windows update 0x800A1391 Error

I too am having a problem getting updates from microsoft. It worries me
I am not protected. I have read through all the possible fixes for this
and have applied each one. Nothing fixes it because I am still
receiving the same error message. I am running Windows XP/Home SP2 . I
have ZoneAlarm 2006 Security Suite installed. Any NEW suggestions would
be most appreciated. I am also having problems accessing many sites to
download software, etc.

An error occurs when Windows Update is unable to download and install the
Windows Update ActiveX component.
Can also be caused when a firewall blocks the download of the component.
Check your ZoneAlarm settings etc.

Try adding the following sites to the IE Trusted Sites zone

http://update.microsoft.com
http://download.windowsupdate.microsoft.com
http://update.microsoft.com/microsof...6/default.aspx


You receive an "Initialization error 0x800A1391" error message and the
Windows Update Web site does not appear
http://support.microsoft.com/?scid=kb;en-us;836961

Also check for the presence of malware on the system. Go here to have it
scanned :
http://www.auditmypc.com/freescan/prefcan.asp

Here for the preliminary steps in removing the malware, if found on the
system :
http://www.aumha.org/a/quickfix.htm


"susiehmkr" wrote:

> I too am having a problem getting updates from microsoft. It worries me
> I am not protected. I have read through all the possible fixes for this
> and have applied each one. Nothing fixes it because I am still
> receiving the same error message. I am running Windows XP/Home SP2 . I
> have ZoneAlarm 2006 Security Suite installed. Any NEW suggestions would
> be most appreciated. I am also having problems accessing many sites to
> download software, etc.
>
>

I fixed it!! Nothing suggested seemed to work. I kept at it and figured it
out finally! I use ZoneAlarm Security Suite 2006 for anti-virus/anti-spyware
protection. I opened the application main menu and clicked 'Privacy' on left
menu. On the upper right there are 3 Tabs named Main, Site List & Cache
Cleaner. Click on Main tab and go down to 3rd option at bottom of window
called Mobile Code Control. Click 'Custom' button. In 'Custom Privacy
Settings' window click tab called 'Mobile Code'. Click button named 'Reset to
Default'. Click 'Apply' then 'OK'. That should do it. The ActiveX embedded
objects had been blocked causing Windows Update to be blocked as a result.
Hope this helps anyone who needs it. If using other security software check
the settings to be sure this isn't what is preventing updates from running.
Good luck!!


"TaurArian" wrote:

> An error occurs when Windows Update is unable to download and install the
> Windows Update ActiveX component.
> Can also be caused when a firewall blocks the download of the component.
> Check your ZoneAlarm settings etc.
>
> Try adding the following sites to the IE Trusted Sites zone
>
> http://update.microsoft.com
> http://download.windowsupdate.microsoft.com
> http://update.microsoft.com/microsof...6/default.aspx
>
>
> You receive an "Initialization error 0x800A1391" error message and the
> Windows Update Web site does not appear
> http://support.microsoft.com/?scid=kb;en-us;836961
>
> Also check for the presence of malware on the system. Go here to have it
> scanned :
> http://www.auditmypc.com/freescan/prefcan.asp
>
> Here for the preliminary steps in removing the malware, if found on the
> system :
> http://www.aumha.org/a/quickfix.htm
>
>
> "susiehmkr" wrote:
>
> > I too am having a problem getting updates from microsoft. It worries me
> > I am not protected. I have read through all the possible fixes for this
> > and have applied each one. Nothing fixes it because I am still
> > receiving the same error message. I am running Windows XP/Home SP2 . I
> > have ZoneAlarm 2006 Security Suite installed. Any NEW suggestions would
> > be most appreciated. I am also having problems accessing many sites to
> > download software, etc.
> >
> >