Windows Update Error Code 646...

I have been receiving Error Code 646 for the following three items that
Windows Update has been trying to install: Security Update for Microsoft
Visio Viewer 2007; and these two updates: Security Update for 2007 Microsoft
Office System.
I tried to install them both yesterday and today and still the same result.
I am running Windows Vista Ultimate SP2.
What can I do to resolve this?

gamerchic82 wrote:
> I have been receiving Error Code 646 for the following three items
> that Windows Update has been trying to install: Security Update for
> Microsoft Visio Viewer 2007; and these two updates: Security Update
> for 2007 Microsoft Office System.
> I tried to install them both yesterday and today and still the same
> result. I am running Windows Vista Ultimate SP2.
> What can I do to resolve this?

What firewall application are you running?
What AntiVirus?

32-bit or 64-bit Vista?

--
Shenan Stanley
MS-MVP
--
How To Ask Questions The Smart Way
http://www.catb.org/~esr/faqs/smart-questions.html

gamerchic82 wrote:
:: I have been receiving Error Code 646 for the following three items
:: that Windows Update has been trying to install: Security Update for
:: Microsoft Visio Viewer 2007; and these two updates: Security Update
:: for 2007 Microsoft Office System.
:: I tried to install them both yesterday and today and still the same
:: result. I am running Windows Vista Ultimate SP2.
:: What can I do to resolve this?


For the MS Viso Viewer, remove the viewer and reinstall it (the update may
be looking for the original source files).

1.
http://www.microsoft.com/downloads/d...DisplayLang=en
2.
http://www.microsoft.com/downloads/d...displaylang=en
SP1
3.
http://www.microsoft.com/downloads/d...displaylang=en
SP2
System Requirements
a.. Supported Operating Systems: Windows Server 2003; Windows Vista;
Windows XP


a.. This update applies to the following product:
a.. Microsoft Visio Viewer 2007 (with Microsoft Office Visio Viewer 2007
(SP1))
b.. Microsoft Visio Viewer 2007 (with Microsoft Office Visio Viewer 2007
(SP2))
As regards the Security Update for 2007 Microsoft Office System, locate the
same and manually download and install.
http://catalog.update.microsoft.com/v7/site/Home.aspx
or
Search for a download
http://www.microsoft.com/downloads/s...displaylang=en

or trying leaving the media (the office 2007 installation disk) in the
installation drive and installing or if manually downloading and installing
and/or leaving the installation media in the installation drive doesn't
work, then you may have to repair/reinstall office 2007. (Make sure you have
your product key handy)



--

TaurArian [MVP] 2005-2010 - Update Services
http://taurarian.mvps.org
======================================
Disclaimer: The information has been posted "as is" with no warranties
or guarantees and doesn't give any rights.

"gamerchic82" wrote:

> I have been receiving Error Code 646 for the following three items that
> Windows Update has been trying to install: Security Update for Microsoft
> Visio Viewer 2007; and these two updates: Security Update for 2007 Microsoft
> Office System.
> I tried to install them both yesterday and today and still the same result.
> I am running Windows Vista Ultimate SP2.
> What can I do to resolve this?

hello,
go to microsoft website and type the error code to bing search,
install all the 97....error code one by one, after that go to windows update
and try installing it again. if you got the same result, im willing to help
fix the problem remotely.


"gamerchic82" wrote:

> I have been receiving Error Code 646 for the following three items that
> Windows Update has been trying to install: Security Update for Microsoft
> Visio Viewer 2007; and these two updates: Security Update for 2007 Microsoft
> Office System.
> I tried to install them both yesterday and today and still the same result.
> I am running Windows Vista Ultimate SP2.
> What can I do to resolve this?

"TaurArian" wrote:

> gamerchic82 wrote:
> :: I have been receiving Error Code 646 for the following three items
> :: that Windows Update has been trying to install: Security Update for
> :: Microsoft Visio Viewer 2007; and these two updates: Security Update
> :: for 2007 Microsoft Office System.
> :: I tried to install them both yesterday and today and still the same
> :: result. I am running Windows Vista Ultimate SP2.
> :: What can I do to resolve this?
>
>
> For the MS Viso Viewer, remove the viewer and reinstall it (the update may
> be looking for the original source files).
>
> 1.
> http://www.microsoft.com/downloads/d...DisplayLang=en
> 2.
> http://www.microsoft.com/downloads/d...displaylang=en
> SP1
> 3.
> http://www.microsoft.com/downloads/d...displaylang=en
> SP2
> System Requirements
> a.. Supported Operating Systems: Windows Server 2003; Windows Vista;
> Windows XP
>
>
> a.. This update applies to the following product:
> a.. Microsoft Visio Viewer 2007 (with Microsoft Office Visio Viewer 2007
> (SP1))
> b.. Microsoft Visio Viewer 2007 (with Microsoft Office Visio Viewer 2007
> (SP2))
> As regards the Security Update for 2007 Microsoft Office System, locate the
> same and manually download and install.
> http://catalog.update.microsoft.com/v7/site/Home.aspx
> or
> Search for a download
> http://www.microsoft.com/downloads/s...displaylang=en
>
> or trying leaving the media (the office 2007 installation disk) in the
> installation drive and installing or if manually downloading and installing
> and/or leaving the installation media in the installation drive doesn't
> work, then you may have to repair/reinstall office 2007. (Make sure you have
> your product key handy)
>
>
>
> --
>
> TaurArian [MVP] 2005-2010 - Update Services
> http://taurarian.mvps.org
> ======================================
> Disclaimer: The information has been posted "as is" with no warranties
> or guarantees and doesn't give any rights.

