Windows Update errors Frustration

I've been trying to solve the Update freeze, Error problems and have worked
with two Microsoft people and many solutions some I have used from here and
the knowledge base, without success.

I guess with the amount of time it is taking, I almost feel I am being a
tester for the problem and I don't have the time or patience for much more of
this.

Are there other people out there having similar experiences? there does not
seem to be a single fix but multiples and if you don't succeed try again.
I've also noticed some of the fixes are slightly modifed depending on the
source.


Has anyone tried doing a reinstall with the XP2 Cd to get the sytesm back to
a
base state.

Is there going to be a patch or do I have to spend another xhours testing
solutions that do not work.

Some options I have tried that didn't work

Suggestion 1

This issue occurs if the Storage location of the Downloads from the Windows
Update site gets corrupted. We need to rename the SoftwareDistribution folder
and access the windows update site so that a new folder can be created. For
renaming the SoftwareDistribution, the Automatic Update service needs to be
stopped. We will enable the service once the renaming is completed.

2. Now Rename the SoftwareDistribution folder (XP wouldn't let me do it
shared files with server off command in place)
Delete files in folder and wait for rebuild (did not work either)

Suggestion 2

This issue occurs if some files are not properly registered in the system. I
have listed some steps that will assist you with resolving the error message.

01. Click Start and select Run and type "regsvr32 wuapi.dll" ( without the
quotation marks and this applies to all the files)
02. Click OK to register it. 10 steps

Suggestion 1A

Remove invalid characters from the proxy exception list and then clear the
proxy cache.

1. Open Internet Explorer.
2. On the Tools, select Internet Options.
3. Click on the Connections tab.
4. Click on the LAN Settings.
5. Click on the Advanced button.
6. Please delete any entry in the Exceptions section.

Next, clear your proxy cache.

1. Click on Start, and then click /Run.
2. Type cmd in the Open box to get a DOS prompt.
3. Type proxycfg -d at the command prompt, and press Enter.
4. Type net stop wuauserv at the command prompt, and press Enter
5. Type net start wuauserv at the command prompt, and press Enter.
6. Now try the site again.

If the issue persists, kindly try the next suggestion.

Suggestion 2A

Disable the Proxy Server for LAN.

Open Internet Explorer

1. On the Tools menu, select Internet Options.
2. Click on the Connections tab.
3. Uncheck "Use of Proxy server for your LAN.

And these some are dupes nothing worked
Step 1 - Firewall, Antivirus, or PopUp Blocker
=================================
1. Disable any Firewall or Antivirus programs as well as any Popup Blockers

2. Try to get your Windows Updates again

** If this does not resolve your issue close all windows and go back to your
desktop before proceeding to the next step.

=================================
Step 2 - Internet Explorer
=================================
1. Open Internet Explorer and go to Tools and Internet Options

2. On the General tab click Delete Files, Delete Cookies, and Clear History

3. On the Privacy tab select Internet as the security zone and click Custom
Level

4. In the Custom Level options make sure that all Active X options are
Enabled as well as all Scripting options and click OK

5. Go to the Advance tab and under the heading HTTP 1.1 and place a check in
Use HTTP 1.1 through proxy connection

6. Click OK

7. Try to get your Windows Updates again

** If this does not resolve your issue close all windows and go back to your
desktop before proceeding to the next step.

==================================
Step 3 - Making sure catroot2 is not read only
==================================
1. Locate the catroot2 folder in C:\WINDOWS\System32\ by:
a.) Go to Start and click on My Computer
b.) Double click on Local Disk (C
c.) Double click on the WINDOWS Folder
d.) Double click on the System32 Folder
*this folders may be a hidden*

2. Right click on the catroot2 folder and choose Properties

3. Make sure that read only is not checked and click OK. If it is checked,
take the check out and click OK

4. Try to get your Windows Updates again

** If this does not resolve your issue close all windows and go back to your
desktop before proceeding to the next step.

====================================
Step 4 - Renaming Software Distribution folder
====================================

1. Stop Automatic Updates and Background Intelligent Transfer Service by:
a.) Click on Start and then Control Panel
b.) Double click on Administrative Tools and then Services
c.) Locate Automatic Updates in the list of Services and double click on it
d.) Click the STOP button and then click OK
e.) Locate Background Intelligent Transfer Service in the list of Services
and double click on it
f.) Click the STOP button and then click OK
g.) Close all windows back to the desktop

