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jalbert
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I had a successful SP2 installation and am now trying to apply any subsequent
updates. When I use the Windows Update site, I start by asking for the Express option. I then get a screen that tells me "Files required to use Windows Update are no longer registered or installed on your computer. To continue:" presents me with the option to "Register or reinstall the files for me now (Recommended)". I register, it appears to "register" and then takes me back to the Windows Update screen. If I try "Express" again I go back to the "Files required" screen - basically an endless loop between the two screens. Neither of the suggested fixes Microsoft had available apply - I see NO error message, just NO update action |
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Patti MacLeod
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Hi jalbert,
Give this a try and see if it resolves the problem........ Go to Start>Run and key in: net.exe stop wuauserv Click on OK or hit ENTER Go to Start>Run and key in: regsvr32 wuapi.dll Click on OK or hit ENTER Click on OK in the RegSvr32 dialogue box Start>Run and key in: regsvr32 wups.dll Click on OK or hit ENTER Click on OK in the RegSvr32 dialogue box Start>Run and key in: regsvr32 wuaueng.dll Click on OK or hit ENTER Click on OK in the RegSvr32 dialogue box Start>Run and key in: regsvr32 wuaueng1.dll Click on OK or hit ENTER Click on OK in the RegSvr32 dialogue box Start>Run and key in: regsvr32 wucltui.dll Click on OK or hit ENTER Click on OK in the RegSvr32 dialogue box Start>Run and key in: regsvr32 wuweb.dll Click on OK or hit ENTER Click on OK in the RegSvr32 dialogue box Start>Run and key in: regsvr32 jscript.dll Click on OK or hit ENTER Click on OK in the RegSvr32 dialogue box Start>Run and key in: regsvr32 atl.dll Click on OK or hit ENTER Click on OK in the RegSvr32 dialogue box Start>Run and key in: regsvr32 softpub.dll Click on OK or hit ENTER Click on OK in the RegSvr32 dialogue box Start>Run and key in: regsvr32 msxml3.dll Click on OK or hit ENTER Click on OK in the RegSvr32 dialogue box Start>Run and key in: net.exe start wuauserv Now try the Windows Update site. Alternatively, you could create a command script file to run the above commands in a Command Prompt window...... Go to Start>Run Key in: cmd Click on OK or hit ENTER In the Command Prompt window, key in: notepad registerit.cmd Hit ENTER A Notepad window will open with a dialogue box asking if you want to create a new file. Click on Yes in the dialogue box. Copy/paste the following, between but not including the asterisks, into the Notepad window: ********************* net stop wuauserv regsvr32 /s wuapi.dll regsvr32 /s wups.dll regsvr32 /s wuaueng.dll regsvr32 /s wuaueng1.dll regsvr32 /s wucltui.dll regsvr32 /s wuweb.dll regsvr32 /s jscript.dll regsvr32 /s atl.dll regsvr32 /s softpub.dll regsvr32 /s msxml3.dll net start wuauserv ********************** When finished pasting the above commands into the Notepad window, go to File>Save then File>Exit. Back in the Command Prompt window, key in: registerit.cmd Then hit ENTER When the file is done running, and you're back at the C: prompt, key in: exit Then hit ENTER Now try the Windows Update site. Regards, -- Patti MacLeod Microsoft MVP - Windows Shell/User "jalbert" <> wrote in message news:FEEE8838-EC2F-4E4D-8053-... > I had a successful SP2 installation and am now trying to apply any subsequent > updates. When I use the Windows Update site, I start by asking for the > Express option. I then get a screen that tells me "Files required to use > Windows Update are no longer registered or installed on your computer. To > continue:" presents me with the option to "Register or reinstall the files > for me now (Recommended)". I register, it appears to "register" and then > takes me back to the Windows Update screen. If I try "Express" again I go > back to the "Files required" screen - basically an endless loop between the > two screens. Neither of the suggested fixes Microsoft had available apply - > I see NO error message, just NO update action > > |
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jalbert
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Thanks Patti, unfortunately - no go. Starting and stopping the windows
update service was a new twist, I'm still getting the same circular results. All - There is an ActiveX control message that shows briefly (very briefly) and I've set the automatic ActiveX control respone from "enabled" to "disabled" as MS suggested. Anyone out there have any other ideas? Thanks for your thoughts and help. "Patti MacLeod" wrote: > Hi jalbert, > > Give this a try and see if it resolves the problem........ > > Go to Start>Run and key in: > net.exe stop wuauserv > Click on OK or hit ENTER > > Go to Start>Run and key in: > regsvr32 wuapi.dll > Click on OK or hit ENTER > Click on OK in the RegSvr32 dialogue box > > Start>Run and key in: > regsvr32 wups.dll > Click on OK or hit ENTER > Click on OK in the RegSvr32 dialogue box > > Start>Run and key in: > regsvr32 wuaueng.dll > Click on OK or hit ENTER > Click on OK in the RegSvr32 dialogue box > > Start>Run and key in: > regsvr32 wuaueng1.dll > Click on OK or hit ENTER > Click on OK in the RegSvr32 dialogue box > > Start>Run and key in: > regsvr32 wucltui.dll > Click on OK or hit ENTER > Click on OK in the RegSvr32 dialogue box > > Start>Run and key in: > regsvr32 wuweb.dll > Click on OK or hit ENTER > Click on OK in the RegSvr32 dialogue box > > Start>Run and key in: > regsvr32 jscript.dll > Click on OK or hit ENTER > Click on OK in the RegSvr32 dialogue box > > Start>Run and key in: > regsvr32 atl.dll > Click on OK or hit ENTER > Click on OK in the RegSvr32 dialogue box > > Start>Run and key in: > regsvr32 softpub.dll > Click on OK or hit ENTER > Click on OK in the RegSvr32 dialogue box > > Start>Run and key in: > regsvr32 msxml3.dll > Click on OK or hit ENTER > Click on OK in the RegSvr32 dialogue box > > Start>Run and key in: > net.exe start wuauserv > > Now try the Windows Update site. > > Alternatively, you could create a command script file to run the above > commands in a Command Prompt window...... > > Go to Start>Run > Key in: > cmd > Click on OK or hit ENTER > > In the Command Prompt window, key in: > notepad registerit.cmd > Hit ENTER > > A Notepad window will open with a dialogue box asking if you want to create > a new file. Click on Yes in the dialogue box. > > Copy/paste the following, between but not including the asterisks, into the > Notepad window: > > ********************* > net stop wuauserv > > regsvr32 /s wuapi.dll > > regsvr32 /s wups.dll > > regsvr32 /s wuaueng.dll > > regsvr32 /s wuaueng1.dll > > regsvr32 /s wucltui.dll > > regsvr32 /s wuweb.dll > > regsvr32 /s jscript.dll > > regsvr32 /s atl.dll > > regsvr32 /s softpub.dll > > regsvr32 /s msxml3.dll > > net start wuauserv > ********************** > > When finished pasting the above commands into the Notepad window, go to > File>Save then File>Exit. > > Back in the Command Prompt window, key in: > registerit.cmd > Then hit ENTER > > When the file is done running, and you're back at the C: prompt, key in: > exit > Then hit ENTER > > Now try the Windows Update site. > > > > Regards, > > -- > Patti MacLeod > Microsoft MVP - Windows Shell/User > > "jalbert" <> wrote in message > news:FEEE8838-EC2F-4E4D-8053-... > > I had a successful SP2 installation and am now trying to apply any > subsequent > > updates. When I use the Windows Update site, I start by asking for the > > Express option. I then get a screen that tells me "Files required to use > > Windows Update are no longer registered or installed on your computer. To > > continue:" presents me with the option to "Register or reinstall the files > > for me now (Recommended)". I register, it appears to "register" and then > > takes me back to the Windows Update screen. If I try "Express" again I go > > back to the "Files required" screen - basically an endless loop between > the > > two screens. Neither of the suggested fixes Microsoft had available > apply - > > I see NO error message, just NO update action > > > > > > > |
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ds
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Did you got anyfix for the problem.
I'm getting the same issue on my machine. I have Win XP Professional and I had installed SP2 patch sometime back. "jalbert" wrote: > I had a successful SP2 installation and am now trying to apply any subsequent > updates. When I use the Windows Update site, I start by asking for the > Express option. I then get a screen that tells me "Files required to use > Windows Update are no longer registered or installed on your computer. To > continue:" presents me with the option to "Register or reinstall the files > for me now (Recommended)". I register, it appears to "register" and then > takes me back to the Windows Update screen. If I try "Express" again I go > back to the "Files required" screen - basically an endless loop between the > two screens. Neither of the suggested fixes Microsoft had available apply - > I see NO error message, just NO update action > > |
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Patti MacLeod
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Windows Update uses an ActiveX control. Try changing the setting for ActiveX
