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Windows Photo Gallery Opens with Every Program Chosen

 
 
adam
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      12-04-2008
Hi:

Helping a friend troubleshoot his laptop issue. Running Windows Vista.
Desktop icons for program shortcuts and the program executables themselves
(i.e., Word or Excel) when clicked on open Windows Photo Gallery window pane
instead! Every single program does this. I tried to delete Photoviewer.dll or
PhotoAcq.dll but Administrative authorization is not recognized (I am the
Administrator). I downloaded AVG 8.0 but when I try to open even a downloaded
program, Windows Photo Gallery pops up. I resorted to running an on-line
Panda scan first (he has McCafee but the program will not run since Windows
Photo Gallery pops up instead).

Any thoughts or direction I should take?

Thank you.


 
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Mark L. Ferguson
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      12-04-2008
Try System Restore from a boot to Safe Mode with Command Prompt.

HOW TO Start System Restore Tool from Command Prompt (Q304449):
http://support.microsoft.com/support.../q304/4/49.asp

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"adam" <> wrote in message
news:0B3AE777-8F85-4647-A3D6-...
> Hi:
>
> Helping a friend troubleshoot his laptop issue. Running Windows Vista.
> Desktop icons for program shortcuts and the program executables themselves
> (i.e., Word or Excel) when clicked on open Windows Photo Gallery window
> pane
> instead! Every single program does this. I tried to delete Photoviewer.dll
> or
> PhotoAcq.dll but Administrative authorization is not recognized (I am the
> Administrator). I downloaded AVG 8.0 but when I try to open even a
> downloaded
> program, Windows Photo Gallery pops up. I resorted to running an on-line
> Panda scan first (he has McCafee but the program will not run since
> Windows
> Photo Gallery pops up instead).
>
> Any thoughts or direction I should take?
>
> Thank you.
>
>

 
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adam
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Posts: n/a

 
      12-04-2008
Cannot run Command Prompt: typing anything into the selection box and hitting
GO produces the Windows Photo Gallery pane. Internet Explorer works fine;
hypelinks work fine. Desktop icons and executable programs open one program:
Windows Photo Gallery.

"Mark L. Ferguson" wrote:

> Try System Restore from a boot to Safe Mode with Command Prompt.
>
> HOW TO Start System Restore Tool from Command Prompt (Q304449):
> http://support.microsoft.com/support.../q304/4/49.asp
>
> --
> Use the "Ratings" feature. It helps the new users.
> Please use the Communities guidelines when posting.
> http://www.microsoft.com/wn3/locales...help_en-us.htm
> Mark L. Ferguson MS-MVP
> https://mvp.support.microsoft.com/profile/Mark.Ferguson
>
> "adam" <> wrote in message
> news:0B3AE777-8F85-4647-A3D6-...
> > Hi:
> >
> > Helping a friend troubleshoot his laptop issue. Running Windows Vista.
> > Desktop icons for program shortcuts and the program executables themselves
> > (i.e., Word or Excel) when clicked on open Windows Photo Gallery window
> > pane
> > instead! Every single program does this. I tried to delete Photoviewer.dll
> > or
> > PhotoAcq.dll but Administrative authorization is not recognized (I am the
> > Administrator). I downloaded AVG 8.0 but when I try to open even a
> > downloaded
> > program, Windows Photo Gallery pops up. I resorted to running an on-line
> > Panda scan first (he has McCafee but the program will not run since
> > Windows
> > Photo Gallery pops up instead).
> >
> > Any thoughts or direction I should take?
> >
> > Thank you.
> >
> >

 
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Mark L. Ferguson
Guest
Posts: n/a

 
      12-04-2008

"Safe Mode With Command Prompt" has no 'selection box', it has a prompt.

--
Use the "Ratings" feature. It helps the new users.
Please use the Communities guidelines when posting.
http://www.microsoft.com/wn3/locales...help_en-us.htm
Mark L. Ferguson MS-MVP
https://mvp.support.microsoft.com/profile/Mark.Ferguson

"adam" <> wrote in message
news20D0652-94CA-473A-813B-...
> Cannot run Command Prompt: typing anything into the selection box and
> hitting
> GO produces the Windows Photo Gallery pane. Internet Explorer works fine;
> hypelinks work fine. Desktop icons and executable programs open one
> program:
> Windows Photo Gallery.
>
> "Mark L. Ferguson" wrote:
>
>> Try System Restore from a boot to Safe Mode with Command Prompt.
>>
>> HOW TO Start System Restore Tool from Command Prompt (Q304449):
>> http://support.microsoft.com/support.../q304/4/49.asp
>>
>> --
>> Use the "Ratings" feature. It helps the new users.
>> Please use the Communities guidelines when posting.
>> http://www.microsoft.com/wn3/locales...help_en-us.htm
>> Mark L. Ferguson MS-MVP
>> https://mvp.support.microsoft.com/profile/Mark.Ferguson
>>
>> "adam" <> wrote in message
>> news:0B3AE777-8F85-4647-A3D6-...
>> > Hi:
>> >
>> > Helping a friend troubleshoot his laptop issue. Running Windows Vista.
>> > Desktop icons for program shortcuts and the program executables
>> > themselves
>> > (i.e., Word or Excel) when clicked on open Windows Photo Gallery window
>> > pane
>> > instead! Every single program does this. I tried to delete
>> > Photoviewer.dll
>> > or
>> > PhotoAcq.dll but Administrative authorization is not recognized (I am
>> > the
>> > Administrator). I downloaded AVG 8.0 but when I try to open even a
>> > downloaded
>> > program, Windows Photo Gallery pops up. I resorted to running an
>> > on-line
>> > Panda scan first (he has McCafee but the program will not run since
>> > Windows
>> > Photo Gallery pops up instead).
>> >
>> > Any thoughts or direction I should take?
>> >
>> > Thank you.
>> >
>> >

 
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