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windows sp1 problem

 
 
simonpw1969
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      08-19-2008
Having successfully downloaded and installed windows sp1 when I try to
restart my screen goes black and will not reboot.It appears to be
reregistering but only gets to "!!o x co1 90036!! 5876/69049(inkwatson.exe) "
every time and freezes.After this I am unable to switch off my computer so
I've had to remove battery and let computer repair itself and
restore.Needless to say I've tried this several times and now I'm just
getting frustrated.Anyone encountered the same problem or more to the point
has anyone got a solution?

 
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MowGreen [MVP]
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      08-19-2008
One assumes you're referring to Vista:

http://support.microsoft.com/oas/def...4&gprid=500921

> Free unlimited installation and compatibility support is available for Windows Vista, but only for
> Service Pack 1 (SP1). This support for SP1 is valid until March 18, 2009. Availability of chat or
> e-mail support differs depending on your geographic location. For customers residing in North America
> or Canada, chat and e-mail support is available.
>
> Some issues may require more advanced support for which there is a charge.
> http://support.microsoft.com/gp/Advancedef/


MowGreen [MVP 2003-2008]
===============
*-343-* FDNY
Never Forgotten
===============



simonpw1969 wrote:

> Having successfully downloaded and installed windows sp1 when I try to
> restart my screen goes black and will not reboot.It appears to be
> reregistering but only gets to "!!o x co1 90036!! 5876/69049(inkwatson.exe) "
> every time and freezes.After this I am unable to switch off my computer so
> I've had to remove battery and let computer repair itself and
> restore.Needless to say I've tried this several times and now I'm just
> getting frustrated.Anyone encountered the same problem or more to the point
> has anyone got a solution?
>

 
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