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Windows update always fails (W2KSP4)

 
 
someone
Guest
Posts: n/a

 
      12-27-2005
P3, 384Mb
W2KSP4
Norton Internet Security 2005 8.0.5.14, Norton Antivirus 11.0.16.2


Every time I run windows update or use the automatic version, it fails. I'm
now badly behind on my critical updates... Any help is much appreciated.

The windows update log has the following entries:
<Pages and pages of stuff then...>
2005-12-27 22:07:44 1060 734 DnldMgr *************
2005-12-27 22:07:44 1060 734 DnldMgr ** START ** DnldMgr: Downloading
updates [CallerId = MicrosoftUpdate]
2005-12-27 22:07:44 1060 734 DnldMgr *********
2005-12-27 22:07:44 1060 734 DnldMgr * Priority = 3, ServiceId =
{7971F918-A847-4430-9279-4A52D1EFE18D}
2005-12-27 22:07:44 1060 734 DnldMgr * Updates to download = 1
2005-12-27 22:07:44 1060 734 Agent * Title = 814078: Security Update
(Microsoft Jscript version 5.6, Windows 2000, Windows XP)
2005-12-27 22:07:44 1060 734 Agent * UpdateId =
{C64A65AC-E1A7-4FF9-9074-D6D4694FB673}.100
2005-12-27 22:07:44 1060 734 Agent * Bundles 1 updates:
2005-12-27 22:07:44 1060 734 Agent *
{83CE9BE1-E278-471D-8438-80DC620A7602}.100
2005-12-27 22:07:44 1060 734 DtaStor Update service properties: service
registered with AU is {7971F918-A847-4430-9279-4A52D1EFE18D}
2005-12-27 22:07:44 1060 734 DnldMgr *********** DnldMgr: New download job
[UpdateId = {83CE9BE1-E278-471D-8438-80DC620A7602}.100] ***********
2005-12-27 22:09:14 1060 734 DnldMgr FATAL: BITS service was not fixed up
and thus CCI was not reattempted. (hr = 80080005)
2005-12-27 22:09:14 1060 734 DnldMgr FATAL: Failed to connect to the BITS
service; unable to start new downloads or interact with existing download
jobs. (hr = 80080005)
2005-12-27 22:09:14 1060 734 DnldMgr FATAL:
DM:CAgentDownloadManager:ownloadUpdate: pDownloadJob->Init failed with
0x80246008.
2005-12-27 22:09:14 1060 734 DnldMgr WARNING: Got error (hr = 80246008)
starting update 0 in call 3. Notifying call.
2005-12-27 22:09:14 1060 734 DnldMgr Error 0x80246008 occurred while
downloading update; notifying dependent calls.
2005-12-27 22:09:15 1060 734 DnldMgr WARNING: Extended error for reported
error 80246008 = 80080005
2005-12-27 22:09:15 1060 734 DnldMgr WARNING: Extended error for reported
error 80246008 = 80080005
2005-12-27 22:09:15 1060 734 DtaStor Update service properties: service
registered with AU is {7971F918-A847-4430-9279-4A52D1EFE18D}
2005-12-27 22:09:15 1060 734 Agent *********
2005-12-27 22:09:15 1060 734 Agent ** END ** Agent: Downloading updates
[CallerId = MicrosoftUpdate]
2005-12-27 22:09:15 1060 734 Agent *************
2005-12-27 22:09:15 1456 6f0 COMAPI >>-- RESUMED -- COMAPI: Download
[ClientId = MicrosoftUpdate]
2005-12-27 22:09:15 1456 6f0 COMAPI - Download call complete (succeeded =
0, succeeded with errors = 0, failed = 1, unaccounted = 0)
2005-12-27 22:09:15 1456 6f0 COMAPI - WARNING: Exit code = 0x00000000;
Call error code = 0x80240022
2005-12-27 22:09:15 1456 6f0 COMAPI ---------
2005-12-27 22:09:15 1456 6f0 COMAPI -- END -- COMAPI: Download [ClientId
= MicrosoftUpdate]
2005-12-27 22:09:15 1456 6f0 COMAPI -------------
2005-12-27 22:09:20 1060 734 Report REPORT EVENT:
{343F13AE-2C1D-4C1B-9A82-BCEE870F1103} 2005-12-27 22:09:15-0000 1 161 101
{C64A65AC-E1A7-4FF9-9074-D6D4694FB673} 100 80246008 MicrosoftUpdate Failure
Content Download Error: Download failed.


