Windows Update & Office Update

I run Trend Micro PC-cillan on my laptop. It did a virus / system scan over
the weekend (which it does every week) and it found "known vulnerabilities"
on my system and listed them out. It recommended performing Windows Update &
Office Update, which I tried. I have tried to do 'windows update' and or
'office update' for probably 6 months now...and every time I go to the
website where it checks my computer it gives me the same error message -
Error number: 0x8007043B

"The website has encountered a problem and cannot display the page you are
trying to view. The options provided below might help you solve the problem.
For self-help options: "
Frequently Asked Questions
Find Solutions
Windows Update Newsgroup

Help!?

Jeremy

Jeremy Snead <Jeremy > wrote:

> I run Trend Micro PC-cillan on my laptop. It did a virus / system
> scan over the weekend (which it does every week) and it found "known
> vulnerabilities" on my system and listed them out. It recommended
> performing Windows Update & Office Update, which I tried. I have
> tried to do 'windows update' and or 'office update' for probably 6
> months now...and every time I go to the website where it checks my
> computer it gives me the same error message - Error number: 0x8007043B

What exactly were the listed vulnerabilities?

8007043B means:
"The executable program that this service is configured to run does not
implement the service. netsvcs registry value in
HKLM\Software\Microsoft\WindowsNT\CurrentVersion\S vchost registry key should
contain the service names that can be run in that service host. On XP and
Windows 2003, BITS should be in this value. If "BITS" is missing from that
value, then ERROR_SERVICE_NOT_IN_EXE error is seen when attempting to start
the service"

In other words, someone or something has tampered with the registry settings
that control the BITS service as part of Windows Update.

What version of Windows is this? What Service Pack level?

Can you use Regedit to copy out the value of the "netsvcs" value in registry
key
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\SvcHost

For instance, in my XP SP2, it has the value:

6to4
AppMgmt
AudioSrv
Browser
CryptSvc
DMServer
DHCP
ERSvc
EventSystem
FastUserSwitchingCompatibility
HidServ
Ias
Iprip
Irmon
LanmanServer
LanmanWorkstation
Messenger
Netman
Nla
Ntmssvc
NWCWorkstation
Nwsapagent
Rasauto
Rasman
Remoteaccess
Schedule
Seclogon
SENS
Sharedaccess
SRService
Tapisrv
Themes
TrkWks
W32Time
WZCSVC
Wmi
WmdmPmSp
winmgmt
TermService
wuauserv
BITS
ShellHWDetection
WmdmPmSN
Ip6FwHlp
helpsvc
xmlprov
wscsvc

Try to identify what differences there are in the "netsvcs" value in your
PC.

--
Robin Walker [MVP Networking]

When searching for available updates on the Update site, you see the
0x8007043B error
http://update.microsoft.com/microsof...n=en&IsMu=True

See also Error 1083 mentioned in this article:: -
You may receive an error message that contains the "0x8DDD0018" code or the
"0x80246008" code when you try to download updates from the Microsoft Windows
Update Web site or from the Microsoft Update Web site
http://support.microsoft.com:80/kb/910337/en-us
Additionally, when you click Review your update history and when you view the
%Windows%\Windowsupdate.log file, you may see the following error codes:
0x80200013 & 0x80246008
Error 1083: The executable program that this service is configured to run in
does not implement the service. (0x8007043B)

or
Click Start, select Run and type (pressing enter after each one and wait for
the success
message):

net.exe stop wuauserv
Press Ok

Repeat for the following:
regsvr32 wuapi.dll
regsvr32 wups.dll
regsvr32 wuaueng.dll
regsvr32 wuaueng1.dll
regsvr32 wuweb.dll
regsvr32 jscript.dll
regsvr32 wucltui.dll
regsvr32 msxml3.dll
regsvr32 softpub.dll
regsvr32 atl.dll

net.exe start wuauserv

What causes Error 0x8007043b
http://www.updatexp.com/0x8007043b.html


"Jeremy Snead" wrote:

> I run Trend Micro PC-cillan on my laptop. It did a virus / system scan over
> the weekend (which it does every week) and it found "known vulnerabilities"
> on my system and listed them out. It recommended performing Windows Update &
> Office Update, which I tried. I have tried to do 'windows update' and or
> 'office update' for probably 6 months now...and every time I go to the
> website where it checks my computer it gives me the same error message -
> Error number: 0x8007043B
>
> "The website has encountered a problem and cannot display the page you are
> trying to view. The options provided below might help you solve the problem.
> For self-help options: "
> Frequently Asked Questions
> Find Solutions
> Windows Update Newsgroup
>
> Help!?
>
> Jeremy