Window's Udate: Error 0x8007041D

I am having problems inside of the Windows Updates program. As it is going
along I get as far as the 'Options' (Express / or Custom ). At that point
it says it needs to register/install required files. I tell it to continue
and it installs and registers it (all the way through the 100% and it hangs
for a bit then gives me

"The website has encountered a problem and cannot display the page you are
trying to view."

So I was hoping someone here could help me out. Thanks!











--
Later Days and Better Nights,
Dollar

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Dollar wrote:

> So I was hoping someone here could help me out. Thanks!

see this kb article

http://support.microsoft.com/?scid=kb;en-us;902322

- --
Saludos
Fernando M. / Registered Linux User #367696
Fermu's Website - http://www.fermu.com
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Thanks for the response! I checked out the site you gave me and apparently
the problem occurs if someone has NOD32 antivirus software. I have McAfee
Virus Scan. Is that a NOD32?
--
Later Days and Better Nights,
Dollar



"fermu" wrote:

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> Dollar wrote:
>
> > So I was hoping someone here could help me out. Thanks!
>
> see this kb article
>
> http://support.microsoft.com/?scid=kb;en-us;902322
>
> - --
> Saludos
> Fernando M. / Registered Linux User #367696
> Fermu's Website - http://www.fermu.com
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> kXGjJaaZByolpAg+B7Qb7tg=
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Dollar wrote:
> Is that a NOD32?

No, Mccaffe and NOD32 is a different antivirus software.... in any case,
you can probe to disable the antivirus software, and test if WU work
properly.

If it's fail, go to start > run and type

%windir%\windowsupdate.log

And post the file content

**/How to read the Windowsupdate.log file
http://support.microsoft.com/?scid=k...2093&x=13&y=13

The error code 0x8007041D, mean that the required services for Windows
Update did not respond to start and/or stop..

Also verify the wuauserv state. Type into a command prompt the following
lines, and press enter key at the end of each line

sc qc wuauserv > wu.txt
sc queryex wuauserv >> wu.txt
sc sdshow wuauser >> wu.txt
sc qc bits wu >> txt
sc queryex bits >> txt


These commands create a file named wu.txt, search this file in your hard
disk and post the content,
- --
Saludos
Fernando M. / Registered Linux User #367696
Fermu's Website - http://www.fermu.com
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fermu,
How do you want me to post the contents of the files? this site won't
accept more than 30000. Up to the point it stopped, I had 589,000 +.
--
Dollar



"fermu" wrote:

> -----BEGIN PGP SIGNED MESSAGE-----
> Hash: SHA1
>
> Dollar wrote:
> > Is that a NOD32?
>
> No, Mccaffe and NOD32 is a different antivirus software.... in any case,
> you can probe to disable the antivirus software, and test if WU work
> properly.
>
> If it's fail, go to start > run and type
>
> %windir%\windowsupdate.log
>
> And post the file content
>
> **/How to read the Windowsupdate.log file
> http://support.microsoft.com/?scid=k...2093&x=13&y=13
>
> The error code 0x8007041D, mean that the required services for Windows
> Update did not respond to start and/or stop..
>
> Also verify the wuauserv state. Type into a command prompt the following
> lines, and press enter key at the end of each line
>
> sc qc wuauserv > wu.txt
> sc queryex wuauserv >> wu.txt
> sc sdshow wuauser >> wu.txt
> sc qc bits wu >> txt
> sc queryex bits >> txt
>
>
> These commands create a file named wu.txt, search this file in your hard
> disk and post the content,
> - --
> Saludos
> Fernando M. / Registered Linux User #367696
> Fermu's Website - http://www.fermu.com
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> Kz3faroyM1DilGdRddD50/o=
> =hkNE
> -----END PGP SIGNATURE-----
>

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Hash: SHA1

Dollar wrote:
> Up to the point it stopped, I had 589,000 +.


you may want to post the related part containg error in the
windowsupdate.log

wu.txt is a little file....
- --
Saludos
Fernando M. / Registered Linux User #367696
Fermu's Website - http://www.fermu.com
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Fermu,
Find enclosed the full readout of the Wu.txt file and a partial copy of the
WindowsUpudate.log file. On the Updatelog, I gave you the start of the
problem and a bit from the end. Let me know if it helps you or if you want
more information from my end.
Dollar
************************************************** ********
wu.txt:
------------------------------------------------------------------------------------------------
[SC] GetServiceConfig SUCCESS