to "prompt" instead of "disable" and allow the ActiveX control for Windows Update to be d/loaded. If still no joy, and since you're running SP2, open IE and go to Tools>Manage Add-Ons. In the "Show" window, select "Add-ons that have been used by Internet Explorer" and ensure that WuWebControlClass is enabled. Regards, -- Patti MacLeod Microsoft MVP - Windows Shell/User "jalbert" <> wrote in message news:9B4B2B7D-BA5C-4937-AC3F-... > Thanks Patti, unfortunately - no go. Starting and stopping the windows > update service was a new twist, I'm still getting the same circular results. > > All - There is an ActiveX control message that shows briefly (very briefly) > and I've set the automatic ActiveX control respone from "enabled" to > "disabled" as MS suggested. Anyone out there have any other ideas? Thanks > for your thoughts and help. > > > > "Patti MacLeod" wrote: > > > Hi jalbert, > > > > Give this a try and see if it resolves the problem........ > > > > Go to Start>Run and key in: > > net.exe stop wuauserv > > Click on OK or hit ENTER > > > > Go to Start>Run and key in: > > regsvr32 wuapi.dll > > Click on OK or hit ENTER > > Click on OK in the RegSvr32 dialogue box > > > > Start>Run and key in: > > regsvr32 wups.dll > > Click on OK or hit ENTER > > Click on OK in the RegSvr32 dialogue box > > > > Start>Run and key in: > > regsvr32 wuaueng.dll > > Click on OK or hit ENTER > > Click on OK in the RegSvr32 dialogue box > > > > Start>Run and key in: > > regsvr32 wuaueng1.dll > > Click on OK or hit ENTER > > Click on OK in the RegSvr32 dialogue box > > > > Start>Run and key in: > > regsvr32 wucltui.dll > > Click on OK or hit ENTER > > Click on OK in the RegSvr32 dialogue box > > > > Start>Run and key in: > > regsvr32 wuweb.dll > > Click on OK or hit ENTER > > Click on OK in the RegSvr32 dialogue box > > > > Start>Run and key in: > > regsvr32 jscript.dll > > Click on OK or hit ENTER > > Click on OK in the RegSvr32 dialogue box > > > > Start>Run and key in: > > regsvr32 atl.dll > > Click on OK or hit ENTER > > Click on OK in the RegSvr32 dialogue box > > > > Start>Run and key in: > > regsvr32 softpub.dll > > Click on OK or hit ENTER > > Click on OK in the RegSvr32 dialogue box > > > > Start>Run and key in: > > regsvr32 msxml3.dll > > Click on OK or hit ENTER > > Click on OK in the RegSvr32 dialogue box > > > > Start>Run and key in: > > net.exe start wuauserv > > > > Now try the Windows Update site. > > > > Alternatively, you could create a command script file to run the above > > commands in a Command Prompt window...... > > > > Go to Start>Run > > Key in: > > cmd > > Click on OK or hit ENTER > > > > In the Command Prompt window, key in: > > notepad registerit.cmd > > Hit ENTER > > > > A Notepad window will open with a dialogue box asking if you want to create > > a new file. Click on Yes in the dialogue box. > > > > Copy/paste the following, between but not including the asterisks, into the > > Notepad window: > > > > ********************* > > net stop wuauserv > > > > regsvr32 /s wuapi.dll > > > > regsvr32 /s wups.dll > > > > regsvr32 /s wuaueng.dll > > > > regsvr32 /s wuaueng1.dll > > > > regsvr32 /s wucltui.dll > > > > regsvr32 /s wuweb.dll > > > > regsvr32 /s jscript.dll > > > > regsvr32 /s atl.dll > > > > regsvr32 /s softpub.dll > > > > regsvr32 /s msxml3.dll > > > > net start wuauserv > > ********************** > > > > When finished pasting the above commands into the Notepad window, go to > > File>Save then File>Exit. > > > > Back in the Command Prompt window, key in: > > registerit.cmd > > Then hit ENTER > > > > When the file is done running, and you're back at the C: prompt, key in: > > exit > > Then hit ENTER > > > > Now try the Windows Update site. > > > > > > > > Regards, > > > > -- > > Patti MacLeod > > Microsoft MVP - Windows Shell/User > > > > "jalbert" <> wrote in message > > news:FEEE8838-EC2F-4E4D-8053-... > > > I had a successful SP2 installation and am now trying to apply any > > subsequent > > > updates. When I use the Windows Update site, I start by asking for the > > > Express option. I then get a screen that tells me "Files required to use > > > Windows Update are no longer registered or installed on your computer. To > > > continue:" presents me with the option to "Register or reinstall the files > > > for me now (Recommended)". I register, it appears to "register" and then > > > takes me back to the Windows Update screen. If I try "Express" again I go > > > back to the "Files required" screen - basically an endless loop between > > the > > > two screens. Neither of the suggested fixes Microsoft had available > > apply - > > > I see NO error message, just NO update action > > > > > > > > > > > > |
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jalbert
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Patti - Thanks for the feedback. Still no joy. It looks as though the
ActiveX is being downloaded and registered, but then I'm back in the same old loop. I did check the WuWebControlClass and it is enabled. This is a real stumper for me. Thanks again. Regards. "Patti MacLeod" wrote: > Windows Update uses an ActiveX control. Try changing the setting for ActiveX > to "prompt" instead of "disable" and allow the ActiveX control for Windows > Update to be d/loaded. > > If still no joy, and since you're running SP2, open IE and go to > Tools>Manage Add-Ons. In the "Show" window, select "Add-ons that have been > used by Internet Explorer" and ensure that WuWebControlClass is enabled. > > > > Regards, > > -- > Patti MacLeod > Microsoft MVP - Windows Shell/User > > "jalbert" <> wrote in message > news:9B4B2B7D-BA5C-4937-AC3F-... > > Thanks Patti, unfortunately - no go. Starting and stopping the windows > > update service was a new twist, I'm still getting the same circular > results. > > > > All - There is an ActiveX control message that shows briefly (very > briefly) > > and I've set the automatic ActiveX control respone from "enabled" to > > "disabled" as MS suggested. Anyone out there have any other ideas? > Thanks > > for your thoughts and help. > > > > > > > > "Patti MacLeod" wrote: > > > > > Hi jalbert, > > > > > > Give this a try and see if it resolves the problem........ > > > > > > Go to Start>Run and key in: > > > net.exe stop wuauserv > > > Click on OK or hit ENTER > > > > > > Go to Start>Run and key in: > > > regsvr32 wuapi.dll > > > Click on OK or hit ENTER > > > Click on OK in the RegSvr32 dialogue box > > > > > > Start>Run and key in: > > > regsvr32 wups.dll > > > Click on OK or hit ENTER > > > Click on OK in the RegSvr32 dialogue box > > > > > > Start>Run and key in: > > > regsvr32 wuaueng.dll > > > Click on OK or hit ENTER > > > Click on OK in the RegSvr32 dialogue box > > > > > > Start>Run and key in: > > > regsvr32 wuaueng1.dll > > > Click on OK or hit ENTER > > > Click on OK in the RegSvr32 dialogue box > > > > > > Start>Run and key in: > > > regsvr32 wucltui.dll > > > Click on OK or hit ENTER > > > Click on OK in the RegSvr32 dialogue box > > > > > > Start>Run and key in: > > > regsvr32 wuweb.dll > > > Click on OK or hit ENTER > > > Click on OK in the RegSvr32 dialogue box > > > > > > Start>Run and key in: > > > regsvr32 jscript.dll > > > Click on OK or hit ENTER > > > Click on OK in the RegSvr32 dialogue box > > > > > > Start>Run and key in: > > > regsvr32 atl.dll > > > Click on OK or hit ENTER > > > Click on OK in the RegSvr32 dialogue box > > > > > > Start>Run and key in: > > > regsvr32 softpub.dll > > > Click on OK or hit ENTER > > > Click on OK in the RegSvr32 dialogue box > > > > > > Start>Run and key in: > > > regsvr32 msxml3.dll > > > Click on OK or hit ENTER > > > Click on OK in the RegSvr32 dialogue box > > > > > > Start>Run and key in: > > > net.exe start wuauserv > > > > > > Now try the Windows Update site. > > > > > > Alternatively, you could create a command script file to run the above > > > commands in a Command Prompt window...... > > > > > > Go to Start>Run > > > Key in: > > > cmd > > > Click on OK or hit ENTER > > > > > > In the Command Prompt window, key in: > > > notepad registerit.cmd > > > Hit ENTER > > > > > > A Notepad window will open with a dialogue box asking if you want to > create > > > a new file. Click on Yes in the dialogue box. > > > > > > Copy/paste the following, between but not including the asterisks, into > the > > > Notepad window: > > > > > > ********************* > > > net stop wuauserv > > > > > > regsvr32 /s wuapi.dll > > > > > > regsvr32 /s wups.dll > > > > > > regsvr32 /s wuaueng.dll > > > > > > regsvr32 /s wuaueng1.dll > > > > > > regsvr32 /s wucltui.dll > > > > > > regsvr32 /s wuweb.dll > > > > > > regsvr32 /s jscript.dll > > > > > > regsvr32 /s atl.dll > > > > > > regsvr32 /s softpub.dll > > > > > > regsvr32 /s msxml3.dll > > > > > > net start wuauserv > > > ********************** > > > > > > When finished pasting the above commands into the Notepad window, go to > > > File>Save then File>Exit. > > > > > > Back in the Command Prompt window, key in: > > > registerit.cmd > > > Then hit ENTER > > > > > > When the file is done running, and you're back at the C: prompt, key in: > > > exit > > > Then hit ENTER > > > > > > Now try the Windows Update site. > > > > > > > > > > > > Regards, > > > > > > -- > > > Patti MacLeod > > > Microsoft MVP - Windows Shell/User > > > > > > "jalbert" <> wrote in message > > > news:FEEE8838-EC2F-4E4D-8053-... > > > > I had a successful SP2 installation and am now trying to apply any > > > subsequent > > > > updates. When I use the Windows Update site, I start by asking for > the > > > > Express option. I then get a screen that tells me "Files required to > use > > > > Windows Update are no longer registered or installed on your computer. > To > > > > continue:" presents me with the option to "Register or reinstall the > files > > > > for me now (Recommended)". I register, it appears to "register" and > then > > > > takes me back to the Windows Update screen. If I try "Express" again > I go > > > > back to the "Files required" screen - basically an endless loop > between > > > the > > > > two screens. Neither of the suggested fixes Microsoft had available > > > apply - > > > > I see NO error message, just NO update action > > > > > > > > > > > > > > > > > > > > |
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Patti MacLeod
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Perhaps there is an error number in your WindowsUpdate.log file that could
