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windows update creates duplicate directories

 
 
SZ
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      10-02-2007
I have an xp laptop that generates "nonsense" directories with names like
864bc3f3cab71c5b11e092179561e8. Eatch directory contains a set of windows
update dlls and exes, along with about 20 subfolders for different languages.
the junk folders can't be deleted because a file in use error is thrown when
the copy of msxml43r.dll in the folder is to be deleted. I remember someone
mentioning a patch or fix for this problem, but I haven't been able to find
it.
 
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MowGreen [MVP]
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      10-03-2007
Those folders are usually generated when an MSMXL update is attempting
to install. Since they keep appearing then the update is NOT installed.
Either post the last 50 or so lines of the WindowsUpdate.log, located in
the WINDOWS directory [folder] or contact PSS as this is a Security
update with no charge support :

>
> • Customers in the U.S. and Canada can receive technical support from Microsoft Product
> Support Services at 1-866-PCSAFETY. There is no charge for support calls that are
> associated with security updates.
> • International customers can receive support from their local Microsoft subsidiaries.
> There is no charge for support that is associated with security updates. For more
> information about how to contact Microsoft for support issues, visit the International
> Support Web site.
> http://go.microsoft.com/fwlink/?LinkId=21155



MowGreen [MVP 2003-2007]
===============
*-343-* FDNY
Never Forgotten
===============



SZ wrote:

> I have an xp laptop that generates "nonsense" directories with names like
> 864bc3f3cab71c5b11e092179561e8. Eatch directory contains a set of windows
> update dlls and exes, along with about 20 subfolders for different languages.
> the junk folders can't be deleted because a file in use error is thrown when
> the copy of msxml43r.dll in the folder is to be deleted. I remember someone
> mentioning a patch or fix for this problem, but I haven't been able to find
> it.

 
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