Windows Update doesnt go past 96%

This happens on Windows XP Service Pack 2. When downloading updates,
"Installing Updates" window stays for ever in download mode when downloading
the last item. If I move mouse pointer to the Windows download sheild
(bottom-right on the screen, next to time), it says "Downloading Updates
96%". Nothing happens after that. If I cancel the downloads and try to
download the updates again, the same thing happens. Any idea on how to fix
this?

If you try downloading one at a time what happens?

"mcn" <> wrote in message
news:492C918E-B61E-40F9-8635-...
> This happens on Windows XP Service Pack 2. When downloading updates,
> "Installing Updates" window stays for ever in download mode when
> downloading
> the last item. If I move mouse pointer to the Windows download sheild
> (bottom-right on the screen, next to time), it says "Downloading Updates
> 96%". Nothing happens after that. If I cancel the downloads and try to
> download the updates again, the same thing happens. Any idea on how to fix
> this?

mcn wrote:
> This happens on Windows XP Service Pack 2. When downloading updates,
> "Installing Updates" window stays for ever in download mode when
> downloading the last item. If I move mouse pointer to the Windows
> download sheild (bottom-right on the screen, next to time), it says
> "Downloading Updates 96%". Nothing happens after that. If I cancel
> the downloads and try to download the updates again, the same thing
> happens. Any idea on how to fix this?

Guessing its Automatic Updates process that's involved here. Have you checked FREE space?
What dows your WindowsUpdate.log show for the very last session-date ?
--
Maurice N
MVP Windows - Shell / User
-----

Thanks for your response.
I have 25.9GB of freespace. I selected only one item. The download doesnt
start at all.
Here is the info from the log file:
2005-04-08 18:38:08-0700 1072 540 WU client finished Searching for update
2005-04-08 18:38:08-0700 1072 540 WU client calls back to search call
WindowsUpdate with code Call complete and error 0
2005-04-08 18:38:08-0700 1072 540 WU client completed and deleted call
{9702D550-3FAB-49B7-9C1C-5089A80F5693}
2005-04-08 18:38:13-0700 1072 540 REPORT EVENT:
{72BEF3CF-B90E-4AD5-844C-EF874EDAF2BE} 97 2005-04-08
18:38:08-0700 1 147 101 {00000000-0000-0000-0000-000000000000} 0 0 WindowsUpdate Success Software Synchronization Agent has finished detecting items.
2005-04-08 18:38:13-0700 1072 540 Reopened existing event cache file at
C:\WINDOWS\SoftwareDistribution\EventCache\{4697B4 8A-3E44-4A20-8A9D-C7D6F7BF4D7E}.bin for writing.
2005-04-08 18:38:13-0700 1072 540 Reopened existing event cache file at
C:\WINDOWS\SoftwareDistribution\EventCache\{C8EAA5 BF-ABF2-41B0-8902-ACB9B42AB61B}.bin for writing.
2005-04-08 18:38:47-0700 1072 b08 WU client succeeds
CClientCallRecorder::BeginFindUpdates from WindowsUpdate with call id
{27875889-D18A-4AD2-9E4F-6BCDAB087E1C}
2005-04-08 18:38:47-0700 1072 908 WU client executing call
{27875889-D18A-4AD2-9E4F-6BCDAB087E1C} of type Search Call
2005-04-08 18:38:47-0700 1072 588 ISusInternal API failed
CClientCallRecorder:isconnectCall with error 0x8024000c
2005-04-08 18:38:47-0700 1952 c04 ISusInternal:isconnectCall failed,
hr=8024000C
2005-04-08 18:38:47-0700 1072 908 PT: Using serverID
{9482F4B4-E343-43B6-B170-9A65BC822C77}
2005-04-08 18:38:47-0700 1072 908 PT: Using server URL
https://v5.windowsupdate.microsoft.c...ce/client.asmx
2005-04-08 18:38:48-0700 1072 908 Add header for accept-encoding: xpress
succeeded
2005-04-08 18:38:48-0700 1072 908 DetectCompressionType returning type 1,
hr=0x0
2005-04-08 18:38:49-0700 1072 908 Add header for accept-encoding: xpress
succeeded
2005-04-08 18:38:49-0700 1072 908 DetectCompressionType returning type 1,
hr=0x0
2005-04-08 18:38:50-0700 1072 908 PT: Using serverID
{9482F4B4-E343-43B6-B170-9A65BC822C77}
2005-04-08 18:38:50-0700 1072 908 PT: Using server URL
https://v5.windowsupdate.microsoft.c...ce/client.asmx
2005-04-08 18:38:50-0700 1072 908 Add header for accept-encoding: xpress
succeeded
2005-04-08 18:38:50-0700 1072 908 DetectCompressionType returning type 1,
hr=0x0
2005-04-08 18:38:50-0700 1072 908 WU client add update
{76BAACDD-634F-487D-AC52-33CD061B49E7}.100 to search result
2005-04-08 18:38:50-0700 1072 908 WU client add update
{AC94DB3B-E1A8-4E92-9FD0-E86F355E6A44}.100 to search result
2005-04-08 18:38:50-0700 1072 908 WU client add update
{9E76C27B-C53A-4D17-8E30-5D8B703F8778}.101 to search result
2005-04-08 18:38:50-0700 1072 908 DeviceStatus: 0x180200a,
DeviceProblemNumber: 00000000
2005-04-08 18:38:50-0700 1072 908 WU client add update
{F2F109DF-3CD9-4B90-A722-3C5B02B4EC85}.100 to search result
2005-04-08 18:38:50-0700 1072 908 WU client add update
{8992C33E-AB76-4DFB-9AF0-0FD471338F32}.100 to search result
2005-04-08 18:38:50-0700 1072 908 WU client add update
{879FFB13-1610-4F09-BF93-A7C6A495175E}.106 to search result
2005-04-08 18:38:50-0700 1072 908 WU client add update
{22FF4955-6154-4479-9A8F-32EC81A096D7}.100 to search result
2005-04-08 18:38:50-0700 1072 908 WU client add update
{C4B891EE-36A1-DDB6-2F9F-C7B4E58990A3}.101 to search result
2005-04-08 18:38:50-0700 1072 908 WU client found 8 updates and 10
categories in search
2005-04-08 18:38:50-0700 1072 908 WU client finished Searching for update
2005-04-08 18:38:50-0700 1072 908 WU client calls back to search call
WindowsUpdate with code Call complete and error 0
2005-04-08 18:38:50-0700 1072 908 WU client completed and deleted call
{27875889-D18A-4AD2-9E4F-6BCDAB087E1C}
2005-04-08 18:38:55-0700 1072 908 REPORT EVENT:
{03AF36FB-B1BE-4015-969C-9DC505D94499} 98 2005-04-08
18:38:50-0700 1 147 101 {00000000-0000-0000-0000-000000000000} 0 0 WindowsUpdate Success Software Synchronization Agent has finished detecting items.
2005-04-08 18:39:04-0700 1072 540 WU client executing call
{0EB4CAFF-F7BA-443B-8D39-1A19896E1930} of type Download Call
2005-04-08 18:39:04-0700 1072 120 WU client persisted 2 download calls
2005-04-08 18:39:04-0700 1072 120 WU client succeeds
CClientCallRecorder::BeginDownloadUpdates from WindowsUpdate with call id
{0EB4CAFF-F7BA-443B-8D39-1A19896E1930}
2005-04-08 18:39:04-0700 1072 540 Dumping out update 1 of 1
2005-04-08 18:39:04-0700 1072 540 title = Security Update for Windows XP
(KB885835)
2005-04-08 18:39:04-0700 1072 540 dumping updateId
{C4B891EE-36A1-DDB6-2F9F-C7B4E58990A3}.101 bundling 1 updates
2005-04-08 18:39:04-0700 1072 540 bundled update No. 1 is
{BCCEC943-0392-6C67-40D1-BED81E276119}.101
2005-04-08 18:39:04-0700 1072 540 Resume failed with 0x80200003. Continuing.
2005-04-08 18:39:04-0700 1072 540 Resume failed with 0x80200003. Continuing.
2005-04-08 18:39:04-0700 1072 540 WU client calls back to download call
{0EB4CAFF-F7BA-443B-8D39-1A19896E1930} with code Call progress and error 0

