Windows SP3 update

I installed the SP3 on two of my computers, but cannot get it to install on
the third. I keep getting a message that says "An error occurred while
copying file beethov9.wma. Cannot copy file to destination directory." When
I say I want it to continue anyway, I get a message that says "Ensure that
the location below is correct...
windows\software distribution\download\dd9ab519350h84c...etc.
This has happened three times. Any suggestions as to what I can do?

> 1556.508: VerifySize: Unable to obtain Target file size: C:\Documents and
> Settings\All Users\Documents\My Music\Sample Music\Beethoven's Symphony No. 9
> (Scherzo).wma
> 1556.588: UpdSpDecompressOrCopyFile error: C:\Documents and Settings\All
> Users\Documents\My Music\Sample Music\Beethoven's Symphony No. 9
> (Scherzo).wma, Error = 00000005

Open the svcpack.log located in WINDOWS. If you see entries similar to
the above one, then there's a Permissions issue. Please post all of the
entries that show the above 00000005 error and include the paths
( Ex: C:\Documents and Settings\All Users\Documents\My Music\Sample
Music\Beethoven's Symphony No. 9 (Scherzo).wma )

Is this XP Home or Pro ?

MowGreen [MVP 2003-2008]
===============
*-343-* FDNY
Never Forgotten
===============



John G wrote:

> I installed the SP3 on two of my computers, but cannot get it to install on
> the third. I keep getting a message that says "An error occurred while
> copying file beethov9.wma. Cannot copy file to destination directory." When
> I say I want it to continue anyway, I get a message that says "Ensure that
> the location below is correct...
> windows\software distribution\download\dd9ab519350h84c...etc.
> This has happened three times. Any suggestions as to what I can do?

I have the home edition of XP.

The same error seems to be repeated again and again. Here is a sample of
what is in the file:

3851.297: VerifySize: Unable to obtain Target file size: C:\Documents and
Settings\All Users\Documents\My Music\Sample Music\Beethoven's Symphony No. 9
(Scherzo).wma
3851.297: UpdSpDecompressOrCopyFile error: C:\Documents and Settings\All
Users\Documents\My Music\Sample Music\Beethoven's Symphony No. 9
(Scherzo).wma, Error = 00000005
3852.297: UpdSpDecompressOrCopyFile error: C:\Documents and Settings\All
Users\Documents\My Music\Sample Music\Beethoven's Symphony No. 9
(Scherzo).wma, Error = 00000005
3853.297: UpdSpDecompressOrCopyFile error: C:\Documents and Settings\All
Users\Documents\My Music\Sample Music\Beethoven's Symphony No. 9
(Scherzo).wma, Error = 00000005
3854.297: UpdSpDecompressOrCopyFile error: C:\Documents and Settings\All
Users\Documents\My Music\Sample Music\Beethoven's Symphony No. 9
(Scherzo).wma, Error = 00000005
3855.297: UpdSpDecompressOrCopyFile error: C:\Documents and Settings\All
Users\Documents\My Music\Sample Music\Beethoven's Symphony No. 9
(Scherzo).wma, Error = 00000005
3856.297: UpdSpDecompressOrCopyFile retries failed: C:\Documents and
Settings\All Users\Documents\My Music\Sample Music\Beethoven's Symphony No. 9
(Scherzo).wma


3875.297: UpdSpDecompressOrCopyFile error: C:\Documents and Settings\All
Users\Documents\My Music\Sample Music\Beethoven's Symphony No. 9
(Scherzo).wma, Error = 00000005
3876.297: UpdSpDecompressOrCopyFile error: C:\Documents and Settings\All
Users\Documents\My Music\Sample Music\Beethoven's Symphony No. 9
(Scherzo).wma, Error = 00000005
3877.297: UpdSpDecompressOrCopyFile error: C:\Documents and Settings\All
Users\Documents\My Music\Sample Music\Beethoven's Symphony No. 9
(Scherzo).wma, Error = 00000005
3878.297: UpdSpDecompressOrCopyFile error: C:\Documents and Settings\All
Users\Documents\My Music\Sample Music\Beethoven's Symphony No. 9
(Scherzo).wma, Error = 00000005
3879.297: UpdSpDecompressOrCopyFile error: C:\Documents and Settings\All
Users\Documents\My Music\Sample Music\Beethoven's Symphony No. 9
(Scherzo).wma, Error = 00000005
3880.297: UpdSpDecompressOrCopyFile retries failed: C:\Documents and
Settings\All Users\Documents\My Music\Sample Music\Beethoven's Symphony No. 9
(Scherzo).wma