2. Locate the Software Distribution folder in C:\WINDOWS by:
a.) Go to Start and click on My Computer
b.) Double click on Local Disk (C
c.) Double click on the WINDOWS Folder
d.) Click once on the SoftwareDistribution folder

3. Right click on the SoftwareDistribution folder and choose Rename from the
menu list

4. Rename the folder to SoftwareDistributionOLD

5. Close all windows back out to your Desktop

6. Start Automatic Updates and Background Intelligent Transfer Service by:
a.) Click on Start and then Control Panel
b.) Double click on Administrative Tools and then Services
c.) Locate Automatic Updates in the list of Services and double click on it
d.) Click the START button and then click OK
e.) Locate Background Intelligent Transfer Service in the list of Services
and double click on it
f.) Click the START button and then click OK
g.) Close all windows back to the desktop

Thanks,

phnx


--
phnxpete

"Life is short and so are some of us"

Hi,

Same for me for the updates, Sometime freeze, sometime not, works only first
time when PC is starting then If I try a second time
it freeze. And try all solution here and in the MK Db
I have the same feeling than you, testing for Microsoft.

So I stop that, Now when I want to update I'm using the V4 instead of V5
and I have no problem..
Strange no ? Why do we have to change something to make the Windows update
V5 running and take the risk to make something else
does not work.
Good Luck


