Windows Update (Automatic)

I have tried with no success to fix the "auto matic" updater in Contol Panel
It is "recommended" you set it to come on at a certain time
I cannot set anything it is "shaded" in both places (to turn off has a "dot"
in the center) but I cannot change it there.....what can I do to unshade that
and turn the updater back on.
I asked my PC repair guy about it he said at first it was a "virus" that
changed those settings????? THen recanted and said it's a "windows issue"
Does anyone know how I can fix this ??
I am running Windows XP HOME

Judging from similar posts here in the past month or so, the behavior may be
due to a Vundo-ZLOB-SDBot infection, all of which is protected by a rootkit.

Unexplained computer behavior may be caused by deceptive software
http://support.microsoft.com/kb/827315

Run a thorough check for hijackware, including posting your hijackthis log
to an appropriate forum.

Checking for/Help with Hijackware
http://aumha.org/a/parasite.htm
http://aumha.org/a/quickfix.htm
http://aumha.net/viewtopic.php?t=5878
http://wiki.castlecops.com/Malware_R...:_Introduction
http://mvps.org/winhelp2002/unwanted.htm
http://inetexplorer.mvps.org/data/prevention.htm
http://inetexplorer.mvps.org/tshoot.html
http://www.mvps.org/sramesh2k/Malware_Defence.htm
http://defendingyourmachine2.blogspot.com/
http://www.elephantboycomputers.com/...moving_Malware

When all else fails, HijackThis v2.0.2
(http://aumha.org/downloads/hijackthis.exe) is the preferred tool to use.
It will help you to both identify and remove any hijackware/spyware with
assistance from an expert. **Post your log to
http://aumha.net/viewforum.php?f=30,
http://forums.spybot.info/forumdisplay.php?f=22,
http://castlecops.com/forum67.html, or other appropriate forums for review
by an expert in such matters, not here.**

If the procedures look too complex - and there is no shame in admitting this
isn't your cup of tea - take the machine to a local, reputable and
independent (i.e., not BigBoxStoreUSA) computer repair shop.

==========================================

Start a free Windows Update support incident request:
https://support.microsoft.com/oas/de...spx?gprid=6527

Support for Windows Update:
http://support.microsoft.com/gp/wusupport

For home users, no-charge support is available by calling 1-866-PCSAFETY in
the United States and in Canada or by contacting your local Microsoft
subsidiary. There is no-charge for support calls that are associated with
security updates.
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.net/


Fergie 1947 wrote:
> I have tried with no success to fix the "auto matic" updater in Contol
> Panel
> It is "recommended" you set it to come on at a certain time
> I cannot set anything it is "shaded" in both places (to turn off has a
> "dot"
> in the center) but I cannot change it there.....what can I do to unshade
> that and turn the updater back on.
> I asked my PC repair guy about it he said at first it was a "virus" that
> changed those settings????? THen recanted and said it's a "windows issue"
> Does anyone know how I can fix this ??
> I am running Windows XP HOME

Okay, if you're 100% sure it's not a virus and you've checked PA Bear's response then -

1. Check the Service Manager for "Automatic Update" service
Click Start, select Run and type: Services.msc
Press Enter
Locate the - "Automatic Update"
Make sure the service is not disabled and started.

2. If the service is disabled and cannot be started:

Go to START, Select RUN
Type: regsvr32 wuaueng.dll
Press Ok

3. If all else fails:-

Windows Update Greyed Out - Restore (Line 179)
http://www.kellys-korner-xp.com/xp_tweaks.htm

Automatic Updates options are grayed out?:
http://windowsxp.mvps.org/aupolicy.htm


--

TaurArian [MVP] 2005-2008 - Update Services
http://taurarian.mvps.org
======================================
How to ask a question: http://support.microsoft.com/kb/555375
Computer Maintenance: Acronis / Diskeeper / Paragon / Raxco


"Fergie 1947" <> wrote in message
news:6ECB002A-2807-42BA-81C2-...
|I have tried with no success to fix the "auto matic" updater in Contol Panel
| It is "recommended" you set it to come on at a certain time
| I cannot set anything it is "shaded" in both places (to turn off has a "dot"
| in the center) but I cannot change it there.....what can I do to unshade that
| and turn the updater back on.
| I asked my PC repair guy about it he said at first it was a "virus" that
| changed those settings????? THen recanted and said it's a "windows issue"
| Does anyone know how I can fix this ??
| I am running Windows XP HOME