3904.297: UpdSpDecompressOrCopyFile error: C:\Documents and Settings\All
Users\Documents\My Music\Sample Music\Beethoven's Symphony No. 9
(Scherzo).wma, Error = 00000005
3905.297: UpdSpDecompressOrCopyFile error: C:\Documents and Settings\All
Users\Documents\My Music\Sample Music\Beethoven's Symphony No. 9
(Scherzo).wma, Error = 00000005
3906.297: UpdSpDecompressOrCopyFile error: C:\Documents and Settings\All
Users\Documents\My Music\Sample Music\Beethoven's Symphony No. 9
(Scherzo).wma, Error = 00000005
3907.297: UpdSpDecompressOrCopyFile error: C:\Documents and Settings\All
Users\Documents\My Music\Sample Music\Beethoven's Symphony No. 9
(Scherzo).wma, Error = 00000005
3908.297: UpdSpDecompressOrCopyFile error: C:\Documents and Settings\All
Users\Documents\My Music\Sample Music\Beethoven's Symphony No. 9
(Scherzo).wma, Error = 00000005
3909.297: UpdSpDecompressOrCopyFile retries failed: C:\Documents and
Settings\All Users\Documents\My Music\Sample Music\Beethoven's Symphony No. 9
(Scherzo).wma


"MowGreen [MVP]" wrote:

> > 1556.508: VerifySize: Unable to obtain Target file size: C:\Documents and
> > Settings\All Users\Documents\My Music\Sample Music\Beethoven's Symphony No. 9
> > (Scherzo).wma
> > 1556.588: UpdSpDecompressOrCopyFile error: C:\Documents and Settings\All
> > Users\Documents\My Music\Sample Music\Beethoven's Symphony No. 9
> > (Scherzo).wma, Error = 00000005
>
> Open the svcpack.log located in WINDOWS. If you see entries similar to
> the above one, then there's a Permissions issue. Please post all of the
> entries that show the above 00000005 error and include the paths
> ( Ex: C:\Documents and Settings\All Users\Documents\My Music\Sample
> Music\Beethoven's Symphony No. 9 (Scherzo).wma )
>
> Is this XP Home or Pro ?
>
> MowGreen [MVP 2003-2008]
> ===============
> *-343-* FDNY
> Never Forgotten
> ===============
>
>
>
> John G wrote:
>
> > I installed the SP3 on two of my computers, but cannot get it to install on
> > the third. I keep getting a message that says "An error occurred while
> > copying file beethov9.wma. Cannot copy file to destination directory." When
> > I say I want it to continue anyway, I get a message that says "Ensure that
> > the location below is correct...
> > windows\software distribution\download\dd9ab519350h84c...etc.
> > This has happened three times. Any suggestions as to what I can do?
>

Are you attempting to install SP3 via Windows Update or manually?

See this archived discussion:
http://groups.google.com/group/micro...0f38cc13b9f693

Free unlimited installation and compatibility support is available for
Windows XP, but only for Service Pack 3 (SP3), until 14 Apr-09. Chat and
e-mail support is available only in the United States and Canada.

• US:
http://support.microsoft.com/oas/def...3&gprid=522131

• CA:
http://support.microsoft.com/oas/def...3&gprid=522131

• UK:
http://support.microsoft.com/oas/def...3&gprid=522131

• AU:
http://support.microsoft.com/oas/def...3&gprid=522131

• Other: http://support.microsoft.com/oas/def...spx?gprid=1173 | select
Windows XP | select Windows XP Service Pack 3
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.net/


John G wrote:
> I installed the SP3 on two of my computers, but cannot get it to install
> on
> the third. I keep getting a message that says "An error occurred while
> copying file beethov9.wma. Cannot copy file to destination directory."
> When I say I want it to continue anyway, I get a message that says "Ensure
> that the location below is correct...
> windows\software distribution\download\dd9ab519350h84c...etc.
> This has happened three times. Any suggestions as to what I can do?

Thanks for the reference. I read that, and several dozen related things, but
still can't get it to work.

I do have a documents folder that I, the administrator, apparently do not
have access to. According to what I read, I should go to the folder
properties and open the security tab. But there is no security tab when I go
to properties. One reference said that in that case I should open folder
options then view tab then uncheck Use Simple File Sharing. But under folder
options there is nothing like this. I cannot find anything that says "simple
file sharing."

Again, any help/suggestions will be greatly appreciated.