>
> I guess with the amount of time it is taking, I almost feel I am being a
> tester for the problem and I don't have the time or patience for much more
of
> this.
>
> Are there other people out there having similar experiences? there does
not
> seem to be a single fix but multiples and if you don't succeed try again.
> I've also noticed some of the fixes are slightly modifed depending on the
> source.
>
>
> Has anyone tried doing a reinstall with the XP2 Cd to get the sytesm back
to
> a
> base state.
>
> Is there going to be a patch or do I have to spend another xhours testing
> solutions that do not work.
>
> Some options I have tried that didn't work
>
> Suggestion 1
>
> This issue occurs if the Storage location of the Downloads from the
Windows
> Update site gets corrupted. We need to rename the SoftwareDistribution
folder
> and access the windows update site so that a new folder can be created.
For
> renaming the SoftwareDistribution, the Automatic Update service needs to
be
> stopped. We will enable the service once the renaming is completed.
>
> 2. Now Rename the SoftwareDistribution folder (XP wouldn't let me do it
> shared files with server off command in place)
> Delete files in folder and wait for rebuild (did not work either)
>
> Suggestion 2
>
> This issue occurs if some files are not properly registered in the system.
I
> have listed some steps that will assist you with resolving the error
message.
>
> 01. Click Start and select Run and type "regsvr32 wuapi.dll" ( without the
> quotation marks and this applies to all the files)
> 02. Click OK to register it. 10 steps
>
> Suggestion 1A
>
> Remove invalid characters from the proxy exception list and then clear the
> proxy cache.
>
> 1. Open Internet Explorer.
> 2. On the Tools, select Internet Options.
> 3. Click on the Connections tab.
> 4. Click on the LAN Settings.
> 5. Click on the Advanced button.
> 6. Please delete any entry in the Exceptions section.
>
> Next, clear your proxy cache.
>
> 1. Click on Start, and then click /Run.
> 2. Type cmd in the Open box to get a DOS prompt.
> 3. Type proxycfg -d at the command prompt, and press Enter.
> 4. Type net stop wuauserv at the command prompt, and press Enter
> 5. Type net start wuauserv at the command prompt, and press Enter.
> 6. Now try the site again.
>
> If the issue persists, kindly try the next suggestion.
>
> Suggestion 2A
>
> Disable the Proxy Server for LAN.
>
> Open Internet Explorer
>
> 1. On the Tools menu, select Internet Options.
> 2. Click on the Connections tab.
> 3. Uncheck "Use of Proxy server for your LAN.
>
> And these some are dupes nothing worked
> Step 1 - Firewall, Antivirus, or PopUp Blocker
> =================================
> 1. Disable any Firewall or Antivirus programs as well as any Popup
Blockers
>
> 2. Try to get your Windows Updates again
>
> ** If this does not resolve your issue close all windows and go back to
your
> desktop before proceeding to the next step.
>
> =================================
> Step 2 - Internet Explorer
> =================================
> 1. Open Internet Explorer and go to Tools and Internet Options
>
> 2. On the General tab click Delete Files, Delete Cookies, and Clear
History
>
> 3. On the Privacy tab select Internet as the security zone and click
Custom
> Level
>
> 4. In the Custom Level options make sure that all Active X options are
> Enabled as well as all Scripting options and click OK
>
> 5. Go to the Advance tab and under the heading HTTP 1.1 and place a check
in
> Use HTTP 1.1 through proxy connection
>
> 6. Click OK
>
> 7. Try to get your Windows Updates again
>
> ** If this does not resolve your issue close all windows and go back to
your
> desktop before proceeding to the next step.
>
> ==================================
> Step 3 - Making sure catroot2 is not read only
> ==================================
> 1. Locate the catroot2 folder in C:\WINDOWS\System32\ by:
> a.) Go to Start and click on My Computer
> b.) Double click on Local Disk (C
> c.) Double click on the WINDOWS Folder
> d.) Double click on the System32 Folder
> *this folders may be a hidden*
>
> 2. Right click on the catroot2 folder and choose Properties
>
> 3. Make sure that read only is not checked and click OK. If it is checked,
> take the check out and click OK
>
> 4. Try to get your Windows Updates again
>
> ** If this does not resolve your issue close all windows and go back to
your
> desktop before proceeding to the next step.
>
> ====================================
> Step 4 - Renaming Software Distribution folder
> ====================================
>
> 1. Stop Automatic Updates and Background Intelligent Transfer Service by:
> a.) Click on Start and then Control Panel
> b.) Double click on Administrative Tools and then Services
> c.) Locate Automatic Updates in the list of Services and double click on
it
> d.) Click the STOP button and then click OK
> e.) Locate Background Intelligent Transfer Service in the list of Services
> and double click on it
> f.) Click the STOP button and then click OK
> g.) Close all windows back to the desktop
>
> 2. Locate the Software Distribution folder in C:\WINDOWS by:
> a.) Go to Start and click on My Computer
> b.) Double click on Local Disk (C
> c.) Double click on the WINDOWS Folder
> d.) Click once on the SoftwareDistribution folder
>
> 3. Right click on the SoftwareDistribution folder and choose Rename from
the
> menu list
>
> 4. Rename the folder to SoftwareDistributionOLD
>
> 5. Close all windows back out to your Desktop
>
> 6. Start Automatic Updates and Background Intelligent Transfer Service by:
> a.) Click on Start and then Control Panel
> b.) Double click on Administrative Tools and then Services
> c.) Locate Automatic Updates in the list of Services and double click on
it
> d.) Click the START button and then click OK
> e.) Locate Background Intelligent Transfer Service in the list of Services
> and double click on it
> f.) Click the START button and then click OK
> g.) Close all windows back to the desktop
>
> Thanks,
>
> phnx
>
>
> --
> phnxpete
>
> "Life is short and so are some of us"

I tried many of the fixes, too. I was able to load SP2 (is that good or
bad?) but all my other windows updates get stuck at initializing. At the
risk of displaying my ignorance to the world, how do you use V4 instead of
V5? This is outside my usual ivory tower....

Ruth

"Karl" wrote:

