Windows Update Error - Office 2003

My computer keeps telling me to update 3-items (KB905756, KB913807 &
KB913161).
Each time I do the updates, they fail to install. I can't figure out why.
Then the next day, the updates want to install again. This has been an
ongoing process for several days now.

I tried to download each of the updates separately. This made no
difference.

What do I do?

How to troubleshoot failures updating your Office installation from the Office Update Web site
http://support.microsoft.com/kb/304498


--
===========================
TaurArian [MS-MVP] 2005-2006
===========================
http://www.dts-l.org/goodpost.htm
"Need more help? http://support.microsoft.com/?scid=ph;en-us;6527




"JCO" <> wrote in message news:QfpTf.2764$I7.2346@trnddc03...
> My computer keeps telling me to update 3-items (KB905756, KB913807 &
> KB913161).
> Each time I do the updates, they fail to install. I can't figure out why.
> Then the next day, the updates want to install again. This has been an
> ongoing process for several days now.
>
> I tried to download each of the updates separately. This made no
> difference.
>
> What do I do?
>
>
>

Thanks, this is very help full.
I've worked thru most of this already but so far it has not made a
difference.

I also realized that we have a public.office.setup newsgroup where I also
posted this problem.

Thanks again (so far)

"TaurArian [MS-MVP]" <> wrote in message
news:...
> How to troubleshoot failures updating your Office installation from the
Office Update Web site
> http://support.microsoft.com/kb/304498
>
>
> --
> ===========================
> TaurArian [MS-MVP] 2005-2006
> ===========================
> http://www.dts-l.org/goodpost.htm
> "Need more help? http://support.microsoft.com/?scid=ph;en-us;6527
>
>
>
>
> "JCO" <> wrote in message
news:QfpTf.2764$I7.2346@trnddc03...
> > My computer keeps telling me to update 3-items (KB905756, KB913807 &
> > KB913161).
> > Each time I do the updates, they fail to install. I can't figure out
why.
> > Then the next day, the updates want to install again. This has been an
> > ongoing process for several days now.
> >
> > I tried to download each of the updates separately. This made no
> > difference.
> >
> > What do I do?
> >
> >
> >

I have what appears (on the surface) to be exactly the same problem.
KB905756, KB913807 and KB913161 are failing to install. Other Windows
updates (e.g. KB913446) are installing without any problems.

Installation failure is showing Error Code 0x52F as the status code in the
Update History, which appears to be Installer Error 1327.
This implies an invalid drive letter.

I have a failed drive at the moment (dead hard disk that has been unplugged)
Although it was only used as a scratch area, I'm wondering if the Office
setup has retained some knowledge about the missing drive and is refusing to
play as a result?


"JCO" wrote:

> Thanks, this is very help full.
> I've worked thru most of this already but so far it has not made a
> difference.
>
> I also realized that we have a public.office.setup newsgroup where I also
> posted this problem.
>
> Thanks again (so far)
>
> "TaurArian [MS-MVP]" <> wrote in message
> news:...
> > How to troubleshoot failures updating your Office installation from the
> Office Update Web site
> > http://support.microsoft.com/kb/304498
> >
> >
> > --
> > ===========================
> > TaurArian [MS-MVP] 2005-2006
> > ===========================
> > http://www.dts-l.org/goodpost.htm
> > "Need more help? http://support.microsoft.com/?scid=ph;en-us;6527
> >
> >
> >
> >
> > "JCO" <> wrote in message
> news:QfpTf.2764$I7.2346@trnddc03...
> > > My computer keeps telling me to update 3-items (KB905756, KB913807 &
> > > KB913161).
> > > Each time I do the updates, they fail to install. I can't figure out
> why.
> > > Then the next day, the updates want to install again. This has been an
> > > ongoing process for several days now.
> > >
> > > I tried to download each of the updates separately. This made no
> > > difference.
> > >
> > > What do I do?
> > >
> > >
> > >
>
>
>

I also have some that have updated just fine, but the 3-listed ... always
fail. Going back to Windows Update, I was able to find the error code:
Error Code: 0x80070643
Not sure what this code means. I know my issue has nothing to do with a
"drive" acting up. I don't have that issue. Good luck with yours... while
I research my error code.