SERVICE_NAME: wuauserv
TYPE : 20 WIN32_SHARE_PROCESS
START_TYPE : 2 AUTO_START
ERROR_CONTROL : 1 NORMAL
BINARY_PATH_NAME : C:\WINDOWS\system32\svchost.exe -k netsvcs
LOAD_ORDER_GROUP :
TAG : 0
DISPLAY_NAME : Automatic Updates
DEPENDENCIES :
SERVICE_START_NAME : LocalSystem

SERVICE_NAME: wuauserv
TYPE : 20 WIN32_SHARE_PROCESS
STATE : 1 STOPPED
(NOT_STOPPABLE,NOT_PAUSABLE,IGNORES_SHUTDOWN)
WIN32_EXIT_CODE : -2147024891 (0x80070005)
SERVICE_EXIT_CODE : 0 (0x0)
CHECKPOINT : 0x0
WAIT_HINT : 0x0
PID : 0
FLAGS :
[SC] OpenService FAILED 1060:

The specified service does not exist as an installed service.
----------------------------------------------------------------------------------------------
Now, the following are excerpts are from the Windows Update Log:
windowsupdate.log:
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ ~

Service: Service startup
2005-07-12 09:33:47 776 358 Service *********
2005-07-12 09:33:47 776 358 Setup FATAL: ProcessDelayedCopies failed:
0x80070005
2005-07-12 09:33:47 776 358 Agent FATAL: Failed to fix up registration at
service startup: 0x80070005
2005-07-12 09:33:47 776 358 Service *********
2005-07-12 09:33:47 776 358 Service ** END ** Service: Service exit
[Exit code = 0x80070005]
2005-07-12 09:33:47 776 358 Service *************
2005-07-12 11:28:23 3244 76c Misc =========== Logging initialized (build:
5.8.0.2469, tz: -0500) ===========
2005-07-12 11:28:23 3244 76c Misc = Process: C:\WINDOWS\system32\svchost.exe
2005-07-12 11:28:23 3244 76c Misc = Module: C:\WINDOWS\system32\wuaueng.dll
2005-07-12 11:28:23 3244 76c Service *************
2005-07-12 11:28:23 3244 76c Service ** START ** Service: Service startup
2005-07-12 11:28:23 3244 76c Service *********
2005-07-12 11:28:23 3244 76c Setup FATAL: ProcessDelayedCopies failed:
0x80070005
2005-07-12 11:28:23 3244 76c Agent FATAL: Failed to fix up registration at
service startup: 0x80070005
2005-07-12 11:28:23 3244 76c Service *********
2005-07-12 11:28:23 3244 76c Service ** END ** Service: Service exit
[Exit code = 0x80070005]
2005-07-12 11:28:23 3244 76c Service *************
2005-07-12 11:28:52-0500 1996 c04 Unable to connect to the service
(hr=80080005)
2005-07-12 11:28:52-0500 1996 c04 Unable to establish connection to the
service. (hr=80080005)
2005-07-12 11:29:50 3520 e1c Misc =========== Logging initialized (build:
5.8.0.2469, tz: -0500) ===========
2005-07-12 11:29:50 3520 e1c Misc = Process: C:\WINDOWS\system32\svchost.exe
2005-07-12 11:29:50 3520 e1c Misc = Module: C:\WINDOWS\system32\wuaueng.dll
2005-07-12 11:29:50 3520 e1c Service *************
2005-07-12 11:29:50 3520 e1c Service ** START ** Service: Service startup
2005-07-12 11:29:50 3520 e1c Service *********
2005-07-12 11:29:50 3520 e1c Setup FATAL: ProcessDelayedCopies failed:
0x800700052005-07-12 11:29:50 3520 e1c Agent FATAL: Failed to fix up
registration at service startup: 0x80070005
2005-07-12 11:29:50 3520 e1c Service *********
2005-07-12 11:29:50 3520 e1c Service ** END ** Service: Service exit
[Exit code = 0x80070005]
2005-07-12 11:29:50 3520 e1c Service *************
2005-07-12 11:30:19-0500 1996 cf8 Unable to connect to the service
(hr=80080005)
2005-07-12 11:30:19-0500 1996 cf8 Unable to establish connection to the
service. (hr=80080005)
2005-07-12 11:30:27 2468 d58 Misc =========== Logging initialized (build:
5.8.0.2469, tz: -0500) ===========
2005-07-12 11:30:27 2468 d58 Misc = Process: C:\WINDOWS\system32\svchost.exe
2005-07-12 11:30:27 2468 d58 Misc = Module: C:\WINDOWS\system32\wuaueng.dll
2005-07-12 11:30:27 2468 d58 Service *************


