Try System Restore from a boot to Safe Mode with Command Prompt.
HOW TO Start System Restore Tool from Command Prompt (Q304449):
http://support.microsoft.com/support.../q304/4/49.asp
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http://www.microsoft.com/wn3/locales...help_en-us.htm
Mark L. Ferguson MS-MVP
https://mvp.support.microsoft.com/profile/Mark.Ferguson
"adam" <> wrote in message
news:0B3AE777-8F85-4647-A3D6-...
> Hi:
>
> Helping a friend troubleshoot his laptop issue. Running Windows Vista.
> Desktop icons for program shortcuts and the program executables themselves
> (i.e., Word or Excel) when clicked on open Windows Photo Gallery window
> pane
> instead! Every single program does this. I tried to delete Photoviewer.dll
> or
> PhotoAcq.dll but Administrative authorization is not recognized (I am the
> Administrator). I downloaded AVG 8.0 but when I try to open even a
> downloaded
> program, Windows Photo Gallery pops up. I resorted to running an on-line
> Panda scan first (he has McCafee but the program will not run since
> Windows
> Photo Gallery pops up instead).
>
> Any thoughts or direction I should take?
>
> Thank you.
>
>