Windows Upadates fail to load

After searching for Updates and then selecting the desired update my computer
fails to load the updates. I was getting an error message [Error number:
0x800A1391] and have done what they suggested.

I have tried using a different Browser Maxthon and I get to see what updates
are available but it then fails to download and install the selected updates.

I have tried to download with Z/Alarm switched off as was suggested in
another site without success.

Is there anywhere where I can download the auto update program on its own? I
was thinking that a reinstall might help?

An answer would be appreciated. Thanking you in advance for any help.

Check Windows Update Log for Errors. Scroll to the bottom for most recent
updates.
C:\Windows\Windows Update.log

Is this the solution you have already tried?
You receive an "Initialization error 0x800A1391" error message and the
Windows Update Web site does not appear
http://support.microsoft.com/kb/836961

Initiate a Secure connection:
https://www.windowsupdate.com

--
Gistcheckin


"RCB" wrote:

> After searching for Updates and then selecting the desired update my computer
> fails to load the updates. I was getting an error message [Error number:
> 0x800A1391] and have done what they suggested.
>
> I have tried using a different Browser Maxthon and I get to see what updates
> are available but it then fails to download and install the selected updates.
>
> I have tried to download with Z/Alarm switched off as was suggested in
> another site without success.
>
> Is there anywhere where I can download the auto update program on its own? I
> was thinking that a reinstall might help?
>
> An answer would be appreciated. Thanking you in advance for any help.
>

"RCB" wrote:

> After searching for Updates and then selecting the desired update my computer
> fails to load the updates. I was getting an error message [Error number:
> 0x800A1391] and have done what they suggested.
>
> I have tried using a different Browser Maxthon and I get to see what updates
> are available but it then fails to download and install the selected updates.
>
> I have tried to download with Z/Alarm switched off as was suggested in
> another site without success.
>
> Is there anywhere where I can download the auto update program on its own? I
> was thinking that a reinstall might help?
>
> An answer would be appreciated. Thanking you in advance for any help.
>

I can not see your reply. Please re-type you help.

"dww" wrote:

>
>
> "RCB" wrote:
>
> > After searching for Updates and then selecting the desired update my computer
> > fails to load the updates. I was getting an error message [Error number:
> > 0x800A1391] and have done what they suggested.
> >
> > I have tried using a different Browser Maxthon and I get to see what updates
> > are available but it then fails to download and install the selected updates.
> >
> > I have tried to download with Z/Alarm switched off as was suggested in
> > another site without success.
> >
> > Is there anywhere where I can download the auto update program on its own? I
> > was thinking that a reinstall might help?
> >
> > An answer would be appreciated. Thanking you in advance for any help.
> >

Check Windows Update Log for Errors. Scroll to the bottom for most recent
updates.
C:\Windows\Windows Update.log

Is this the solution you have already tried?
You receive an "Initialization error 0x800A1391" error message and the
Windows Update Web site does not appear
http://support.microsoft.com/kb/836961

Initiate a Secure connection:
https://www.windowsupdate.com

--
Gistcheckin

"RCB" <> wrote in message
news:2F8622AE-32B5-4E0E-AECC-...
>I can not see your reply. Please re-type you help.
>
> "dww" wrote:
>
>>
>>
>> "RCB" wrote:
>>
>> > After searching for Updates and then selecting the desired update my
>> > computer
>> > fails to load the updates. I was getting an error message [Error
>> > number:
>> > 0x800A1391] and have done what they suggested.
>> >
>> > I have tried using a different Browser Maxthon and I get to see what
>> > updates
>> > are available but it then fails to download and install the selected
>> > updates.
>> >
>> > I have tried to download with Z/Alarm switched off as was suggested in
>> > another site without success.
>> >
>> > Is there anywhere where I can download the auto update program on its
>> > own? I
>> > was thinking that a reinstall might help?
>> >
>> > An answer would be appreciated. Thanking you in advance for any help.
>> >

The stage thing is that there is no error codes in the log even though I get
"Initialization error 0x800A1391" in W/Explorer when starting the search.

If I search in Maxthon I am able to search and find the update downloads. I
then select to download & install and nothing happens. The log shows 4 found
and no error message for not downloading.