"Furry Mark" <Furry > wrote in message
news:46BB7041-C08B-46EB-BDB7-...
> I have what appears (on the surface) to be exactly the same problem.
> KB905756, KB913807 and KB913161 are failing to install. Other Windows
> updates (e.g. KB913446) are installing without any problems.
>
> Installation failure is showing Error Code 0x52F as the status code in the
> Update History, which appears to be Installer Error 1327.
> This implies an invalid drive letter.
>
> I have a failed drive at the moment (dead hard disk that has been
unplugged)
> Although it was only used as a scratch area, I'm wondering if the Office
> setup has retained some knowledge about the missing drive and is refusing
to
> play as a result?
>
>
> "JCO" wrote:
>
> > Thanks, this is very help full.
> > I've worked thru most of this already but so far it has not made a
> > difference.
> >
> > I also realized that we have a public.office.setup newsgroup where I
also
> > posted this problem.
> >
> > Thanks again (so far)
> >
> > "TaurArian [MS-MVP]" <> wrote in message
> > news:...
> > > How to troubleshoot failures updating your Office installation from
the
> > Office Update Web site
> > > http://support.microsoft.com/kb/304498
> > >
> > >
> > > --
> > > ===========================
> > > TaurArian [MS-MVP] 2005-2006
> > > ===========================
> > > http://www.dts-l.org/goodpost.htm
> > > "Need more help? http://support.microsoft.com/?scid=ph;en-us;6527
> > >
> > >
> > >
> > >
> > > "JCO" <> wrote in message
> > news:QfpTf.2764$I7.2346@trnddc03...
> > > > My computer keeps telling me to update 3-items (KB905756, KB913807 &
> > > > KB913161).
> > > > Each time I do the updates, they fail to install. I can't figure
out
> > why.
> > > > Then the next day, the updates want to install again. This has been
an
> > > > ongoing process for several days now.
> > > >
> > > > I tried to download each of the updates separately. This made no
> > > > difference.
> > > >
> > > > What do I do?
> > > >
> > > >
> > > >
> >
> >
> >

Office Update fails to Install with error 0x52F
http://update.microsoft.com/windowsu...=en&IsMu=False
Disabling the LIS would clean-up the registry setting and might fix the issue. If the update
requires source from cache and if it is binary update, the first attempt at install might fail and
the install will switch to full file for the next detection cycle.



--
===========================
TaurArian [MS-MVP] 2005-2006
===========================
http://www.dts-l.org/goodpost.htm
"Need more help? http://support.microsoft.com/?scid=ph;en-us;6527




"Furry Mark" <Furry > wrote in message
news:46BB7041-C08B-46EB-BDB7-...
>I have what appears (on the surface) to be exactly the same problem.
> KB905756, KB913807 and KB913161 are failing to install. Other Windows
> updates (e.g. KB913446) are installing without any problems.
>
> Installation failure is showing Error Code 0x52F as the status code in the
> Update History, which appears to be Installer Error 1327.
> This implies an invalid drive letter.
>
> I have a failed drive at the moment (dead hard disk that has been unplugged)
> Although it was only used as a scratch area, I'm wondering if the Office
> setup has retained some knowledge about the missing drive and is refusing to
> play as a result?
>
>
> "JCO" wrote:
>
>> Thanks, this is very help full.
>> I've worked thru most of this already but so far it has not made a
>> difference.
>>
>> I also realized that we have a public.office.setup newsgroup where I also
>> posted this problem.
>>
>> Thanks again (so far)
>>
>> "TaurArian [MS-MVP]" <> wrote in message
>> news:...
>> > How to troubleshoot failures updating your Office installation from the
>> Office Update Web site
>> > http://support.microsoft.com/kb/304498
>> >
>> >
>> > --
>> > ===========================
>> > TaurArian [MS-MVP] 2005-2006
>> > ===========================
>> > http://www.dts-l.org/goodpost.htm
>> > "Need more help? http://support.microsoft.com/?scid=ph;en-us;6527
>> >
>> >
>> >
>> >
>> > "JCO" <> wrote in message
>> news:QfpTf.2764$I7.2346@trnddc03...
>> > > My computer keeps telling me to update 3-items (KB905756, KB913807 &
>> > > KB913161).
>> > > Each time I do the updates, they fail to install. I can't figure out
>> why.
>> > > Then the next day, the updates want to install again. This has been an
>> > > ongoing process for several days now.
>> > >
>> > > I tried to download each of the updates separately. This made no
>> > > difference.
>> > >
>> > > What do I do?
>> > >
>> > >
>> > >
>>
>>
>>

