windows update breakdown post-system restore/80070002

Greetings -

Running Windows Home Premium 32-Bit

I ran a system restore a couple of weeks ago to take care of an otherwise
disastrous state of affairs. I effectively restored to a back-up version of
my system from four months ago. All problems were immediately solved, and
after some housekeeping (reinstalling applications that were removed, etc.),
things looked normal.

Now, however, Windows Update can't check for update, error 80070002. I've
done everything that the solutions on the internet have said to do, the most
common solution of which seems to be to delete the files/folders within the
SoftwareDistribution and Download folders in C:\Windows. This does nothing.

Is there any fix to this issue? I'm happy to provide additional information
should it be needed.

Hello TCM,

See if MowGreen solution in this thread can help

http://www.microsoft.com/communities...4-0d3c6642bb39

Let us know how it works ºut.
- -- ---


"TCM" wrote:

> Greetings -
>
> Running Windows Home Premium 32-Bit
>
> I ran a system restore a couple of weeks ago to take care of an otherwise
> disastrous state of affairs. I effectively restored to a back-up version of
> my system from four months ago. All problems were immediately solved, and
> after some housekeeping (reinstalling applications that were removed, etc.),
> things looked normal.
>
> Now, however, Windows Update can't check for update, error 80070002. I've
> done everything that the solutions on the internet have said to do, the most
> common solution of which seems to be to delete the files/folders within the
> SoftwareDistribution and Download folders in C:\Windows. This does nothing.
>
> Is there any fix to this issue? I'm happy to provide additional information
> should it be needed.

You receive a "0x80070002" or "0x80070003" error code after you download an
update from Windows Update, from Microsoft Update, or from Windows Server
Update Services:
http://support.microsoft.com/?kbid=910336

--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE, OE, Security, Shell/User)
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.org/

TCM wrote:
> Greetings -
>
> Running Windows Home Premium 32-Bit
>
> I ran a system restore a couple of weeks ago to take care of an otherwise
> disastrous state of affairs. I effectively restored to a back-up version
> of
> my system from four months ago. All problems were immediately solved, and
> after some housekeeping (reinstalling applications that were removed,
> etc.),
> things looked normal.
>
> Now, however, Windows Update can't check for update, error 80070002. I've
> done everything that the solutions on the internet have said to do, the
> most
> common solution of which seems to be to delete the files/folders within
> the
> SoftwareDistribution and Download folders in C:\Windows. This does
> nothing.
>
> Is there any fix to this issue? I'm happy to provide additional
> information
> should it be needed.

Unfortunately neither of the two suggestions have rectified the problem.
After disabling user accounts control to gain access needed for some of the
fixes suggested, Windows Update is still unable to check for updates.

Additionally, my attempt to download/install the update manually (KB941649)
was met with a a successful search and download of the package, but only to
be completed with a "The following updates were NOT installed" message. What
could be going on?

"PA Bear" wrote:

> You receive a "0x80070002" or "0x80070003" error code after you download an
> update from Windows Update, from Microsoft Update, or from Windows Server
> Update Services:
> http://support.microsoft.com/?kbid=910336
>
> --
> ~Robear Dyer (PA Bear)
> MS MVP-Windows (IE, OE, Security, Shell/User)
> AumHa VSOP & Admin http://aumha.net
> DTS-L http://dts-l.org/
>
> TCM wrote:
> > Greetings -
> >
> > Running Windows Home Premium 32-Bit
> >
> > I ran a system restore a couple of weeks ago to take care of an otherwise
> > disastrous state of affairs. I effectively restored to a back-up version
> > of
> > my system from four months ago. All problems were immediately solved, and
> > after some housekeeping (reinstalling applications that were removed,
> > etc.),
> > things looked normal.
> >
> > Now, however, Windows Update can't check for update, error 80070002. I've
> > done everything that the solutions on the internet have said to do, the
> > most
> > common solution of which seems to be to delete the files/folders within
> > the
> > SoftwareDistribution and Download folders in C:\Windows. This does
> > nothing.
> >
> > Is there any fix to this issue? I'm happy to provide additional
> > information
> > should it be needed.
>
>

Unfortunately neither of the two suggestions have rectified the problem.
After disabling user accounts control to gain access needed for some of the
fixes suggested, Windows Update is still unable to check for updates.

