windows service pack

Said download critical update. After computer will not restart go's to
dos...want's password. Never had a password. Computer dead...Help
--
?????

Note: There is a hidden 'Administrator' account (the account name is:
Administrator) in Windows.
The default password for this hidden account is normally blank (none).

For XP Home users:
Boot the computer into Safe Mode
Do this by pressing the F8 key (several times) after the Power On Self Test
is finished, until the Start menu appears.
This will get you to the correct menu window.
Once in Safe Mode, you will see the normally hidden Administrator account
and any other accounts.
(Note: Accounts are displayed alphabetically).
Use the mouse or Up/down arrow keys to highlight the 'Administrator'
account;
Remember as mentioned above: The default password is a blank (no password
required).

Also See: Forgotten your Windows XP Home password
http://support.microsoft.com/kb/894902/en-us
and: http://support.microsoft.com/kb/894901/

For XP Pro users:
You do not need to go into Safe Mode.
At the Welcome Screen, do/press the Ctrl-Alt-Del keys twice to display the
Windows logon box.
Type in "Administrator" (without the quotes) and 'if' you assigned a
password when you set up Windows, then enter it.
(Note: by default the password is blank, no password need be entered)

Once your in, then:
Click Start/Run/and type in: Control Userpasswords2 and then press OK
Next click the 'Users' tab (if it's not already selected).
Now click on the user's account name.that you want to change/reset the
password for, and
Click the 'Reset Password' button located at the bottom right.
Enter the new password into the 'New password' box,
Enter the same password again in the 'Confirm new password' box.
Next click the 'OK' button and once again click 'OK'.
Finally restart your PC, and logon using the account name and password you
entered.


Also see: How to log on to Windows XP if you forget your password or if your
password expires
(This Microsoft article applies to both XP Home and Pro)
http://support.microsoft.com/kb/321305/en-us

--
JS
http://www.pagestart.com


"billyc" <> wrote in message
news:C0B7F16C-9C3C-4DC7-B5AE-...
> Said download critical update. After computer will not restart go's to
> dos...want's password. Never had a password. Computer dead...Help
> --
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billyc wrote:
> Said download critical update. After computer will not restart go's
> to dos...want's password. Never had a password. Computer dead...Help

Details minimal.
Need more info.
Perhaps you can provide?
Thanks.

Or...

Please provide some details.

Perhaps the Operating System, the service pack level it was before, the
service pack you were attempting to install...?

Safe mode works or not?

--
Shenan Stanley
MS-MVP
--
How To Ask Questions The Smart Way
http://www.catb.org/~esr/faqs/smart-questions.html

brain dead two

billyc wrote:
> Said download critical update. After computer will not restart go's to
> dos...want's password. Never had a password. Computer dead...Help