Office 2003 Update fails to install with error 0x80070643
http://update.microsoft.com/windowsu...=en&IsMu=False
You receive error 0x80070643 when you are installing Office 2003 Updates. Updates fail to install
because ose service is disabled or cannot be started. Applicable Office versions: Office 2003

You receive an "Error 80070643" error message when you try to update Office 2003 by using Software
Update Services
http://support.microsoft.com/?id=903772


--
===========================
TaurArian [MS-MVP] 2005-2006
===========================
http://www.dts-l.org/goodpost.htm
"Need more help? http://support.microsoft.com/?scid=ph;en-us;6527




"JCO" <> wrote in message news:dsHTf.4055$I7.193@trnddc03...
>I also have some that have updated just fine, but the 3-listed ... always
> fail. Going back to Windows Update, I was able to find the error code:
> Error Code: 0x80070643
> Not sure what this code means. I know my issue has nothing to do with a
> "drive" acting up. I don't have that issue. Good luck with yours... while
> I research my error code.
>
>
> "Furry Mark" <Furry > wrote in message
> news:46BB7041-C08B-46EB-BDB7-...
>> I have what appears (on the surface) to be exactly the same problem.
>> KB905756, KB913807 and KB913161 are failing to install. Other Windows
>> updates (e.g. KB913446) are installing without any problems.
>>
>> Installation failure is showing Error Code 0x52F as the status code in the
>> Update History, which appears to be Installer Error 1327.
>> This implies an invalid drive letter.
>>
>> I have a failed drive at the moment (dead hard disk that has been
> unplugged)
>> Although it was only used as a scratch area, I'm wondering if the Office
>> setup has retained some knowledge about the missing drive and is refusing
> to
>> play as a result?
>>
>>
>> "JCO" wrote:
>>
>> > Thanks, this is very help full.
>> > I've worked thru most of this already but so far it has not made a
>> > difference.
>> >
>> > I also realized that we have a public.office.setup newsgroup where I
> also
>> > posted this problem.
>> >
>> > Thanks again (so far)
>> >
>> > "TaurArian [MS-MVP]" <> wrote in message
>> > news:...
>> > > How to troubleshoot failures updating your Office installation from
> the
>> > Office Update Web site
>> > > http://support.microsoft.com/kb/304498
>> > >
>> > >
>> > > --
>> > > ===========================
>> > > TaurArian [MS-MVP] 2005-2006
>> > > ===========================
>> > > http://www.dts-l.org/goodpost.htm
>> > > "Need more help? http://support.microsoft.com/?scid=ph;en-us;6527
>> > >
>> > >
>> > >
>> > >
>> > > "JCO" <> wrote in message
>> > news:QfpTf.2764$I7.2346@trnddc03...
>> > > > My computer keeps telling me to update 3-items (KB905756, KB913807 &
>> > > > KB913161).
>> > > > Each time I do the updates, they fail to install. I can't figure
> out
>> > why.
>> > > > Then the next day, the updates want to install again. This has been
> an
>> > > > ongoing process for several days now.
>> > > >
>> > > > I tried to download each of the updates separately. This made no
>> > > > difference.
>> > > >
>> > > > What do I do?
>> > > >
>> > > >
>> > > >
>> >
>> >
>> >
>
>

Beauty is only skin deep, but ugly goes clear to the bone and JCO said
> I also have some that have updated just fine, but the 3-listed ...
> always fail. Going back to Windows Update, I was able to find the
> error code: Error Code: 0x80070643
> Not sure what this code means. I know my issue has nothing to do
> with a "drive" acting up. I don't have that issue. Good luck with
> yours... while I research my error code.
>
>

I am having exactly the same problem... Same 3 updates KB905756, KB913807
and KB913161
yet other install fine

"Windows failed to install the following update with error 0x80070643:"

