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Windows Update doesn't stop searching

 
 
Rascal
Guest
Posts: n/a

 
      03-27-2007
Hello,

I'm using Windows XP SP2 - and when I go into Windows Update the 'Checking
for latest updates for you computer' searches and searches but never stops
looking.

Can anyone help?
 
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rosychow
Guest
Posts: n/a

 
      03-28-2007
I'm having the same problem. Plus, when the little yellow triangle with the
exclamation point in the system tray appears telling me I have updates to
install, and I click on it, none of the updates will install.

Lastly, I have now lost sound to my computer. The sound card is fine and it
appears that Winamp and Windows Media Player are conflicting, but I can't
figure out how to make it pick one or the other.

Help, please!

Thanks!



"Rascal" wrote:

> Hello,
>
> I'm using Windows XP SP2 - and when I go into Windows Update the 'Checking
> for latest updates for you computer' searches and searches but never stops
> looking.
>
> Can anyone help?

 
Reply With Quote
 
TaurArian [MS-MVP]
Guest
Posts: n/a

 
      03-28-2007
If you have a Wireless Router:-
In the security tab, make sure you aren't blocking AcitveX.

Possible reasons :-
1. Internet Explorer temporary files corrupted.
2. Background Intelligent and Event Log service not started
3. SoftwareDistribution folder has become corrupted
4. You may need to re-registered some dlls files
5. You may need to add Windows Update to the Trusted Sites Zone:
6. Spyware.
7. Third party programs running in background.
8. ActiveX controls corrupted

Suggestion 1:-
Clearing Temporary Internet files, cookies and history in Internet Explorer
Tools>Internet Options>General
You'll see Delete Cookies, Delete files, Delete History
NB: "Delete all offline content", will delete all files needed to browse the websites
offline.
Reboot and try Windows Update again.

Suggestion 2:-
1: Check that the Background Intelligent Transfer Service to is set to Automatic and
verify the Status is Started.
Click Start, Choose Run, and in the Run box, type services.msc, Click OK
Locate the Background Intelligent Transfer Service service, and right-click to select it.
Select Properties, and in the Startup Type list, select Automatic. Verify the service
Status is Started. Click OK.

2. Check that the Set Event Log service is set to Automatic and verify that the Status is
Started
Click Start, Choose Run, and in the Run box, type services.msc, Click OK.
Locate the Event Log service, and right-click to select it.
Select Properties., and in the Startup type list, select Automatic. Verify the Service
status is Started. Click OK.

3. Register qmgr.dll and qmgrprxy.dll
Click Start, Choose Run and in the Run box, type regsvr32 qmgr.dll, Click OK.
Click Start, Choose Run and in the Run box, type regsvr32 qmgrprxy.dll, Click OK.

Suggestion 3:-
It is possible that the contents of the SoftwareDistribution folder have become corrupted,
so try Renaming the SoftwareDistribution folder
Click Start, Choose Run.
In the Run box, type services.msc.
Click OK.
Right-click the Automatic Updates service.
Click Stop.
Stopping the service will take a moment.

Rename the "SoftwareDistribution" folder:
a. Click Start, click Run, type: %systemroot%
Click OK.
b. Right-click the SoftwareDistribution folder, and then click Rename.
c. Type SoftwareDistribution.old, and then press ENTER to rename this folder.

Click Start. Choose Run.
In the Run box, type services.msc.
Click OK.
Right-click the Automatic Updates service.
Click Start.
Starting the service will take a moment.

Please note that your update history is contained in the "datastore" folder and when you
rename the Software Distribution folder, the history is lost but it's not important. You
can if need be, copy the contents back from the renamed softwareDistribution.old folder.
Losing the history of Windows Updates is not important.

Suggestion 4:-
Certain files may have become unregistered, and you will need to register them again:-
Click Start, Choose Run and in the Run box, type regsvr32 wuaueng1.dll, Click OK.

Do the same for the other files:-
wucltui.dll
wuaueng.dll
wuapi.dll
jscript.dll
MSXML.DLL
MSXML2.DLL
MSXML3.DLL

Suggestion 5:-

Add Windows Update to the Trusted Sites Zone:
Please note that Security settings in Internet Explorer must be set to Medium or lower for
ActiveX files to correctly pass to your computer.
Only the Web sites listed in Internet Explorer's Trusted Sites Zone will be affected by
the lowering of Security settings. Your current security settings for all other Web sites
will remain as they are currently configured.

Open Internet Explorer, click Tools, and then click Internet Options, Click Security.
Click Trusted Sites Zone. Click Sites.
Clear the Require server verification (https for all sites in this zone check box.
Use the Add button next to the Add this Web site to the zone box to add the following
sites:
http://*.windowsupdate.microsoft.com
https://*.windowsupdate.microsoft.com
http://download.windowsupdate.com

Suggestion 6:-
The below links assist you in checking your system for parasites:-
http://aumha.org/a/noads.htm
http://inetexplorer.mvps.org/tshoot.html
Please note that some malware may kill the internet connection when it is removed, the
program on the link below will enable you to regain the internet connection.
http://www.cexx.org/lspfix.htm

Spyware Programs links:-
http://www.microsoft.com/athome/secu...e/default.mspx (Windows Defender)
www.lavasoftusa.com Ad-Aware
www.security.kolla.de Spybot

Suggestion 7:-
Make sure you haven't got anything blocking Windows Update like Nortons, Zonealarm etc
Also make sure you don't have a Web Accelerator working in the background such as
NetZerio, HiSpeed, Speedband etc.

