windows update driver update damaged my network stack

This issue started AFTER upgrading my XP sp3 box with new NIC drivers
provided by windowsupdate.com

Virtual server 2005 R2 sp1 comes up, loads the guest, and can connect to
some IP addresses. Anything that accesses DNS from the guest fails. I cannot
even ping the DNS server address.

So I of course try to reinstall, at which time I receive a visual studio
debugging message unhandled exception in msiexec.exe. The install says
successful, and most of the network stack works, but I need my virtual server
to work completely.
I get the same error on both the uninstall as well as the update(KB948515).

My nic is Intel(R) 82566DM Gigabit Network

The most up to date drivers are v14. I installed v13.5 from intel's website,
no change. I've uninstalled virtual server many times at various points in
the NIC driver saga, reinstalled, tried the update to VS (KB948515)
I downloaded drivers from HP for my exact model (sp41804.exe), and the same
thing occurs.
I've also updated the windows installer to version 4.5 (4.5.6001.22159)

I even moved the 20gb vhd file to a different box, loaded up the VM, and its
network connections had NO issues.

I tried everything I could think of, but really need this to work on the
correct box.

cross posted in virtual server, but havent had a single response in over a
week.

To resolve your current problem, do a driver rollback.

Next: Configure Automatic Updates to the "Notify Only" setting (cf.
http://support.microsoft.com/kb/306525) and do not Approve the download of
any further driver updates, getting any needed updates from the manufacturer
instead.
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Client - since 2002


Michuta wrote:
> This issue started AFTER upgrading my XP sp3 box with new NIC drivers
> provided by windowsupdate.com
>
> Virtual server 2005 R2 sp1 comes up, loads the guest, and can connect to
> some IP addresses. Anything that accesses DNS from the guest fails. I
> cannot
> even ping the DNS server address.
>
> So I of course try to reinstall, at which time I receive a visual studio
> debugging message unhandled exception in msiexec.exe. The install says
> successful, and most of the network stack works, but I need my virtual
> server to work completely.
> I get the same error on both the uninstall as well as the
> update(KB948515).
>
> My nic is Intel(R) 82566DM Gigabit Network
>
> The most up to date drivers are v14. I installed v13.5 from intel's
> website,
> no change. I've uninstalled virtual server many times at various points in
> the NIC driver saga, reinstalled, tried the update to VS (KB948515)
> I downloaded drivers from HP for my exact model (sp41804.exe), and the
> same
> thing occurs.
> I've also updated the windows installer to version 4.5 (4.5.6001.22159)
>
> I even moved the 20gb vhd file to a different box, loaded up the VM, and
> its
> network connections had NO issues.
>
> I tried everything I could think of, but really need this to work on the
> correct box.
>
> cross posted in virtual server, but havent had a single response in over a
> week.

Michuta wrote:
> This issue started AFTER upgrading my XP sp3 box with new NIC
> drivers provided by windowsupdate.com
>
> Virtual server 2005 R2 sp1 comes up, loads the guest, and can
> connect to some IP addresses. Anything that accesses DNS from the
> guest fails. I cannot even ping the DNS server address.
>
> So I of course try to reinstall, at which time I receive a visual
> studio debugging message unhandled exception in msiexec.exe. The
> install says successful, and most of the network stack works, but I
> need my virtual server to work completely.
> I get the same error on both the uninstall as well as the
> update(KB948515).
>
> My nic is Intel(R) 82566DM Gigabit Network
>
> The most up to date drivers are v14. I installed v13.5 from intel's
> website, no change. I've uninstalled virtual server many times at
> various points in the NIC driver saga, reinstalled, tried the
> update to VS (KB948515)
> I downloaded drivers from HP for my exact model (sp41804.exe), and
> the same thing occurs.
> I've also updated the windows installer to version 4.5
> (4.5.6001.22159)
>
> I even moved the 20gb vhd file to a different box, loaded up the
> VM, and its network connections had NO issues.
>
> I tried everything I could think of, but really need this to work
> on the correct box.
>
> cross posted in virtual server, but havent had a single response in
> over a week.

May not help now - but...

- Rollback the driver to the one that was working originally, no need to do
all the other install/uninstall stuff - Windows XP allows you to rollback a
driver.
- Never again get hardware drivers from someone that did not create the said
piece of hardware. Only get your driver updates (1) if you have a specific
need to and (2) from the actual hardware manufacturer.

You might try reseting the network on both boxes (real and vrtual - in that
order.) Use these commands...

netsh winsock reset catalog
ipconfig /renew
ipconfig /flushdns
arp -d *
nbtstat -RR

--
Shenan Stanley
MS-MVP
--
How To Ask Questions The Smart Way
http://www.catb.org/~esr/faqs/smart-questions.html

Yeah, the first thing I did is attempt the driver rollback, which did not
resolve anything. I even went so far as to get another NIC into the box,
using a 3com chipset instead of intel, no no avail.

"PA Bear [MS MVP]" wrote:

> To resolve your current problem, do a driver rollback.
>
> Next: Configure Automatic Updates to the "Notify Only" setting (cf.
> http://support.microsoft.com/kb/306525) and do not Approve the download of
> any further driver updates, getting any needed updates from the manufacturer
> instead.
> --
> ~Robear Dyer (PA Bear)
> MS MVP-IE, Mail, Security, Windows Client - since 2002
>
>
> Michuta wrote:
> > This issue started AFTER upgrading my XP sp3 box with new NIC drivers
> > provided by windowsupdate.com
> >
> > Virtual server 2005 R2 sp1 comes up, loads the guest, and can connect to
> > some IP addresses. Anything that accesses DNS from the guest fails. I
> > cannot
> > even ping the DNS server address.
> >
> > So I of course try to reinstall, at which time I receive a visual studio
> > debugging message unhandled exception in msiexec.exe. The install says
> > successful, and most of the network stack works, but I need my virtual
> > server to work completely.
> > I get the same error on both the uninstall as well as the
> > update(KB948515).
> >
> > My nic is Intel(R) 82566DM Gigabit Network
> >
> > The most up to date drivers are v14. I installed v13.5 from intel's
> > website,
> > no change. I've uninstalled virtual server many times at various points in
> > the NIC driver saga, reinstalled, tried the update to VS (KB948515)
> > I downloaded drivers from HP for my exact model (sp41804.exe), and the
> > same
> > thing occurs.
> > I've also updated the windows installer to version 4.5 (4.5.6001.22159)
> >
> > I even moved the 20gb vhd file to a different box, loaded up the VM, and
> > its
> > network connections had NO issues.
> >
> > I tried everything I could think of, but really need this to work on the
> > correct box.
> >
> > cross posted in virtual server, but havent had a single response in over a
> > week.
>
>