> Hi,
>
> Same for me for the updates, Sometime freeze, sometime not, works only first
> time when PC is starting then If I try a second time
> it freeze. And try all solution here and in the MK Db
> I have the same feeling than you, testing for Microsoft.
>
> So I stop that, Now when I want to update I'm using the V4 instead of V5
> and I have no problem..
> Strange no ? Why do we have to change something to make the Windows update
> V5 running and take the risk to make something else
> does not work.
> Good Luck
>
>
> >
> > I guess with the amount of time it is taking, I almost feel I am being a
> > tester for the problem and I don't have the time or patience for much more
> of
> > this.
> >
> > Are there other people out there having similar experiences? there does
> not
> > seem to be a single fix but multiples and if you don't succeed try again.
> > I've also noticed some of the fixes are slightly modifed depending on the
> > source.
> >
> >
> > Has anyone tried doing a reinstall with the XP2 Cd to get the sytesm back
> to
> > a
> > base state.
> >
> > Is there going to be a patch or do I have to spend another xhours testing
> > solutions that do not work.
> >
> > Some options I have tried that didn't work
> >
> > Suggestion 1
> >
> > This issue occurs if the Storage location of the Downloads from the
> Windows
> > Update site gets corrupted. We need to rename the SoftwareDistribution
> folder
> > and access the windows update site so that a new folder can be created.
> For
> > renaming the SoftwareDistribution, the Automatic Update service needs to
> be
> > stopped. We will enable the service once the renaming is completed.
> >
> > 2. Now Rename the SoftwareDistribution folder (XP wouldn't let me do it
> > shared files with server off command in place)
> > Delete files in folder and wait for rebuild (did not work either)
> >
> > Suggestion 2
> >
> > This issue occurs if some files are not properly registered in the system.
> I
> > have listed some steps that will assist you with resolving the error
> message.
> >
> > 01. Click Start and select Run and type "regsvr32 wuapi.dll" ( without the
> > quotation marks and this applies to all the files)
> > 02. Click OK to register it. 10 steps
> >
> > Suggestion 1A
> >
> > Remove invalid characters from the proxy exception list and then clear the
> > proxy cache.
> >
> > 1. Open Internet Explorer.
> > 2. On the Tools, select Internet Options.
> > 3. Click on the Connections tab.
> > 4. Click on the LAN Settings.
> > 5. Click on the Advanced button.
> > 6. Please delete any entry in the Exceptions section.
> >
> > Next, clear your proxy cache.
> >
> > 1. Click on Start, and then click /Run.
> > 2. Type cmd in the Open box to get a DOS prompt.
> > 3. Type proxycfg -d at the command prompt, and press Enter.
> > 4. Type net stop wuauserv at the command prompt, and press Enter
> > 5. Type net start wuauserv at the command prompt, and press Enter.
> > 6. Now try the site again.
> >
> > If the issue persists, kindly try the next suggestion.
> >
> > Suggestion 2A
> >
> > Disable the Proxy Server for LAN.
> >
> > Open Internet Explorer
> >
> > 1. On the Tools menu, select Internet Options.
> > 2. Click on the Connections tab.
> > 3. Uncheck "Use of Proxy server for your LAN.
> >
> > And these some are dupes nothing worked
> > Step 1 - Firewall, Antivirus, or PopUp Blocker
> > =================================
> > 1. Disable any Firewall or Antivirus programs as well as any Popup
> Blockers
> >
> > 2. Try to get your Windows Updates again
> >
> > ** If this does not resolve your issue close all windows and go back to
> your
> > desktop before proceeding to the next step.
> >
> > =================================
> > Step 2 - Internet Explorer
> > =================================
> > 1. Open Internet Explorer and go to Tools and Internet Options
> >
> > 2. On the General tab click Delete Files, Delete Cookies, and Clear
> History
> >
> > 3. On the Privacy tab select Internet as the security zone and click
> Custom
> > Level
> >
> > 4. In the Custom Level options make sure that all Active X options are
> > Enabled as well as all Scripting options and click OK
> >
> > 5. Go to the Advance tab and under the heading HTTP 1.1 and place a check
> in
> > Use HTTP 1.1 through proxy connection
> >
> > 6. Click OK
> >
> > 7. Try to get your Windows Updates again
> >
> > ** If this does not resolve your issue close all windows and go back to
> your
> > desktop before proceeding to the next step.
> >
> > ==================================
> > Step 3 - Making sure catroot2 is not read only
> > ==================================
> > 1. Locate the catroot2 folder in C:\WINDOWS\System32\ by:
> > a.) Go to Start and click on My Computer
> > b.) Double click on Local Disk (C
> > c.) Double click on the WINDOWS Folder
> > d.) Double click on the System32 Folder
> > *this folders may be a hidden*
> >
> > 2. Right click on the catroot2 folder and choose Properties
> >
> > 3. Make sure that read only is not checked and click OK. If it is checked,
> > take the check out and click OK
> >
> > 4. Try to get your Windows Updates again
> >
> > ** If this does not resolve your issue close all windows and go back to
> your
> > desktop before proceeding to the next step.
> >
> > ====================================
> > Step 4 - Renaming Software Distribution folder
> > ====================================
> >
> > 1. Stop Automatic Updates and Background Intelligent Transfer Service by:
> > a.) Click on Start and then Control Panel
> > b.) Double click on Administrative Tools and then Services
> > c.) Locate Automatic Updates in the list of Services and double click on
> it
> > d.) Click the STOP button and then click OK
> > e.) Locate Background Intelligent Transfer Service in the list of Services
> > and double click on it
> > f.) Click the STOP button and then click OK
> > g.) Close all windows back to the desktop
> >
> > 2. Locate the Software Distribution folder in C:\WINDOWS by:
> > a.) Go to Start and click on My Computer
> > b.) Double click on Local Disk (C
> > c.) Double click on the WINDOWS Folder
> > d.) Click once on the SoftwareDistribution folder
> >
> > 3. Right click on the SoftwareDistribution folder and choose Rename from
> the
> > menu list
> >
> > 4. Rename the folder to SoftwareDistributionOLD
> >
> > 5. Close all windows back out to your Desktop
> >
> > 6. Start Automatic Updates and Background Intelligent Transfer Service by:
> > a.) Click on Start and then Control Panel
> > b.) Double click on Administrative Tools and then Services
> > c.) Locate Automatic Updates in the list of Services and double click on
> it
> > d.) Click the START button and then click OK
> > e.) Locate Background Intelligent Transfer Service in the list of Services
> > and double click on it
> > f.) Click the START button and then click OK
> > g.) Close all windows back to the desktop
> >
> > Thanks,
> >
> > phnx
> >
> >
> > --
> > phnxpete
> >
> > "Life is short and so are some of us"
>
>
>