Additionally, my attempt to download/install the update manually (KB941649)
was met with a a successful search and download of the package, but only to
be completed with a "The following updates were NOT installed" message. What
could be going on?

TCM

"PA Bear" wrote:

> You receive a "0x80070002" or "0x80070003" error code after you download an
> update from Windows Update, from Microsoft Update, or from Windows Server
> Update Services:
> http://support.microsoft.com/?kbid=910336
>
> --
> ~Robear Dyer (PA Bear)
> MS MVP-Windows (IE, OE, Security, Shell/User)
> AumHa VSOP & Admin http://aumha.net
> DTS-L http://dts-l.org/
>
> TCM wrote:
> > Greetings -
> >
> > Running Windows Home Premium 32-Bit
> >
> > I ran a system restore a couple of weeks ago to take care of an otherwise
> > disastrous state of affairs. I effectively restored to a back-up version
> > of
> > my system from four months ago. All problems were immediately solved, and
> > after some housekeeping (reinstalling applications that were removed,
> > etc.),
> > things looked normal.
> >
> > Now, however, Windows Update can't check for update, error 80070002. I've
> > done everything that the solutions on the internet have said to do, the
> > most
> > common solution of which seems to be to delete the files/folders within
> > the
> > SoftwareDistribution and Download folders in C:\Windows. This does
> > nothing.
> >
> > Is there any fix to this issue? I'm happy to provide additional
> > information
> > should it be needed.
>
>

Start a free Windows Update support incident request:
https://support.microsoft.com/oas/de...spx?gprid=6527

Support for Windows Update:
http://support.microsoft.com/gp/wusupport

Customers in the U.S. and Canada can receive technical support from
Microsoft Product Support Services at 1-866-PCSAFETY. There is no-charge for
support calls that are associated with security updates. When you call,
clearly state that your problem is related to a Security Update and cite the
update's KB number (e.g., KB931678).

In other countries, see
http://support.microsoft.com/default...r=securityhome > "No-Charge
Support...for virus and other security-related" issues in right-hand menu
for localized contact information.

For more information about how to contact Microsoft for support issues,
visit the International Support Web site:
https://support.microsoft.com/common/international.aspx
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE, OE, Security, Shell/User)
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.org/

TCM wrote:
> Unfortunately neither of the two suggestions have rectified the problem.
> After disabling user accounts control to gain access needed for some of
> the
> fixes suggested, Windows Update is still unable to check for updates.
>
> Additionally, my attempt to download/install the update manually
> (KB941649)
> was met with a a successful search and download of the package, but only
> to
> be completed with a "The following updates were NOT installed" message.
> What could be going on?
>
> "PA Bear" wrote:
>
>> You receive a "0x80070002" or "0x80070003" error code after you download
>> an
>> update from Windows Update, from Microsoft Update, or from Windows Server
>> Update Services:
>> http://support.microsoft.com/?kbid=910336
>>
>> --
>> ~Robear Dyer (PA Bear)
>> MS MVP-Windows (IE, OE, Security, Shell/User)
>> AumHa VSOP & Admin http://aumha.net
>> DTS-L http://dts-l.org/
>>
>> TCM wrote:
>>> Greetings -
>>>
>>> Running Windows Home Premium 32-Bit
>>>
>>> I ran a system restore a couple of weeks ago to take care of an
>>> otherwise
>>> disastrous state of affairs. I effectively restored to a back-up
>>> version
>>> of
>>> my system from four months ago. All problems were immediately solved,
>>> and
>>> after some housekeeping (reinstalling applications that were removed,
>>> etc.),
>>> things looked normal.
>>>
>>> Now, however, Windows Update can't check for update, error 80070002.
>>> I've
>>> done everything that the solutions on the internet have said to do, the
>>> most
>>> common solution of which seems to be to delete the files/folders within
>>> the
>>> SoftwareDistribution and Download folders in C:\Windows. This does
>>> nothing.
>>>
>>> Is there any fix to this issue? I'm happy to provide additional
>>> information
>>> should it be needed.

