Windows Update -- 0x8DDD0018

I'm running Win2k3 on two Dell laptops: one is a new XPS and one is an old
7500). The 7500 works fine, the XPS receives the 0x8DDD0018 error when I go
to http://update.microsoft.com/windowsu....aspx?ln=en-us. I've
looked at the other posts on this topic, but it seems that they may be
specific to XP. I'm wondering if anyone has additional comments for this
problem on 2k3.


These services are set to automatic and are started:

Automatic Updates
Background Intelligent Transfer Service
Cryptographic Services
Event Log
Remote Procedure Call (RPC) Locator


This is the same error that I've seen posted elsewhere:

The site cannot continue because one or more of these Windows services is
not running:
Automatic Updates (allows the site to find, download and install
high-priority updates for your computer)
Background Intelligent Transfer Service (BITS) (helps updates download more
quickly and without problems if the download process is interrupted)
Event Log (keeps a record of updating activities to help with
troubleshooting, if needed)
To make sure these services are running:
1. Click Start, and then click Run.
2. Type services.msc and then click OK.
3. In the list of services, double-click on Automatic Updates and then click
Properties.
4. In the Startup type list, select Automatic and click Apply.
5. Verify that the Service status is started, if the Service Status is
Stopped click on the Start Button.
6. In the list of services, double-click on Background Intelligent Transfer
Service (BITS) and then click Properties.
7. In the Startup type list, select Manual and click Apply.
8. Verify that the Service status is started, If the Service Status is
Stopped click on the Start Button.
9. In the list of services, double-click on Event Log and then click
Properties.
10. In the Startup type list, select Automatic and click Apply.
11. Verify that the Service status is started, If the Service Status is
Stopped click on the Start Button.
If this does not resolve the problem you may request help from one of the
following resources.

Thanks for any help,
Richard

Hi, Richard;

Just as you already found, the only things mentioned for that error code
relate to the services not being allowed/started, regardless of the OS.

Just a few wild shots, many of which wouldn't normally apply to that
error number:

a. Have you done a Restart on the XPS computer?
b. Is the XPS laptop behind a proxy or firewall that would block MU/AU?
Networked at all?
c. Any additional error information in the WindowsUpdate.LOG file on the
XPS system?
d. Are you logged in as Administrator?
e. Try stopping the AU service, delete the entire
Windows\SoftwareDistribution folder, then restart the AU service and try
again.
f. Have you installed SP1 on one or both of those systems?
g. Do you have the wuau.adm policy template loaded? If so, unload it
and try.

As I said, just some off-the-wall ideas.

--

....Sky

Tom "Sky" King
=============

me wrote:
> I'm running Win2k3 on two Dell laptops: one is a new XPS and one is
> an old 7500). The 7500 works fine, the XPS receives the 0x8DDD0018
> error when I go to
> http://update.microsoft.com/windowsu....aspx?ln=en-us.
> I've looked at the other posts on this topic, but it seems that they
> may be specific to XP. I'm wondering if anyone has additional
> comments for this problem on 2k3.
>
> These services are set to automatic and are started:
>
> Automatic Updates
> Background Intelligent Transfer Service
> Cryptographic Services
> Event Log
> Remote Procedure Call (RPC) Locator