help point in the right direction for a resolution. Take note of the date and time just prior to accessing the Windows Update site. After connecting to the site, clicking on Express option, etc., close Windows Update site. Now, navigate to the C:\Windows folder and open the WindowsUpdate.log file (if there are 2 log files for Windows Update, open the one where WindowsUpdate is displayed as one word in the filename). Copy the entries in that file that match the date and time for which you took note (they will be at the bottom of the file). Paste these entries into a reply. Regards, -- Patti MacLeod Microsoft MVP - Windows Shell/User "jalbert" <> wrote in message news:14CA02AB-8D6C-4E46-815B-... > Patti - Thanks for the feedback. Still no joy. It looks as though the > ActiveX is being downloaded and registered, but then I'm back in the same old > loop. I did check the WuWebControlClass and it is enabled. This is a real > stumper for me. Thanks again. > > Regards. > > "Patti MacLeod" wrote: > > > Windows Update uses an ActiveX control. Try changing the setting for ActiveX > > to "prompt" instead of "disable" and allow the ActiveX control for Windows > > Update to be d/loaded. > > > > If still no joy, and since you're running SP2, open IE and go to > > Tools>Manage Add-Ons. In the "Show" window, select "Add-ons that have been > > used by Internet Explorer" and ensure that WuWebControlClass is enabled. > > > > > > > > Regards, > > > > -- > > Patti MacLeod > > Microsoft MVP - Windows Shell/User > > > > "jalbert" <> wrote in message > > news:9B4B2B7D-BA5C-4937-AC3F-... > > > Thanks Patti, unfortunately - no go. Starting and stopping the windows > > > update service was a new twist, I'm still getting the same circular > > results. > > > > > > All - There is an ActiveX control message that shows briefly (very > > briefly) > > > and I've set the automatic ActiveX control respone from "enabled" to > > > "disabled" as MS suggested. Anyone out there have any other ideas? > > Thanks > > > for your thoughts and help. > > > > > > > > > > > > "Patti MacLeod" wrote: > > > > > > > Hi jalbert, > > > > > > > > Give this a try and see if it resolves the problem........ > > > > > > > > Go to Start>Run and key in: > > > > net.exe stop wuauserv > > > > Click on OK or hit ENTER > > > > > > > > Go to Start>Run and key in: > > > > regsvr32 wuapi.dll > > > > Click on OK or hit ENTER > > > > Click on OK in the RegSvr32 dialogue box > > > > > > > > Start>Run and key in: > > > > regsvr32 wups.dll > > > > Click on OK or hit ENTER > > > > Click on OK in the RegSvr32 dialogue box > > > > > > > > Start>Run and key in: > > > > regsvr32 wuaueng.dll > > > > Click on OK or hit ENTER > > > > Click on OK in the RegSvr32 dialogue box > > > > > > > > Start>Run and key in: > > > > regsvr32 wuaueng1.dll > > > > Click on OK or hit ENTER > > > > Click on OK in the RegSvr32 dialogue box > > > > > > > > Start>Run and key in: > > > > regsvr32 wucltui.dll > > > > Click on OK or hit ENTER > > > > Click on OK in the RegSvr32 dialogue box > > > > > > > > Start>Run and key in: > > > > regsvr32 wuweb.dll > > > > Click on OK or hit ENTER > > > > Click on OK in the RegSvr32 dialogue box > > > > > > > > Start>Run and key in: > > > > regsvr32 jscript.dll > > > > Click on OK or hit ENTER > > > > Click on OK in the RegSvr32 dialogue box > > > > > > > > Start>Run and key in: > > > > regsvr32 atl.dll > > > > Click on OK or hit ENTER > > > > Click on OK in the RegSvr32 dialogue box > > > > > > > > Start>Run and key in: > > > > regsvr32 softpub.dll > > > > Click on OK or hit ENTER > > > > Click on OK in the RegSvr32 dialogue box > > > > > > > > Start>Run and key in: > > > > regsvr32 msxml3.dll > > > > Click on OK or hit ENTER > > > > Click on OK in the RegSvr32 dialogue box > > > > > > > > Start>Run and key in: > > > > net.exe start wuauserv > > > > > > > > Now try the Windows Update site. > > > > > > > > Alternatively, you could create a command script file to run the above > > > > commands in a Command Prompt window...... > > > > > > > > Go to Start>Run > > > > Key in: > > > > cmd > > > > Click on OK or hit ENTER > > > > > > > > In the Command Prompt window, key in: > > > > notepad registerit.cmd > > > > Hit ENTER > > > > > > > > A Notepad window will open with a dialogue box asking if you want to > > create > > > > a new file. Click on Yes in the dialogue box. > > > > > > > > Copy/paste the following, between but not including the asterisks, into > > the > > > > Notepad window: > > > > > > > > ********************* > > > > net stop wuauserv > > > > > > > > regsvr32 /s wuapi.dll > > > > > > > > regsvr32 /s wups.dll > > > > > > > > regsvr32 /s wuaueng.dll > > > > > > > > regsvr32 /s wuaueng1.dll > > > > > > > > regsvr32 /s wucltui.dll > > > > > > > > regsvr32 /s wuweb.dll > > > > > > > > regsvr32 /s jscript.dll > > > > > > > > regsvr32 /s atl.dll > > > > > > > > regsvr32 /s softpub.dll > > > > > > > > regsvr32 /s msxml3.dll > > > > > > > > net start wuauserv > > > > ********************** > > > > > > > > When finished pasting the above commands into the Notepad window, go to > > > > File>Save then File>Exit. > > > > > > > > Back in the Command Prompt window, key in: > > > > registerit.cmd > > > > Then hit ENTER > > > > > > > > When the file is done running, and you're back at the C: prompt, key in: > > > > exit > > > > Then hit ENTER > > > > > > > > Now try the Windows Update site. > > > > > > > > > > > > > > > > Regards, > > > > > > > > -- > > > > Patti MacLeod > > > > Microsoft MVP - Windows Shell/User > > > > > > > > "jalbert" <> wrote in message > > > > news:FEEE8838-EC2F-4E4D-8053-... > > > > > I had a successful SP2 installation and am now trying to apply any > > > > subsequent > > > > > updates. When I use the Windows Update site, I start by asking for > > the > > > > > Express option. I then get a screen that tells me "Files required to > > use > > > > > Windows Update are no longer registered or installed on your computer. > > To > > > > > continue:" presents me with the option to "Register or reinstall the > > files > > > > > for me now (Recommended)". I register, it appears to "register" and > > then > > > > > takes me back to the Windows Update screen. If I try "Express" again > > I go > > > > > back to the "Files required" screen - basically an endless loop > > between > > > > the > > > > > two screens. Neither of the suggested fixes Microsoft had available > > > > apply - > > > > > I see NO error message, just NO update action > > > > > > > > > > > > > > > > > > > > > > > > > > > > |
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elhirsch
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Patti,
I've experienced the same issue as "jalbert". Here is the entries from the WindowsUpdate log on my PC. 2005-07-06 22:34:00 3072 4dc COMAPI ----------- COMAPI: IUpdateServiceManager::AddService ----------- 2005-07-06 22:34:00 3072 4dc COMAPI - ServiceId = {7971f918-a847-4430-9279-4a52d1efe18d} 2005-07-06 22:34:00 3072 4dc COMAPI - AuthorizationCabPath = C:\WINDOWS\SoftwareDistribution\AuthCabs\muauth.ca b 2005-07-06 22:34:00 3956 d68 DtaStor Update service properties: service registered with AU is {7971F918-A847-4430-9279-4A52D1EFE18D} 2005-07-06 22:34:00 3072 4dc COMAPI - Added service, URL = http://update.microsoft.com/microsoftupdate/ 2005-07-06 22:34:00 3072 4dc COMAPI ----------- COMAPI: IUpdateServiceManager::RegisterServiceWithAU ----------- 2005-07-06 22:34:00 3072 4dc COMAPI - ServiceId = {7971f918-a847-4430-9279-4a52d1efe18d} 2005-07-06 22:34:03 3072 4dc Misc =========== Logging initialized (build: 5.8.0.2469, tz: -0400) =========== 2005-07-06 22:34:03 3072 4dc Misc = Process: C:\Program Files\Internet Explorer\iexplore.exe 2005-07-06 22:34:03 3072 4dc Misc = Module: C:\WINDOWS\system32\muweb.dll 2005-07-06 22:34:03 3072 4dc Setup *********** Setup: Checking whether self-update is required *********** 2005-07-06 22:34:03 3072 4dc Setup * Inf file: C:\WINDOWS\SoftwareDistribution\WebSetup\wusetup.i nf 2005-07-06 22:34:03 3072 4dc Setup Update NOT required for C:\WINDOWS\system32\wuweb.dll: target version = 5.8.0.2469, required version = 5.8.0.2469 2005-07-06 22:34:03 3072 4dc Setup * IsUpdateRequired = No 2005-07-06 22:34:04 3072 4dc Misc =========== Logging initialized (build: 5.8.0.2469, tz: -0400) =========== 2005-07-06 22:34:04 3072 4dc Misc = Process: C:\Program Files\Internet Explorer\iexplore.exe 2005-07-06 22:34:04 3072 4dc Misc = Module: C:\WINDOWS\system32\wuweb.dll 2005-07-06 22:34:04 3072 4dc Setup *********** Setup: Checking whether self-update is required *********** 2005-07-06 22:34:04 3072 4dc Setup * Inf file: C:\WINDOWS\SoftwareDistribution\WebSetup\wusetup.i nf 2005-07-06 22:34:04 3072 4dc Setup Update NOT required for C:\WINDOWS\system32\cdm.dll: target version = 5.8.0.2469, required version = 5.8.0.2469 2005-07-06 22:34:04 3072 4dc Setup Update NOT required for C:\WINDOWS\system32\iuengine.dll: target version = 5.8.0.2469, required version = 5.8.0.2469 2005-07-06 22:34:04 3072 4dc Setup Update NOT required for C:\WINDOWS\system32\wuapi.dll: target version = 5.8.0.2469, required version = 5.8.0.2469 2005-07-06 22:34:04 3072 4dc Setup Update NOT required for C:\WINDOWS\system32\wuauclt.exe: target version = 5.8.0.2469, required version = 5.8.0.2469 2005-07-06 22:34:04 3072 4dc Setup Update NOT required for C:\WINDOWS\system32\wuauclt1.exe: target version = 5.8.0.2469, required version = 5.8.0.2469 2005-07-06 22:34:04 3072 4dc Setup Update NOT required for C:\WINDOWS\system32\wuaucpl.cpl: target version = 5.8.0.2469, required version = 5.8.0.2469 2005-07-06 22:34:04 3072 4dc Setup Update NOT required for C:\WINDOWS\system32\wuaueng.dll: target version = 5.8.0.2469, required version = 5.8.0.2469 2005-07-06 22:34:04 3072 4dc Setup Update NOT required for C:\WINDOWS\system32\wuaueng1.dll: target version = 5.8.0.2469, required version = 5.8.0.2469 2005-07-06 22:34:04 3072 4dc Setup Update NOT required for C:\WINDOWS\system32\wucltui.dll: target version = 5.8.0.2469, required version = 5.8.0.2469 2005-07-06 22:34:04 3072 4dc Setup Update NOT required for C:\WINDOWS\system32\wups.dll: target version = 5.8.0.2469, required version = 5.8.0.2469 2005-07-06 22:34:04 3072 4dc Setup Update NOT required for C:\WINDOWS\system32\wups2.dll: target version = 5.8.0.2469, required version = 5.8.0.2469 2005-07-06 22:34:04 3072 4dc Setup * IsUpdateRequired = No 2005-07-06 22:34:08 3072 4dc COMAPI ------------- 2005-07-06 22:34:08 3072 4dc COMAPI -- START -- COMAPI: Search [ClientId = MicrosoftUpdate] 2005-07-06 22:34:08 3072 4dc COMAPI --------- 2005-07-06 22:34:08 3072 4dc COMAPI - Online = Yes; Ignore download priority = No 2005-07-06 22:34:08 3072 4dc COMAPI - Criteria = "IsInstalled=0 and IsHidden=1" 2005-07-06 22:34:08 3072 4dc COMAPI - ServiceID = {7971F918-A847-4430-9279-4A52D1EFE18D} 2005-07-06 22:34:08 3072 4dc COMAPI <<-- SUBMITTED -- COMAPI: Search [ClientId = MicrosoftUpdate] 2005-07-06 22:34:08 944 490 Agent ************* 2005-07-06 22:34:08 944 490 Agent ** START ** Agent: Finding updates [CallerId = MicrosoftUpdate] 2005-07-06 22:34:08 944 490 Agent ********* 2005-07-06 22:34:09 944 490 PT +++++++++++ PT: Synchronizing server updates +++++++++++ 2005-07-06 22:34:09 944 490 PT + ServiceId = {7971F918-A847-4430-9279-4A52D1EFE18D}, Server URL = https://update.microsoft.com/v6/Clie...ce/client.asmx 2005-07-06 22:34:09 944 490 PT WARNING: GetConfig failure, error = 0x80244001, soap client error = 1, soap error code = 0, HTTP status code = 200 2005-07-06 22:34:09 944 490 PT WARNING: Sync of Updates: 0x80244001 2005-07-06 22:34:09 944 490 Agent * WARNING: Failed to synchronize, error = 0x80244001 2005-07-06 22:34:09 944 490 Report WARNING: CEventNamespaceDefinition::Init failed = 8024f002. 