The event log has the following entries:
Service Control Manager

The Background Intelligent Transfer Service service terminated with
service-specific error 2147942402.

DCOM

The server {4991D34B-80A1-4291-83B6-3328366B9097} did not register with DCOM
within the required timeout.
 
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someone
Guest
Posts: n/a

 
      12-28-2005
Having googled for hours and many dead ends (of deleting files, registering
components etc..), if anyone has the same problem, the answer that worked
for me is:
Start Regedit.exe (from Start/Run)

Locate the registry key
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Contro l\BackupRestore\

Created the following key:
FilesNotToBackup

so you have this path when finished:
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Contro l
\BackupRestore\FilesNotToBackup\

Start the BITS service... no more errors!

"someone" <someone@somewhere> wrote in message
news:...
> P3, 384Mb
> W2KSP4
> Norton Internet Security 2005 8.0.5.14, Norton Antivirus 11.0.16.2
>
>
> Every time I run windows update or use the automatic version, it fails.
I'm
> now badly behind on my critical updates... Any help is much appreciated.
>
> The windows update log has the following entries:
> <Pages and pages of stuff then...>
> 2005-12-27 22:07:44 1060 734 DnldMgr *************
> 2005-12-27 22:07:44 1060 734 DnldMgr ** START ** DnldMgr: Downloading
> updates [CallerId = MicrosoftUpdate]
> 2005-12-27 22:07:44 1060 734 DnldMgr *********
> 2005-12-27 22:07:44 1060 734 DnldMgr * Priority = 3, ServiceId =
> {7971F918-A847-4430-9279-4A52D1EFE18D}
> 2005-12-27 22:07:44 1060 734 DnldMgr * Updates to download = 1
> 2005-12-27 22:07:44 1060 734 Agent * Title = 814078: Security Update
> (Microsoft Jscript version 5.6, Windows 2000, Windows XP)
> 2005-12-27 22:07:44 1060 734 Agent * UpdateId =
> {C64A65AC-E1A7-4FF9-9074-D6D4694FB673}.100
> 2005-12-27 22:07:44 1060 734 Agent * Bundles 1 updates:
> 2005-12-27 22:07:44 1060 734 Agent *
> {83CE9BE1-E278-471D-8438-80DC620A7602}.100
> 2005-12-27 22:07:44 1060 734 DtaStor Update service properties: service
> registered with AU is {7971F918-A847-4430-9279-4A52D1EFE18D}
> 2005-12-27 22:07:44 1060 734 DnldMgr *********** DnldMgr: New download
job
> [UpdateId = {83CE9BE1-E278-471D-8438-80DC620A7602}.100] ***********
> 2005-12-27 22:09:14 1060 734 DnldMgr FATAL: BITS service was not fixed up
> and thus CCI was not reattempted. (hr = 80080005)
> 2005-12-27 22:09:14 1060 734 DnldMgr FATAL: Failed to connect to the BITS
> service; unable to start new downloads or interact with existing download
> jobs. (hr = 80080005)
> 2005-12-27 22:09:14 1060 734 DnldMgr FATAL:
> DM:CAgentDownloadManager:ownloadUpdate: pDownloadJob->Init failed with
> 0x80246008.
> 2005-12-27 22:09:14 1060 734 DnldMgr WARNING: Got error (hr = 80246008)
> starting update 0 in call 3. Notifying call.
> 2005-12-27 22:09:14 1060 734 DnldMgr Error 0x80246008 occurred while
> downloading update; notifying dependent calls.
> 2005-12-27 22:09:15 1060 734 DnldMgr WARNING: Extended error for reported
> error 80246008 = 80080005
> 2005-12-27 22:09:15 1060 734 DnldMgr WARNING: Extended error for reported
> error 80246008 = 80080005
> 2005-12-27 22:09:15 1060 734 DtaStor Update service properties: service
> registered with AU is {7971F918-A847-4430-9279-4A52D1EFE18D}
> 2005-12-27 22:09:15 1060 734 Agent *********
> 2005-12-27 22:09:15 1060 734 Agent ** END ** Agent: Downloading updates
> [CallerId = MicrosoftUpdate]
> 2005-12-27 22:09:15 1060 734 Agent *************
> 2005-12-27 22:09:15 1456 6f0 COMAPI >>-- RESUMED -- COMAPI: Download
> [ClientId = MicrosoftUpdate]
> 2005-12-27 22:09:15 1456 6f0 COMAPI - Download call complete (succeeded
=
> 0, succeeded with errors = 0, failed = 1, unaccounted = 0)
> 2005-12-27 22:09:15 1456 6f0 COMAPI - WARNING: Exit code = 0x00000000;
> Call error code = 0x80240022
> 2005-12-27 22:09:15 1456 6f0 COMAPI ---------
> 2005-12-27 22:09:15 1456 6f0 COMAPI -- END -- COMAPI: Download
[ClientId
> = MicrosoftUpdate]
> 2005-12-27 22:09:15 1456 6f0 COMAPI -------------
> 2005-12-27 22:09:20 1060 734 Report REPORT EVENT:
> {343F13AE-2C1D-4C1B-9A82-BCEE870F1103} 2005-12-27 22:09:15-0000 1 161 101
> {C64A65AC-E1A7-4FF9-9074-D6D4694FB673} 100 80246008 MicrosoftUpdate
Failure
> Content Download Error: Download failed.
>
>
> The event log has the following entries:
> Service Control Manager
>
> The Background Intelligent Transfer Service service terminated with
> service-specific error 2147942402.
>
> DCOM
>
> The server {4991D34B-80A1-4291-83B6-3328366B9097} did not register with
DCOM
> within the required timeout.
>
>
 