Suggestion 8:
If you need to reinstall the ActiveX controls (because they may have become corrupt):-

Follow this article -
The Windows Update Web site and the Microsoft Update Web site do not scan for updates when
you repair a failed installation of Windows XP Service Pack 2 or of Windows XP Service
Pack 1
http://support.microsoft.com/kb/916259


--

====================================
TaurArian [MS-MVP] 2005-2007 - Australia
====================================
How to make a good post: http://www.dts-l.org/goodpost.htm
Backup and data recovery: http://www.acronis.com/
Enhancing file system performance: http://www.diskeeper.com/defrag.asp


"Rascal" <> wrote in message
news:66B5EDE8-8AE8-4CF0-846D-...
| Hello,
|
| I'm using Windows XP SP2 - and when I go into Windows Update the 'Checking
| for latest updates for you computer' searches and searches but never stops
| looking.
|
| Can anyone help?


 
Reply With Quote
 
Rascal
Guest
Posts: n/a

 
      03-29-2007
Bingo! on suggestion #1. And I will file them all away for future references.

Thanks so much for a fabulous response.

"TaurArian [MS-MVP]" wrote:

> If you have a Wireless Router:-
> In the security tab, make sure you aren't blocking AcitveX.
>
> Possible reasons :-
> 1. Internet Explorer temporary files corrupted.
> 2. Background Intelligent and Event Log service not started
> 3. SoftwareDistribution folder has become corrupted
> 4. You may need to re-registered some dlls files
> 5. You may need to add Windows Update to the Trusted Sites Zone:
> 6. Spyware.
> 7. Third party programs running in background.
> 8. ActiveX controls corrupted
>
> Suggestion 1:-
> Clearing Temporary Internet files, cookies and history in Internet Explorer
> Tools>Internet Options>General
> You'll see Delete Cookies, Delete files, Delete History
> NB: "Delete all offline content", will delete all files needed to browse the websites
> offline.
> Reboot and try Windows Update again.
>
> Suggestion 2:-
> 1: Check that the Background Intelligent Transfer Service to is set to Automatic and
> verify the Status is Started.
> Click Start, Choose Run, and in the Run box, type services.msc, Click OK
> Locate the Background Intelligent Transfer Service service, and right-click to select it.
> Select Properties, and in the Startup Type list, select Automatic. Verify the service
> Status is Started. Click OK.
>
> 2. Check that the Set Event Log service is set to Automatic and verify that the Status is
> Started
> Click Start, Choose Run, and in the Run box, type services.msc, Click OK.
> Locate the Event Log service, and right-click to select it.
> Select Properties., and in the Startup type list, select Automatic. Verify the Service
> status is Started. Click OK.
>
> 3. Register qmgr.dll and qmgrprxy.dll
> Click Start, Choose Run and in the Run box, type regsvr32 qmgr.dll, Click OK.
> Click Start, Choose Run and in the Run box, type regsvr32 qmgrprxy.dll, Click OK.
>
> Suggestion 3:-
> It is possible that the contents of the SoftwareDistribution folder have become corrupted,
> so try Renaming the SoftwareDistribution folder
> Click Start, Choose Run.
> In the Run box, type services.msc.
> Click OK.
> Right-click the Automatic Updates service.
> Click Stop.
> Stopping the service will take a moment.
>
> Rename the "SoftwareDistribution" folder:
> a. Click Start, click Run, type: %systemroot%
> Click OK.
> b. Right-click the SoftwareDistribution folder, and then click Rename.
> c. Type SoftwareDistribution.old, and then press ENTER to rename this folder.
>
> Click Start. Choose Run.
> In the Run box, type services.msc.
> Click OK.
> Right-click the Automatic Updates service.
> Click Start.
> Starting the service will take a moment.
>
> Please note that your update history is contained in the "datastore" folder and when you
> rename the Software Distribution folder, the history is lost but it's not important. You
> can if need be, copy the contents back from the renamed softwareDistribution.old folder.
> Losing the history of Windows Updates is not important.
>
> Suggestion 4:-
> Certain files may have become unregistered, and you will need to register them again:-
> Click Start, Choose Run and in the Run box, type regsvr32 wuaueng1.dll, Click OK.
>
> Do the same for the other files:-
> wucltui.dll
> wuaueng.dll
> wuapi.dll
> jscript.dll
> MSXML.DLL
> MSXML2.DLL
> MSXML3.DLL
>
> Suggestion 5:-
>
> Add Windows Update to the Trusted Sites Zone:
> Please note that Security settings in Internet Explorer must be set to Medium or lower for
> ActiveX files to correctly pass to your computer.
> Only the Web sites listed in Internet Explorer's Trusted Sites Zone will be affected by
> the lowering of Security settings. Your current security settings for all other Web sites
> will remain as they are currently configured.
>
> Open Internet Explorer, click Tools, and then click Internet Options, Click Security.
> Click Trusted Sites Zone. Click Sites.
> Clear the Require server verification (https for all sites in this zone check box.
> Use the Add button next to the Add this Web site to the zone box to add the following
> sites:
> http://*.windowsupdate.microsoft.com
> https://*.windowsupdate.microsoft.com
> http://download.windowsupdate.com
>
> Suggestion 6:-
> The below links assist you in checking your system for parasites:-
> http://aumha.org/a/noads.htm
> http://inetexplorer.mvps.org/tshoot.html
> Please note that some malware may kill the internet connection when it is removed, the
> program on the link below will enable you to regain the internet connection.
> http://www.cexx.org/lspfix.htm
>
> Spyware Programs links:-
> http://www.microsoft.com/athome/secu...e/default.mspx (Windows Defender)
> www.lavasoftusa.com Ad-Aware
> www.security.kolla.de Spybot
>
> Suggestion 7:-
> Make sure you haven't got anything blocking Windows Update like Nortons, Zonealarm etc
> Also make sure you don't have a Web Accelerator working in the background such as
> NetZerio, HiSpeed, Speedband etc.
>
> Suggestion 8:
> If you need to reinstall the ActiveX controls (because they may have become corrupt):-
>
> Follow this article -
> The Windows Update Web site and the Microsoft Update Web site do not scan for updates when
> you repair a failed installation of Windows XP Service Pack 2 or of Windows XP Service
> Pack 1
> http://support.microsoft.com/kb/916259
>
>
> --
>
> ====================================
> TaurArian [MS-MVP] 2005-2007 - Australia
> ====================================
> How to make a good post: http://www.dts-l.org/goodpost.htm
> Backup and data recovery: http://www.acronis.com/
> Enhancing file system performance: http://www.diskeeper.com/defrag.asp
>
>
> "Rascal" <> wrote in message
> news:66B5EDE8-8AE8-4CF0-846D-...
> | Hello,
> |
> | I'm using Windows XP SP2 - and when I go into Windows Update the 'Checking
> | for latest updates for you computer' searches and searches but never stops
> | looking.
> |
> | Can anyone help?
>
>
>