2005-07-06 22:34:09 944 490 Report WARNING: InitReportingComponents failed: 8024f002 2005-07-06 22:34:09 944 490 Agent * WARNING: Exit code = 0x80244001 2005-07-06 22:34:09 944 490 Agent ********* 2005-07-06 22:34:09 944 490 Agent ** END ** Agent: Finding updates [CallerId = MicrosoftUpdate] 2005-07-06 22:34:09 944 490 Agent ************* 2005-07-06 22:34:09 944 490 Agent WARNING: WU client failed Searching for update with error 0x80244001 2005-07-06 22:34:09 3072 c64 COMAPI >>-- RESUMED -- COMAPI: Search [ClientId = MicrosoftUpdate] 2005-07-06 22:34:10 3072 c64 COMAPI - Updates found = 0 2005-07-06 22:34:10 3072 c64 COMAPI - WARNING: Exit code = 0x00000000, Result code = 0x80244001 2005-07-06 22:34:10 3072 c64 COMAPI --------- 2005-07-06 22:34:10 3072 c64 COMAPI -- END -- COMAPI: Search [ClientId = MicrosoftUpdate] 2005-07-06 22:34:10 3072 c64 COMAPI ------------- 2005-07-06 22:34:10 3072 4dc COMAPI WARNING: Operation failed due to earlier error, hr=80244001 2005-07-06 22:34:10 3072 4dc COMAPI FATAL: Unable to complete asynchronous search. (hr=80244001) 2005-07-06 22:34:14 3072 4dc Setup WARNING: Setup operation mode is Fixup 2005-07-06 22:34:14 3072 4dc Setup *********** Setup: Checking whether self-update is required *********** 2005-07-06 22:34:14 3072 4dc Setup * Inf file: C:\WINDOWS\SoftwareDistribution\WebSetup\wusetup.i nf 2005-07-06 22:34:14 3072 4dc Setup Update NOT required for C:\WINDOWS\system32\cdm.dll: target version = 5.8.0.2469, required version = 5.8.0.2469 2005-07-06 22:34:14 3072 4dc Setup Update NOT required for C:\WINDOWS\system32\iuengine.dll: target version = 5.8.0.2469, required version = 5.8.0.2469 2005-07-06 22:34:14 3072 4dc Setup Update NOT required for C:\WINDOWS\system32\wuapi.dll: target version = 5.8.0.2469, required version = 5.8.0.2469 2005-07-06 22:34:14 3072 4dc Setup Update NOT required for C:\WINDOWS\system32\wuauclt.exe: target version = 5.8.0.2469, required version = 5.8.0.2469 2005-07-06 22:34:14 3072 4dc Setup Update NOT required for C:\WINDOWS\system32\wuauclt1.exe: target version = 5.8.0.2469, required version = 5.8.0.2469 2005-07-06 22:34:14 3072 4dc Setup Update NOT required for C:\WINDOWS\system32\wuaucpl.cpl: target version = 5.8.0.2469, required version = 5.8.0.2469 2005-07-06 22:34:14 3072 4dc Setup Update NOT required for C:\WINDOWS\system32\wuaueng.dll: target version = 5.8.0.2469, required version = 5.8.0.2469 2005-07-06 22:34:14 3072 4dc Setup Update NOT required for C:\WINDOWS\system32\wuaueng1.dll: target version = 5.8.0.2469, required version = 5.8.0.2469 2005-07-06 22:34:14 3072 4dc Setup Update NOT required for C:\WINDOWS\system32\wucltui.dll: target version = 5.8.0.2469, required version = 5.8.0.2469 2005-07-06 22:34:14 3072 4dc Setup Update NOT required for C:\WINDOWS\system32\wups.dll: target version = 5.8.0.2469, required version = 5.8.0.2469 2005-07-06 22:34:14 3072 4dc Setup Update NOT required for C:\WINDOWS\system32\wups2.dll: target version = 5.8.0.2469, required version = 5.8.0.2469 2005-07-06 22:34:14 3072 4dc Setup * IsUpdateRequired = Yes 2005-07-06 22:34:15 3072 ec4 Setup ************* 2005-07-06 22:34:15 3072 ec4 Setup ** START ** Setup: Downloading client CABs 2005-07-06 22:34:15 3072 ec4 Setup ********* 2005-07-06 22:34:15 3072 ec4 Setup * Main CAB URL: http://download.windowsupdate.com/v6...e/AU/x86/XP/en 2005-07-06 22:34:15 3072 ec4 Setup * MUI CAB URL: http://download.windowsupdate.com/v6.../AU/x86/XP/mui 2005-07-06 22:34:15 3072 ec4 Setup * Download directory: C:\WINDOWS\SoftwareDistribution\WebSetup 2005-07-06 22:34:15 3072 ec4 Setup ********* 2005-07-06 22:34:15 3072 ec4 Setup ** END ** Setup: Downloading client CABs 2005-07-06 22:34:15 3072 ec4 Setup ************* 2005-07-06 22:34:15 3072 ec4 Setup ************* 2005-07-06 22:34:15 3072 ec4 Setup ** START ** Setup: Installing client binaries 2005-07-06 22:34:15 3072 ec4 Setup ********* 2005-07-06 22:34:15 3072 ec4 Setup * Download directory: C:\WINDOWS\SoftwareDistribution\WebSetup 2005-07-06 22:34:15 3072 ec4 Setup * Stop and start service: Yes 2005-07-06 22:34:15 944 ef0 Agent Sending shutdown notification to client 2005-07-06 22:34:15 3072 214 COMAPI WARNING: Received service shutdown/self-update notification. 2005-07-06 22:34:15 944 ef0 Service ********* 2005-07-06 22:34:15 944 ef0 Service ** END ** Service: Service exit [Exit code = 0x240001] 2005-07-06 22:34:15 944 ef0 Service ************* 2005-07-06 22:34:18 3072 ec4 Setup Starting registry operations for section cdm 2005-07-06 22:34:18 3072 ec4 Setup Completed registration operations for section cdm: status 0 2005-07-06 22:34:18 3072 ec4 Setup Starting registry operations for section iuengine 2005-07-06 22:34:18 3072 ec4 Setup Completed registration operations for section iuengine: status 0 2005-07-06 22:34:18 3072 ec4 Setup Starting registry operations for section wuapi 2005-07-06 22:34:18 3072 ec4 Setup Registering binary: C:\WINDOWS\system32\regsvr32.exe /s "C:\WINDOWS\system32\wuapi.dll" 2005-07-06 22:34:18 3072 ec4 Setup Completed registration operations for section wuapi: status 0 2005-07-06 22:34:18 3072 ec4 Setup Starting registry operations for section wuauclt 2005-07-06 22:34:18 3072 ec4 Setup Completed registration operations for section wuauclt: status 0 2005-07-06 22:34:18 3072 ec4 Setup Starting registry operations for section wuauclt1 2005-07-06 22:34:18 3072 ec4 Setup Completed registration operations for section wuauclt1: status 0 2005-07-06 22:34:18 3072 ec4 Setup Starting registry operations for section wuaucpl 2005-07-06 22:34:18 3072 ec4 Setup Completed registration operations for section wuaucpl: status 0 2005-07-06 22:34:18 3072 ec4 Setup Starting registry operations for section wuaueng_WebSetup 2005-07-06 22:34:18 3072 ec4 Setup Registering binary: C:\WINDOWS\system32\regsvr32.exe /s "C:\WINDOWS\system32\wuaueng.dll" 2005-07-06 22:34:20 3072 ec4 Setup Completed registration operations for section wuaueng_WebSetup: status 0 2005-07-06 22:34:20 3072 ec4 Setup Starting registry operations for section wuaueng1 2005-07-06 22:34:20 3072 ec4 Setup Registering binary: C:\WINDOWS\system32\regsvr32.exe /s "C:\WINDOWS\system32\wuaueng1.dll" 2005-07-06 22:34:20 3072 ec4 Setup Completed registration operations for section wuaueng1: status 0 2005-07-06 22:34:20 3072 ec4 Setup Starting registry operations for section wuauserv_WebSetup 2005-07-06 22:34:20 3072 ec4 Setup Completed registration operations for section wuauserv_WebSetup: status 0 2005-07-06 22:34:20 3072 ec4 Setup Starting registry operations for section wucltui 2005-07-06 22:34:20 3072 ec4 Setup Registering binary: C:\WINDOWS\system32\regsvr32.exe /s "C:\WINDOWS\system32\wucltui.dll" 2005-07-06 22:34:20 3072 ec4 Setup Completed registration operations for section wucltui: status 0 2005-07-06 22:34:20 3072 ec4 Setup Starting registry operations for section wups 2005-07-06 22:34:20 3072 ec4 Setup Registering binary: C:\WINDOWS\system32\regsvr32.exe /s "C:\WINDOWS\system32\wups.dll" 2005-07-06 22:34:20 3072 ec4 Setup Completed registration operations for section wups: status 0 2005-07-06 22:34:20 3072 ec4 Setup Starting registry operations for section wups2 2005-07-06 22:34:20 3072 ec4 Setup Registering binary: C:\WINDOWS\system32\regsvr32.exe /s "C:\WINDOWS\system32\wups2.dll" 2005-07-06 22:34:20 3072 ec4 Setup Completed registration operations for section wups2: status 0 2005-07-06 22:34:20 3072 ec4 Setup Starting registry operations for section winhttp 2005-07-06 22:34:20 3072 ec4 Setup Completed registration operations for section winhttp: status 0 2005-07-06 22:34:20 3072 ec4 Setup Processing registry operations completed. Deleting backup files. 2005-07-06 22:34:21 944 8b4 Misc =========== Logging initialized (build: 5.8.0.2469, tz: -0400) =========== 2005-07-06 22:34:21 944 8b4 Misc = Process: C:\WINDOWS\System32\svchost.exe 2005-07-06 22:34:21 944 8b4 Misc = Module: C:\WINDOWS\system32\wuaueng.dll 2005-07-06 22:34:21 944 8b4 Service ************* 2005-07-06 22:34:21 944 8b4 Service ** START ** Service: Service startup 2005-07-06 22:34:21 944 8b4 Service ********* 2005-07-06 22:34:21 944 8b4 Agent * WU client version 5.8.0.2469 2005-07-06 22:34:21 944 8b4 Agent * SusClientId = 'ed72b01f-ba89-4536-9d2f-42c3078d57ee' 2005-07-06 22:34:21 944 8b4 Agent * Base directory: C:\WINDOWS\SoftwareDistribution 2005-07-06 22:34:21 944 8b4 Agent * Access type: No proxy 2005-07-06 22:34:21 944 8b4 Agent * Network state: Connected 2005-07-06 22:34:23 3072 ec4 Setup ********* 2005-07-06 22:34:23 3072 ec4 Setup ** END ** Setup: Installing client binaries 2005-07-06 22:34:23 3072 ec4 Setup ************* 2005-07-06 22:34:25 944 4cc Report WARNING: CEventNamespaceDefinition::Init failed = 8024f002. 