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Thurston
Guest
Posts: n/a

 
      04-07-2010

It worked. After creating the key, the bits service started no problem. I
have spent 5 hours looking all over the web for this solution. Microsoft
needs to fix their BITS Installation!!!

"someone" wrote:

> Having googled for hours and many dead ends (of deleting files, registering
> components etc..), if anyone has the same problem, the answer that worked
> for me is:
> Start Regedit.exe (from Start/Run)
>
> Locate the registry key
> HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Contro l\BackupRestore\
>
> Created the following key:
> FilesNotToBackup
>
> so you have this path when finished:
> HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Contro l
> \BackupRestore\FilesNotToBackup\
>
> Start the BITS service... no more errors!
>
> "someone" <someone@somewhere> wrote in message
> news:...
> > P3, 384Mb
> > W2KSP4
> > Norton Internet Security 2005 8.0.5.14, Norton Antivirus 11.0.16.2
> >
> >
> > Every time I run windows update or use the automatic version, it fails.
> I'm
> > now badly behind on my critical updates... Any help is much appreciated.
> >
> > The windows update log has the following entries:
> > <Pages and pages of stuff then...>
> > 2005-12-27 22:07:44 1060 734 DnldMgr *************
> > 2005-12-27 22:07:44 1060 734 DnldMgr ** START ** DnldMgr: Downloading
> > updates [CallerId = MicrosoftUpdate]
> > 2005-12-27 22:07:44 1060 734 DnldMgr *********
> > 2005-12-27 22:07:44 1060 734 DnldMgr * Priority = 3, ServiceId =
> > {7971F918-A847-4430-9279-4A52D1EFE18D}
> > 2005-12-27 22:07:44 1060 734 DnldMgr * Updates to download = 1
> > 2005-12-27 22:07:44 1060 734 Agent * Title = 814078: Security Update
> > (Microsoft Jscript version 5.6, Windows 2000, Windows XP)
> > 2005-12-27 22:07:44 1060 734 Agent * UpdateId =
> > {C64A65AC-E1A7-4FF9-9074-D6D4694FB673}.100
> > 2005-12-27 22:07:44 1060 734 Agent * Bundles 1 updates:
> > 2005-12-27 22:07:44 1060 734 Agent *
> > {83CE9BE1-E278-471D-8438-80DC620A7602}.100
> > 2005-12-27 22:07:44 1060 734 DtaStor Update service properties: service
> > registered with AU is {7971F918-A847-4430-9279-4A52D1EFE18D}
> > 2005-12-27 22:07:44 1060 734 DnldMgr *********** DnldMgr: New download
> job
> > [UpdateId = {83CE9BE1-E278-471D-8438-80DC620A7602}.100] ***********
> > 2005-12-27 22:09:14 1060 734 DnldMgr FATAL: BITS service was not fixed up
