Windows Update blank

Hi,

On Windows 2000 Server, IE6/SP1.

IE runs okay EXCEPT trying to open Windows Update results in a blank page.
The status line says, "Done with errors on page."

I've tried reinstalling SCRIPTEN 5.6, running IPCONFIG /DNSFLUSH, and
deleting the temporary files.

Any help will be much appreciated.

GaryK

Try registering the JSCRIPT.DLL
Click Start, Choose Run.
In the Run box, type regsvr32 jscript.dll
Click OK.


"Gary Karasik" <> wrote in message
news:...
> Hi,
>
> On Windows 2000 Server, IE6/SP1.
>
> IE runs okay EXCEPT trying to open Windows Update results in a blank page. The
> status line says, "Done with errors on page."
>
> I've tried reinstalling SCRIPTEN 5.6, running IPCONFIG /DNSFLUSH, and deleting the
> temporary files.
>
> Any help will be much appreciated.
>
> GaryK
>

No joy, but thanks.

GaryK

"Taurarian" <> wrote in message
news:...
> Try registering the JSCRIPT.DLL
> Click Start, Choose Run.
> In the Run box, type regsvr32 jscript.dll
> Click OK.
>
>
> "Gary Karasik" <> wrote in message
> news:...
>> Hi,
>>
>> On Windows 2000 Server, IE6/SP1.
>>
>> IE runs okay EXCEPT trying to open Windows Update results in a blank
>> page. The status line says, "Done with errors on page."
>>
>> I've tried reinstalling SCRIPTEN 5.6, running IPCONFIG /DNSFLUSH, and
>> deleting the temporary files.
>>
>> Any help will be much appreciated.
>>
>> GaryK
>>
>

You may also need to re-register the mshtml.dll

Security or Internet acceleration software, such as AtGuard by WRQ or Trend Micro's
PC-cillin by Trend Micro, may prevent the page from displaying correctly

http://support.microsoft.com/?scid=kb;en-us;231917
Done, but with errors on page


Gary Karasik wrote:
> No joy, but thanks.
>
> GaryK
>
> "Taurarian" <> wrote in message
> news:...
>> Try registering the JSCRIPT.DLL
>> Click Start, Choose Run.
>> In the Run box, type regsvr32 jscript.dll
>> Click OK.
>>
>>
>> "Gary Karasik" <> wrote in message
>> news:...
>>> Hi,
>>>
>>> On Windows 2000 Server, IE6/SP1.
>>>
>>> IE runs okay EXCEPT trying to open Windows Update results in a blank
>>> page. The status line says, "Done with errors on page."
>>>
>>> I've tried reinstalling SCRIPTEN 5.6, running IPCONFIG /DNSFLUSH,
>>> and deleting the temporary files.
>>>
>>> Any help will be much appreciated.
>>>
>>> GaryK

> You may also need to re-register the mshtml.dll

Tried that. No joy there either.

WINUP-Third-Party Products That Conflict with Windows Update
http://support.microsoft.com/default...b;en-us;241234

http://www3.telus.net/dandemar/updtcl.htm
Windows Update Checklist


"Gary Karasik" <> wrote in message
news:...
>> You may also need to re-register the mshtml.dll
>
> Tried that. No joy there either.
>
>
>

Thanks, but nothing that solves it there either.

Here's an odd thing:

If I try to go to Windows Update using the Tools menu, I get a blank page
(Done, but with errors on page); ditto if I use the Windows Update Start
Menu icon. Both try to take me to the URL
HTTP://WINDOWSUPDATE.MICROSOFT.COM. But if I manually enter the URL
(HTTP://V4.WINDOWSUPDATE.MICROSOFT.COM/EN/DEFAULT.ASP, the Windows Update
page opens and operates without trouble.

GaryK

"Taurarian" <> wrote in message
news:%23t%...
> WINUP-Third-Party Products That Conflict with Windows Update
> http://support.microsoft.com/default...b;en-us;241234
>
> http://www3.telus.net/dandemar/updtcl.htm
> Windows Update Checklist
>
>
> "Gary Karasik" <> wrote in message
> news:...
>>> You may also need to re-register the mshtml.dll
>>
>> Tried that. No joy there either.
>>
>>
>>
>

Brilliant! Thanks, that fixed it.

Did you ever figure out why this was all-of-a-sudden necessary? I've got
another server that is otherwise identically configured, but on it I don't
have to change any Trusted-Site-Security to go to Windows Update.

GaryK

"Gary" <> wrote in message
news:...
>I had the same problem and here is what I did to fix it. Go to tools
> Internet options Security tab and select Trusted sites and select sites
> and
> add http://*.microsoft.com to the list and make sure you uncheck Require
> server verification (https for all sites in this zone and click ok. Next
> select Custom level under trusted sites and select enable Initialize and
> script ActiveX controls not marked as safe and click ok and ok again and
> see
> if that doesn't fix the problem.

> I have not found out why this is happening to some people. This does fix
> it.
> It won't hurt your security because these settings are in the trusted
> zone.
> I would like to know what is causing this to happen to. Did you ever run a
> registry cleaner at all on your system.

Yes, Registry Mechanic. Hmm--now I'm wondering if running AdAware or Spybot
changed some registry setting.

GaryK

Yes, you make a good point.

Thanks for your help on this. I wouldn't have gotten it on my own.

GaryK

"Gary" <> wrote in message
news:%23$Zh$...
>
> On 16-Mar-2005, "Gary Karasik" <> wrote:
>
>> Yes, Registry Mechanic. Hmm--now I'm wondering if running AdAware or
>> Spybot
>> changed some registry setting.
>>
>> GaryK
>
> I ran a registry cleaner a couple of time and maybe it removed something
> it
> shouldn't have for Windows Update. I look at ever entry before I remove
> anything. Maybe I missed something. I do not use a registry cleaner any
> more
> in WinXP. I am thinking this is the cause because not to many people have
> this problem.