 
Reply With Quote
 
rosychow
Guest
Posts: n/a

 
      04-11-2007
Hi,

I tried all of your suggestions, and none of them worked. Microsoft Update
still continuously runs the "Checking for the latest updates for your
computer" - any other ideas???

Thanks!


"TaurArian [MS-MVP]" wrote:

> If you have a Wireless Router:-
> In the security tab, make sure you aren't blocking AcitveX.
>
> Possible reasons :-
> 1. Internet Explorer temporary files corrupted.
> 2. Background Intelligent and Event Log service not started
> 3. SoftwareDistribution folder has become corrupted
> 4. You may need to re-registered some dlls files
> 5. You may need to add Windows Update to the Trusted Sites Zone:
> 6. Spyware.
> 7. Third party programs running in background.
> 8. ActiveX controls corrupted
>
> Suggestion 1:-
> Clearing Temporary Internet files, cookies and history in Internet Explorer
> Tools>Internet Options>General
> You'll see Delete Cookies, Delete files, Delete History
> NB: "Delete all offline content", will delete all files needed to browse the websites
> offline.
> Reboot and try Windows Update again.
>
> Suggestion 2:-
> 1: Check that the Background Intelligent Transfer Service to is set to Automatic and
> verify the Status is Started.
> Click Start, Choose Run, and in the Run box, type services.msc, Click OK
> Locate the Background Intelligent Transfer Service service, and right-click to select it.
> Select Properties, and in the Startup Type list, select Automatic. Verify the service
> Status is Started. Click OK.
>
> 2. Check that the Set Event Log service is set to Automatic and verify that the Status is
> Started
> Click Start, Choose Run, and in the Run box, type services.msc, Click OK.
> Locate the Event Log service, and right-click to select it.
> Select Properties., and in the Startup type list, select Automatic. Verify the Service
> status is Started. Click OK.
>
> 3. Register qmgr.dll and qmgrprxy.dll
> Click Start, Choose Run and in the Run box, type regsvr32 qmgr.dll, Click OK.
> Click Start, Choose Run and in the Run box, type regsvr32 qmgrprxy.dll, Click OK.
>
> Suggestion 3:-
> It is possible that the contents of the SoftwareDistribution folder have become corrupted,
> so try Renaming the SoftwareDistribution folder
> Click Start, Choose Run.
> In the Run box, type services.msc.
> Click OK.
> Right-click the Automatic Updates service.
> Click Stop.
> Stopping the service will take a moment.
>
> Rename the "SoftwareDistribution" folder:
> a. Click Start, click Run, type: %systemroot%
> Click OK.
> b. Right-click the SoftwareDistribution folder, and then click Rename.
> c. Type SoftwareDistribution.old, and then press ENTER to rename this folder.
>
> Click Start. Choose Run.
> In the Run box, type services.msc.
> Click OK.
> Right-click the Automatic Updates service.
> Click Start.
> Starting the service will take a moment.
>
> Please note that your update history is contained in the "datastore" folder and when you
> rename the Software Distribution folder, the history is lost but it's not important. You
> can if need be, copy the contents back from the renamed softwareDistribution.old folder.
> Losing the history of Windows Updates is not important.
>
> Suggestion 4:-
> Certain files may have become unregistered, and you will need to register them again:-
> Click Start, Choose Run and in the Run box, type regsvr32 wuaueng1.dll, Click OK.
>
> Do the same for the other files:-
> wucltui.dll
> wuaueng.dll
> wuapi.dll
> jscript.dll
> MSXML.DLL
