Windows Update 07/08/08

Windows update for Windows kills internet connection. I have
no idea why yet.

Windows XP ? KB915748 ? Was the system rebooted after it installed ?

How to make a good newsgroup post
http://dts-l.com/goodpost.htm

MowGreen [MVP 2003-2008]
===============
*-343-* FDNY
Never Forgotten
===============


David Sherman wrote:

> Windows update for Windows kills internet connection. I have
> no idea why yet.

On Tue, 08 Jul 2008 15:17:15 -0400, David Sherman
<> wrote:

> Windows update for Windows kills internet connection. I have
>no idea why yet.


It was KB951748

"David Sherman" <> wrote in message
news:...
> On Tue, 08 Jul 2008 15:17:15 -0400, David Sherman
> <> wrote:
>
>> Windows update for Windows kills internet connection. I have
>>no idea why yet.
>
>
> It was KB951748

The update here consisted of 4 items. Three of them had to do with Office
but KB951748 is a Security update.
Once installed I lost my Internet connection after a reboot.
I removed KB951748 update and the Internet connection is back to normal.
Jack Mac Windows XP HOME SP3

Is Zone Alarm installed ? If yes, then suggest you totally disable it,
enable the native XP firewall, and then reboot to ensure that ZA is
*totally* disabled. That means all services of it, too.
Then install KB951748 and restart the system.
Disable the XP firewall; reenable ZA. Reboot.

Did that get it installed properly ?
If not, with the update installed and ZA enabled, try rebuilding the
winsock stack from a Command Prompt
Start > Run > type in cmd and click OK

At the Command Prompt type in the following, press *enter* after each
command

netsh winsock reset
exit

Restart the system
Did that restore connectivity ?
If not, uninstall the update.
You can receive free support for this issue:

> How to obtain help and support for this security update
> For home users, no-charge support is available by calling 1-866-PCSAFETY in the United States and
> Canada or by contacting your local Microsoft subsidiary. For more information about how to contact your
> local Microsoft subsidiary for support issues with security updates, visit the Microsoft International
> Support Web site:
> http://support.microsoft.com/common/....aspx?rdpath=4
> North American customers can also obtain instant access to unlimited no-charge e-mail support or to
> unlimited individual chat support by visiting the following Microsoft Web site:
> http://support.microsoft.com/oas/def...spx?&prid=7552


MowGreen [MVP 2003-2008]
===============
*-343-* FDNY
Never Forgotten
===============




David Sherman wrote:

> On Tue, 08 Jul 2008 15:17:15 -0400, David Sherman
> <> wrote:
>
>
>> Windows update for Windows kills internet connection. I have
>>no idea why yet.
>
>
>
> It was KB951748

See my reply to David, Jack.

MowGreen [MVP 2003-2008]
===============
*-343-* FDNY
Never Forgotten
===============



Jack Mac wrote:

> "David Sherman" <> wrote in message
> news:...
>
>>On Tue, 08 Jul 2008 15:17:15 -0400, David Sherman
>><> wrote:
>>
>>
>>>Windows update for Windows kills internet connection. I have
>>>no idea why yet.
>>
>>
>>It was KB951748
>
>
> The update here consisted of 4 items. Three of them had to do with Office
> but KB951748 is a Security update.
> Once installed I lost my Internet connection after a reboot.
> I removed KB951748 update and the Internet connection is back to normal.
> Jack Mac Windows XP HOME SP3
>
>

Scratch the previous post. See the fix by a Zone Alarm moderator here:
http://forum.zonelabs.org/zonelabs/b...ssage.id=52727

> If the windows update changed the usual needed files for networking/internet, then the ZA will not see
> the changes and continue to use the previously known files and ignore the newer files. Even though the
> file names and locations are still the same from before, now the file size and checksums no longer
> match.
>
> To solve this, just reset the ZA database and the ZA will be "fresh" as when it was first installed:
>
> # Boot your computer into the Safe Mode
> # Navigate to the c:\windows\internet logs folder
> # Delete the backup.rdb, iamdb.rdb, *.ldb and the tvDebug files in the folder
> # Clean the Recycle Bin
> # Reboot into the normal mode
> # ZA will be just like new with no previous settings or data
>
>
> Once this is finished, reboot back into the normal mode and in the new network found windows, set the
> new network to Trusted.
> Then do this to ensure the ZA is setup properly:
>
> Make sure your DNS and DHCP server IP's are in your Firewall's Trusted zone. Finding DNS and DCHP
> servers, etc
>
> 1. Go to Run and type in command and hit 'ok', and in the command then type in ipconfig /all then
> press the enter key. In the returned data list will be a line DNS and DHCP Servers with the IP address
> (s) listed out to the side. Make sure there is a space between the ipconfig and the /all, and the font
> is the same (no capitals).
> 2. In ZA on your machine on the Firewall, open the Zones tab, click Add and then select IP Address.
> Make sure the Zone is set to Trusted. Add the DNS IP(s) .
> 3. Click OK and Apply. Then do the same for the DHCP server.
> 4. The localhost (127.0.0.1) must be listed as Trusted.
> 5. The Generic Host Process (svchost.exe) as seen in the Zone Alarm's Program's list must have server
> rights for the Trusted Zone.
> Plus it must have both Trusted and Internet Access.
>
> Oldsod.

MowGreen [MVP 2003-2008]
===============
*-343-* FDNY
Never Forgotten
===============

http://forum.zonelabs.org/zonelabs/board?board.id=cfg
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.net/

David Sherman wrote:
> Windows update for Windows kills internet connection. I have
> no idea why yet.

Thread has been deleted.

"PA Bear [MS MVP]" <> wrote in message
news:%...
> http://forum.zonelabs.org/zonelabs/board?board.id=cfg --
> ~Robear Dyer (PA Bear)
> MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
> AumHa VSOP & Admin http://aumha.net
> DTS-L http://dts-l.net/
> David Sherman wrote:
>> Windows update for Windows kills internet connection. I have
>> no idea why yet.

Machine awas rebooted 3 times.

Removing KB915748 fixed the problem.

On Tue, 08 Jul 2008 12:35:32 -0700, "MowGreen [MVP]"
<> wrote:

>Windows XP ? KB915748 ? Was the system rebooted after it installed ?
>
>How to make a good newsgroup post
>http://dts-l.com/goodpost.htm
>
>MowGreen [MVP 2003-2008]
>===============
> *-343-* FDNY
>Never Forgotten
>===============
>
>
>David Sherman wrote:
>
>> Windows update for Windows kills internet connection. I have
>> no idea why yet.