> > and thus CCI was not reattempted. (hr = 80080005)
> > 2005-12-27 22:09:14 1060 734 DnldMgr FATAL: Failed to connect to the BITS
> > service; unable to start new downloads or interact with existing download
> > jobs. (hr = 80080005)
> > 2005-12-27 22:09:14 1060 734 DnldMgr FATAL:
> > DM:CAgentDownloadManager:ownloadUpdate: pDownloadJob->Init failed with
> > 0x80246008.
> > 2005-12-27 22:09:14 1060 734 DnldMgr WARNING: Got error (hr = 80246008)
> > starting update 0 in call 3. Notifying call.
> > 2005-12-27 22:09:14 1060 734 DnldMgr Error 0x80246008 occurred while
> > downloading update; notifying dependent calls.
> > 2005-12-27 22:09:15 1060 734 DnldMgr WARNING: Extended error for reported
> > error 80246008 = 80080005
> > 2005-12-27 22:09:15 1060 734 DnldMgr WARNING: Extended error for reported
> > error 80246008 = 80080005
> > 2005-12-27 22:09:15 1060 734 DtaStor Update service properties: service
> > registered with AU is {7971F918-A847-4430-9279-4A52D1EFE18D}
> > 2005-12-27 22:09:15 1060 734 Agent *********
> > 2005-12-27 22:09:15 1060 734 Agent ** END ** Agent: Downloading updates
> > [CallerId = MicrosoftUpdate]
> > 2005-12-27 22:09:15 1060 734 Agent *************
> > 2005-12-27 22:09:15 1456 6f0 COMAPI >>-- RESUMED -- COMAPI: Download
> > [ClientId = MicrosoftUpdate]
> > 2005-12-27 22:09:15 1456 6f0 COMAPI - Download call complete (succeeded
> =
> > 0, succeeded with errors = 0, failed = 1, unaccounted = 0)
> > 2005-12-27 22:09:15 1456 6f0 COMAPI - WARNING: Exit code = 0x00000000;
> > Call error code = 0x80240022
> > 2005-12-27 22:09:15 1456 6f0 COMAPI ---------
> > 2005-12-27 22:09:15 1456 6f0 COMAPI -- END -- COMAPI: Download
> [ClientId
> > = MicrosoftUpdate]
> > 2005-12-27 22:09:15 1456 6f0 COMAPI -------------
> > 2005-12-27 22:09:20 1060 734 Report REPORT EVENT:
> > {343F13AE-2C1D-4C1B-9A82-BCEE870F1103} 2005-12-27 22:09:15-0000 1 161 101
> > {C64A65AC-E1A7-4FF9-9074-D6D4694FB673} 100 80246008 MicrosoftUpdate
> Failure
> > Content Download Error: Download failed.
> >
> >
> > The event log has the following entries:
> > Service Control Manager
> >
> > The Background Intelligent Transfer Service service terminated with
> > service-specific error 2147942402.
> >
> > DCOM
> >
> > The server {4991D34B-80A1-4291-83B6-3328366B9097} did not register with
> DCOM
> > within the required timeout.
> >
> >
>
>
>
 
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