That was an unacceptable response from Qwest. They offer OneCare for free
because they agree to provide support for the product. Windows Live Messenger,
being free already, I can understand sending you here, but Windows Live OneCare
is a subscription product that they must support.
Please call them back to work on the OneCare problem.
-steve
brightway <> wrote:
>The Qwest OneCare solution was to send me here. I will try and run chkdsk/f
>and see how that goes.
>
>"StephenB" wrote:
>
>> brightway <> wrote:
>>
>> >When I log on Windows OneCare failes to initiate (OxC 0000005). What can I
>> >do to address this problem and run Windows OneCare? Same happens with
>> >windows messenger. I have XP and got the programs from QWest.
>>
>> Since the programs were provided via download from Qwest, you should contact
>> Qwest for support in getting both programs running.
>> -steve
>> --
>> Stephen Boots
>> MVP Windows Live
>> Windows Live OneCare Forum Moderator
>>
>>
--
Stephen Boots
MVP Windows Live
Windows Live OneCare Forum Moderator