> MSXML2.DLL
> MSXML3.DLL
>
> Suggestion 5:-
>
> Add Windows Update to the Trusted Sites Zone:
> Please note that Security settings in Internet Explorer must be set to Medium or lower for
> ActiveX files to correctly pass to your computer.
> Only the Web sites listed in Internet Explorer's Trusted Sites Zone will be affected by
> the lowering of Security settings. Your current security settings for all other Web sites
> will remain as they are currently configured.
>
> Open Internet Explorer, click Tools, and then click Internet Options, Click Security.
> Click Trusted Sites Zone. Click Sites.
> Clear the Require server verification (https for all sites in this zone check box.
> Use the Add button next to the Add this Web site to the zone box to add the following
> sites:
> http://*.windowsupdate.microsoft.com
> https://*.windowsupdate.microsoft.com
> http://download.windowsupdate.com
>
> Suggestion 6:-
> The below links assist you in checking your system for parasites:-
> http://aumha.org/a/noads.htm
> http://inetexplorer.mvps.org/tshoot.html
> Please note that some malware may kill the internet connection when it is removed, the
> program on the link below will enable you to regain the internet connection.
> http://www.cexx.org/lspfix.htm
>
> Spyware Programs links:-
> http://www.microsoft.com/athome/secu...e/default.mspx (Windows Defender)
> www.lavasoftusa.com Ad-Aware
> www.security.kolla.de Spybot
>
> Suggestion 7:-
> Make sure you haven't got anything blocking Windows Update like Nortons, Zonealarm etc
> Also make sure you don't have a Web Accelerator working in the background such as
> NetZerio, HiSpeed, Speedband etc.
>
> Suggestion 8:
> If you need to reinstall the ActiveX controls (because they may have become corrupt):-
>
> Follow this article -
> The Windows Update Web site and the Microsoft Update Web site do not scan for updates when
> you repair a failed installation of Windows XP Service Pack 2 or of Windows XP Service
> Pack 1
> http://support.microsoft.com/kb/916259
>
>
> --
>
> ====================================
> TaurArian [MS-MVP] 2005-2007 - Australia
> ====================================
> How to make a good post: http://www.dts-l.org/goodpost.htm
> Backup and data recovery: http://www.acronis.com/
> Enhancing file system performance: http://www.diskeeper.com/defrag.asp
>
>
> "Rascal" <> wrote in message
> news:66B5EDE8-8AE8-4CF0-846D-...
> | Hello,
> |
> | I'm using Windows XP SP2 - and when I go into Windows Update the 'Checking
> | for latest updates for you computer' searches and searches but never stops
> | looking.
> |
> | Can anyone help?
>
>
>

 
Reply With Quote
 
TaurArian [MS-MVP]
Guest
Posts: n/a

 
      04-11-2007
"Checking for updates, depending on your speed this process may take several minutes"
Try registering the following:

Click Start, select Run and type (pressing enter after each one and wait for the success
message):

net.exe stop wuauserv
Press Ok

Repeat for the following:
regsvr32 wuapi.dll
regsvr32 wups.dll
regsvr32 wuaueng.dll
regsvr32 wuaueng1.dll
regsvr32 wuweb.dll
regsvr32 jscript.dll
regsvr32 wucltui.dll
regsvr32 msxml3.dll
regsvr32 softpub.dll
regsvr32 atl.dll

net.exe start wuauserv


--

====================================
TaurArian [MS-MVP] 2005-2007 - Australia
====================================
How to make a good post: http://www.dts-l.org/goodpost.htm
Backup and data recovery: http://www.acronis.com.sg/
Enhancing file system performance: http://www.diskeeper.com/defrag.asp