2007-07-04 15:44:49:500 1084 16ec Driver DriverUtil marking
{0FA1E93E-853D-40C6-8171-EC22B47F80CF}.100 e_detectionStateInstallable
2007-07-04 15:44:49:500 1084 16ec Driver Matched driver to device
PCI\VEN_1039&DEV_6330&SUBSYS_70601462&REV_00
2007-07-04 15:44:49:500 1084 16ec Driver Status: 0x180200a, ProblemNumber:
00000000
2007-07-04 15:44:49:500 1084 16ec Driver Calculated driver attributes as
0x00000000
2007-07-04 15:44:52:078 1084 16ec Agent * Added update
{50DB9656-93F2-4FAA-9EC4-14D8603A060D}.108 to search result
2007-07-04 15:44:52:078 1084 16ec Agent * Added update
{28941B32-98AD-4E95-A2ED-F2DE56817F9E}.105 to search result
2007-07-04 15:44:52:078 1084 16ec Agent * Added update
{64F57288-B7C4-4BB8-BC27-5191361C0627}.101 to search result
2007-07-04 15:44:52:078 1084 16ec Agent * Added update
{0FA1E93E-853D-40C6-8171-EC22B47F80CF}.100 to search result
2007-07-04 15:44:52:078 1084 16ec Agent * Found 4 updates and 28
categories in search; evaluated appl. rules of 869 out of 1329 deployed
entities
2007-07-04 15:44:52:187 1084 16ec Agent *********
2007-07-04 15:44:52:187 1084 16ec Agent ** END ** Agent: Finding updates
[CallerId = MicrosoftUpdate]
2007-07-04 15:44:52:187 1084 16ec Agent *************
2007-07-04 15:44:52:203 1084 16ec Report REPORT EVENT:
{923A5979-3644-49AE-9EFD-343988FDF2C2} 2007-07-04
15:42:54:343+0930 1 147 101 {00000000-0000-0000-0000-000000000000} 0 0 MicrosoftUpdate Success Software
Synchronization Windows Update Client successfully detected 0 updates.
2007-07-04 15:44:52:203 5156 1678 COMAPI >>-- RESUMED -- COMAPI: Search
[ClientId = MicrosoftUpdate]
2007-07-04 15:44:52:218 5156 1678 COMAPI - Updates found = 4
2007-07-04 15:44:52:218 5156 1678 COMAPI ---------
2007-07-04 15:44:52:218 5156 1678 COMAPI -- END -- COMAPI: Search
[ClientId = MicrosoftUpdate]
2007-07-04 15:44:52:218 5156 1678 COMAPI -------------
Still no closer to solving the problem.

"Gistcheckin" wrote:

> Check Windows Update Log for Errors. Scroll to the bottom for most recent
> updates.
> C:\Windows\Windows Update.log
>
> Is this the solution you have already tried?
> You receive an "Initialization error 0x800A1391" error message and the
> Windows Update Web site does not appear
> http://support.microsoft.com/kb/836961
>
> Initiate a Secure connection:
> https://www.windowsupdate.com
>
> --
> Gistcheckin
>
>
> "RCB" wrote:
>
> > After searching for Updates and then selecting the desired update my computer
> > fails to load the updates. I was getting an error message [Error number:
> > 0x800A1391] and have done what they suggested.
> >
> > I have tried using a different Browser Maxthon and I get to see what updates
> > are available but it then fails to download and install the selected updates.
> >
> > I have tried to download with Z/Alarm switched off as was suggested in
> > another site without success.
> >
> > Is there anywhere where I can download the auto update program on its own? I
> > was thinking that a reinstall might help?
> >
> > An answer would be appreciated. Thanking you in advance for any help.
> >

The annoying thing is Maxthon browser will find the updates but I am unable
to download and install as one has in the past Explorer 7 will not even find
the updates.

The Log shows Maxthons finds but there is no error message to say why the
process is not completed.

The log does not show Explorer 7 fail to start or leave an error message.


