Windows Startup

I am having a problem with a Windows Vista Businee computer. After logging
in I get a black screen and mouse cursor and then it just sits there.

I can get into safe mode and use msconfig to setup a diagnostic boot.
Windows will boot with no services but how am I suppose to track which
service or driver is causing the problem if I have no access to the event
viewer?

You can't look at event viewer in safe mode?

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"db" <> wrote in message
news3092C32-AFCE-4D7E-AE58-...
>I am having a problem with a Windows Vista Businee computer. After logging
> in I get a black screen and mouse cursor and then it just sits there.
>
> I can get into safe mode and use msconfig to setup a diagnostic boot.
> Windows will boot with no services but how am I suppose to track which
> service or driver is causing the problem if I have no access to the event
> viewer?

"David B." wrote:

> You can't look at event viewer in safe mode?
>
No I can't it tells a "Snap in is not available"

After many reboots I tracked this down to the Diagnostic Policy Service. The
last thing I installed was Acrobat 9.0 maybe that trahsed it.

"db" wrote:

> I am having a problem with a Windows Vista Businee computer. After logging
> in I get a black screen and mouse cursor and then it just sits there.
>
> I can get into safe mode and use msconfig to setup a diagnostic boot.
> Windows will boot with no services but how am I suppose to track which
> service or driver is causing the problem if I have no access to the event
> viewer?