"RuthMerm" <> wrote in message
news:A4269A81-3271-4976-8FA0-...
>I tried many of the fixes, too. I was able to load SP2 (is that good or
> bad?) but all my other windows updates get stuck at initializing. At the
> risk of displaying my ignorance to the world, how do you use V4 instead of
> V5?

I think the only way an XPsp2 user can avoid WUv5 and use WUv4
instead (sort of) is as an Administrator by using the Windows Update
Catalog. (Click on <Administrator Options> and then you will see a link
to that service.)

BTW if you need help with your problems you will have to give much
clearer and more precise descriptions of your problem symptoms.
Otherwise try using the Troubleshooter (linked to via the <Help and Support>
menu option.)


Good luck

Robert Aldwinckle
---

"RuthMerm",

The best thing to do is to try and install just one update, and when it
fails, send us the relevant error from the log. Here is how to do that:

On Windows XP:

1. Click Start
2. Click Run
3. type: %WINDIR%\WindowsUpdate.log
4. Click OK
5. Next, when the log has opened, scroll all the way to the bottom.
6. Ensure this is the case by clicking anywhere inside the log and typing
the <CTRL> and <End> keys.
7. Now that you are at the bottom of the log, type <CTRL> then the <F> key
for Find.
8. When the Find window opens, in Direction click the "Up" radio button.
9. Still in the Find window, in the Find what: field, type in 0x and then
click the Find Next button.
10. You will find the very latest error, usually in a format such as
0x800732EF or 0xFFFFFB40.
11. Copy the whole line this code is on, and perhaps a few others around it,
to let us understand the context.
12. Reply to this thread in this newsgroup, and paste the text you copied
from the log.
13. Also tell us what update you were installing.

Let us know how this goes.

Sincerely,

Pat Walters [MSFT]

"Robert Aldwinckle" <> wrote in message
news:...
> "RuthMerm" <> wrote in message
> news:A4269A81-3271-4976-8FA0-...
> >I tried many of the fixes, too. I was able to load SP2 (is that good or
> > bad?) but all my other windows updates get stuck at initializing. At
the
> > risk of displaying my ignorance to the world, how do you use V4 instead
of
> > V5?
>
> I think the only way an XPsp2 user can avoid WUv5 and use WUv4
> instead (sort of) is as an Administrator by using the Windows Update
> Catalog. (Click on <Administrator Options> and then you will see a link
> to that service.)
>
> BTW if you need help with your problems you will have to give much
> clearer and more precise descriptions of your problem symptoms.
> Otherwise try using the Troubleshooter (linked to via the <Help and
Support>
> menu option.)
>
>
> Good luck
>
> Robert Aldwinckle
> ---
>
>

Hi Pat,
I agree but I have the problem since a long time, try many solutions
describe here and everywhere else
without any success.
I've posted here the problem without any chance and just posted again the
problem here without any answer until now.
The name of the post is "WU 5 works only once per Boot and then error
0x80072EE2" posted today.