"realcestmoi" wrote:

> Check Windows Update Log for Errors. Scroll to the bottom for most recent
> updates.
> C:\Windows\Windows Update.log
>
> Is this the solution you have already tried?
> You receive an "Initialization error 0x800A1391" error message and the
> Windows Update Web site does not appear
> http://support.microsoft.com/kb/836961
>
> Initiate a Secure connection:
> https://www.windowsupdate.com
>
> --
> Gistcheckin
>
> "RCB" <> wrote in message
> news:2F8622AE-32B5-4E0E-AECC-...
> >I can not see your reply. Please re-type you help.
> >
> > "dww" wrote:
> >
> >>
> >>
> >> "RCB" wrote:
> >>
> >> > After searching for Updates and then selecting the desired update my
> >> > computer
> >> > fails to load the updates. I was getting an error message [Error
> >> > number:
> >> > 0x800A1391] and have done what they suggested.
> >> >
> >> > I have tried using a different Browser Maxthon and I get to see what
> >> > updates
> >> > are available but it then fails to download and install the selected
> >> > updates.
> >> >
> >> > I have tried to download with Z/Alarm switched off as was suggested in
> >> > another site without success.
> >> >
> >> > Is there anywhere where I can download the auto update program on its
> >> > own? I
> >> > was thinking that a reinstall might help?
> >> >
> >> > An answer would be appreciated. Thanking you in advance for any help.
> >> >
>
>
>

"RCB" <> wrote in message
news:2880DABB-1C85-44A6-8922-...
> The stage thing is that there is no error codes in the log even though I get
> "Initialization error 0x800A1391" in W/Explorer when starting the search.


You might only find that in other logs and it might only appear there
as the equivalent decimal value for that code as:
- the last half e.g. 0x1391 == 5009
- a signed doubleword e.g. 0x800A1391 == -2146823279
- an unsigned qword e.g. 0x800A1391 == 2148144017

Tip: your Calculator in the Accessories folder is handy for doing these conversions.
(Or just press the Calculator button on an MS keyboard if you have one.)



>
> If I search in Maxthon I am able to search and find the update downloads. I
> then select to download & install and nothing happens.

What happens if you use IE instead? BTW you haven't disclosed any
version information about either your OS or your IE.


> The log shows 4 found and no error message for not downloading.

Are you sure you went back far enough?
E.g. notice the "RESUMED"? I would have expected to see
something before that about the thing being resumed...
Perhaps that is where you could find some clues about the
4 updates which were found and whether a problem occurred
when trying to download them? Also, perhaps it would be necessary
to activate verbose logging to see them? (Ref. KB902093)
However, I prefer using ProcMon to supplement the log messages
as I think it provides clearer clues about what occurred before the
message was written and hence what it may mean.


HTH

Robert Aldwinckle
---


....
> Synchronization Windows Update Client successfully detected 0 updates.
> 2007-07-04 15:44:52:203 5156 1678 COMAPI >>-- RESUMED -- COMAPI: Search
> [ClientId = MicrosoftUpdate]
> 2007-07-04 15:44:52:218 5156 1678 COMAPI - Updates found = 4
> 2007-07-04 15:44:52:218 5156 1678 COMAPI ---------
> 2007-07-04 15:44:52:218 5156 1678 COMAPI -- END -- COMAPI: Search
> [ClientId = MicrosoftUpdate]
> 2007-07-04 15:44:52:218 5156 1678 COMAPI -------------
> Still no closer to solving the problem.

....

> What happens if you use IE instead?

I get [Error number: 0x800A1391]

>BTW you haven't disclosed any version information about either your OS or your IE.

Win XP Pro SP2 undated only 1 needs reinstall according to Belarc Advisor
search yesterday. IE recently updated to 7 and it needs updates and it is
here that I found my manual update program fails. I normally use Maxthon
Browser and only updated because windows updates came through on an auto
update in the monthly group for my computer.

>Are you sure you went back far enough?
E.g. notice the "RESUMED"? I would have expected to see
something before that about the thing being resumed...

The piece of the log I pasted was a search /update completed on Maxthon
Browser it shows the start to finish. If I use IE7 I don't get a recording in
the log and the error number appears on the screen.

I know very little about searching computers in other searches and only
became familar with search as I had a problem not unlike but unfortunately
not the same September last year.

