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Windows Update enabled (WinXP) and it crashes constantly

 
 
JKD
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Posts: n/a

 
      08-18-2004
Hello,.

I've got a problem I can't figure out. I've had my Windows XP home Pentium
4 machine set to download automatically (Windows update) and then notify me
to install them for a long time now and all of a sudden my computer started
acting funny. I boot the machine up and it would crash, getting the dialog
to send or not to send the error report to Microsoft. This would happen
just booting up and doing nothing. If I tried to do anything, it would slow
the computer down to a crawl and crash repeatedly. I looked at one of the
log files it was going to send to Microsoft and I saw that Windows update
seemed to be the culprit. So, It took me about 15 minutes to get into the
control panel and shut down automatic updates and now the computer is
running flawlessly. Its perfect! What the heck is that all about? If I
turn auto update on again, the computer starts slowing down and crashing
when I try to do anything. Its weird because turning auto updates on
really doesn't do anything except have it check every once in a while for
updates, but it just slows the system down to a crawl and crashes it anytime
I try to open or do anything. If I click on windows explorer, it sits there
spinning the hour glass for five minutes, crashes and gives me the send a
report dialog to Microsoft, then opens windows explorer. It does this all
the way, where ever I go whatever I do. Anyone have any ideas? Thanks

Jim


 
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Allenh [MSFT]
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      08-23-2004
Hi Adam,

Do you receive an error in your event logs
Do you receive a site error when trying to download the update package.

If you review the error fro Internet Explore what is the error or file
crashing on?

Could you please send me the system and application log in event viewer to
a-?

Thank you
Allenh [MSFT]

"JKD" <> wrote in message
news:%...
> Hello,.
>
> I've got a problem I can't figure out. I've had my Windows XP home
> Pentium
> 4 machine set to download automatically (Windows update) and then notify
> me
> to install them for a long time now and all of a sudden my computer
> started
> acting funny. I boot the machine up and it would crash, getting the
> dialog
> to send or not to send the error report to Microsoft. This would happen
> just booting up and doing nothing. If I tried to do anything, it would
> slow
> the computer down to a crawl and crash repeatedly. I looked at one of the
> log files it was going to send to Microsoft and I saw that Windows update
> seemed to be the culprit. So, It took me about 15 minutes to get into the
> control panel and shut down automatic updates and now the computer is
> running flawlessly. Its perfect! What the heck is that all about? If I
> turn auto update on again, the computer starts slowing down and crashing
> when I try to do anything. Its weird because turning auto updates on
> really doesn't do anything except have it check every once in a while for
> updates, but it just slows the system down to a crawl and crashes it
> anytime
> I try to open or do anything. If I click on windows explorer, it sits
> there
> spinning the hour glass for five minutes, crashes and gives me the send a
> report dialog to Microsoft, then opens windows explorer. It does this all
> the way, where ever I go whatever I do. Anyone have any ideas? Thanks
>
> Jim
>
>



 
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