"rosychow" <> wrote in message
news:C6F93718-706B-4FB3-8D41-...
| Hi,
|
| I tried all of your suggestions, and none of them worked. Microsoft Update
| still continuously runs the "Checking for the latest updates for your
| computer" - any other ideas???
|
| Thanks!
|
|
| "TaurArian [MS-MVP]" wrote:
|
| > If you have a Wireless Router:-
| > In the security tab, make sure you aren't blocking AcitveX.
| >
| > Possible reasons :-
| > 1. Internet Explorer temporary files corrupted.
| > 2. Background Intelligent and Event Log service not started
| > 3. SoftwareDistribution folder has become corrupted
| > 4. You may need to re-registered some dlls files
| > 5. You may need to add Windows Update to the Trusted Sites Zone:
| > 6. Spyware.
| > 7. Third party programs running in background.
| > 8. ActiveX controls corrupted
| >
| > Suggestion 1:-
| > Clearing Temporary Internet files, cookies and history in Internet Explorer
| > Tools>Internet Options>General
| > You'll see Delete Cookies, Delete files, Delete History
| > NB: "Delete all offline content", will delete all files needed to browse the websites
| > offline.
| > Reboot and try Windows Update again.
| >
| > Suggestion 2:-
| > 1: Check that the Background Intelligent Transfer Service to is set to Automatic and
| > verify the Status is Started.
| > Click Start, Choose Run, and in the Run box, type services.msc, Click OK
| > Locate the Background Intelligent Transfer Service service, and right-click to select
it.
| > Select Properties, and in the Startup Type list, select Automatic. Verify the service
| > Status is Started. Click OK.
| >
| > 2. Check that the Set Event Log service is set to Automatic and verify that the Status
is
| > Started
| > Click Start, Choose Run, and in the Run box, type services.msc, Click OK.
| > Locate the Event Log service, and right-click to select it.
| > Select Properties., and in the Startup type list, select Automatic. Verify the Service
| > status is Started. Click OK.
| >
| > 3. Register qmgr.dll and qmgrprxy.dll
| > Click Start, Choose Run and in the Run box, type regsvr32 qmgr.dll, Click OK.
| > Click Start, Choose Run and in the Run box, type regsvr32 qmgrprxy.dll, Click OK.
| >
| > Suggestion 3:-
| > It is possible that the contents of the SoftwareDistribution folder have become
corrupted,
| > so try Renaming the SoftwareDistribution folder
| > Click Start, Choose Run.
| > In the Run box, type services.msc.
| > Click OK.
| > Right-click the Automatic Updates service.
| > Click Stop.
| > Stopping the service will take a moment.
| >
| > Rename the "SoftwareDistribution" folder:
| > a. Click Start, click Run, type: %systemroot%
| > Click OK.
| > b. Right-click the SoftwareDistribution folder, and then click Rename.
| > c. Type SoftwareDistribution.old, and then press ENTER to rename this folder.
| >
| > Click Start. Choose Run.
| > In the Run box, type services.msc.
| > Click OK.
| > Right-click the Automatic Updates service.
| > Click Start.
| > Starting the service will take a moment.
| >
| > Please note that your update history is contained in the "datastore" folder and when
you
| > rename the Software Distribution folder, the history is lost but it's not important.
You
| > can if need be, copy the contents back from the renamed softwareDistribution.old
folder.
| > Losing the history of Windows Updates is not important.
| >
| > Suggestion 4:-
| > Certain files may have become unregistered, and you will need to register them again:-
| > Click Start, Choose Run and in the Run box, type regsvr32 wuaueng1.dll, Click OK.
| >
| > Do the same for the other files:-
| > wucltui.dll
| > wuaueng.dll
| > wuapi.dll
| > jscript.dll
| > MSXML.DLL
| > MSXML2.DLL
| > MSXML3.DLL
| >
| > Suggestion 5:-
| >
| > Add Windows Update to the Trusted Sites Zone:
| > Please note that Security settings in Internet Explorer must be set to Medium or lower
for
| > ActiveX files to correctly pass to your computer.
| > Only the Web sites listed in Internet Explorer's Trusted Sites Zone will be affected
by
| > the lowering of Security settings. Your current security settings for all other Web
sites
| > will remain as they are currently configured.
| >
| > Open Internet Explorer, click Tools, and then click Internet Options, Click Security.
| > Click Trusted Sites Zone. Click Sites.
| > Clear the Require server verification (https for all sites in this zone check box.
| > Use the Add button next to the Add this Web site to the zone box to add the following
| > sites:
| > http://*.windowsupdate.microsoft.com
| > https://*.windowsupdate.microsoft.com
| > http://download.windowsupdate.com
| >
| > Suggestion 6:-
| > The below links assist you in checking your system for parasites:-
| > http://aumha.org/a/noads.htm
| > http://inetexplorer.mvps.org/tshoot.html
| > Please note that some malware may kill the internet connection when it is removed, the
| > program on the link below will enable you to regain the internet connection.
| > http://www.cexx.org/lspfix.htm
| >
| > Spyware Programs links:-
| > http://www.microsoft.com/athome/secu...e/default.mspx (Windows
Defender)
| > www.lavasoftusa.com Ad-Aware
| > www.security.kolla.de Spybot
| >
| > Suggestion 7:-
| > Make sure you haven't got anything blocking Windows Update like Nortons, Zonealarm etc
| > Also make sure you don't have a Web Accelerator working in the background such as
| > NetZerio, HiSpeed, Speedband etc.
| >
| > Suggestion 8:
| > If you need to reinstall the ActiveX controls (because they may have become corrupt):-
| >
| > Follow this article -
| > The Windows Update Web site and the Microsoft Update Web site do not scan for updates
when
| > you repair a failed installation of Windows XP Service Pack 2 or of Windows XP Service
| > Pack 1
| > http://support.microsoft.com/kb/916259
| >
| >
| > --
| >
| > ====================================
| > TaurArian [MS-MVP] 2005-2007 - Australia
| > ====================================
| > How to make a good post: http://www.dts-l.org/goodpost.htm
| > Backup and data recovery: http://www.acronis.com/
| > Enhancing file system performance: http://www.diskeeper.com/defrag.asp
| >
| >
| > "Rascal" <> wrote in message
| > news:66B5EDE8-8AE8-4CF0-846D-...
| > | Hello,
| > |
| > | I'm using Windows XP SP2 - and when I go into Windows Update the 'Checking
| > | for latest updates for you computer' searches and searches but never stops
| > | looking.
| > |
| > | Can anyone help?
| >
| >
| >


 
Reply With Quote
 
MTrenda
Guest
Posts: n/a

 
      04-15-2007
#3 Worked great for me, was getting an access denied trying to rename it so i
rebooted, renamed it and ran windows update. The folder was recreated and
it's content then eveything downloaded perfectly.

