windows\system32\mshtml.hlp file missing

I was saving some pics from the internet and after saving one I got to the
next and a message popped up saying C:\WINDOWS\system32\mshtml.hlp file is
missing. I was referred to copy file from another computer with Windows XP
Home on it. That file is not on my other computer. Is there another problem
I am not seeing or another way to get this file?

There is no mshtml.hlp file - http://support.microsoft.com/kb/q190250
Try deleting IE's cache from Tools, Internet Options, click the Delete
Files button under Temporary Internet Files.
Go back to the site where you were saving the 'pics' from and try right
clicking them and choose 'Save Image As'

MowGreen [MVP 2003-2007]
===============
*-343-* FDNY
Never Forgotten
===============


DSUE wrote:

> I was saving some pics from the internet and after saving one I got to the
> next and a message popped up saying C:\WINDOWS\system32\mshtml.hlp file is
> missing. I was referred to copy file from another computer with Windows XP
> Home on it. That file is not on my other computer. Is there another problem
> I am not seeing or another way to get this file?

Windows version? IE version? Where "[on] the internet"? Your problem as
it relates to Windows Update?
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE, OE, Security, Shell/User)
AumHa VSOP & Admin; DTS-L.org

DSUE wrote:
> I was saving some pics from the internet and after saving one I got to the
> next and a message popped up saying C:\WINDOWS\system32\mshtml.hlp file is
> missing. I was referred to copy file from another computer with Windows
> XP
> Home on it. That file is not on my other computer. Is there another
> problem I am not seeing or another way to get this file?

Windows XP, IE 7. Yes, I found Article 190250 on the Microsoft website,
but it doesn't tell how to fix the problem. It has a resolution link, but
when I click on it, it says page not found.
http://support.microsoft.com/kb/q190250/


"PA Bear" wrote:

> Windows version? IE version? Where "[on] the internet"? Your problem as
> it relates to Windows Update?
> --
> ~Robear Dyer (PA Bear)
> MS MVP-Windows (IE, OE, Security, Shell/User)
> AumHa VSOP & Admin; DTS-L.org
>
> DSUE wrote:
> > I was saving some pics from the internet and after saving one I got to the
> > next and a message popped up saying C:\WINDOWS\system32\mshtml.hlp file is
> > missing. I was referred to copy file from another computer with Windows
> > XP
> > Home on it. That file is not on my other computer. Is there another
> > problem I am not seeing or another way to get this file?
>
>

> I was saving some pics from the internet...

And were these saved pix embedded (inserted) into an HTML message being read
using Outlook Express or Outlook?
--
~PA Bear


DSUE wrote:
> Windows XP, IE 7. Yes, I found Article 190250 on the Microsoft website,
> but it doesn't tell how to fix the problem. It has a resolution link, but
> when I click on it, it says page not found.
> http://support.microsoft.com/kb/q190250/
>
>
> "PA Bear" wrote:
>
>> Windows version? IE version? Where "[on] the internet"? Your problem
>> as
>> it relates to Windows Update?
>> --
>> ~Robear Dyer (PA Bear)
>> MS MVP-Windows (IE, OE, Security, Shell/User)
>> AumHa VSOP & Admin; DTS-L.org
>>
>> DSUE wrote:
>>> I was saving some pics from the internet and after saving one I got to
>>> the
>>> next and a message popped up saying C:\WINDOWS\system32\mshtml.hlp file
>>> is
>>> missing. I was referred to copy file from another computer with Windows
>>> XP
>>> Home on it. That file is not on my other computer. Is there another
>>> problem I am not seeing or another way to get this file?

I hv the same prob too trying to save pics from OE6. Any idea how to solve
this?

"PA Bear" wrote:

> > I was saving some pics from the internet...
>
> And were these saved pix embedded (inserted) into an HTML message being read
> using Outlook Express or Outlook?
> --
> ~PA Bear
>
>
> DSUE wrote:
> > Windows XP, IE 7. Yes, I found Article 190250 on the Microsoft website,
> > but it doesn't tell how to fix the problem. It has a resolution link, but
> > when I click on it, it says page not found.
> > http://support.microsoft.com/kb/q190250/
> >
> >
> > "PA Bear" wrote:
> >
> >> Windows version? IE version? Where "[on] the internet"? Your problem
> >> as
> >> it relates to Windows Update?
> >> --
> >> ~Robear Dyer (PA Bear)
> >> MS MVP-Windows (IE, OE, Security, Shell/User)
> >> AumHa VSOP & Admin; DTS-L.org
> >>
> >> DSUE wrote:
> >>> I was saving some pics from the internet and after saving one I got to
> >>> the
> >>> next and a message popped up saying C:\WINDOWS\system32\mshtml.hlp file
> >>> is
> >>> missing. I was referred to copy file from another computer with Windows
> >>> XP
> >>> Home on it. That file is not on my other computer. Is there another
> >>> problem I am not seeing or another way to get this file?
>
>