2005-07-06 22:34:25 944 4cc Report WARNING: InitReportingComponents failed: 8024f002 2005-07-06 22:34:25 944 4cc Agent *********** Agent: Initializing Windows Update Agent *********** 2005-07-06 22:34:25 944 4cc Agent *********** Agent: Initializing global settings cache *********** 2005-07-06 22:34:25 944 4cc Agent * WSUS server: <NULL> 2005-07-06 22:34:25 944 4cc Agent * WSUS status server: <NULL> 2005-07-06 22:34:25 944 4cc Agent * Target group: (Unassigned Computers) 2005-07-06 22:34:25 944 4cc Agent * Windows Update access disabled: No 2005-07-06 22:34:28 944 4cc DnldMgr Download manager restoring 0 downloads 2005-07-06 22:34:33 3072 4dc COMAPI ----------- COMAPI: IUpdateServiceManager::AddService ----------- 2005-07-06 22:34:33 3072 4dc COMAPI - ServiceId = {7971f918-a847-4430-9279-4a52d1efe18d} 2005-07-06 22:34:33 3072 4dc COMAPI - AuthorizationCabPath = C:\WINDOWS\SoftwareDistribution\AuthCabs\muauth.ca b 2005-07-06 22:34:34 2884 3ac Misc =========== Logging initialized (build: 5.8.0.2469, tz: -0400) =========== 2005-07-06 22:34:34 2884 3ac Misc = Process: C:\WINDOWS\system32\wuauclt.exe 2005-07-06 22:34:34 2884 3ac Misc = Module: C:\WINDOWS\system32\wuaueng.dll 2005-07-06 22:34:34 2884 3ac DtaStor Update service properties: service registered with AU is {7971F918-A847-4430-9279-4A52D1EFE18D} 2005-07-06 22:34:34 3072 4dc COMAPI - Added service, URL = http://update.microsoft.com/microsoftupdate/ 2005-07-06 22:34:34 3072 4dc COMAPI ----------- COMAPI: IUpdateServiceManager::RegisterServiceWithAU ----------- 2005-07-06 22:34:34 3072 4dc COMAPI - ServiceId = {7971f918-a847-4430-9279-4a52d1efe18d} 2005-07-06 22:34:34 3072 4dc Setup *********** Setup: Checking whether self-update is required *********** 2005-07-06 22:34:34 3072 4dc Setup * Inf file: C:\WINDOWS\SoftwareDistribution\WebSetup\wusetup.i nf 2005-07-06 22:34:34 3072 4dc Setup Update NOT required for C:\WINDOWS\system32\wuweb.dll: target version = 5.8.0.2469, required version = 5.8.0.2469 2005-07-06 22:34:34 3072 4dc Setup * IsUpdateRequired = No 2005-07-06 22:34:35 3072 4dc Setup *********** Setup: Checking whether self-update is required *********** 2005-07-06 22:34:35 3072 4dc Setup * Inf file: C:\WINDOWS\SoftwareDistribution\WebSetup\wusetup.i nf 2005-07-06 22:34:35 3072 4dc Setup Update NOT required for C:\WINDOWS\system32\cdm.dll: target version = 5.8.0.2469, required version = 5.8.0.2469 2005-07-06 22:34:35 3072 4dc Setup Update NOT required for C:\WINDOWS\system32\iuengine.dll: target version = 5.8.0.2469, required version = 5.8.0.2469 2005-07-06 22:34:35 3072 4dc Setup Update NOT required for C:\WINDOWS\system32\wuapi.dll: target version = 5.8.0.2469, required version = 5.8.0.2469 2005-07-06 22:34:35 3072 4dc Setup Update NOT required for C:\WINDOWS\system32\wuauclt.exe: target version = 5.8.0.2469, required version = 5.8.0.2469 2005-07-06 22:34:35 3072 4dc Setup Update NOT required for C:\WINDOWS\system32\wuauclt1.exe: target version = 5.8.0.2469, required version = 5.8.0.2469 2005-07-06 22:34:35 3072 4dc Setup Update NOT required for C:\WINDOWS\system32\wuaucpl.cpl: target version = 5.8.0.2469, required version = 5.8.0.2469 2005-07-06 22:34:35 3072 4dc Setup Update NOT required for C:\WINDOWS\system32\wuaueng.dll: target version = 5.8.0.2469, required version = 5.8.0.2469 2005-07-06 22:34:35 3072 4dc Setup Update NOT required for C:\WINDOWS\system32\wuaueng1.dll: target version = 5.8.0.2469, required version = 5.8.0.2469 2005-07-06 22:34:35 3072 4dc Setup Update NOT required for C:\WINDOWS\system32\wucltui.dll: target version = 5.8.0.2469, required version = 5.8.0.2469 2005-07-06 22:34:35 3072 4dc Setup Update NOT required for C:\WINDOWS\system32\wups.dll: target version = 5.8.0.2469, required version = 5.8.0.2469 2005-07-06 22:34:35 3072 4dc Setup Update NOT required for C:\WINDOWS\system32\wups2.dll: target version = 5.8.0.2469, required version = 5.8.0.2469 2005-07-06 22:34:35 3072 4dc Setup * IsUpdateRequired = No Please advise if you prefer that I e-mail this entry to you as a text file attachment |
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Patti MacLeod
Guest
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Hi elhirsch,
I noticed the 80244001 error in the log file that you posted. Often this error occurs due to the MSXML3.dll file not being properly registered. Try re-registering that file..... Go to Start>Run and key in: regsvr32 MSXML3.dll click on OK or hit ENTER Click on OK in the RegSvr32 dialogue box. Now try the Windows Update site. Regards, -- Patti MacLeod Microsoft MVP - Windows Shell/User "elhirsch" <> wrote in message news:7F47ABBD-036C-4991-9411-... > Patti, > I've experienced the same issue as "jalbert". > Here is the entries from the WindowsUpdate log on my PC. > > 2005-07-06 22:34:00 3072 4dc COMAPI ----------- COMAPI: > IUpdateServiceManager::AddService ----------- > 2005-07-06 22:34:00 3072 4dc COMAPI - ServiceId = > {7971f918-a847-4430-9279-4a52d1efe18d} > 2005-07-06 22:34:00 3072 4dc COMAPI - AuthorizationCabPath = > > C:\WINDOWS\SoftwareDistribution\AuthCabs\muauth.ca b > 2005-07-06 22:34:00 3956 d68 DtaStor Update service properties: service > registered with AU is > > {7971F918-A847-4430-9279-4A52D1EFE18D} > 2005-07-06 22:34:00 3072 4dc COMAPI - Added service, URL = > http://update.microsoft.com/microsoftupdate/ > 2005-07-06 22:34:00 3072 4dc COMAPI ----------- COMAPI: > IUpdateServiceManager::RegisterServiceWithAU ----------- > 2005-07-06 22:34:00 3072 4dc COMAPI - ServiceId = > {7971f918-a847-4430-9279-4a52d1efe18d} > 2005-07-06 22:34:03 3072 4dc Misc =========== Logging initialized (build: > 5.8.0.2469, tz: -0400) =========== > 2005-07-06 22:34:03 3072 4dc Misc = Process: C:\Program Files\Internet > Explorer\iexplore.exe > 2005-07-06 22:34:03 3072 4dc Misc = Module: C:\WINDOWS\system32\muweb.dll > 2005-07-06 22:34:03 3072 4dc Setup *********** Setup: Checking whether > self-update is required *********** > 2005-07-06 22:34:03 3072 4dc Setup * Inf file: > C:\WINDOWS\SoftwareDistribution\WebSetup\wusetup.i nf > 2005-07-06 22:34:03 3072 4dc Setup Update NOT required for > C:\WINDOWS\system32\wuweb.dll: target version = > > 5.8.0.2469, required version = 5.8.0.2469 > 2005-07-06 22:34:03 3072 4dc Setup * IsUpdateRequired = No > 2005-07-06 22:34:04 3072 4dc Misc =========== Logging initialized (build: > 5.8.0.2469, tz: -0400) =========== > 2005-07-06 22:34:04 3072 4dc Misc = Process: C:\Program Files\Internet > Explorer\iexplore.exe > 2005-07-06 22:34:04 3072 4dc Misc = Module: C:\WINDOWS\system32\wuweb.dll > 2005-07-06 22:34:04 3072 4dc Setup *********** Setup: Checking whether > self-update is required *********** > 2005-07-06 22:34:04 3072 4dc Setup * Inf file: > C:\WINDOWS\SoftwareDistribution\WebSetup\wusetup.i nf > 2005-07-06 22:34:04 3072 4dc Setup Update NOT required for > C:\WINDOWS\system32\cdm.dll: target version = > > 5.8.0.2469, required version = 5.8.0.2469 > 2005-07-06 22:34:04 3072 4dc Setup Update NOT required for > C:\WINDOWS\system32\iuengine.dll: target version = > > 5.8.0.2469, required version = 5.8.0.2469 > 2005-07-06 22:34:04 3072 4dc Setup Update NOT required for > C:\WINDOWS\system32\wuapi.dll: target version = > > 5.8.0.2469, required version = 5.8.0.2469 > 2005-07-06 22:34:04 3072 4dc Setup Update NOT required for > C:\WINDOWS\system32\wuauclt.exe: target version > > = 5.8.0.2469, required version = 5.8.0.2469 > 2005-07-06 22:34:04 3072 4dc Setup Update NOT required for > C:\WINDOWS\system32\wuauclt1.exe: target version > > = 5.8.0.2469, required version = 5.8.0.2469 > 2005-07-06 22:34:04 3072 4dc Setup Update NOT required for > C:\WINDOWS\system32\wuaucpl.cpl: target version = > > 5.8.0.2469, required version = 5.8.0.2469 > 2005-07-06 22:34:04 3072 4dc Setup Update NOT required for > C:\WINDOWS\system32\wuaueng.dll: target version > > = 5.8.0.2469, required version = 5.8.0.2469 > 2005-07-06 22:34:04 3072 4dc Setup Update NOT required for > C:\WINDOWS\system32\wuaueng1.dll: target version > > = 5.8.0.2469, required version = 5.8.0.2469 > 2005-07-06 22:34:04 3072 4dc Setup Update NOT required for > C:\WINDOWS\system32\wucltui.dll: target version = > > 5.8.0.2469, required version = 5.8.0.2469 > 2005-07-06 22:34:04 3072 4dc Setup Update NOT required for > C:\WINDOWS\system32\wups.dll: target version = > > 5.8.0.2469, required version = 5.8.0.2469 > 2005-07-06 22:34:04 3072 4dc Setup Update NOT required for > C:\WINDOWS\system32\wups2.dll: target version = > > 5.8.0.2469, required version = 5.8.0.2469 > 2005-07-06 22:34:04 3072 4dc Setup * IsUpdateRequired = No > 2005-07-06 22:34:08 3072 4dc COMAPI ------------- > 2005-07-06 22:34:08 3072 4dc COMAPI -- START -- COMAPI: Search [ClientId = > MicrosoftUpdate] > 2005-07-06 22:34:08 3072 4dc COMAPI --------- > 2005-07-06 22:34:08 3072 4dc COMAPI - Online = Yes; Ignore download > priority = No > 2005-07-06 22:34:08 3072 4dc COMAPI - Criteria = "IsInstalled=0 and > IsHidden=1" > 2005-07-06 22:34:08 3072 4dc COMAPI - ServiceID = > {7971F918-A847-4430-9279-4A52D1EFE18D} > 2005-07-06 22:34:08 3072 4dc COMAPI <<-- SUBMITTED -- COMAPI: Search > [ClientId = MicrosoftUpdate] > 2005-07-06 22:34:08 944 490 Agent ************* > 2005-07-06 22:34:08 944 490 Agent ** START ** Agent: Finding updates > [CallerId = MicrosoftUpdate] > 2005-07-06 22:34:08 944 490 Agent ********* > 2005-07-06 22:34:09 944 490 PT +++++++++++ PT: Synchronizing server > updates +++++++++++ > 2005-07-06 22:34:09 944 490 PT + ServiceId = > {7971F918-A847-4430-9279-4A52D1EFE18D}, Server URL = > > https://update.microsoft.com/v6/Clie...ce/client.asmx > 2005-07-06 22:34:09 944 490 PT WARNING: GetConfig failure, error = > 0x80244001, soap client error = 1, soap > > error code = 0, HTTP status code = 200 > 2005-07-06 22:34:09 944 490 PT WARNING: Sync of Updates: 0x80244001 > 2005-07-06 22:34:09 944 490 Agent * WARNING: Failed to synchronize, error > = 0x80244001 > 2005-07-06 22:34:09 944 490 Report WARNING: CEventNamespaceDefinition::Init > failed = 8024f002. > 2005-07-06 22:34:09 944 490 Report WARNING: InitReportingComponents failed: > 8024f002 > 2005-07-06 22:34:09 