I now have a recent error showing on log which happened during a restart
after deleting a couple of recent programs which were added and may have
helped cause my problems.
2007-07-04 22:24:41:187 1544 13d4 Misc = Process:
C:\WINDOWS\system32\wuauclt.exe
2007-07-04 22:24:41:187 1544 13d4 AUClnt FATAL: Error: 0x8007045a. wuauclt
datastore: failed to load wuaueng
2007-07-04 22:24:41:359 1076 d68 DtaStor FATAL: DS: Out of proc datastore
process exited with error 0x8007045a before signalling ready event.
2007-07-04 22:27:21:765 1116 cbc Misc =========== Logging initialized
(build: 7.0.6000.374, tz: +0930)

My gut feeling is Explorer 7 is some how the problem. The problem is how do
I find the date when I installed E7 or if installing E7 up dates are the
problem. If I knew the dates I would do a re-install with a date prior?


"Robert Aldwinckle" wrote:

> "RCB" <> wrote in message
> news:2880DABB-1C85-44A6-8922-...
> > The stage thing is that there is no error codes in the log even though I get
> > "Initialization error 0x800A1391" in W/Explorer when starting the search.
>
>
> You might only find that in other logs and it might only appear there
> as the equivalent decimal value for that code as:
> - the last half e.g. 0x1391 == 5009
> - a signed doubleword e.g. 0x800A1391 == -2146823279
> - an unsigned qword e.g. 0x800A1391 == 2148144017
>
> Tip: your Calculator in the Accessories folder is handy for doing these conversions.
> (Or just press the Calculator button on an MS keyboard if you have one.)
>
>
>
> >
> > If I search in Maxthon I am able to search and find the update downloads. I
> > then select to download & install and nothing happens.
>
> What happens if you use IE instead? BTW you haven't disclosed any
> version information about either your OS or your IE.
>
>
> > The log shows 4 found and no error message for not downloading.
>
> Are you sure you went back far enough?
> E.g. notice the "RESUMED"? I would have expected to see
> something before that about the thing being resumed...
> Perhaps that is where you could find some clues about the
> 4 updates which were found and whether a problem occurred
> when trying to download them? Also, perhaps it would be necessary
> to activate verbose logging to see them? (Ref. KB902093)
> However, I prefer using ProcMon to supplement the log messages
> as I think it provides clearer clues about what occurred before the
> message was written and hence what it may mean.
>
>
> HTH
>
> Robert Aldwinckle
> ---
>
>
> ....
> > Synchronization Windows Update Client successfully detected 0 updates.
> > 2007-07-04 15:44:52:203 5156 1678 COMAPI >>-- RESUMED -- COMAPI: Search
> > [ClientId = MicrosoftUpdate]
> > 2007-07-04 15:44:52:218 5156 1678 COMAPI - Updates found = 4
> > 2007-07-04 15:44:52:218 5156 1678 COMAPI ---------
> > 2007-07-04 15:44:52:218 5156 1678 COMAPI -- END -- COMAPI: Search
> > [ClientId = MicrosoftUpdate]
> > 2007-07-04 15:44:52:218 5156 1678 COMAPI -------------
> > Still no closer to solving the problem.
>
> ....
>
>
>

Fixed ???? I think Explorer 7 is the culprit. Have re-installed after
complete un-instal. It was very slow to load. It wasn't until I had a
complete reinstal that it worked to allow manual updates. Repair tries did
not work.

I now have another problem in that E7 has slowed my computer and it is
leaving a problem on closing. It has to close automatically but now needs a
button push.
"Access violation at address 02050200 in module iesdsg.dll Read of address
25202E67"

Some research has shown it to be Spyware Doctor. I am yet to confirm this.


"RCB" wrote:

> After searching for Updates and then selecting the desired update my computer
> fails to load the updates. I was getting an error message [Error number:
> 0x800A1391] and have done what they suggested.
>
> I have tried using a different Browser Maxthon and I get to see what updates
> are available but it then fails to download and install the selected updates.
>
> I have tried to download with Z/Alarm switched off as was suggested in
> another site without success.
>
> Is there anywhere where I can download the auto update program on its own? I
> was thinking that a reinstall might help?
>
> An answer would be appreciated. Thanking you in advance for any help.
>