Windows Update disappears

Windows Update offered to update my computer to SP3. I accepted, and a box
came up saying it was getting ready to download. Then the box disappeared,
and there was no evidence of Windows update, and I still was at SP2. Does
anyone know what would cause this behaviour? Thanks.

Any errors in windowsupdate.log?

How to troubleshoot Windows Update, Microsoft Update, and Windows Server
Update Services installation issues:
http://support.microsoft.com/kb/906602

1. See the "Need more help? Tell us what problem you are having" section of
http://support.microsoft.com/?scid=ph;en-us;6527

2. You cannot install some updates or programs
http://support.microsoft.com/kb/822798

3a. Check Windowsupdate.log (%windir%\Windowsupdate.log) for errors
associated with the download/install.

How to read the Windowsupdate.log file
http://support.microsoft.com/kb/902093

3b. Compare errors to those listed here:
http://www.bleepingcomputer.com/blog...showentry=1122
and/or go to http://windowsupdate.microsoft.com > click on Help and Support
link in left pane > Solve problems on your own.
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.net/

debraleecarlin wrote:
> Windows Update offered to update my computer to SP3. I accepted, and a box
> came up saying it was getting ready to download. Then the box disappeared,
> and there was no evidence of Windows update, and I still was at SP2. Does
> anyone know what would cause this behaviour? Thanks.

It'll probably come back at a later time. It may be that the server is only
allocating a certain amount each day and you're in line waiting for your turn.
See: http://support.microsoft.com/?kbid=910340
"During periods of heavy download traffic, the Automatic Updates service can
reschedule download requests on a day-to-day basis. This rescheduling can
occur over several days."

Be patient.

"debraleecarlin" wrote:

> Windows Update offered to update my computer to SP3. I accepted, and a box
> came up saying it was getting ready to download. Then the box disappeared,
> and there was no evidence of Windows update, and I still was at SP2. Does
> anyone know what would cause this behaviour? Thanks.