944 490 Agent * WARNING: Exit code = 0x80244001 > 2005-07-06 22:34:09 944 490 Agent ********* > 2005-07-06 22:34:09 944 490 Agent ** END ** Agent: Finding updates > [CallerId = MicrosoftUpdate] > 2005-07-06 22:34:09 944 490 Agent ************* > 2005-07-06 22:34:09 944 490 Agent WARNING: WU client failed Searching for > update with error 0x80244001 > 2005-07-06 22:34:09 3072 c64 COMAPI >>-- RESUMED -- COMAPI: Search > [ClientId = MicrosoftUpdate] > 2005-07-06 22:34:10 3072 c64 COMAPI - Updates found = 0 > 2005-07-06 22:34:10 3072 c64 COMAPI - WARNING: Exit code = 0x00000000, > Result code = 0x80244001 > 2005-07-06 22:34:10 3072 c64 COMAPI --------- > 2005-07-06 22:34:10 3072 c64 COMAPI -- END -- COMAPI: Search [ClientId = > MicrosoftUpdate] > 2005-07-06 22:34:10 3072 c64 COMAPI ------------- > 2005-07-06 22:34:10 3072 4dc COMAPI WARNING: Operation failed due to earlier > error, hr=80244001 > 2005-07-06 22:34:10 3072 4dc COMAPI FATAL: Unable to complete asynchronous > search. (hr=80244001) > 2005-07-06 22:34:14 3072 4dc Setup WARNING: Setup operation mode is Fixup > 2005-07-06 22:34:14 3072 4dc Setup *********** Setup: Checking whether > self-update is required *********** > 2005-07-06 22:34:14 3072 4dc Setup * Inf file: > C:\WINDOWS\SoftwareDistribution\WebSetup\wusetup.i nf > 2005-07-06 22:34:14 3072 4dc Setup Update NOT required for > C:\WINDOWS\system32\cdm.dll: target version = > > 5.8.0.2469, required version = 5.8.0.2469 > 2005-07-06 22:34:14 3072 4dc Setup Update NOT required for > C:\WINDOWS\system32\iuengine.dll: target version = > > 5.8.0.2469, required version = 5.8.0.2469 > 2005-07-06 22:34:14 3072 4dc Setup Update NOT required for > C:\WINDOWS\system32\wuapi.dll: target version = > > 5.8.0.2469, required version = 5.8.0.2469 > 2005-07-06 22:34:14 3072 4dc Setup Update NOT required for > C:\WINDOWS\system32\wuauclt.exe: target version > > = 5.8.0.2469, required version = 5.8.0.2469 > 2005-07-06 22:34:14 3072 4dc Setup Update NOT required for > C:\WINDOWS\system32\wuauclt1.exe: target version > > = 5.8.0.2469, required version = 5.8.0.2469 > 2005-07-06 22:34:14 3072 4dc Setup Update NOT required for > C:\WINDOWS\system32\wuaucpl.cpl: target version = > > 5.8.0.2469, required version = 5.8.0.2469 > 2005-07-06 22:34:14 3072 4dc Setup Update NOT required for > C:\WINDOWS\system32\wuaueng.dll: target version > > = 5.8.0.2469, required version = 5.8.0.2469 > 2005-07-06 22:34:14 3072 4dc Setup Update NOT required for > C:\WINDOWS\system32\wuaueng1.dll: target version > > = 5.8.0.2469, required version = 5.8.0.2469 > 2005-07-06 22:34:14 3072 4dc Setup Update NOT required for > C:\WINDOWS\system32\wucltui.dll: target version = > > 5.8.0.2469, required version = 5.8.0.2469 > 2005-07-06 22:34:14 3072 4dc Setup Update NOT required for > C:\WINDOWS\system32\wups.dll: target version = > > 5.8.0.2469, required version = 5.8.0.2469 > 2005-07-06 22:34:14 3072 4dc Setup Update NOT required for > C:\WINDOWS\system32\wups2.dll: target version = > > 5.8.0.2469, required version = 5.8.0.2469 > 2005-07-06 22:34:14 3072 4dc Setup * IsUpdateRequired = Yes > 2005-07-06 22:34:15 3072 ec4 Setup ************* > 2005-07-06 22:34:15 3072 ec4 Setup ** START ** Setup: Downloading client CABs > 2005-07-06 22:34:15 3072 ec4 Setup ********* > 2005-07-06 22:34:15 3072 ec4 Setup * Main CAB URL: > > http://download.windowsupdate.com/v6...e/AU/x86/XP/en > 2005-07-06 22:34:15 3072 ec4 Setup * MUI CAB URL: > > http://download.windowsupdate.com/v6.../AU/x86/XP/mui > 2005-07-06 22:34:15 3072 ec4 Setup * Download directory: > C:\WINDOWS\SoftwareDistribution\WebSetup > 2005-07-06 22:34:15 3072 ec4 Setup ********* > 2005-07-06 22:34:15 3072 ec4 Setup ** END ** Setup: Downloading client CABs > 2005-07-06 22:34:15 3072 ec4 Setup ************* > 2005-07-06 22:34:15 3072 ec4 Setup ************* > 2005-07-06 22:34:15 3072 ec4 Setup ** START ** Setup: Installing client > binaries > 2005-07-06 22:34:15 3072 ec4 Setup ********* > 2005-07-06 22:34:15 3072 ec4 Setup * Download directory: > C:\WINDOWS\SoftwareDistribution\WebSetup > 2005-07-06 22:34:15 3072 ec4 Setup * Stop and start service: Yes > 2005-07-06 22:34:15 944 ef0 Agent Sending shutdown notification to client > 2005-07-06 22:34:15 3072 214 COMAPI WARNING: Received service > shutdown/self-update notification. > 2005-07-06 22:34:15 944 ef0 Service ********* > 2005-07-06 22:34:15 944 ef0 Service ** END ** Service: Service exit > [Exit code = 0x240001] > 2005-07-06 22:34:15 944 ef0 Service ************* > 2005-07-06 22:34:18 3072 ec4 Setup Starting registry operations for section > cdm > 2005-07-06 22:34:18 3072 ec4 Setup Completed registration operations for > section cdm: status 0 > 2005-07-06 22:34:18 3072 ec4 Setup Starting registry operations for section > iuengine > 2005-07-06 22:34:18 3072 ec4 Setup Completed registration operations for > section iuengine: status 0 > 2005-07-06 22:34:18 3072 ec4 Setup Starting registry operations for section > wuapi > 2005-07-06 22:34:18 3072 ec4 Setup Registering binary: > C:\WINDOWS\system32\regsvr32.exe /s > > "C:\WINDOWS\system32\wuapi.dll" > 2005-07-06 22:34:18 3072 ec4 Setup Completed registration operations for > section wuapi: status 0 > 2005-07-06 22:34:18 3072 ec4 Setup Starting registry operations for section > wuauclt > 2005-07-06 22:34:18 3072 ec4 Setup Completed registration operations for > section wuauclt: status 0 > 2005-07-06 22:34:18 3072 ec4 Setup Starting registry operations for section > wuauclt1 > 2005-07-06 22:34:18 3072 ec4 Setup Completed registration operations for > section wuauclt1: status 0 > 2005-07-06 22:34:18 3072 ec4 Setup Starting registry operations for section > wuaucpl > 2005-07-06 22:34:18 3072 ec4 Setup Completed registration operations for > section wuaucpl: status 0 > 2005-07-06 22:34:18 3072 ec4 Setup Starting registry operations for section > wuaueng_WebSetup > 2005-07-06 22:34:18 3072 ec4 Setup Registering binary: > C:\WINDOWS\system32\regsvr32.exe /s > > "C:\WINDOWS\system32\wuaueng.dll" > 2005-07-06 22:34:20 3072 ec4 Setup Completed registration operations for > section wuaueng_WebSetup: status 0 > 2005-07-06 22:34:20 3072 ec4 Setup Starting registry operations for section > wuaueng1 > 2005-07-06 22:34:20 3072 ec4 Setup Registering binary: > C:\WINDOWS\system32\regsvr32.exe /s > > "C:\WINDOWS\system32\wuaueng1.dll" > 2005-07-06 22:34:20 3072 ec4 Setup Completed registration operations for > section wuaueng1: status 0 > 2005-07-06 22:34:20 3072 ec4 Setup Starting registry operations for section > wuauserv_WebSetup > 2005-07-06 22:34:20 3072 ec4 Setup Completed registration operations for > section wuauserv_WebSetup: status 0 > 2005-07-06 22:34:20 3072 ec4 Setup Starting registry operations for section > wucltui > 2005-07-06 22:34:20 3072 ec4 Setup Registering binary: > C:\WINDOWS\system32\regsvr32.exe /s > > "C:\WINDOWS\system32\wucltui.dll" > 2005-07-06 22:34:20 3072 ec4 Setup Completed registration operations for > section wucltui: status 0 > 2005-07-06 22:34:20 3072 ec4 Setup Starting registry operations for section > wups > 2005-07-06 22:34:20 3072 ec4 Setup Registering binary: > C:\WINDOWS\system32\regsvr32.exe /s > > "C:\WINDOWS\system32\wups.dll" > 2005-07-06 22:34:20 3072 ec4 Setup Completed registration operations for > section wups: status 0 > 2005-07-06 22:34:20 3072 ec4 Setup Starting registry operations for section > wups2 > 2005-07-06 22:34:20 3072 ec4 Setup Registering binary: > C:\WINDOWS\system32\regsvr32.exe /s > > "C:\WINDOWS\system32\wups2.dll" > 2005-07-06 22:34:20 3072 ec4 Setup Completed registration operations for > section wups2: status 0 > 2005-07-06 22:34:20 3072 ec4 Setup Starting registry operations for section > winhttp > 2005-07-06 22:34:20 3072 ec4 Setup Completed registration operations for > section winhttp: status 0 > 2005-07-06 22:34:20 3072 ec4 Setup Processing registry operations completed. > Deleting backup files. > 2005-07-06 22:34:21 944 8b4 Misc =========== Logging initialized (build: > 5.8.0.2469, tz: -0400) =========== > 2005-07-06 22:34:21 944 8b4 Misc = Process: C:\WINDOWS\System32\svchost.exe > 2005-07-06 22:34:21 944 8b4 Misc = Module: C:\WINDOWS\system32\wuaueng.dll > 2005-07-06 22:34:21 944 8b4 Service ************* > 2005-07-06 22:34:21 944 8b4 Service ** START ** Service: Service startup > 2005-07-06 22:34:21 944 8b4 Service ********* > 2005-07-06 22:34:21 944 8b4 Agent * WU client version 5.8.0.2469 > 2005-07-06 22:34:21 944 8b4 Agent * SusClientId = > 'ed72b01f-ba89-4536-9d2f-42c3078d57ee' > 2005-07-06 22:34:21 944 8b4 Agent * Base directory: > C:\WINDOWS\SoftwareDistribution > 2005-07-06 22:34:21 944 8b4 Agent * Access type: No proxy > 2005-07-06 22:34:21 944 8b4 Agent * Network state: Connected > 2005-07-06 22:34:23 3072 ec4 Setup ********* > 2005-07-06 22:34:23 3072 ec4 Setup ** END ** Setup: Installing client > binaries > 2005-07-06 22:34:23 3072 ec4 Setup ************* > 2005-07-06 22:34:25 944 4cc Report WARNING: CEventNamespaceDefinition::Init > failed = 8024f002. > 2005-07-06 22:34:25 944 4cc Report WARNING: InitReportingComponents failed: > 8024f002 > 2005-07-06 22:34:25 944 4cc Agent *********** Agent: Initializing Windows > Update Agent *********** > 2005-07-06 22:34:25 944 4cc Agent *********** Agent: Initializing global > settings cache *********** > 2005-07-06 22:34:25 944 4cc Agent * WSUS server: <NULL> > 2005-07-06 22:34:25 944 4cc Agent * WSUS status server: <NULL> > 2005-07-06 22:34:25 944 4cc Agent * Target group: (Unassigned Computers) > 2005-07-06 22:34:25 944 4cc Agent * Windows Update access disabled: No > 2005-07-06 22:34:28 944 4cc DnldMgr Download manager restoring 0 downloads > 2005-07-06 22:34:33 3072 4dc COMAPI ----------- COMAPI: > IUpdateServiceManager::AddService ----------- > 2005-07-06 22:34:33 3072 4dc COMAPI - ServiceId = > {7971f918-a847-4430-9279-4a52d1efe18d} > 2005-07-06 22:34:33 3072 4dc COMAPI - AuthorizationCabPath = > > C:\WINDOWS\SoftwareDistribution\AuthCabs\muauth.ca b > 2005-07-06 22:34:34 2884 3ac Misc =========== Logging initialized (build: > 5.8.0.2469, tz: -0400) =========== > 2005-07-06 22:34:34 2884 3ac