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Windows update doesn't do anything (0% download)

 
 
Jitse
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Posts: n/a

 
      02-20-2008
Hi ho

I've got Windows Vista (no service pack), and I'm having some problems with
my automatic update. It often stops at 0%, or sometimes even just at a random
percentage, while downloading. I once kept him going for hours, but he still
was at the same percentage.

Now I actually succeeded downloading most automatic updates, by restarting.
Sporadicly it goes to 100% in no time after restarting, and finishes the
download.

But now I've got a problem. It doesn't start automatically anymore, but says
he has 13 new updates (and one optional). This includes SP3 for MS Office
2003, SP1 for MS Office 2007, and many important security updates. The
optional one is nVidia Video Geforce 8600M GT. He gives me a list of all
updates instead of starting right away. Anyway, this doesn't really matter,
because when I tell him to install the updates, he starts downloading them,
but doesn't ever go further than 0%.

I can give you some update log if you want. I don't post it now because I
don't know if there's anything private in that update log (like
authentication code or so).
 
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PA Bear [MS MVP]
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Posts: n/a

 
      02-21-2008
Start a free Windows Update support incident request:
https://support.microsoft.com/oas/de...spx?gprid=6527

Support for Windows Update:
http://support.microsoft.com/gp/wusupport

For home users, no-charge support is available by calling 1-866-PCSAFETY in
the United States and in Canada or by contacting your local Microsoft
subsidiary. There is no-charge for support calls that are associated with
security updates. When you call, clearly state that your problem is related
to a Security Update and cite the update's KB number (e.g., KB123456).

For more information about how to contact your local Microsoft subsidiary
for security update support issues, visit the International Support Web
site: http://support.microsoft.com/common/international.aspx

For enterprise customers, support for security updates is available through
your usual support contacts.
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE, OE, Security, Shell/User)
AumHa VSOP & Admin; DTS-L.net

Jitse wrote:
> Hi ho
>
> I've got Windows Vista (no service pack), and I'm having some problems
> with
> my automatic update. It often stops at 0%, or sometimes even just at a
> random percentage, while downloading. I once kept him going for hours, but
> he still was at the same percentage.
>
> Now I actually succeeded downloading most automatic updates, by
> restarting.
> Sporadicly it goes to 100% in no time after restarting, and finishes the
> download.
>
> But now I've got a problem. It doesn't start automatically anymore, but
> says
> he has 13 new updates (and one optional). This includes SP3 for MS Office
> 2003, SP1 for MS Office 2007, and many important security updates. The
> optional one is nVidia Video Geforce 8600M GT. He gives me a list of all
> updates instead of starting right away. Anyway, this doesn't really
> matter,
> because when I tell him to install the updates, he starts downloading
> them,
> but doesn't ever go further than 0%.
>
> I can give you some update log if you want. I don't post it now because I
> don't know if there's anything private in that update log (like
> authentication code or so).


 
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