"PA Bear [MS MVP]" wrote:

> Are you attempting to install SP3 via Windows Update or manually?
>
> See this archived discussion:
> http://groups.google.com/group/micro...0f38cc13b9f693
>
> Free unlimited installation and compatibility support is available for
> Windows XP, but only for Service Pack 3 (SP3), until 14 Apr-09. Chat and
> e-mail support is available only in the United States and Canada.
>
> • US:
> http://support.microsoft.com/oas/def...3&gprid=522131
>
> • CA:
> http://support.microsoft.com/oas/def...3&gprid=522131
>
> • UK:
> http://support.microsoft.com/oas/def...3&gprid=522131
>
> • AU:
> http://support.microsoft.com/oas/def...3&gprid=522131
>
> • Other: http://support.microsoft.com/oas/def...spx?gprid=1173 | select
> Windows XP | select Windows XP Service Pack 3
> --
> ~Robear Dyer (PA Bear)
> MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
> AumHa VSOP & Admin http://aumha.net
> DTS-L http://dts-l.net/
>
>
> John G wrote:
> > I installed the SP3 on two of my computers, but cannot get it to install
> > on
> > the third. I keep getting a message that says "An error occurred while
> > copying file beethov9.wma. Cannot copy file to destination directory."
> > When I say I want it to continue anyway, I get a message that says "Ensure
> > that the location below is correct...
> > windows\software distribution\download\dd9ab519350h84c...etc.
> > This has happened three times. Any suggestions as to what I can do?
>
>

Free unlimited installation and compatibility support is available for
Windows XP, but only for Service Pack 3 (SP3), until 14 Apr-09. Chat and
e-mail support is available only in the United States and Canada.

• US:
http://support.microsoft.com/oas/def...3&gprid=522131

• CA:
http://support.microsoft.com/oas/def...3&gprid=522131

• UK:
http://support.microsoft.com/oas/def...3&gprid=522131

• AU:
http://support.microsoft.com/oas/def...3&gprid=522131

• Other: http://support.microsoft.com/oas/def...spx?gprid=1173 | select
Windows XP | select Windows XP Service Pack 3

WinXP-specific newsgroup: microsoft.public.windowsxp.general

========================================

WinXP SP3 Installation:
http://technet.microsoft.com/en-us/w.../cc164204.aspx

WinXP SP3 - Read all prerequisites for a successful installation
http://msmvps.com/blogs/harrywaldron...tallation.aspx

Steps to take before you install WinXP SP3
http://support.microsoft.com/kb/950717

How to troubleshoot an unsuccessful installation of WinXP SP3
http://support.microsoft.com/kb/950718
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.net/



John G wrote:
> Thanks for the reference. I read that, and several dozen related things,
> but still can't get it to work.
>
> I do have a documents folder that I, the administrator, apparently do not
> have access to. According to what I read, I should go to the folder
> properties and open the security tab. But there is no security tab when I
> go to properties. One reference said that in that case I should open
> folder
> options then view tab then uncheck Use Simple File Sharing. But under
> folder options there is nothing like this. I cannot find anything that
> says "simple file sharing."
>
> Again, any help/suggestions will be greatly appreciated.
>
> "PA Bear [MS MVP]" wrote:
>
>> Are you attempting to install SP3 via Windows Update or manually?
>>
>> See this archived discussion:
>> http://groups.google.com/group/micro...0f38cc13b9f693
>>
>> Free unlimited installation and compatibility support is available for
>> Windows XP, but only for Service Pack 3 (SP3), until 14 Apr-09. Chat and
>> e-mail support is available only in the United States and Canada.
>>
>> • US:
>> http://support.microsoft.com/oas/def...3&gprid=522131
>>
>> • CA:
>> http://support.microsoft.com/oas/def...3&gprid=522131
>>
>> • UK:
>> http://support.microsoft.com/oas/def...3&gprid=522131
>>
>> • AU:
>> http://support.microsoft.com/oas/def...3&gprid=522131
>>
>> • Other: http://support.microsoft.com/oas/def...spx?gprid=1173 |
>> select
>> Windows XP | select Windows XP Service Pack 3
>> --
>> ~Robear Dyer (PA Bear)
>> MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
>> AumHa VSOP & Admin http://aumha.net
>> DTS-L http://dts-l.net/
>>
>>
>> John G wrote:
>>> I installed the SP3 on two of my computers, but cannot get it to install
>>> on
>>> the third. I keep getting a message that says "An error occurred while
>>> copying file beethov9.wma. Cannot copy file to destination directory."
>>> When I say I want it to continue anyway, I get a message that says
>>> "Ensure
>>> that the location below is correct...
>>> windows\software distribution\download\dd9ab519350h84c...etc.
>>> This has happened three times. Any suggestions as to what I can do?