Misc = Process: C:\WINDOWS\system32\wuauclt.exe > 2005-07-06 22:34:34 2884 3ac Misc = Module: C:\WINDOWS\system32\wuaueng.dll > 2005-07-06 22:34:34 2884 3ac DtaStor Update service properties: service > registered with AU is > > {7971F918-A847-4430-9279-4A52D1EFE18D} > 2005-07-06 22:34:34 3072 4dc COMAPI - Added service, URL = > http://update.microsoft.com/microsoftupdate/ > 2005-07-06 22:34:34 3072 4dc COMAPI ----------- COMAPI: > IUpdateServiceManager::RegisterServiceWithAU ----------- > 2005-07-06 22:34:34 3072 4dc COMAPI - ServiceId = > {7971f918-a847-4430-9279-4a52d1efe18d} > 2005-07-06 22:34:34 3072 4dc Setup *********** Setup: Checking whether > self-update is required *********** > 2005-07-06 22:34:34 3072 4dc Setup * Inf file: > C:\WINDOWS\SoftwareDistribution\WebSetup\wusetup.i nf > 2005-07-06 22:34:34 3072 4dc Setup Update NOT required for > C:\WINDOWS\system32\wuweb.dll: target version = > > 5.8.0.2469, required version = 5.8.0.2469 > 2005-07-06 22:34:34 3072 4dc Setup * IsUpdateRequired = No > 2005-07-06 22:34:35 3072 4dc Setup *********** Setup: Checking whether > self-update is required *********** > 2005-07-06 22:34:35 3072 4dc Setup * Inf file: > C:\WINDOWS\SoftwareDistribution\WebSetup\wusetup.i nf > 2005-07-06 22:34:35 3072 4dc Setup Update NOT required for > C:\WINDOWS\system32\cdm.dll: target version = > > 5.8.0.2469, required version = 5.8.0.2469 > 2005-07-06 22:34:35 3072 4dc Setup Update NOT required for > C:\WINDOWS\system32\iuengine.dll: target version = > > 5.8.0.2469, required version = 5.8.0.2469 > 2005-07-06 22:34:35 3072 4dc Setup Update NOT required for > C:\WINDOWS\system32\wuapi.dll: target version = > > 5.8.0.2469, required version = 5.8.0.2469 > 2005-07-06 22:34:35 3072 4dc Setup Update NOT required for > C:\WINDOWS\system32\wuauclt.exe: target version > > = 5.8.0.2469, required version = 5.8.0.2469 > 2005-07-06 22:34:35 3072 4dc Setup Update NOT required for > C:\WINDOWS\system32\wuauclt1.exe: target version > > = 5.8.0.2469, required version = 5.8.0.2469 > 2005-07-06 22:34:35 3072 4dc Setup Update NOT required for > C:\WINDOWS\system32\wuaucpl.cpl: target version = > > 5.8.0.2469, required version = 5.8.0.2469 > 2005-07-06 22:34:35 3072 4dc Setup Update NOT required for > C:\WINDOWS\system32\wuaueng.dll: target version > > = 5.8.0.2469, required version = 5.8.0.2469 > 2005-07-06 22:34:35 3072 4dc Setup Update NOT required for > C:\WINDOWS\system32\wuaueng1.dll: target version > > = 5.8.0.2469, required version = 5.8.0.2469 > 2005-07-06 22:34:35 3072 4dc Setup Update NOT required for > C:\WINDOWS\system32\wucltui.dll: target version = > > 5.8.0.2469, required version = 5.8.0.2469 > 2005-07-06 22:34:35 3072 4dc Setup Update NOT required for > C:\WINDOWS\system32\wups.dll: target version = > > 5.8.0.2469, required version = 5.8.0.2469 > 2005-07-06 22:34:35 3072 4dc Setup Update NOT required for > C:\WINDOWS\system32\wups2.dll: target version = > > 5.8.0.2469, required version = 5.8.0.2469 > 2005-07-06 22:34:35 3072 4dc Setup * IsUpdateRequired = No > > > Please advise if you prefer that I e-mail this entry to you as a text file > attachment > > |
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jalbert
Guest
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Patti - Here is the log file contents. Looks like there were 5 updates
found, but there is a recurring fatal event. Thanks. 2005-07-07 06:20:26 1148 7cc AU ## START ## AU: Search for updates 2005-07-07 06:20:26 1148 7cc AU ######### 2005-07-07 06:20:26 1148 7cc AU <<## SUBMITTED ## AU: Search for updates [CallId = {0DD88C16-797C-42BA-9B20-C18EBA75F481}] 2005-07-07 06:20:26 1148 670 Agent ************* 2005-07-07 06:20:26 1148 670 Agent ** START ** Agent: Finding updates [CallerId = AutomaticUpdates] 2005-07-07 06:20:26 1148 670 Agent ********* 2005-07-07 06:20:55 1148 670 Setup *********** Setup: Checking whether self-update is required *********** 2005-07-07 06:20:55 1148 670 Setup * Inf file: C:\WINDOWS\SoftwareDistribution\SelfUpdate\Default \wusetup.inf 2005-07-07 06:20:55 1148 670 Setup Update NOT required for C:\WINDOWS\system32\cdm.dll: target version = 5.8.0.2469, required version = 5.8.0.2469 2005-07-07 06:20:55 1148 670 Setup Update NOT required for C:\WINDOWS\system32\iuengine.dll: target version = 5.8.0.2469, required version = 5.8.0.2469 2005-07-07 06:20:55 1148 670 Setup Update NOT required for C:\WINDOWS\system32\wuapi.dll: target version = 5.8.0.2469, required version = 5.8.0.2469 2005-07-07 06:20:55 1148 670 Setup Update NOT required for C:\WINDOWS\system32\wuauclt.exe: target version = 5.8.0.2469, required version = 5.8.0.2469 2005-07-07 06:20:56 1148 670 Setup Update NOT required for C:\WINDOWS\system32\wuauclt1.exe: target version = 5.8.0.2469, required version = 5.8.0.2469 2005-07-07 06:20:56 1148 670 Setup Update NOT required for C:\WINDOWS\system32\wuaucpl.cpl: target version = 5.8.0.2469, required version = 5.8.0.2469 2005-07-07 06:20:56 1148 670 Setup Update NOT required for C:\WINDOWS\system32\wuaueng.dll: target version = 5.8.0.2469, required version = 5.8.0.2469 2005-07-07 06:20:56 1148 670 Setup Update NOT required for C:\WINDOWS\system32\wuaueng1.dll: target version = 5.8.0.2469, required version = 5.8.0.2469 2005-07-07 06:20:57 1148 670 Setup Update NOT required for C:\WINDOWS\system32\wucltui.dll: target version = 5.8.0.2469, required version = 5.8.0.2469 2005-07-07 06:20:57 1148 670 Setup Update NOT required for C:\WINDOWS\system32\wups.dll: target version = 5.8.0.2469, required version = 5.8.0.2469 2005-07-07 06:20:57 1148 670 Setup Update NOT required for C:\WINDOWS\system32\wups2.dll: target version = 5.8.0.2469, required version = 5.8.0.2469 2005-07-07 06:20:57 1148 670 Setup Update NOT required for C:\WINDOWS\system32\wuweb.dll: target version = 5.8.0.2469, required version = 5.8.0.2469 2005-07-07 06:20:57 1148 670 Setup * IsUpdateRequired = No 2005-07-07 06:21:34 1148 670 PT +++++++++++ PT: Synchronizing server updates +++++++++++ 2005-07-07 06:21:34 1148 670 PT + ServiceId = {9482F4B4-E343-43B6-B170-9A65BC822C77}, Server URL = https://update.microsoft.com/v6/Clie...ce/client.asmx 2005-07-07 06:21:37 1148 670 Agent WARNING: Failed to evaluate Installed rule, updateId = {ED300F67-421C-4C08-B3BA-F35C55F3B427}.100, error = 0x80040154 2005-07-07 06:21:40 1148 670 Agent WARNING: Failed to evaluate Installed rule, updateId = {794F5418-EDF1-44D6-97F4-8D693BC4CD97}.17, error = 0x80040154 2005-07-07 06:21:41 1148 670 Agent WARNING: Failed to evaluate Installed rule, updateId = {02FF0A91-FC2F-4218-AAF5-D28FDD327581}.101, error = 0x80040154 2005-07-07 06:21:55 1148 670 PT +++++++++++ PT: Synchronizing extended update info +++++++++++ 2005-07-07 06:21:55 1148 670 PT + ServiceId = {9482F4B4-E343-43B6-B170-9A65BC822C77}, Server URL = https://update.microsoft.com/v6/Clie...ce/client.asmx 2005-07-07 06:21:57 1148 670 Agent * Added update {E5F21832-ED23-4339-BA4C-F63089DD1AE8}.103 to search result 2005-07-07 06:21:57 1148 670 Agent Update {F40BE46A-2611-47F5-B570-FBE4E8690AFC}.103 is pruned out due to potential supersedence 2005-07-07 06:21:57 1148 670 Agent * Added update {6917A042-BA50-4723-A0C3-3783A8DDC28B}.10 to search result 2005-07-07 06:21:57 1148 670 Agent * Added update {BB758AAA-8024-44D0-8434-73CEFE8CA80B}.10 to search result 2005-07-07 06:21:57 1148 670 Agent Update {4E57D979-58B2-4D06-8233-689BA4F10116}.10 is pruned out due to potential supersedence 2005-07-07 06:21:57 1148 670 Agent * Added update {1FD3B3AC-9E83-4286-8369-D122669C24F6}.11 to search result 2005-07-07 06:21:57 1148 670 Agent Update {A2D28A3A-34AD-4044-A890-3231305FCF5F}.50 is pruned out due to potential supersedence 2005-07-07 06:21:57 1148 670 Agent * Added update {674807A6-9965-47C5-997A-E29CC6B5F7B8}.100 to search result 2005-07-07 06:21:57 1148 670 Agent * Found 5 updates and 10 categories in search 2005-07-07 06:21:57 1148 670 Report *********** Report: Initializing static reporting data *********** 2005-07-07 06:21:57 1148 670 Report * OS Version = 5.1.2600.2.0.65792 2005-07-07 06:21:57 1148 670 Report WARNING: Failed to load reporting information from Win32_ComputerSystem with hr = 80040154. 2005-07-07 06:21:57 1148 670 Report WARNING: Failed to load reporting information from Win32_BiosProperties with hr = 80040154. 2005-07-07 06:21:57 1148 670 Report * Locale ID = 1033 2005-07-07 06:21:57 1148 670 Agent ********* 2005-07-07 06:21:57 1148 670 Agent ** END ** Agent: Finding updates [CallerId = AutomaticUpdates] 2005-07-07 06:21:57 1148 670 Agent ************* 2005-07-07 06:21:57 1148 670 AU >>## RESUMED ## AU: Search for updates [CallId = {0DD88C16-797C-42BA-9B20-C18EBA75F481}] 2005-07-07 06:21:57 1148 670 AU # 5 updates detected 2005-07-07 06:21:57 1148 670 AU ######### 2005-07-07 06:21:57 1148 670 AU ## END ## AU: Search for updates [CallId = {0DD88C16-797C-42BA-9B20-C18EBA75F481}] 2005-07-07 06:21:57 1148 670 AU ############# 2005-07-07 06:21:57 1148 670 AU AU setting next detection timeout to 2005-07-08 06:26:27 2005-07-07 06:21:57 1148 670 AU AU setting pending client directive to 'Download Approval' 2005-07-07 06:22:02 1148 670 Report REPORT EVENT: {5CC04F75-1984-41B8-87CD-99777ED90D22} 2005-07-07 06:21:57-0400 1 147 101 {00000000-0000-0000-0000-000000000000} 0 0 AutomaticUpdates Success Software Synchronization Agent has finished detecting items. 