Nice document, thanks for the help.

Mark


"TaurArian [MS-MVP]" wrote:

> If you have a Wireless Router:-
> In the security tab, make sure you aren't blocking AcitveX.
>
> Possible reasons :-
> 1. Internet Explorer temporary files corrupted.
> 2. Background Intelligent and Event Log service not started
> 3. SoftwareDistribution folder has become corrupted
> 4. You may need to re-registered some dlls files
> 5. You may need to add Windows Update to the Trusted Sites Zone:
> 6. Spyware.
> 7. Third party programs running in background.
> 8. ActiveX controls corrupted
>
> Suggestion 1:-
> Clearing Temporary Internet files, cookies and history in Internet Explorer
> Tools>Internet Options>General
> You'll see Delete Cookies, Delete files, Delete History
> NB: "Delete all offline content", will delete all files needed to browse the websites
> offline.
> Reboot and try Windows Update again.
>
> Suggestion 2:-
> 1: Check that the Background Intelligent Transfer Service to is set to Automatic and
> verify the Status is Started.
> Click Start, Choose Run, and in the Run box, type services.msc, Click OK
> Locate the Background Intelligent Transfer Service service, and right-click to select it.
> Select Properties, and in the Startup Type list, select Automatic. Verify the service
> Status is Started. Click OK.
>
> 2. Check that the Set Event Log service is set to Automatic and verify that the Status is
> Started
> Click Start, Choose Run, and in the Run box, type services.msc, Click OK.
> Locate the Event Log service, and right-click to select it.
> Select Properties., and in the Startup type list, select Automatic. Verify the Service
> status is Started. Click OK.
>
> 3. Register qmgr.dll and qmgrprxy.dll
> Click Start, Choose Run and in the Run box, type regsvr32 qmgr.dll, Click OK.
> Click Start, Choose Run and in the Run box, type regsvr32 qmgrprxy.dll, Click OK.
>
> Suggestion 3:-
> It is possible that the contents of the SoftwareDistribution folder have become corrupted,
> so try Renaming the SoftwareDistribution folder
> Click Start, Choose Run.
> In the Run box, type services.msc.
> Click OK.
> Right-click the Automatic Updates service.
> Click Stop.
> Stopping the service will take a moment.
>
> Rename the "SoftwareDistribution" folder:
> a. Click Start, click Run, type: %systemroot%
> Click OK.
> b. Right-click the SoftwareDistribution folder, and then click Rename.
> c. Type SoftwareDistribution.old, and then press ENTER to rename this folder.
>
> Click Start. Choose Run.
> In the Run box, type services.msc.
> Click OK.
> Right-click the Automatic Updates service.
> Click Start.
> Starting the service will take a moment.
>
> Please note that your update history is contained in the "datastore" folder and when you
> rename the Software Distribution folder, the history is lost but it's not important. You
> can if need be, copy the contents back from the renamed softwareDistribution.old folder.
> Losing the history of Windows Updates is not important.
>
> Suggestion 4:-
> Certain files may have become unregistered, and you will need to register them again:-
> Click Start, Choose Run and in the Run box, type regsvr32 wuaueng1.dll, Click OK.
>
> Do the same for the other files:-
> wucltui.dll
> wuaueng.dll
> wuapi.dll
> jscript.dll
> MSXML.DLL
> MSXML2.DLL
> MSXML3.DLL
>
> Suggestion 5:-
>
> Add Windows Update to the Trusted Sites Zone:
> Please note that Security settings in Internet Explorer must be set to Medium or lower for
> ActiveX files to correctly pass to your computer.
> Only the Web sites listed in Internet Explorer's Trusted Sites Zone will be affected by
> the lowering of Security settings. Your current security settings for all other Web sites
> will remain as they are currently configured.
>
> Open Internet Explorer, click Tools, and then click Internet Options, Click Security.
> Click Trusted Sites Zone. Click Sites.
> Clear the Require server verification (https for all sites in this zone check box.
> Use the Add button next to the Add this Web site to the zone box to add the following
> sites:
> http://*.windowsupdate.microsoft.com
> https://*.windowsupdate.microsoft.com
> http://download.windowsupdate.com
>
> Suggestion 6:-
> The below links assist you in checking your system for parasites:-
> http://aumha.org/a/noads.htm
> http://inetexplorer.mvps.org/tshoot.html
> Please note that some malware may kill the internet connection when it is removed, the
> program on the link below will enable you to regain the internet connection.
> http://www.cexx.org/lspfix.htm
>
> Spyware Programs links:-
> http://www.microsoft.com/athome/secu...e/default.mspx (Windows Defender)
> www.lavasoftusa.com Ad-Aware
> www.security.kolla.de Spybot
>
> Suggestion 7:-
> Make sure you haven't got anything blocking Windows Update like Nortons, Zonealarm etc
> Also make sure you don't have a Web Accelerator working in the background such as
> NetZerio, HiSpeed, Speedband etc.
>
> Suggestion 8:
> If you need to reinstall the ActiveX controls (because they may have become corrupt):-
>
> Follow this article -
> The Windows Update Web site and the Microsoft Update Web site do not scan for updates when
> you repair a failed installation of Windows XP Service Pack 2 or of Windows XP Service
> Pack 1
> http://support.microsoft.com/kb/916259
>
>
> --
>
> ====================================
> TaurArian [MS-MVP] 2005-2007 - Australia
> ====================================
> How to make a good post: http://www.dts-l.org/goodpost.htm
> Backup and data recovery: http://www.acronis.com/
> Enhancing file system performance: http://www.diskeeper.com/defrag.asp
>
>
> "Rascal" <> wrote in message
> news:66B5EDE8-8AE8-4CF0-846D-...
> | Hello,
> |
> | I'm using Windows XP SP2 - and when I go into Windows Update the 'Checking
> | for latest updates for you computer' searches and searches but never stops
> | looking.
> |
> | Can anyone help?
>
>
>

