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Windows update error help please

 
 
djnfinity
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      11-17-2004
hi,
I am trying to install the new windows update on windows xp and it goes
throught the process and starts to 'inspect my my current configuration' -
but then half way through after the backup process and creating a restore
point it stops and gives me a popup saying - Service Pack 2 Setup Error--
Unable to read from or write to the database. Then it prompts me again
saying-- Service pack 2 installation did not complete.
I am logged on as the administrator and have nothing else but internet
explorer running.
Can anyone help me resolve this issue?
thanks, djnfinity
 
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jim riverman
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      11-18-2004


try
0x800710D9

Unable to read from or write to the database


You cannot install some updates or programs
http://support.microsoft.com/default.aspx?scid=822798

Cryptographic service and related errors
http://www.michna.com/kb/WxSP2.htm#C...Service_Pack_2
Look for fixdb.bat under "Error 0x800710D9



 
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