I'm having this same problem, can't install this update. I've turned off
the firewall, virus protection. I can't believe this update can't install
without the user having to go through all these contortions to get it
processed.

rld513 wrote:
:: "TaurArian" wrote:
::
::: gamerchic82 wrote:
::::: I have been receiving Error Code 646 for the following three items
::::: that Windows Update has been trying to install: Security Update
::::: for Microsoft Visio Viewer 2007; and these two updates: Security
::::: Update for 2007 Microsoft Office System.
::::: I tried to install them both yesterday and today and still the
::::: same result. I am running Windows Vista Ultimate SP2.
::::: What can I do to resolve this?
:::
:::
::: For the MS Viso Viewer, remove the viewer and reinstall it (the
::: update may be looking for the original source files).
:::
::: 1.
:::
http://www.microsoft.com/downloads/d...DisplayLang=en
::: 2.
:::
http://www.microsoft.com/downloads/d...displaylang=en
::: SP1
::: 3.
:::
http://www.microsoft.com/downloads/d...displaylang=en
::: SP2
::: System Requirements
::: a.. Supported Operating Systems: Windows Server 2003; Windows
::: Vista; Windows XP
:::
:::
::: a.. This update applies to the following product:
::: a.. Microsoft Visio Viewer 2007 (with Microsoft Office Visio
::: Viewer 2007 (SP1))
::: b.. Microsoft Visio Viewer 2007 (with Microsoft Office Visio
::: Viewer 2007 (SP2))
::: As regards the Security Update for 2007 Microsoft Office System,
::: locate the same and manually download and install.
::: http://catalog.update.microsoft.com/v7/site/Home.aspx
::: or
::: Search for a download
::: http://www.microsoft.com/downloads/s...displaylang=en
:::
::: or trying leaving the media (the office 2007 installation disk) in
::: the installation drive and installing or if manually downloading
::: and installing and/or leaving the installation media in the
::: installation drive doesn't work, then you may have to
::: repair/reinstall office 2007. (Make sure you have your product key
::: handy)
:::
:::
:::
::: --
:::
::: TaurArian [MVP] 2005-2010 - Update Services
::: http://taurarian.mvps.org
::: ======================================
::: Disclaimer: The information has been posted "as is" with no
::: warranties
::: or guarantees and doesn't give any rights.
::
:: I'm having this same problem, can't install this update. I've
:: turned off the firewall, virus protection. I can't believe this
:: update can't install without the user having to go through all these
:: contortions to get it processed.



My theory is that a registry cleaner may have been used or the source files
for the original installation removed (Office updates).

Try leaving the original Office disk in the installation drive and see if
that rectifies the problem. If not manually install the update/s.

With the viewer update, it's most likely when the original viewer was
installed the source was deleted therefore hence the problem of not being
able to install the update.

K

(11/21/09) - I have Vista (64bit version), and I was getting this error for three weeks myself. Thanks to one the suggestions below, I got it to work. The suggestion that worked for me was to "manually" install each update "individually". I could not use the windows automatic update feature. Here's what I did (BTW, I did not have to turn off my firewall to do this):

1) Went to Bing.Com
2) Typed in the exact name of the update as it was displayed on the Windows Update Screen (e.g. Security Update for Microsoft Office Excel (KB######)
3) Bing found the exact match to what I typed in on the Microsoft website
4) I clicked on the link
5) Selected "Download"
6) And Viola, it worked :-)
7) I repeated this step four more times, and now I've successfully installed all five updates that I'd been trying to install for three weeks.
8) Thanks again to all of the tips people listed below, that was helpful and the "manual" update tip worked for me.

Hope this works for other people as well.

I am also getting the same error Code 646 when installing the updates.
Please advice..

Nixon

"gamerchic82" wrote:

> I have been receiving Error Code 646 for the following three items that
> Windows Update has been trying to install: Security Update for Microsoft
> Visio Viewer 2007; and these two updates: Security Update for 2007 Microsoft
> Office System.
> I tried to install them both yesterday and today and still the same result.
> I am running Windows Vista Ultimate SP2.
> What can I do to resolve this?

Nixon Jacob wrote:
> I am also getting the same error Code 646 when installing the
> updates. Please advice..

Did you read the rest of the conversation(s) you replied to? ;-)

--
Shenan Stanley
MS-MVP
--
How To Ask Questions The Smart Way
http://www.catb.org/~esr/faqs/smart-questions.html