*
*
*
2005-07-30 09:06:10 748 748 Service *********
2005-07-30 09:06:10 748 748 Setup FATAL: ProcessDelayedCopies failed:
0x80070005
2005-07-30 09:06:10 748 748 Agent FATAL: Failed to fix up registration at
service startup: 0x80070005
2005-07-30 09:06:10 748 748 Service *********
2005-07-30 09:06:10 748 748 Service ** END ** Service: Service exit
[Exit code = 0x80070005]
2005-07-30 09:06:10 748 748 Service *************
2005-07-30 09:06:40 3308 9e0 Setup FATAL: Warning: Failed to restart
wuauserv service: 0x8007041d
2005-07-30 09:06:40 3308 9e0 Setup * WARNING: Exit code = 0x8007041D
2005-07-30 09:06:40 3308 9e0 Setup *********
2005-07-30 09:06:40 3308 9e0 Setup ** END ** Setup: Installing client
binaries
2005-07-30 09:06:40 3308 9e0 Setup *************
2005-07-30 09:06:40 3308 9e0 Setup FATAL: InstallUpdatedBinaries failed with
error 0x8007041d
2005-07-30 09:06:40 3308 9e0 WUWeb FATAL: InstallUpdatedBinaries failed with
error:0x8007041d
2005-07-30 09:06:40 3308 9e0 WUWeb FATAL: UpdateClientWorker failed: error
0x8007041d

"fermu" wrote:

> -----BEGIN PGP SIGNED MESSAGE-----
> Hash: SHA1
>
> Dollar wrote:
> > Up to the point it stopped, I had 589,000 +.
>
>
> you may want to post the related part containg error in the
> windowsupdate.log
>
> wu.txt is a little file....
> - --
> Saludos
> Fernando M. / Registered Linux User #367696
> Fermu's Website - http://www.fermu.com
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> =rFu7
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Dollar wrote:
> Fermu,
> Find enclosed the full readout of the Wu.txt file and a partial copy of the
> WindowsUpudate.log file.


This issue is caused by a incorrect permissions set for wuauserv service...

could you post the output for "sc sdswhow wuauserv" command?

also try typing "net start wuauserv" from a command prompt

is there any error message?




- --
Saludos
Fernando M. / Registered Linux User #367696
Fermu's Website - http://www.fermu.com
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the output from the sc sdshow wuauserv:
DA;;CCLCSWRPWPDTLOCRRC;;;SY)(A;;CCDCLCSWRPWPDTLO CRSDRCWDWO;;;BA)(A;;CCLCSWLOCRRC;;;AU)(A;;CCLCSWRP WPDTLOCRRC;;;PU)

The output from the 'net start wuauserv' command:
The Automatic Updates service could not be started.
A system error has occured.
System error 5 has occured.
Access is denied.
--
Dollar



"fermu" wrote:

> -----BEGIN PGP SIGNED MESSAGE-----
> Hash: SHA1
>
> Dollar wrote:
> > Fermu,
> > Find enclosed the full readout of the Wu.txt file and a partial copy of the
> > WindowsUpudate.log file.
>
>
> This issue is caused by a incorrect permissions set for wuauserv service...
>
> could you post the output for "sc sdswhow wuauserv" command?
>
> also try typing "net start wuauserv" from a command prompt
>
> is there any error message?
>
>
>
>
> - --
> Saludos
> Fernando M. / Registered Linux User #367696
> Fermu's Website - http://www.fermu.com
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> jktZZ5WtAvHjs56evauX2W4=
> =1HV+
> -----END PGP SIGNATURE-----
>

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Hash: SHA1

Dollar wrote:
> the output from the sc sdshow wuauserv:
> DA;;CCLCSWRPWPDTLOCRRC;;;SY)(A;;CCDCLCSWRPWPDTLO CRSDRCWDWO;;;BA)(A;;CCLCSWLOCRRC;;;AU)(A;;CCLCSWRP WPDTLOCRRC;;;PU)


The output is all right...

please, try this steps: control panel > administrative tools > service >
find wuauserv in the list and double click on it, click the log on tab
and select "local system account"

Note: You do not need to select the Allow service to interact with
desktop check box.



- --
Saludos
Fernando M. / Registered Linux User #367696
Fermu's Website - http://www.fermu.com
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