Windows Vista Tips

Windows Vista Tips > Newsgroups > Windows Live Messenger > Windows Messenger Crashes

Reply
Thread Tools Display Modes

Windows Messenger Crashes

 
 
Nick
Guest
Posts: n/a

 
      08-12-2009
I have Windows XP Service Pack 3 on my laptop. Recently I cant ever bring my
Windows Messenger up. It comes up fine and then after 5 secs it crashes..

I looked at the even viewer and here is the the error message:
The description for Event ID ( 1000 ) in Source ( Windows Live Messenger )
cannot be found. The local computer may not have the necessary registry
information or message DLL files to display messages from a remote computer.
You may be able to use the /AUXSOURCE= flag to retrieve this description; see
Help and Support for details. The following information is part of the event:
msnmsgr.exe, 14.0.8064.206, 498cf586, unknown, 0.0.0.0, 00000000, 0, 020e947d.

The Windows Live version is 14.0.8064.0206.
 
Reply With Quote
 
 
 
 
Jonathan Kay [MVP]
Guest
Posts: n/a

 
      08-13-2009
Greetings Nick,

Just as a first thought, it sounds like one of the dependencies may have been broken. If you
haven't already, head over to the Add or Remove Programs in the Control Panel and remove
Windows Live Messenger (it's under the Windows Live Essentials in the list).

Once that's complete, re-install Messenger (http://download.live.com) and see if that solved
the issue.

--
Microsoft MVP - Windows Live Messenger
MSN Messenger/Windows Messenger
MessengerGeek Blog: http://www.messengergeek.com
Messenger Resources: http://messenger.jonathankay.com
(c) 2009 Jonathan Kay - If redistributing, you must include this signature or citation
--


"Nick" <> wrote in message
news:9EF6B419-8EE4-4DE8-B92E-...
> I have Windows XP Service Pack 3 on my laptop. Recently I cant ever bring my
> Windows Messenger up. It comes up fine and then after 5 secs it crashes..
>
> I looked at the even viewer and here is the the error message:
> The description for Event ID ( 1000 ) in Source ( Windows Live Messenger )
> cannot be found. The local computer may not have the necessary registry
> information or message DLL files to display messages from a remote computer.
> You may be able to use the /AUXSOURCE= flag to retrieve this description; see
> Help and Support for details. The following information is part of the event:
> msnmsgr.exe, 14.0.8064.206, 498cf586, unknown, 0.0.0.0, 00000000, 0, 020e947d.
>
> The Windows Live version is 14.0.8064.0206.



 
Reply With Quote
Reply

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are Off


Similar Threads
Thread Thread Starter Forum Replies Last Post
Explorer.exe uses much CPU for several minutes in 10 minutes inter Dima Windows Vista Performance 0 08-06-2009 07:13 AM
Disconnecting Drive Maps over WAN Jesse Pastrano Windows Server 2 04-01-2008 06:23 PM
Feedback Wanted - Remotely Administering Windows Server 2008 DNS from Windows XP and Windows Server 2003 Darrell Gorter[MSFT] Windows Server 0 09-07-2007 09:45 PM
Re: Windows x64 to Vista Ultimate 64 Upgrade According to Microsoft 1/24/07 McG. Windows 64 Bit 30 01-26-2007 10:36 PM
NTLM authentication failure Charles Gregory Windows Server 3 08-29-2005 09:49 AM



1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 48 49 50 51 52 53 54 55 56 57 58 59