Windows Mobile Device Center 6.1 doesn't sync with HTC S710 WM6.0

Hi all,

I've got an HP NW 8240 with Vista Enterprise and Windows Mobile Device
Center 6.1 installed on it. Since release 6.1 is there I've tried to sync my
PC with my HTC S710 (VOX) which has Windows Mobile 6 on it. Untill now
without any success.
After I installed 6.1 and I connected my HTC thru USB or Bluethooth, Vista
recognized a device called windowsmobile33. In the device manager it is shown
as Bluetooth Radios [Windows Mobile-based device support] and under Network
Adapters as [Microsoft Windows Mobile Remote Adapter].
When is start Windows Mobile Device Center 6.1 (WMDC) it says not connected.
I've no hardware issues, I reinstalled WMDC several times, I had a system
repair, a system restore to the point where no drivers or WMDC 6.1 was
installed and yet it doesn't communicate. If there is a solution out there
and you know how to solve it you would make my day. (With XP Pro and
ActiveSync 4.5 were no issues and I don't wanne go back for the 6th time)
Please Help!!!

Hi,

When you connect your device to WMDC, does the UI show "connecting" for a
while and then show Error?
Does your device appear in "My Computer" and are you able to browse your
device from there?
Do you have One care installed?

Also, can you enable logging by following the instructions from
http://www.pocketpcfaq.com/faqs/wmdc/debug/index.htm and post the logs?

Thanks,
Abdulkadar

This posting is provided "AS IS" with no warranties, and confers no rights.

"nidopi68" <> wrote in message
news:149AE643-A1C8-44F1-9618-...
> Hi all,
>
> I've got an HP NW 8240 with Vista Enterprise and Windows Mobile Device
> Center 6.1 installed on it. Since release 6.1 is there I've tried to sync
> my
> PC with my HTC S710 (VOX) which has Windows Mobile 6 on it. Untill now
> without any success.
> After I installed 6.1 and I connected my HTC thru USB or Bluethooth, Vista
> recognized a device called windowsmobile33. In the device manager it is
> shown
> as Bluetooth Radios [Windows Mobile-based device support] and under
> Network
> Adapters as [Microsoft Windows Mobile Remote Adapter].
> When is start Windows Mobile Device Center 6.1 (WMDC) it says not
> connected.
> I've no hardware issues, I reinstalled WMDC several times, I had a system
> repair, a system restore to the point where no drivers or WMDC 6.1 was
> installed and yet it doesn't communicate. If there is a solution out there
> and you know how to solve it you would make my day. (With XP Pro and
> ActiveSync 4.5 were no issues and I don't wanne go back for the 6th time)
> Please Help!!!

Hi Abdulkadar,

Thanks for your response. I've found the solution. It had nothing to do with
Vista or with WMDC 6.1 it was a setting on my HTC S710. I removed the
following setting:
Step 1: Press Start
Step 2: Select settings
Step 3: Select (6) Connections
Step 4: Select (0) More
Step 5: Select (1) USB to PC
Changing the type of USB connection your device uses can help with problems
connecting ActiveSync.
Step 6: Disable the option - Enable advanced network functionality
Step 7: Press done 3 times
Step 8: Return to main screen.

Problem solved WMDC 6.1 recognizes my HTC.

So to end this story: I made my day.

Thanks,
Nico.



"Abdulkadar Khambati [MSFT]" wrote:

> Hi,
>
> When you connect your device to WMDC, does the UI show "connecting" for a
> while and then show Error?
> Does your device appear in "My Computer" and are you able to browse your
> device from there?
> Do you have One care installed?
>
> Also, can you enable logging by following the instructions from
> http://www.pocketpcfaq.com/faqs/wmdc/debug/index.htm and post the logs?
>
> Thanks,
> Abdulkadar
>
> This posting is provided "AS IS" with no warranties, and confers no rights.
>
> "nidopi68" <> wrote in message
> news:149AE643-A1C8-44F1-9618-...
> > Hi all,
> >
> > I've got an HP NW 8240 with Vista Enterprise and Windows Mobile Device
> > Center 6.1 installed on it. Since release 6.1 is there I've tried to sync
> > my
> > PC with my HTC S710 (VOX) which has Windows Mobile 6 on it. Untill now
> > without any success.
> > After I installed 6.1 and I connected my HTC thru USB or Bluethooth, Vista
> > recognized a device called windowsmobile33. In the device manager it is
> > shown
> > as Bluetooth Radios [Windows Mobile-based device support] and under
> > Network
> > Adapters as [Microsoft Windows Mobile Remote Adapter].
> > When is start Windows Mobile Device Center 6.1 (WMDC) it says not
> > connected.
> > I've no hardware issues, I reinstalled WMDC several times, I had a system
> > repair, a system restore to the point where no drivers or WMDC 6.1 was
> > installed and yet it doesn't communicate. If there is a solution out there
> > and you know how to solve it you would make my day. (With XP Pro and
> > ActiveSync 4.5 were no issues and I don't wanne go back for the 6th time)
> > Please Help!!!
>
>