Start a free Windows Update support incident request:
https://support.microsoft.com/oas/de...spx?gprid=6527
Support for Windows Update:
http://support.microsoft.com/gp/wusupport
For home users, no-charge support is available by calling 1-866-PCSAFETY in
the United States and in Canada or by contacting your local Microsoft
subsidiary. There is no-charge for support calls that are associated with
security updates. When you call, clearly state that your problem is related
to a Security Update and cite the update's KB number (e.g., KB999999).
For more information about how to contact your local Microsoft subsidiary
for security update support issues, visit the International Support Web
site:
http://support.microsoft.com/common/international.aspx
For enterprise customers, support for security updates is available through
your usual support contacts.
TIP: When composing newsgroup posts or emails in Word, only use ENTER to
begin a new paragraph. Use Shift+ENTER to begin a new line, if need be.
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE, OE, Security, Shell/User)
AumHa VSOP & Admin; DTS-L.net
PT wrote:
> I've always kept WindowsXP Home updated on each of two computers.
>
>
>
> Today, Windows Update prompted me to install a new active-x control
> module
> having to to do with Windows Update. I clicked to permit the install.
>
>
>
> After the install was complete, it informed me that it wanted to install
> about 800MB of updates!!!
>
>
>
> It began downloading some Office updates from 2003.
>
>
>
> After a few more downloads, it started to download Windows XP Service Pack
> 1
> at 403 MB. I stopped the install, and verified that I already have
> Windows
> XP SP3 installed.
>
>
>
> I got the same results on the second computer, alhough I stopped the
> download of the updates.
>
>
>
> So what's going on, and how do I delete the two or three uninstalled
> downloads?