2005-07-07 06:22:11 1148 7cc AU AU found 1 sessions to launch client into 2005-07-07 06:22:11 1148 7cc AU Launched new AU client for directive 'Download Approval', session id = 0x0 2005-07-07 06:22:12 3512 dbc Misc =========== Logging initialized (build: 5.8.0.2469, tz: -0400) =========== 2005-07-07 06:22:12 3512 dbc Misc = Process: C:\WINDOWS\system32\wuauclt.exe 2005-07-07 06:22:12 3512 dbc AUClnt Launched Client UI process 2005-07-07 06:22:18 3512 dbc AUClnt FATAL: Failed to get agent interface pointers, hr=80040154 2005-07-07 06:22:18 1148 7cc AU AU setting pending client directive to 'Download Approval' 2005-07-07 06:22:32 1148 7cc AU AU found 1 sessions to launch client into 2005-07-07 06:22:32 1148 7cc AU Launched new AU client for directive 'Download Approval', session id = 0x0 2005-07-07 06:22:32 3692 e70 Misc =========== Logging initialized (build: 5.8.0.2469, tz: -0400) =========== 2005-07-07 06:22:32 3692 e70 Misc = Process: C:\WINDOWS\system32\wuauclt.exe 2005-07-07 06:22:32 3692 e70 AUClnt Launched Client UI process 2005-07-07 06:22:38 3692 e70 AUClnt FATAL: Failed to get agent interface pointers, hr=80040154 2005-07-07 06:22:38 1148 7cc AU AU setting pending client directive to 'Download Approval' 2005-07-07 06:22:52 1148 7cc AU AU found 1 sessions to launch client into 2005-07-07 06:22:52 1148 7cc AU Launched new AU client for directive 'Download Approval', session id = 0x0 2005-07-07 06:22:52 3848 f0c Misc =========== Logging initialized (build: 5.8.0.2469, tz: -0400) =========== 2005-07-07 06:22:52 3848 f0c Misc = Process: C:\WINDOWS\system32\wuauclt.exe 2005-07-07 06:22:52 3848 f0c AUClnt Launched Client UI process 2005-07-07 06:22:58 3848 f0c AUClnt FATAL: Failed to get agent interface pointers, hr=80040154 2005-07-07 06:22:58 1148 7cc AU AU setting pending client directive to 'Download Approval' 2005-07-07 06:23:12 1148 7cc AU AU found 1 sessions to launch client into 2005-07-07 06:23:12 1148 7cc AU Launched new AU client for directive 'Download Approval', session id = 0x0 2005-07-07 06:23:12 3924 f58 Misc =========== Logging initialized (build: 5.8.0.2469, tz: -0400) =========== 2005-07-07 06:23:12 3924 f58 Misc = Process: C:\WINDOWS\system32\wuauclt.exe 2005-07-07 06:23:12 3924 f58 AUClnt Launched Client UI process 2005-07-07 06:23:18 3924 f58 AUClnt FATAL: Failed to get agent interface pointers, hr=80040154 2005-07-07 06:23:18 1148 7cc AU AU setting pending client directive to 'Download Approval' 2005-07-07 06:23:32 1148 7cc AU AU found 1 sessions to launch client into 2005-07-07 06:23:32 1148 7cc AU Launched new AU client for directive 'Download Approval', session id = 0x0 2005-07-07 06:23:33 4040 fcc Misc =========== Logging initialized (build: 5.8.0.2469, tz: -0400) =========== 2005-07-07 06:23:33 4040 fcc Misc = Process: C:\WINDOWS\system32\wuauclt.exe 2005-07-07 06:23:33 4040 fcc AUClnt Launched Client UI process 2005-07-07 06:23:39 4040 fcc AUClnt FATAL: Failed to get agent interface pointers, hr=80040154 2005-07-07 06:23:39 1148 7cc AU AU setting pending client directive to 'Download Approval' 2005-07-07 06:23:53 1148 7cc AU AU found 1 sessions to launch client into 2005-07-07 06:23:53 1148 7cc AU Launched new AU client for directive 'Download Approval', session id = 0x0 2005-07-07 06:23:53 4084 ff8 Misc =========== Logging initialized (build: 5.8.0.2469, tz: -0400) =========== 2005-07-07 06:23:53 4084 ff8 Misc = Process: C:\WINDOWS\system32\wuauclt.exe 2005-07-07 06:23:53 4084 ff8 AUClnt Launched Client UI process 2005-07-07 06:23:59 4084 ff8 AUClnt FATAL: Failed to get agent interface pointers, hr=80040154 2005-07-07 06:23:59 1148 7cc AU AU setting pending client directive to 'Download Approval' "Patti MacLeod" wrote: > Perhaps there is an error number in your WindowsUpdate.log file that could > help point in the right direction for a resolution. > Take note of the date and time just prior to accessing the Windows Update > site. After connecting to the site, clicking on Express option, etc., close > Windows Update site. Now, navigate to the C:\Windows folder and open the > WindowsUpdate.log file (if there are 2 log files for Windows Update, open > the one where WindowsUpdate is displayed as one word in the filename). Copy > the entries in that file that match the date and time for which you took > note (they will be at the bottom of the file). Paste these entries into a > reply. > > > > Regards, > > -- > Patti MacLeod > Microsoft MVP - Windows Shell/User > > "jalbert" <> wrote in message > news:14CA02AB-8D6C-4E46-815B-... > > Patti - Thanks for the feedback. Still no joy. It looks as though the > > ActiveX is being downloaded and registered, but then I'm back in the same > old > > loop. I did check the WuWebControlClass and it is enabled. This is a > real > > stumper for me. Thanks again. > > > > Regards. > > > > "Patti MacLeod" wrote: > > > > > Windows Update uses an ActiveX control. Try changing the setting for > ActiveX > > > to "prompt" instead of "disable" and allow the ActiveX control for > Windows > > > Update to be d/loaded. > > > > > > If still no joy, and since you're running SP2, open IE and go to > > > Tools>Manage Add-Ons. In the "Show" window, select "Add-ons that have > been > > > used by Internet Explorer" and ensure that WuWebControlClass is enabled. > > > > > > > > > > > > Regards, > > > > > > -- > > > Patti MacLeod > > > Microsoft MVP - Windows Shell/User > > > > > > "jalbert" <> wrote in message > > > news:9B4B2B7D-BA5C-4937-AC3F-... > > > > Thanks Patti, unfortunately - no go. Starting and stopping the > windows > > > > update service was a new twist, I'm still getting the same circular > > > results. > > > > > > > > All - There is an ActiveX control message that shows briefly (very > > > briefly) > > > > and I've set the automatic ActiveX control respone from "enabled" to > > > > "disabled" as MS suggested. Anyone out there have any other ideas? > > > Thanks > > > > for your thoughts and help. > > > > > > > > > > > > > > > > "Patti MacLeod" wrote: > > > > > > > > > Hi jalbert, > > > > > > > > > > Give this a try and see if it resolves the problem........ > > > > > > > > > > Go to Start>Run and key in: > > > > > net.exe stop wuauserv > > > > > Click on OK or hit ENTER > > > > > > > > > > Go to Start>Run and key in: > > > > > regsvr32 wuapi.dll > > > > > Click on OK or hit ENTER > > > > > Click on OK in the RegSvr32 dialogue box > > > > > > > > > > Start>Run and key in: > > > > > regsvr32 wups.dll > > > > > Click on OK or hit ENTER > > > > > Click on OK in the RegSvr32 dialogue box > > > > > > > > > > Start>Run and key in: > > > > > regsvr32 wuaueng.dll > > > > > Click on OK or hit ENTER > > > > > Click on OK in the RegSvr32 dialogue box > > > > > > > > > > Start>Run and key in: > > > > > regsvr32 wuaueng1.dll > > > > > Click on OK or hit ENTER > > > > > Click on OK in the RegSvr32 dialogue box > > > > > > > > > > Start>Run and key in: > > > > > regsvr32 wucltui.dll > > > > > Click on OK or hit ENTER > > > > > Click on OK in the RegSvr32 dialogue box > > > > > > > > > > Start>Run and key in: > > > > > regsvr32 wuweb.dll > > > > > Click on OK or hit ENTER > > > > > Click on OK in the RegSvr32 dialogue box > > > > > > > > > > Start>Run and key in: > > > > > regsvr32 jscript.dll > > > > > Click on OK or hit ENTER > > > > > Click on OK in the RegSvr32 dialogue box > > > > > > > > > > Start>Run and key in: > > > > > regsvr32 atl.dll > > > > > Click on OK or hit ENTER > > > > > Click on OK in the RegSvr32 dialogue box > > > > > > > > > > Start>Run and key in: > > > > > regsvr32 softpub.dll > > > > > Click on OK or hit ENTER > > > > > Click on OK in the RegSvr32 dialogue box > > > > > > > > > > Start>Run and key in: > > > > > regsvr32 msxml3.dll > > > > > Click on OK or hit ENTER > > > > > Click on OK in the RegSvr32 dialogue box > > > > > > > > > > Start>Run and key in: > > > > > net.exe start wuauserv > > > > > > > > > > Now try the Windows Update site. > > > > > > > > > > Alternatively, you could create a command script file to run the > above > > > > > commands in a Command Prompt window...... > > > > > > > > > > Go to Start>Run > > > > > Key in: > > > > > cmd > > > > > Click on OK or hit ENTER > > > > > > > > > > In the Command Prompt window, key in: > > > > > notepad registerit.cmd > > > > > Hit ENTER > > > > > > > > > > A Notepad window will open with a dialogue box asking if you want to > > > create > > > > > a new file. Click on Yes in the dialogue box. > > > > > > > > > > Copy/paste the following, between but not including the asterisks, > into > > > the > > > > > Notepad window: > > > > > > > > > > ********************* > > > > > net stop wuauserv > > > > > > > > > > regsvr32 /s wuapi.dll > > > > > > > > > > regsvr32 /s wups.dll > > > > > > > > > > regsvr32 /s wuaueng.dll > > > > > > > > > > regsvr32 /s wuaueng1.dll > > > > > > > > > > regsvr32 /s wucltui.dll > > > > > > > > > > regsvr32 /s wuweb.dll > > > > > > > > > > regsvr32 /s jscript.dll > > > > > > > > > > regsvr32 /s atl.dll > > > > > > > > > > regsvr32 /s softpub.dll > > > > > > > > > > regsvr32 /s msxml3.dll > > > > > > > > > > net start wuauserv > > > > > ********************** > > > > > > > > > > When finished pasting the above commands into the Notepad window, go > to > > > > > File>Save then File>Exit. > > > > > > > > > > Back in the Command Prompt window, key in: > > > > > registerit.cmd > > > > > Then hit ENTER > > > > > > > > > > When the file is done running, and you're back at the C: prompt, key > in: > > > > > exit > > > > > Then hit ENTER > > > > > > > > > > Now try the Windows Update site. > > > > > > > > > > > > > > > > > > > > Regards, > > > > > > > > > > -- > > > > > Patti MacLeod > > > > > Microsoft MVP - Windows Shell/User > > > > > > > > > > "jalbert" <> wrote in message > > > > > news:FEEE8838-EC2F-4E4D-8053-... > > > > > > I had a successful SP2 installation and am now trying to apply any > > > > > subsequent > > > > > > updates. When I use the Windows Update site, I start by asking > for > > > the > > > > > > Express option. I then get a screen that tells me "Files required > to > > > use > > > > > > Windows Update are no longer registered or installed on your > computer. > > > To > > > > > > continue:" presents me with the option to "Register or reinstall > the > > > files > > > > > > for me now (Recommended)". I register, it appears to "register" > and > > > then > > > > > > takes me back to the Windows Update screen. If I try "Express" > again > > > I go > > > > > > back to the "Files required" screen - basically an endless loop > > > between > > > > > the > > > > > > two screens. Neither of the suggested fixes Microsoft had > available > > > > > apply - > > > > > > I see NO error message, just NO update action > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > |
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