 
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darec
Guest
Posts: n/a

 
      05-23-2007
Hi, i got the same problem and tried all you suggestions without results ...
I just reinstalled windows xp sp2 and all my softwares and i still have the
problem. Can someone help ?

"MTrenda" wrote:

> #3 Worked great for me, was getting an access denied trying to rename it so i
> rebooted, renamed it and ran windows update. The folder was recreated and
> it's content then eveything downloaded perfectly.
>
> Nice document, thanks for the help.
>
> Mark
>
>
> "TaurArian [MS-MVP]" wrote:
>
> > If you have a Wireless Router:-
> > In the security tab, make sure you aren't blocking AcitveX.
> >
> > Possible reasons :-
> > 1. Internet Explorer temporary files corrupted.
> > 2. Background Intelligent and Event Log service not started
> > 3. SoftwareDistribution folder has become corrupted
> > 4. You may need to re-registered some dlls files
> > 5. You may need to add Windows Update to the Trusted Sites Zone:
> > 6. Spyware.
> > 7. Third party programs running in background.
> > 8. ActiveX controls corrupted
> >
> > Suggestion 1:-
> > Clearing Temporary Internet files, cookies and history in Internet Explorer
> > Tools>Internet Options>General
> > You'll see Delete Cookies, Delete files, Delete History
> > NB: "Delete all offline content", will delete all files needed to browse the websites
> > offline.
> > Reboot and try Windows Update again.
> >
> > Suggestion 2:-
> > 1: Check that the Background Intelligent Transfer Service to is set to Automatic and
> > verify the Status is Started.
> > Click Start, Choose Run, and in the Run box, type services.msc, Click OK
> > Locate the Background Intelligent Transfer Service service, and right-click to select it.
> > Select Properties, and in the Startup Type list, select Automatic. Verify the service
> > Status is Started. Click OK.
> >
> > 2. Check that the Set Event Log service is set to Automatic and verify that the Status is
> > Started
> > Click Start, Choose Run, and in the Run box, type services.msc, Click OK.
> > Locate the Event Log service, and right-click to select it.
> > Select Properties., and in the Startup type list, select Automatic. Verify the Service
> > status is Started. Click OK.
> >
> > 3. Register qmgr.dll and qmgrprxy.dll
> > Click Start, Choose Run and in the Run box, type regsvr32 qmgr.dll, Click OK.
> > Click Start, Choose Run and in the Run box, type regsvr32 qmgrprxy.dll, Click OK.
> >
> > Suggestion 3:-
> > It is possible that the contents of the SoftwareDistribution folder have become corrupted,
> > so try Renaming the SoftwareDistribution folder
> > Click Start, Choose Run.
> > In the Run box, type services.msc.
> > Click OK.
> > Right-click the Automatic Updates service.
> > Click Stop.
> > Stopping the service will take a moment.
> >
> > Rename the "SoftwareDistribution" folder:
> > a. Click Start, click Run, type: %systemroot%
> > Click OK.
> > b. Right-click the SoftwareDistribution folder, and then click Rename.
> > c. Type SoftwareDistribution.old, and then press ENTER to rename this folder.
> >
> > Click Start. Choose Run.
> > In the Run box, type services.msc.
> > Click OK.
> > Right-click the Automatic Updates service.
> > Click Start.
> > Starting the service will take a moment.
> >
> > Please note that your update history is contained in the "datastore" folder and when you
> > rename the Software Distribution folder, the history is lost but it's not important. You
> > can if need be, copy the contents back from the renamed softwareDistribution.old folder.
> > Losing the history of Windows Updates is not important.
> >
> > Suggestion 4:-
> > Certain files may have become unregistered, and you will need to register them again:-
> > Click Start, Choose Run and in the Run box, type regsvr32 wuaueng1.dll, Click OK.
> >
> > Do the same for the other files:-
> > wucltui.dll
> > wuaueng.dll
> > wuapi.dll
> > jscript.dll
> > MSXML.DLL
> > MSXML2.DLL
> > MSXML3.DLL
> >
> > Suggestion 5:-
> >
> > Add Windows Update to the Trusted Sites Zone:
> > Please note that Security settings in Internet Explorer must be set to Medium or lower for
> > ActiveX files to correctly pass to your computer.
> > Only the Web sites listed in Internet Explorer's Trusted Sites Zone will be affected by
> > the lowering of Security settings. Your current security settings for all other Web sites
> > will remain as they are currently configured.
> >
> > Open Internet Explorer, click Tools, and then click Internet Options, Click Security.
> > Click Trusted Sites Zone. Click Sites.
> > Clear the Require server verification (https for all sites in this zone check box.
> > Use the Add button next to the Add this Web site to the zone box to add the following
> > sites:
> > http://*.windowsupdate.microsoft.com
> > https://*.windowsupdate.microsoft.com
> > http://download.windowsupdate.com
> >
> > Suggestion 6:-
> > The below links assist you in checking your system for parasites:-
> > http://aumha.org/a/noads.htm
> > http://inetexplorer.mvps.org/tshoot.html
> > Please note that some malware may kill the internet connection when it is removed, the
> > program on the link below will enable you to regain the internet connection.
> > http://www.cexx.org/lspfix.htm
> >
> > Spyware Programs links:-
> > http://www.microsoft.com/athome/secu...e/default.mspx (Windows Defender)
> > www.lavasoftusa.com Ad-Aware
> > www.security.kolla.de Spybot
> >
> > Suggestion 7:-
> > Make sure you haven't got anything blocking Windows Update like Nortons, Zonealarm etc
> > Also make sure you don't have a Web Accelerator working in the background such as
> > NetZerio, HiSpeed, Speedband etc.
> >
> > Suggestion 8:
> > If you need to reinstall the ActiveX controls (because they may have become corrupt):-
> >
> > Follow this article -
> > The Windows Update Web site and the Microsoft Update Web site do not scan for updates when
> > you repair a failed installation of Windows XP Service Pack 2 or of Windows XP Service
> > Pack 1
> > http://support.microsoft.com/kb/916259
> >
> >
> > --
> >
> > ====================================
> > TaurArian [MS-MVP] 2005-2007 - Australia
> > ====================================
> > How to make a good post: http://www.dts-l.org/goodpost.htm
> > Backup and data recovery: http://www.acronis.com/
> > Enhancing file system performance: http://www.diskeeper.com/defrag.asp
> >
> >
> > "Rascal" <> wrote in message
> > news:66B5EDE8-8AE8-4CF0-846D-...
> > | Hello,
> > |
> > | I'm using Windows XP SP2 - and when I go into Windows Update the 'Checking
> > | for latest updates for you computer' searches and searches but never stops
> > | looking.
> > |
> > | Can anyone help?
> >
> >
> >