Microsoft Windows Service Pack 3 problem Basically the SP3 installer can’t
write Beethov9.wma because it cannnot find the path: C:\Documents and
Settings\All users\Documents\My Music\Sample Music The solution involves
logging in as Administrator and take control i.e. ownership of the \Documents
folder and altering folders inside to create the needed path. Instructions
for gaining control are here:
http://support.microsoft.com/default...308421&sd=tech

That's because this is XP Home Edition.
You can access the Security tab by booting to Safe Mode and logging on
with the Administrator account.
C:\Documents and Settings\All Users\Documents <--- this is the folder
that needs the Permissions edited.
The Administrator account should have all Permissions checked except for
Special Perms.
System should have the same settings as the Admin account.
Everyone and Power Users have the same settings EXCEPT for Full Control.
The above settings are when Simple file sharing is Enabled.

Simple file sharing *should* allow access to the Documents subfolder.
Folder Options > View > Advanced settings
Scroll all the way down to the bottom of the list to enable simple file
sharing.

MowGreen [MVP 2003-2008]
===============
*-343-* FDNY
Never Forgotten
===============


John G wrote:

> Thanks for the reference. I read that, and several dozen related things, but
> still can't get it to work.
>
> I do have a documents folder that I, the administrator, apparently do not
> have access to. According to what I read, I should go to the folder
> properties and open the security tab. But there is no security tab when I go
> to properties. One reference said that in that case I should open folder
> options then view tab then uncheck Use Simple File Sharing. But under folder
> options there is nothing like this. I cannot find anything that says "simple
> file sharing."
>
> Again, any help/suggestions will be greatly appreciated.
>
> "PA Bear [MS MVP]" wrote:
>
>
>>Are you attempting to install SP3 via Windows Update or manually?
>>
>>See this archived discussion:
>>http://groups.google.com/group/micro...0f38cc13b9f693
>>
>>Free unlimited installation and compatibility support is available for
>>Windows XP, but only for Service Pack 3 (SP3), until 14 Apr-09. Chat and
>>e-mail support is available only in the United States and Canada.
>>
>>• US:
>>http://support.microsoft.com/oas/def...3&gprid=522131
>>
>>• CA:
>>http://support.microsoft.com/oas/def...3&gprid=522131
>>
>>• UK:
>>http://support.microsoft.com/oas/def...3&gprid=522131
>>
>>• AU:
>>http://support.microsoft.com/oas/def...3&gprid=522131
>>
>>• Other: http://support.microsoft.com/oas/def...spx?gprid=1173 | select
>>Windows XP | select Windows XP Service Pack 3
>>--
>>~Robear Dyer (PA Bear)
>>MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
>>AumHa VSOP & Admin http://aumha.net
>>DTS-L http://dts-l.net/
>>
>>
>>John G wrote:
>>
>>>I installed the SP3 on two of my computers, but cannot get it to install
>>>on
>>>the third. I keep getting a message that says "An error occurred while
>>>copying file beethov9.wma. Cannot copy file to destination directory."
>>>When I say I want it to continue anyway, I get a message that says "Ensure
>>>that the location below is correct...
>>>windows\software distribution\download\dd9ab519350h84c...etc.
>>>This has happened three times. Any suggestions as to what I can do?
>>
>>

Microsoft Windows Service Pack 3 problem Basically the SP3 installer can’t
write Beethov9.wma because it cannnot find the path: C:\Documents and
Settings\All users\Documents\My Music\Sample Music The solution involves
logging in as Administrator and take control i.e. ownership of the \Documents
folder and altering folders inside to create the needed path. Instructions
for gaining control are here:
http://support.microsoft.com/default...308421&sd=tech

I had the same problem. And needed to take the following steps to finalize the install.

1. In explorer D&S\all users\(there was no documents folder showing-with show hidden files)
2. Command prompt: D&S\all users\documents (if still not showing attrib -s -h)
3. attrib -s -h in the now showing \documents folder
4. delete *.* (in the documents folder, be sure there is nothing there you need first)
4.5. \documents now shows in explorer
5. Give administrator full rights.
6. install SP

Had Microsoft help on the line for three hours, they couldn't figure it out, kept stopping. This thread got me started on the correct path. I think possibly the desktop.ini was bad or there was a crapped file, forgot to look before delete.

-Skooter