Windows update does not allow any updates to be found

I am rebuilding a Dell computer. I installed the system and then XP Service
Pack 2. When I go to Windows updates and select Custom, I receive

The website has encountered a problem and cannot display the page you are
trying to view.

I set the security level in IE6 down to medium-low, but no better results.
What is bloocking the link? Thank you.
--
Arthur Priver

Arthur,

That's a generic error message. Open the WindowsUpdate.log located in
%windir% and scroll down towards the bottom, although if the system has
just been rebuilt it shouldn't be that long, for the most recent error
message. The error code will be in this format 0x00000000.
Post back with the specific error code generated when you click the
Custom button please. It will be time stamped as to when this was done.

Which firewall/ antivirus/ security suite is being used ?

MowGreen [MVP 2003-2007]
===============
*-343-* FDNY
Never Forgotten
===============



Arthur Priver wrote:

> I am rebuilding a Dell computer. I installed the system and then XP Service
> Pack 2. When I go to Windows updates and select Custom, I receive
>
> The website has encountered a problem and cannot display the page you are
> trying to view.
>
> I set the security level in IE6 down to medium-low, but no better results.
> What is bloocking the link? Thank you.

Good suggestion. First, I have put new memory in the computer, since the
original may be defective. I am rebuilding the system now. If the error
recurs, I will send in the error code from the log.
--
Arthur Priver


"Arthur Priver" wrote:

> I am rebuilding a Dell computer. I installed the system and then XP Service
> Pack 2. When I go to Windows updates and select Custom, I receive
>
> The website has encountered a problem and cannot display the page you are
> trying to view.
>
> I set the security level in IE6 down to medium-low, but no better results.
> What is bloocking the link? Thank you.
> --
> Arthur Priver

I am reinstalling the OS after putting in new memory chips. The computer
uses Windows firewall and AVG Free anti-virus.
--
Arthur Priver


"MowGreen [MVP]" wrote:

> Arthur,
>
> That's a generic error message. Open the WindowsUpdate.log located in
> %windir% and scroll down towards the bottom, although if the system has
> just been rebuilt it shouldn't be that long, for the most recent error
> message. The error code will be in this format 0x00000000.
> Post back with the specific error code generated when you click the
> Custom button please. It will be time stamped as to when this was done.
>
> Which firewall/ antivirus/ security suite is being used ?
>
> MowGreen [MVP 2003-2007]
> ===============
> *-343-* FDNY
> Never Forgotten
> ===============
>
>
>
> Arthur Priver wrote:
>
> > I am rebuilding a Dell computer. I installed the system and then XP Service
> > Pack 2. When I go to Windows updates and select Custom, I receive
> >
> > The website has encountered a problem and cannot display the page you are
> > trying to view.
> >
> > I set the security level in IE6 down to medium-low, but no better results.
> > What is bloocking the link? Thank you.
>