"Windows Movie Maker has Stopped Working" when I try to import mov

My Windows Movie Maker used to work fine, but now it crasheds EVERY time I
try to import a movie file. It imports still pics from the same source folder
OK.

Been to Microsoft's Knowledge Base but the only reference there for "WMM
Stopped Working" relates to WMM failing to start.

Look here, in the left pane, Problem solving...XP
http://www.papajohn.org/



--
Mary Sauer MSFT MVP
http://office.microsoft.com/
http://msauer.mvps.org/
news://msnews.microsoft.com

"Grumtatt" <> wrote in message
news:1719D85E-AC19-4A4C-AEFA-...
> My Windows Movie Maker used to work fine, but now it crasheds EVERY time I
> try to import a movie file. It imports still pics from the same source folder
> OK.
>
> Been to Microsoft's Knowledge Base but the only reference there for "WMM
> Stopped Working" relates to WMM failing to start.

Have yu recently installed and/or modified your CODEC installations? Bad
codecs is often a cause for crashes with Windows Movie Maker and Windows
DVD Maker.

If possible, use a program such as WinAVI or Windows Media Encoder to
convert your movies to Windows Media first.


--
dzomlija

____________________________________
Peter Alexander Dzomlija
Do you hear, huh? The Alpha and The Omega? Death and Rebirth? And as
you die, so shall I be Reborn...

- ASUS A8N32-SLi-Deluxe
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Thank you Mary.

That looks like a really interesting site. I haven't had time to read it all
yet, but what I have read so far is making me feel optimistic about solving
my problem.

Just in case it doesn't, is there a simple way to uninstall WMM and then
reinstall it, or is a full Vista Re-install required ?

Regards

Graham

PS I rated your reply, but nothing seems to have happened as a result.

Grumtatt wrote:
> My Windows Movie Maker used to work fine, but now it crasheds EVERY
> time I try to import a movie file. It imports still pics from the
> same source folder OK.
>
> Been to Microsoft's Knowledge Base but the only reference there for
> "WMM Stopped Working" relates to WMM failing to start.
=================================
You may have some incompatibility issues
with your source files. Have a look at the
following article:

File type compatibility with Movie Maker
http://tinyurl.com/v8tee


--

John Inzer
MS Picture It! -
Digital Image MVP

Digital Image
Highlights and FAQs
http://tinyurl.com/aczzp

Notice
This is not tech support
I am a volunteer

Solutions that work for
me may not work for you

Proceed at your own risk

What's the fault bucket data for this crash:
http://zachd.com/pss/pss.html#bucket
?

--
Speaking for myself only.
See http://zachd.com/pss/pss.html for some helpful WMP info.
This posting is provided "AS IS" with no warranties, and confers no rights.
--

"Grumtatt" <> wrote in message
news:1719D85E-AC19-4A4C-AEFA-...
> My Windows Movie Maker used to work fine, but now it crasheds EVERY time I
> try to import a movie file. It imports still pics from the same source
> folder
> OK.
>
> Been to Microsoft's Knowledge Base but the only reference there for "WMM
> Stopped Working" relates to WMM failing to start.