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Windows update error solution

 
 
Arul Dass
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      03-10-2007
I tried every method in knowledge base as well as in forums, all failed to
solve the problem of Windows update error. When I do it manually downloading
the updates the installation is succesfull. Can anyone give an accurate
solution for this error.
 
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TaurArian [MS-MVP]
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      03-10-2007
You want an accurate solution for your error yet you provide no details, for example what
error are you receiving, what operating system are you using etc.

Without accurate information, you cannot expect an accurate solution.

In the meantime,

How to view the Update log in Windows

Click Start, and then click Run.
In the Open box, type %windir%\windowsupdate.log
and then click OK.

Scroll down towards the bottom for the latest entries to locate the error code(s)
associated with the latest failed attempt to download/install. If appropriate copy and
paste the error codes into this thread so someone may be able to assist you. On the other
hand, you may be able to find the error code and other suggestions by searching the
Newsgroup.

Also check Windows folder for file called KB******.log (****** = number of update ie
KB896688) and post the contents of the failed update.
This may provide further clues as to why the update failed.

How to read the Windowsupdate.log file:
http://support.microsoft.com/?kbid=902093


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"Arul Dass" <> wrote in message
news:596D0446-CC15-4CCB-AB46-...
|I tried every method in knowledge base as well as in forums, all failed to
| solve the problem of Windows update error. When I do it manually downloading
| the updates the installation is succesfull. Can anyone give an accurate
| solution for this error.


 
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KR
Guest
Posts: n/a

 
      03-10-2007
I am having this same error. Please help me fix this error. On a Windows XP
Pro SP/2 computer. Here is
some of the content of the windowsupdate.log you referred to. I have tried
to find the solution on the MS website but have so far been unsuccessful. If
you need more info from my log, please let me know. Thanks for taking the
time to help me. This problem is happening on several computers in my
organization.

2007-03-09 22:21:58 1016 5a4 Report REPORT EVENT:
{7590FF11-2ECB-45E3-8A0E-A8767954823C} 2007-03-09
22:21:53-0500 1 162 101 {924F9F95-43C8-94CC-7736-BD0A4E409186} 100 0 AutomaticUpdates Success Content Download Download succeeded.
2007-03-09 22:21:58 1016 5a4 Report REPORT EVENT:
{F023EB3A-F8C0-42DA-ABB1-AC6D024D1C1F} 2007-03-09
22:21:53-0500 1 188 102 {00000000-0000-0000-0000-000000000000} 0 0 AutomaticUpdates Success Content
Install Installation Ready: The following updates are downloaded and ready
for installation. This computer is currently scheduled to install these
updates on Monday, March 12, 2007 at 3:00 AM: - Security Update for Windows
XP (KB928843) - Cumulative Security Update for Internet Explorer 6 for
Windows XP (KB928090) - Security Update for Office 2003 (KB920813) - Windows
Malicious Software Removal Tool - February 2007 (KB890830) - Update for Excel
2003 (KB929058) - Update for Office 2003 (KB923097) - Security Update for
Word 2003 (KB929057) - Cumulative Security Update for Outlook Express for
Windows XP (KB923694) - Security Update for Windows XP (KB920213) - Security
Update for Windows XP (KB926255) - Security Update for Windows XP (KB918118)
- Update for Office 2003 (KB925251) - Security Update for Windows XP
(KB923191) - Update for PowerPoint 2003 (KB929060) - Security Update for
Windows XP (KB926436) - Security Update for Windows XP (KB923689) - Security
Update for Outlook 2003 (KB924085) - Update for Windows XP (KB931836) -
Security Update for Windows XP (KB924496) - Security Update for Windows XP
(KB924270) - Security Update for Windows XP (KB924667) - Security Update f
2007-03-09 22:22:01 3956 f54 AUClnt AU client got new directive = 'Install
Approval', serviceId = {7971F918-A847-4430-9279-4A52D1EFE18D}, return =
0x00000000
2007-03-09 22:22:01 3956 f54 AUClnt AU client creating UI plugin,
clsid={3809920F-B9D4-42DA-92E0-E26265E0FB89}
2007-03-09 22:22:02 1016 eac AU AU setting client response for sessionId 0x0
to 'Pending'
2007-03-10 02:22:01 1016 550 AU AU setting client response for sessionId 0x0
to 'Overdue'
 
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