Hi,
Just to confirm, did you try the solution I posted earlier in thi
thread? If that did not help, the cause of the problem could b
something totally different and we may have go perform a different se
of troubleshooting steps.
Can you post a copy of your system information to this thread or emai
me the same? To save your system information, please do the following:
1. Press the Win Logo + R on the keyboard.
2. Type Msinfo32 and press Enter
3. Click on File > Save As > type a name in the 'File Name' field an
specify the location as, maybe, the Desktop.
4. Send the file over.
Let me take a look at that file and see if I can find something out i
there.
I'm sorry I could not respond to your post earlier. I was away for
while.
Thanks and regards,
Ching
--
Chin
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