Hello,
Can you send me the cbs.log file?
c:\windows\logs\cbs\cbs.log
Zip it up first, it can get rather large
Also send me the windowsupdate.log from the \windows\windowsupdate.log
Remove the "online" portion from my email address
Thanks,
Darrell Gorter[MSFT]

This posting is provided "AS IS" with no warranties, and confers no rights
--------------------
Thread-Topic: windows update breakdown post-system restore/80070002
thread-index: AcgsAn6lalK0ozF2R/iwpjlc0OTuEA==
X-WBNR-Posting-Host: 67.101.254.72
From: =?Utf-8?B?VENN?= <>
References: <3C2778B8-167D-4FC4-AE5F->
<uL4P0M#>
Subject: Re: windows update breakdown post-system restore/80070002
Date: Tue, 20 Nov 2007 21:51:00 -0800
Lines: 48
Message-ID: <2D828CC2-D583-41CD-877B->
MIME-Version: 1.0
Content-Type: text/plain;
charset="Utf-8"
Content-Transfer-Encoding: 7bit
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Content-Class: urn:content-classes:message
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NNTP-Posting-Host: tk2msftibfm01.phx.gbl 10.40.244.149
X-Tomcat-NG: microsoft.public.windowsupdate

Unfortunately neither of the two suggestions have rectified the problem.
After disabling user accounts control to gain access needed for some of the
fixes suggested, Windows Update is still unable to check for updates.

Additionally, my attempt to download/install the update manually (KB941649)
was met with a a successful search and download of the package, but only to
be completed with a "The following updates were NOT installed" message.
What
could be going on?

"PA Bear" wrote:

> You receive a "0x80070002" or "0x80070003" error code after you download
an
> update from Windows Update, from Microsoft Update, or from Windows Server
> Update Services:
> http://support.microsoft.com/?kbid=910336
>
> --
> ~Robear Dyer (PA Bear)
> MS MVP-Windows (IE, OE, Security, Shell/User)
> AumHa VSOP & Admin http://aumha.net
> DTS-L http://dts-l.org/
>
> TCM wrote:
> > Greetings -
> >
> > Running Windows Home Premium 32-Bit
> >
> > I ran a system restore a couple of weeks ago to take care of an
otherwise
> > disastrous state of affairs. I effectively restored to a back-up
version
> > of
> > my system from four months ago. All problems were immediately solved,
and
> > after some housekeeping (reinstalling applications that were removed,
> > etc.),
> > things looked normal.
> >
> > Now, however, Windows Update can't check for update, error 80070002.
I've
> > done everything that the solutions on the internet have said to do, the
> > most
> > common solution of which seems to be to delete the files/folders within
> > the
> > SoftwareDistribution and Download folders in C:\Windows. This does
> > nothing.
> >
> > Is there any fix to this issue? I'm happy to provide additional
> > information
> > should it be needed.
>
>

Be still my beating heart! An actual Softie, replying to a post in this
newsgroup?! Stick around, Darrell.
--
~PA Bear, MS MVP