If you find a fix let me know


> "Furry Mark" <Furry > wrote in message
> news:46BB7041-C08B-46EB-BDB7-...
>> I have what appears (on the surface) to be exactly the same problem.
>> KB905756, KB913807 and KB913161 are failing to install. Other Windows
>> updates (e.g. KB913446) are installing without any problems.
>>
>> Installation failure is showing Error Code 0x52F as the status code
>> in the Update History, which appears to be Installer Error 1327.
>> This implies an invalid drive letter.
>>
>> I have a failed drive at the moment (dead hard disk that has been
>> unplugged) Although it was only used as a scratch area, I'm
>> wondering if the Office setup has retained some knowledge about the
>> missing drive and is refusing to play as a result?
>>
>>
>> "JCO" wrote:
>>
>>> Thanks, this is very help full.
>>> I've worked thru most of this already but so far it has not made a
>>> difference.
>>>
>>> I also realized that we have a public.office.setup newsgroup where
>>> I also posted this problem.
>>>
>>> Thanks again (so far)
>>>
>>> "TaurArian [MS-MVP]" <> wrote in
>>> message news:...
>>>> How to troubleshoot failures updating your Office installation
>>>> from the Office Update Web site
>>>> http://support.microsoft.com/kb/304498
>>>>
>>>>
>>>> --
>>>> ===========================
>>>> TaurArian [MS-MVP] 2005-2006
>>>> ===========================
>>>> http://www.dts-l.org/goodpost.htm
>>>> "Need more help? http://support.microsoft.com/?scid=ph;en-us;6527
>>>>
>>>>
>>>>
>>>>
>>>> "JCO" <> wrote in message
>>> news:QfpTf.2764$I7.2346@trnddc03...
>>>>> My computer keeps telling me to update 3-items (KB905756,
>>>>> KB913807 & KB913161).
>>>>> Each time I do the updates, they fail to install. I can't figure
>>>>> out why. Then the next day, the updates want to install again.
>>>>> This has been an ongoing process for several days now.
>>>>>
>>>>> I tried to download each of the updates separately. This made no
>>>>> difference.
>>>>>
>>>>> What do I do?

That worked a treat - Thank you very much!

The MSOCache location was on the failed drive (I guess it got chosen because
that drive had the most free space at the time) - moved it to the boot drive
and all three updates applied without any problems.

Thanks again.

"TaurArian [MS-MVP]" wrote:

> Office Update fails to Install with error 0x52F
> http://update.microsoft.com/windowsu...=en&IsMu=False
> Disabling the LIS would clean-up the registry setting and might fix the issue. If the update
> requires source from cache and if it is binary update, the first attempt at install might fail and
> the install will switch to full file for the next detection cycle.
>
>
>
> --
> ===========================
> TaurArian [MS-MVP] 2005-2006
> ===========================
> http://www.dts-l.org/goodpost.htm
> "Need more help? http://support.microsoft.com/?scid=ph;en-us;6527
>
>
>
>
> "Furry Mark" <Furry > wrote in message
> news:46BB7041-C08B-46EB-BDB7-...
> >I have what appears (on the surface) to be exactly the same problem.
> > KB905756, KB913807 and KB913161 are failing to install. Other Windows
> > updates (e.g. KB913446) are installing without any problems.
> >
> > Installation failure is showing Error Code 0x52F as the status code in the
> > Update History, which appears to be Installer Error 1327.
> > This implies an invalid drive letter.
> >
> > I have a failed drive at the moment (dead hard disk that has been unplugged)
> > Although it was only used as a scratch area, I'm wondering if the Office
> > setup has retained some knowledge about the missing drive and is refusing to
> > play as a result?
> >
> >
> > "JCO" wrote:
> >
> >> Thanks, this is very help full.
> >> I've worked thru most of this already but so far it has not made a
> >> difference.
> >>
> >> I also realized that we have a public.office.setup newsgroup where I also
> >> posted this problem.
> >>
> >> Thanks again (so far)
> >>
> >> "TaurArian [MS-MVP]" <> wrote in message
> >> news:...
> >> > How to troubleshoot failures updating your Office installation from the
> >> Office Update Web site
> >> > http://support.microsoft.com/kb/304498
> >> >
> >> >
> >> > --
> >> > ===========================
> >> > TaurArian [MS-MVP] 2005-2006
> >> > ===========================
> >> > http://www.dts-l.org/goodpost.htm
> >> > "Need more help? http://support.microsoft.com/?scid=ph;en-us;6527
> >> >
> >> >
> >> >
> >> >
> >> > "JCO" <> wrote in message
> >> news:QfpTf.2764$I7.2346@trnddc03...
> >> > > My computer keeps telling me to update 3-items (KB905756, KB913807 &
> >> > > KB913161).
> >> > > Each time I do the updates, they fail to install. I can't figure out
> >> why.
> >> > > Then the next day, the updates want to install again. This has been an
> >> > > ongoing process for several days now.
> >> > >
> >> > > I tried to download each of the updates separately. This made no
> >> > > difference.
> >> > >
> >> > > What do I do?
> >> > >
> >> > >
> >> > >
> >>
> >>
> >>
>
>