"Maurice N ~ MVP" wrote:

> mcn wrote:
> > This happens on Windows XP Service Pack 2. When downloading updates,
> > "Installing Updates" window stays for ever in download mode when
> > downloading the last item. If I move mouse pointer to the Windows
> > download sheild (bottom-right on the screen, next to time), it says
> > "Downloading Updates 96%". Nothing happens after that. If I cancel
> > the downloads and try to download the updates again, the same thing
> > happens. Any idea on how to fix this?
>
> Guessing its Automatic Updates process that's involved here. Have you checked FREE space?
> What dows your WindowsUpdate.log show for the very last session-date ?
> --
> Maurice N
> MVP Windows - Shell / User
> -----
>
>

In your case, your Windows folder is C:\Windows. Look at this folder
C:\Windows\SoftwareDistribution\Download

If you find files in there, delete them.

Look at folder C:\WINDOWS\$hf_mig$
If you find a sub-folder named KB885835, then delete it.

Then I would suggest ( at least for one time), select Windows Update from start menus. Then at least you can observe the on-line process.
--
Maurice N
MVP Windows - Shell / User
-----

Thanks Maurice. It helped. Windows Update installed successfully.

"Maurice N ~ MVP" wrote:

> In your case, your Windows folder is C:\Windows. Look at this folder
> C:\Windows\SoftwareDistribution\Download
>
> If you find files in there, delete them.
>
> Look at folder C:\WINDOWS\$hf_mig$
> If you find a sub-folder named KB885835, then delete it.
>
> Then I would suggest ( at least for one time), select Windows Update from start menus. Then at least you can observe the on-line process.
> --
> Maurice N
> MVP Windows - Shell / User
> -----
>
>

mcn wrote:
> Thanks Maurice. It helped. Windows Update installed successfully.
>
> "Maurice N ~ MVP" wrote:
>
>> In your case, your Windows folder is C:\Windows. Look at this folder
>> C:\Windows\SoftwareDistribution\Download
>>
>> If you find files in there, delete them.
>>
>> Look at folder C:\WINDOWS\$hf_mig$
>> If you find a sub-folder named KB885835, then delete it.
>>
>> Then I would suggest ( at least for one time), select Windows Update
>> from start menus. Then at least you can observe the on-line
>> process. -- Maurice N
>> MVP Windows - Shell / User
>>

Very good to hear it helped. You're welcome.
--
Maurice N
MVP Windows - Shell / User
-----

Maurice,

I have the exact same problem. I posted a thread "Systems hangs while
downloading an update" where I am getting the same error. I've also posted my
log there.

I did try your suggestion #1: clearing the
windows/softwaredistribution/download folder. Could not follow #2: Look at
folder C:\WINDOWS\$hf_mig$ as I don't have any folders staring with $...

Anyway, tried windows update from the start menu, but no forward progress.
Given that my problem seems similar and the error/warning code I get is the
same - I thought I'd post on this tread...

Any suggestions would be appreciated. Thanks a lot.