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Windows Photo Gallery update for RAW files goes to wrong webpage

 
 
Archi-Dad
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      10-01-2007
For some reason, when I select the link offered by the Photo Gallery program
to get the update to view RAW files, my IE opens and goes to a webpage from
Canon (in which it asks for confirmation of location prior to sending you to
their Vista support page). I assume this is not where I'm supposed to get
the update for the Windows Photo Gallery software. This is the URL the
program directs me to:
http://pdisp01.c-wss.com/vista/redir...cc&id=rawcodec Anybody know
why this is happening, and what the correct URL is for the update?
 
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Ronnie Vernon MVP
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      10-01-2007
Archi-Dad

The camera manufacturers write the Codecs that support the RAW format. This
is similar to a company that writes cedecs to support certain video and
audio files. Without these codecs, software designed to use that format
cannot work with those files.

It's likely that you have a Canon camera/printer and there is an update
available for their drivers/software.

--

Ronnie Vernon
Microsoft MVP
Windows Shell/User


"Archi-Dad" <> wrote in message
news:B825C368-C281-460E-8B3A-...
> For some reason, when I select the link offered by the Photo Gallery
> program
> to get the update to view RAW files, my IE opens and goes to a webpage
> from
> Canon (in which it asks for confirmation of location prior to sending you
> to
> their Vista support page). I assume this is not where I'm supposed to get
> the update for the Windows Photo Gallery software. This is the URL the
> program directs me to:
> http://pdisp01.c-wss.com/vista/redir...cc&id=rawcodec Anybody know
> why this is happening, and what the correct URL is for the update?


 
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Jume
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      10-01-2007
yes, you must get the canon raw codec from canon website, no fear in there
 
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Jume
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      10-01-2007
just in case, the same question came in the vista.music_pictures_video

the US canon website is a big mess in terms to find the raw codec, just get
it from the european site:
http://software.canon-europe.com/sof...049.asp?model=

 
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Archi-Dad
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      10-02-2007
OK - but what's confusing is that the Microsoft program (Windows Photo
Gallery) prompted me to download an update. It was through that program's
link that I was sent to Canon's website. I expected to go to a Microsoft
site for an update to their own program. I'll separately check out the MS
site to see if there's an update available for download...

"Ronnie Vernon MVP" wrote:

> Archi-Dad
>
> The camera manufacturers write the Codecs that support the RAW format. This
> is similar to a company that writes cedecs to support certain video and
> audio files. Without these codecs, software designed to use that format
> cannot work with those files.
>
> It's likely that you have a Canon camera/printer and there is an update
> available for their drivers/software.
>
> --
>
> Ronnie Vernon
> Microsoft MVP
> Windows Shell/User
>
>
> "Archi-Dad" <> wrote in message
> news:B825C368-C281-460E-8B3A-...
> > For some reason, when I select the link offered by the Photo Gallery
> > program
> > to get the update to view RAW files, my IE opens and goes to a webpage
> > from
> > Canon (in which it asks for confirmation of location prior to sending you
> > to
> > their Vista support page). I assume this is not where I'm supposed to get
> > the update for the Windows Photo Gallery software. This is the URL the
> > program directs me to:
> > http://pdisp01.c-wss.com/vista/redir...cc&id=rawcodec Anybody know
> > why this is happening, and what the correct URL is for the update?

>

 
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NEPTOON
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      06-22-2008

FOR ANYBODY

that sees this request for assistance on this isseu - go to 'Niko
Imaging | Global Site | Nikon RAW Codec
(http://www.nikonimglib.com/nefcodec/) and get the latest software fro
Nikon

--
NEPTOO
Posted via http://www.vistaheads.co

 
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