I know that everybody is doing their Best to help but you can understand
that sometime spending all the time and waste the time to everybody to debug
a problem that does not exist with a previous version for doing the same
thing can be very Frustrating.

That's why a good workaround is sometime better.
But I'm still confident, one day WU5 will work fine :-)

Thank you to everybody that give their time fot that.


"Pat Walters [MSFT]" <a-> a écrit dans le message
de news:41db0ec8$...
> "RuthMerm",
>
> The best thing to do is to try and install just one update, and when it
> fails, send us the relevant error from the log. Here is how to do that:
>
> On Windows XP:
>
> 1. Click Start
> 2. Click Run
> 3. type: %WINDIR%\WindowsUpdate.log
> 4. Click OK
> 5. Next, when the log has opened, scroll all the way to the bottom.
> 6. Ensure this is the case by clicking anywhere inside the log and typing
> the <CTRL> and <End> keys.
> 7. Now that you are at the bottom of the log, type <CTRL> then the <F> key
> for Find.
> 8. When the Find window opens, in Direction click the "Up" radio button.
> 9. Still in the Find window, in the Find what: field, type in 0x and then
> click the Find Next button.
> 10. You will find the very latest error, usually in a format such as
> 0x800732EF or 0xFFFFFB40.
> 11. Copy the whole line this code is on, and perhaps a few others around
it,
> to let us understand the context.
> 12. Reply to this thread in this newsgroup, and paste the text you copied
> from the log.
> 13. Also tell us what update you were installing.
>
> Let us know how this goes.
>
> Sincerely,
>
> Pat Walters [MSFT]
>
> "Robert Aldwinckle" <> wrote in message
> news:...
> > "RuthMerm" <> wrote in message
> > news:A4269A81-3271-4976-8FA0-...
> > >I tried many of the fixes, too. I was able to load SP2 (is that good
or
> > > bad?) but all my other windows updates get stuck at initializing. At
> the
> > > risk of displaying my ignorance to the world, how do you use V4
instead
> of
> > > V5?
> >
> > I think the only way an XPsp2 user can avoid WUv5 and use WUv4
> > instead (sort of) is as an Administrator by using the Windows Update
> > Catalog. (Click on <Administrator Options> and then you will see a
link
> > to that service.)
> >
> > BTW if you need help with your problems you will have to give much
> > clearer and more precise descriptions of your problem symptoms.
> > Otherwise try using the Troubleshooter (linked to via the <Help and
> Support>
> > menu option.)
> >
> >
> > Good luck
> >
> > Robert Aldwinckle
> > ---
> >
> >
>
>

Hi,
You can use the following link. Then click on "Windows update" in the left
windows under "see also"
http://v4.windowsupdate.microsoft.co...en/default.asp

Karl

"Robert Aldwinckle" <> a écrit dans le message de
news:...
> "RuthMerm" <> wrote in message
> news:A4269A81-3271-4976-8FA0-...
> >I tried many of the fixes, too. I was able to load SP2 (is that good or
> > bad?) but all my other windows updates get stuck at initializing. At
the
> > risk of displaying my ignorance to the world, how do you use V4 instead
of
> > V5?
>
> I think the only way an XPsp2 user can avoid WUv5 and use WUv4
> instead (sort of) is as an Administrator by using the Windows Update
> Catalog. (Click on <Administrator Options> and then you will see a link
> to that service.)
>
> BTW if you need help with your problems you will have to give much
> clearer and more precise descriptions of your problem symptoms.
> Otherwise try using the Troubleshooter (linked to via the <Help and
Support>
> menu option.)
>
>
> Good luck
>
> Robert Aldwinckle
> ---
>
>

Thanks Karl, Pat, and Robert. I did not provide detail in my first message
because it had all been said by others in these discussions, including the
error numbers. I really just wanted to know what I asked - how to use
Windows Update V4 with SP2.