It appears that this problem goes away for most people when they go to the
Service area and start "Office Source Engine". In my case, I have started
this service and the updates still DO NOT INSTALL. These are files that I
have downloaded separately and I've tried thru the Update Feature. In both
cases, it fails. When it fails as an independent update (downloaded file)
it gives no log or no reason for the failure. When it fails from the MS
Update Window, it gives Error Code: 0x80070643


"Mark" <com@dad@> wrote in message
news:...
> Beauty is only skin deep, but ugly goes clear to the bone and JCO said
> > I also have some that have updated just fine, but the 3-listed ...
> > always fail. Going back to Windows Update, I was able to find the
> > error code: Error Code: 0x80070643
> > Not sure what this code means. I know my issue has nothing to do
> > with a "drive" acting up. I don't have that issue. Good luck with
> > yours... while I research my error code.
> >
> >
>
> I am having exactly the same problem... Same 3 updates KB905756, KB913807
> and KB913161
> yet other install fine
>
> "Windows failed to install the following update with error 0x80070643:"
>
> If you find a fix let me know
>
>
> > "Furry Mark" <Furry > wrote in message
> > news:46BB7041-C08B-46EB-BDB7-...
> >> I have what appears (on the surface) to be exactly the same problem.
> >> KB905756, KB913807 and KB913161 are failing to install. Other Windows
> >> updates (e.g. KB913446) are installing without any problems.
> >>
> >> Installation failure is showing Error Code 0x52F as the status code
> >> in the Update History, which appears to be Installer Error 1327.
> >> This implies an invalid drive letter.
> >>
> >> I have a failed drive at the moment (dead hard disk that has been
> >> unplugged) Although it was only used as a scratch area, I'm
> >> wondering if the Office setup has retained some knowledge about the
> >> missing drive and is refusing to play as a result?
> >>
> >>
> >> "JCO" wrote:
> >>
> >>> Thanks, this is very help full.
> >>> I've worked thru most of this already but so far it has not made a
> >>> difference.
> >>>
> >>> I also realized that we have a public.office.setup newsgroup where
> >>> I also posted this problem.
> >>>
> >>> Thanks again (so far)
> >>>
> >>> "TaurArian [MS-MVP]" <> wrote in
> >>> message news:...
> >>>> How to troubleshoot failures updating your Office installation
> >>>> from the Office Update Web site
> >>>> http://support.microsoft.com/kb/304498
> >>>>
> >>>>
> >>>> --
> >>>> ===========================
> >>>> TaurArian [MS-MVP] 2005-2006
> >>>> ===========================
> >>>> http://www.dts-l.org/goodpost.htm
> >>>> "Need more help? http://support.microsoft.com/?scid=ph;en-us;6527
> >>>>
> >>>>
> >>>>
> >>>>
> >>>> "JCO" <> wrote in message
> >>> news:QfpTf.2764$I7.2346@trnddc03...
> >>>>> My computer keeps telling me to update 3-items (KB905756,
> >>>>> KB913807 & KB913161).
> >>>>> Each time I do the updates, they fail to install. I can't figure
> >>>>> out why. Then the next day, the updates want to install again.
> >>>>> This has been an ongoing process for several days now.
> >>>>>
> >>>>> I tried to download each of the updates separately. This made no
> >>>>> difference.
> >>>>>
> >>>>> What do I do?
>
>