not
> accepted. I tried to do an Audio and Video setup and I got a message that
> Messenger was unable to do the setup. (the webcam and audio is working fine
> on Skype)I shut down Messenger 9 on one computer, loaded 8.5 on another
> computer and it works fine. Any ideas why the webcam does not work. I see on
> various discussion groups all over the web that others are having this same
> problems with 9
>
> "CBoom" wrote:
>
> > I am assuming you have downloaded and are using the latest live messenger
> > from http://download.live.com
> >
> > you can remove it from the control panel if you go to
> > the add remove program and select WINDOWS LIVE ESSENTIALS and then select
> > uninstall-change
> >
> > then has an option to uninstall one of the components if you want..
> >
> >
> >
> >
> > - http://computerboom.blogspot.com
> >
> > "Nik" <> wrote in message
> > news:EE7B0E94-C4E2-4156-8864-...
> > > I have tried to install Windows live (inc Msgr 9) on a an Asus notebook,
> > > XP
> > > with all SP's. Messenger does not function. It says it can't set up audio
> > > and
> > > video and when I try to connect with a contact it tells me i am not on
> > > line,
> > > I am. All firewalls checked and all ok. MSN Messenger works fine. I want
> > > to
> > > uninstall and do a clean reinstall but no way can I do this through the
> > > control panal. I want to get to video conferencing with my Mesenger but
> > > Windows live does not seem to work. How can I uninstall and try again
> > > please
> >
> >

Cheers Mike I was begining to think it was me. All we need now is somebody
from Microsoft to take an interest. Nik

"Mike" wrote:

> Nik
> I have exactly the same problem - I log in without a problem but the camera
> won't start when I try a video call, saying it is 'busy'. When I try to run
> Audio & Video setup I get a message saying that this 'cannot be started'
>
> This has to be a bug
>
> Help!!!!!
>
> Cheers
>
> Mike
>
> "Nik" wrote:
>
> > Ah! Some progress I have acheived a re-install but the webcam is not
> > accepted. I tried to do an Audio and Video setup and I got a message that
> > Messenger was unable to do the setup. (the webcam and audio is working fine
> > on Skype)I shut down Messenger 9 on one computer, loaded 8.5 on another
> > computer and it works fine. Any ideas why the webcam does not work. I see on
> > various discussion groups all over the web that others are having this same
> > problems with 9
> >
> > "CBoom" wrote:
> >
> > > I am assuming you have downloaded and are using the latest live messenger
> > > from http://download.live.com
> > >
> > > you can remove it from the control panel if you go to
> > > the add remove program and select WINDOWS LIVE ESSENTIALS and then select
> > > uninstall-change
> > >
> > > then has an option to uninstall one of the components if you want..
> > >
> > >
> > >
> > >
> > > - http://computerboom.blogspot.com
> > >
> > > "Nik" <> wrote in message
> > > news:EE7B0E94-C4E2-4156-8864-...
> > > > I have tried to install Windows live (inc Msgr 9) on a an Asus notebook,
> > > > XP
> > > > with all SP's. Messenger does not function. It says it can't set up audio
> > > > and
> > > > video and when I try to connect with a contact it tells me i am not on
> > > > line,
> > > > I am. All firewalls checked and all ok. MSN Messenger works fine. I want
> > > > to
> > > > uninstall and do a clean reinstall but no way can I do this through the
> > > > control panal. I want to get to video conferencing with my Mesenger but
> > > > Windows live does not seem to work. How can I uninstall and try again
> > > > please
> > >
> > >