I need to put this down for a while because of a client project that landed
on my desk yesterday. I'll get back to my machine, and to your answers, when
my desk is clean again.

Ruth

"Karl" wrote:

> Hi,
> You can use the following link. Then click on "Windows update" in the left
> windows under "see also"
> http://v4.windowsupdate.microsoft.co...en/default.asp
>
> Karl
>
> "Robert Aldwinckle" <> a écrit dans le message de
> news:...
> > "RuthMerm" <> wrote in message
> > news:A4269A81-3271-4976-8FA0-...
> > >I tried many of the fixes, too. I was able to load SP2 (is that good or
> > > bad?) but all my other windows updates get stuck at initializing. At
> the
> > > risk of displaying my ignorance to the world, how do you use V4 instead
> of
> > > V5?
> >
> > I think the only way an XPsp2 user can avoid WUv5 and use WUv4
> > instead (sort of) is as an Administrator by using the Windows Update
> > Catalog. (Click on <Administrator Options> and then you will see a link
> > to that service.)
> >
> > BTW if you need help with your problems you will have to give much
> > clearer and more precise descriptions of your problem symptoms.
> > Otherwise try using the Troubleshooter (linked to via the <Help and
> Support>
> > menu option.)
> >
> >
> > Good luck
> >
> > Robert Aldwinckle
> > ---
> >
> >
>
>
>

I spent some time with my IT director yesterday (he was not available when I
tried to do this on my own) and we got everything installed. This rose to
the top of my desk again because I tried to install Visio from a CD - nothing
to do with Windows Update except that, lo and behold, it got stuck at
initializing. Here's what we did:

1) I switched profiles. This may not be viable for everyone, but my IT
director saw that I was not logging into our domain, so it made sense for me.
We're not sure what happened to my old profile, but the new one works
better.

2) We turned off System Restore (mentioned in other email messages in this
group) My IT director thought System Restore might be having trouble finding
the maximum amount of space. However, we tried but could not turn it back on
after decreasing the amount of disk space to use, so we left it off.

3) I installed Visio and then used Windows Update to install critical and
hardware updates successfully.

4) Overnight I defragmented my disk. In the morning I was able to turn
System Restore back on with a 586 MB disk space allotment.

5) Since I had already installed the critical updates, I used Windows Update
to install Media Player 10. It worked.

Hints for non-IT people like me:
To get to System Restore settings: Control Panel>System>System Restore
To defragment at disk: My Computer>Right click on the
disk>Properties>Tools>Defragmentation

"RuthMerm" wrote:

> Thanks Karl, Pat, and Robert. I did not provide detail in my first message
> because it had all been said by others in these discussions, including the
> error numbers. I really just wanted to know what I asked - how to use
> Windows Update V4 with SP2.
>
> I need to put this down for a while because of a client project that landed
> on my desk yesterday. I'll get back to my machine, and to your answers, when
> my desk is clean again.
>
> Ruth
>
> "Karl" wrote:
>
> > Hi,
> > You can use the following link. Then click on "Windows update" in the left
> > windows under "see also"
> > http://v4.windowsupdate.microsoft.co...en/default.asp
> >
> > Karl
> >
> > "Robert Aldwinckle" <> a écrit dans le message de
> > news:...
> > > "RuthMerm" <> wrote in message
> > > news:A4269A81-3271-4976-8FA0-...
> > > >I tried many of the fixes, too. I was able to load SP2 (is that good or
> > > > bad?) but all my other windows updates get stuck at initializing. At
> > the
> > > > risk of displaying my ignorance to the world, how do you use V4 instead
> > of
> > > > V5?
> > >
> > > I think the only way an XPsp2 user can avoid WUv5 and use WUv4
> > > instead (sort of) is as an Administrator by using the Windows Update
> > > Catalog. (Click on <Administrator Options> and then you will see a link
> > > to that service.)
> > >
> > > BTW if you need help with your problems you will have to give much
> > > clearer and more precise descriptions of your problem symptoms.
> > > Otherwise try using the Troubleshooter (linked to via the <Help and
> > Support>
> > > menu option.)
> > >
> > >
> > > Good luck
> > >
> > > Robert Aldwinckle
> > > ---
> > >
> > >
> >
> >
> >