Windows update appears to cause general error

Occasionally, about one in every four reboots on our tablet pc running Tablet
XP SP2, we get an error box that pops up and says: "generic host process for
win32 services has encountered a problem and needs to close". It then gives
the option to either send or don’t send the issue to Microsoft. Clicking on
don’t send makes the box go away, windows continues to restart normally and
there are no problems after that. It appears that the issue is actually
occurring on the shutdown and not on the boot up because when the error
dialog pops up on the reboot, the time that it gives for the error is from 1
or 2 minutes ago, right when the unit was shutting down. The only thing that
seems to make the issue go away is running MSCONFIG, clicking on the services
tab and disabling the “automatic updates� service. As long as the reboot is
done with the automatic updates service unchecked in msconfig, the problem
does not occur. Also, the problem does not occur until we install the
following updates:

KB886185

KB885836

KB890175

KB886903

KB887998

KB888302

KB887472

KB891781

KB888113

KB873333

KB887742

KB893086

KB893066

KB890923

KB890859

Microsoft Windows Installer 3.1

KB885835

KB890830

KB885250

I don’t know which update is the culprit because they are all installed
together. I do know that after they are all installed, the error box starts
showing up on restarts.

Either way, we are quite puzzled. The updates above seem to cause Microsoft
Automatic Update to play badly with something else on the system. Any ideas?

Thanks,
Anne

Had similar problem with Acer laptop, wireless lan card in cardbus slot would
either intermittently fail or completely fail to start. Removing KB887742
solved my problem.

"loucksa" wrote:

> Occasionally, about one in every four reboots on our tablet pc running Tablet
> XP SP2, we get an error box that pops up and says: "generic host process for
> win32 services has encountered a problem and needs to close". It then gives
> the option to either send or don’t send the issue to Microsoft. Clicking on
> don’t send makes the box go away, windows continues to restart normally and
> there are no problems after that. It appears that the issue is actually
> occurring on the shutdown and not on the boot up because when the error
> dialog pops up on the reboot, the time that it gives for the error is from 1
> or 2 minutes ago, right when the unit was shutting down. The only thing that
> seems to make the issue go away is running MSCONFIG, clicking on the services
> tab and disabling the “automatic updates� service. As long as the reboot is
> done with the automatic updates service unchecked in msconfig, the problem
> does not occur. Also, the problem does not occur until we install the
> following updates:
>
> KB886185
>
> KB885836
>
> KB890175
>
> KB886903
>
> KB887998
>
> KB888302
>
> KB887472
>
> KB891781
>
> KB888113
>
> KB873333
>
> KB887742
>
> KB893086
>
> KB893066
>
> KB890923
>
> KB890859
>
> Microsoft Windows Installer 3.1
>
> KB885835
>
> KB890830
>
> KB885250
>
> I don’t know which update is the culprit because they are all installed
> together. I do know that after they are all installed, the error box starts
> showing up on restarts.
>
> Either way, we are quite puzzled. The updates above seem to cause Microsoft
> Automatic Update to play badly with something else on the system. Any ideas?
>
> Thanks,
> Anne