 
Reply With Quote
 
Robin Walker [MVP]
Guest
Posts: n/a

 
      05-23-2007
darec <> wrote:

> Hi, i got the same problem and tried all you suggestions without
> results ... I just reinstalled windows xp sp2 and all my softwares
> and i still have the problem.


Before doing the following, please ensure that all anti-malware applications
are either disabled or uninstalled.

For a possible fix to this problem, please do BOTH of the following:

1. (not for Vista) Download and install update KB927891 version 3:
<http://support.microsoft.com/kb/927891>
and then restart Windows.

2. For 32-bit systems, download and save to hard disk, and then install:
<http://download.windowsupdate.com/v7/windowsupdate/redist/standalone/WindowsUpdateAgent30-x86.exe>

If this produces an error message about "Update agent already
installed", then execute the installer again manually, with parameter
/wuforce as in (at a comand prompt window):

WindowsUpdateAgent30-x86.exe /wuforce

Then visit Microsoft Update again, and report back whether your problem is
fixed.

--
Robin Walker [MVP Networking]



 
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darec
Guest
Posts: n/a

 
      05-23-2007
The update is now working properly, thank you ! I already saw in a forum the
two steps you suggested but it didn't tell me to try the install mannually.
This probably solve my problem.

"Robin Walker [MVP]" wrote:

> darec <> wrote:
>
> > Hi, i got the same problem and tried all you suggestions without
> > results ... I just reinstalled windows xp sp2 and all my softwares
> > and i still have the problem.

>
> Before doing the following, please ensure that all anti-malware applications
> are either disabled or uninstalled.
>
> For a possible fix to this problem, please do BOTH of the following:
>
> 1. (not for Vista) Download and install update KB927891 version 3:
> <http://support.microsoft.com/kb/927891>
> and then restart Windows.
>
> 2. For 32-bit systems, download and save to hard disk, and then install:
> <http://download.windowsupdate.com/v7/windowsupdate/redist/standalone/WindowsUpdateAgent30-x86.exe>
>
> If this produces an error message about "Update agent already
> installed", then execute the installer again manually, with parameter
> /wuforce as in (at a comand prompt window):
>
> WindowsUpdateAgent30-x86.exe /wuforce
>
> Then visit Microsoft Update again, and report back whether your problem is
> fixed.
>
> --
> Robin Walker [MVP Networking]
>
>
>
>

 
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