"Darrell Gorter[MSFT]" wrote:
> Hello,
> Can you send me the cbs.log file?
> c:\windows\logs\cbs\cbs.log
> Zip it up first, it can get rather large
> Also send me the windowsupdate.log from the \windows\windowsupdate.log
> Remove the "online" portion from my email address
> Thanks,
> Darrell Gorter[MSFT]
>
> This posting is provided "AS IS" with no warranties, and confers no rights
> --------------------
> Thread-Topic: windows update breakdown post-system restore/80070002
> thread-index: AcgsAn6lalK0ozF2R/iwpjlc0OTuEA==
> X-WBNR-Posting-Host: 67.101.254.72
> From: =?Utf-8?B?VENN?= <>
> References: <3C2778B8-167D-4FC4-AE5F->
> <uL4P0M#>
> Subject: Re: windows update breakdown post-system restore/80070002
> Date: Tue, 20 Nov 2007 21:51:00 -0800
> Lines: 48
> Message-ID: <2D828CC2-D583-41CD-877B->
> MIME-Version: 1.0
> Content-Type: text/plain;
> charset="Utf-8"
> Content-Transfer-Encoding: 7bit
> X-Newsreader: Microsoft CDO for Windows 2000
> Content-Class: urn:content-classes:message
> Importance: normal
> Priority: normal
> X-MimeOLE: Produced By Microsoft MimeOLE V6.00.3790.2992
> Newsgroups: microsoft.public.windowsupdate
> Path: TK2MSFTNGHUB02.phx.gbl
> Xref: TK2MSFTNGHUB02.phx.gbl microsoft.public.windowsupdate:32926
> NNTP-Posting-Host: tk2msftibfm01.phx.gbl 10.40.244.149
> X-Tomcat-NG: microsoft.public.windowsupdate
>
> Unfortunately neither of the two suggestions have rectified the problem.
> After disabling user accounts control to gain access needed for some of
> the
> fixes suggested, Windows Update is still unable to check for updates.
>
> Additionally, my attempt to download/install the update manually
> (KB941649)
> was met with a a successful search and download of the package, but only
> to
> be completed with a "The following updates were NOT installed" message.
> What
> could be going on?
>
> "PA Bear" wrote:
>
>> You receive a "0x80070002" or "0x80070003" error code after you download
>> an
>> update from Windows Update, from Microsoft Update, or from Windows Server
>> Update Services:
>> http://support.microsoft.com/?kbid=910336
>>
>> --
>> ~Robear Dyer (PA Bear)
>> MS MVP-Windows (IE, OE, Security, Shell/User)
>> AumHa VSOP & Admin http://aumha.net
>> DTS-L http://dts-l.org/
>>
>> TCM wrote:
>>> Greetings -
>>>
>>> Running Windows Home Premium 32-Bit
>>>
>>> I ran a system restore a couple of weeks ago to take care of an
>>> otherwise
>>> disastrous state of affairs. I effectively restored to a back-up
>>> version
>>> of
>>> my system from four months ago. All problems were immediately solved,
>>> and
>>> after some housekeeping (reinstalling applications that were removed,
>>> etc.),
>>> things looked normal.
>>>
>>> Now, however, Windows Update can't check for update, error 80070002.
>>> I've
>>> done everything that the solutions on the internet have said to do, the
>>> most
>>> common solution of which seems to be to delete the files/folders within
>>> the
>>> SoftwareDistribution and Download folders in C:\Windows. This does
>>> nothing.
>>>
>>> Is there any fix to this issue? I'm happy to provide additional
>>> information
>>> should it be needed.

Spent 3 hours with India Microsoft support with this 8007002 error. No help
at all they took control of my pc with no luck. They are supposed to call
with an elevated support tech tomorrow. It all started when I had to replace
my motherboard and re-installed the OS. Took the first like 20 updates then
the next day there was 7 new ones. Same error regardless if you manually take
the updates or otherwise. I disabled everything that was running deleted the
Distribution files and the Download folder with no success. Looks to be a
major mistery maybe if Bill himself looked at it he could fix it/ LMAO!!!!
Think it has something to do with some hidden Vista script wrote that locks
the allowed updates down.

"TCM" wrote:

> Greetings -
>
> Running Windows Home Premium 32-Bit
>
> I ran a system restore a couple of weeks ago to take care of an otherwise
> disastrous state of affairs. I effectively restored to a back-up version of
> my system from four months ago. All problems were immediately solved, and
> after some housekeeping (reinstalling applications that were removed, etc.),
> things looked normal.
>
> Now, however, Windows Update can't check for update, error 80070002. I've
> done everything that the solutions on the internet have said to do, the most
> common solution of which seems to be to delete the files/folders within the
> SoftwareDistribution and Download folders in C:\Windows. This does nothing.
>
> Is there any fix to this issue? I'm happy to provide additional information
> should it be needed.