Windows Update: Explorer Freeze

I am having trouble getting to the Windows Update site to install my windows
update. Every time I try to load windowsupdate.microsoft.com, the page
freezes.

Any help on this would be much appreciated! Thanks!

Hi Lily,

If you're using Windows XP, you could give this a try.........

Go to Start>Run and key in:
net.exe stop wuauserv
Click on OK or hit ENTER

Go to Start>Run and key in:
regsvr32 wuapi.dll
Click on OK or hit ENTER
Click on OK in the RegSvr32 dialogue box

Start>Run and key in:
regsvr32 wups.dll
Click on OK or hit ENTER
Click on OK in the RegSvr32 dialogue box

Start>Run and key in:
regsvr32 wuaueng.dll
Click on OK or hit ENTER
Click on OK in the RegSvr32 dialogue box

Start>Run and key in:
regsvr32 wuaueng1.dll
Click on OK or hit ENTER
Click on OK in the RegSvr32 dialogue box

Start>Run and key in:
regsvr32 wucltui.dll
Click on OK or hit ENTER
Click on OK in the RegSvr32 dialogue box

Start>Run and key in:
regsvr32 wuweb.dll
Click on OK or hit ENTER
Click on OK in the RegSvr32 dialogue box

Start>Run and key in:
regsvr32 jscript.dll
Click on OK or hit ENTER
Click on OK in the RegSvr32 dialogue box

Start>Run and key in:
regsvr32 atl.dll
Click on OK or hit ENTER
Click on OK in the RegSvr32 dialogue box

Start>Run and key in:
regsvr32 softpub.dll
Click on OK or hit ENTER
Click on OK in the RegSvr32 dialogue box

Start>Run and key in:
regsvr32 msxml3.dll
Click on OK or hit ENTER
Click on OK in the RegSvr32 dialogue box

Start>Run and key in:
net.exe start wuauserv

Now try the Windows Update site.


Alternatively, you could create a command script file to run the above
commands in a Command Prompt window......

Go to Start>Run
Key in:
cmd
Click on OK or hit ENTER

In the Command Prompt window, key in:
notepad registerit.cmd
Hit ENTER

A Notepad window will open with a dialogue box asking if you want to create
a new file. Click on Yes in the dialogue box.

Copy/paste the following, between but not including the asterisks, into the
Notepad window:

*********************
net stop wuauserv

regsvr32 /s wuapi.dll

regsvr32 /s wups.dll

regsvr32 /s wuaueng.dll

regsvr32 /s wuaueng1.dll

regsvr32 /s wucltui.dll

regsvr32 /s wuweb.dll

regsvr32 /s jscript.dll

regsvr32 /s atl.dll

regsvr32 /s softpub.dll

net start wuauserv
**********************

When finished pasting the above commands into the Notepad window, go to
File>Save then File>Exit.


Back in the Command Prompt window, key in:
registerit.cmd
Then hit ENTER

When the file is done running, and you're back at the C: prompt, key in:
exit
Then hit ENTER

Now try the Windows Update site.



Regards,

--
Patti MacLeod
Microsoft MVP - Windows Shell/User

"Lily" <> wrote in message
news:C24D8A64-B21A-4E53-943C-...
> I am having trouble getting to the Windows Update site to install my
windows
> update. Every time I try to load windowsupdate.microsoft.com, the page
> freezes.
>
> Any help on this would be much appreciated! Thanks!

Thanks Patti. I tried creating and running a command script & got the
following message:

"The Automatic Updates service is stopping......
The Automatic Updates service could not be stopped."

And then when I tried running Windows Update, Explorer freezes and I am
still not able to retrieve the available updates.

Would you know why that's happening and any other ways to solve?

Thanks for your help.

"Patti MacLeod" wrote:

> Hi Lily,
>
> If you're using Windows XP, you could give this a try.........
>
> Go to Start>Run and key in:
> net.exe stop wuauserv
> Click on OK or hit ENTER
>
> Go to Start>Run and key in:
> regsvr32 wuapi.dll
> Click on OK or hit ENTER
> Click on OK in the RegSvr32 dialogue box
>
> Start>Run and key in:
> regsvr32 wups.dll
> Click on OK or hit ENTER
> Click on OK in the RegSvr32 dialogue box
>
> Start>Run and key in:
> regsvr32 wuaueng.dll
> Click on OK or hit ENTER
> Click on OK in the RegSvr32 dialogue box
>
> Start>Run and key in:
> regsvr32 wuaueng1.dll
> Click on OK or hit ENTER
> Click on OK in the RegSvr32 dialogue box
>
> Start>Run and key in:
> regsvr32 wucltui.dll
> Click on OK or hit ENTER
> Click on OK in the RegSvr32 dialogue box
>
> Start>Run and key in:
> regsvr32 wuweb.dll
> Click on OK or hit ENTER
> Click on OK in the RegSvr32 dialogue box
>
> Start>Run and key in:
> regsvr32 jscript.dll
> Click on OK or hit ENTER
> Click on OK in the RegSvr32 dialogue box
>
> Start>Run and key in:
> regsvr32 atl.dll
> Click on OK or hit ENTER
> Click on OK in the RegSvr32 dialogue box
>
> Start>Run and key in:
> regsvr32 softpub.dll
> Click on OK or hit ENTER
> Click on OK in the RegSvr32 dialogue box
>
> Start>Run and key in:
> regsvr32 msxml3.dll
> Click on OK or hit ENTER
> Click on OK in the RegSvr32 dialogue box
>
> Start>Run and key in:
> net.exe start wuauserv
>
> Now try the Windows Update site.
>
>
> Alternatively, you could create a command script file to run the above
> commands in a Command Prompt window......
>
> Go to Start>Run
> Key in:
> cmd
> Click on OK or hit ENTER
>
> In the Command Prompt window, key in:
> notepad registerit.cmd
> Hit ENTER
>
> A Notepad window will open with a dialogue box asking if you want to create
> a new file. Click on Yes in the dialogue box.
>
> Copy/paste the following, between but not including the asterisks, into the
> Notepad window:
>
> *********************
> net stop wuauserv
>
> regsvr32 /s wuapi.dll
>
> regsvr32 /s wups.dll
>
> regsvr32 /s wuaueng.dll
>
> regsvr32 /s wuaueng1.dll
>
> regsvr32 /s wucltui.dll
>
> regsvr32 /s wuweb.dll
>
> regsvr32 /s jscript.dll
>
> regsvr32 /s atl.dll
>
> regsvr32 /s softpub.dll
>
> net start wuauserv
> **********************
>
> When finished pasting the above commands into the Notepad window, go to
> File>Save then File>Exit.
>
>
> Back in the Command Prompt window, key in:
> registerit.cmd
> Then hit ENTER
>
> When the file is done running, and you're back at the C: prompt, key in:
> exit
> Then hit ENTER
>
> Now try the Windows Update site.
>
>
>
> Regards,
>
> --
> Patti MacLeod
> Microsoft MVP - Windows Shell/User
>
> "Lily" <> wrote in message
> news:C24D8A64-B21A-4E53-943C-...
> > I am having trouble getting to the Windows Update site to install my
> windows
> > update. Every time I try to load windowsupdate.microsoft.com, the page
> > freezes.
> >
> > Any help on this would be much appreciated! Thanks!
>
>
>

I'm now wondering what status Automatic Updates is currently in if it cannot
be stopped. Go to Start>Run and key in:
services.msc
click on OK or hit ENTER
Locate and double-click on Automatic Updates. What does it say for Startup
type and Service status?



Regards,

--
Patti MacLeod
Microsoft MVP - Windows Shell/User

"Lily" <> wrote in message
news:CAD0B1FA-A48E-4C87-A015-...
> Thanks Patti. I tried creating and running a command script & got the
> following message:
>
> "The Automatic Updates service is stopping......
> The Automatic Updates service could not be stopped."
>
> And then when I tried running Windows Update, Explorer freezes and I am
> still not able to retrieve the available updates.
>
> Would you know why that's happening and any other ways to solve?
>
> Thanks for your help.
>
> "Patti MacLeod" wrote:
>
> > Hi Lily,
> >
> > If you're using Windows XP, you could give this a try.........
> >
> > Go to Start>Run and key in:
> > net.exe stop wuauserv
> > Click on OK or hit ENTER
> >
> > Go to Start>Run and key in:
> > regsvr32 wuapi.dll
> > Click on OK or hit ENTER
> > Click on OK in the RegSvr32 dialogue box
> >
> > Start>Run and key in:
> > regsvr32 wups.dll
> > Click on OK or hit ENTER
> > Click on OK in the RegSvr32 dialogue box
> >
> > Start>Run and key in:
> > regsvr32 wuaueng.dll
> > Click on OK or hit ENTER
> > Click on OK in the RegSvr32 dialogue box
> >
> > Start>Run and key in:
> > regsvr32 wuaueng1.dll
> > Click on OK or hit ENTER
> > Click on OK in the RegSvr32 dialogue box
> >
> > Start>Run and key in:
> > regsvr32 wucltui.dll
> > Click on OK or hit ENTER
> > Click on OK in the RegSvr32 dialogue box
> >
> > Start>Run and key in:
> > regsvr32 wuweb.dll
> > Click on OK or hit ENTER
> > Click on OK in the RegSvr32 dialogue box
> >
> > Start>Run and key in:
> > regsvr32 jscript.dll
> > Click on OK or hit ENTER
> > Click on OK in the RegSvr32 dialogue box
> >
> > Start>Run and key in:
> > regsvr32 atl.dll
> > Click on OK or hit ENTER
> > Click on OK in the RegSvr32 dialogue box
> >
> > Start>Run and key in:
> > regsvr32 softpub.dll
> > Click on OK or hit ENTER
> > Click on OK in the RegSvr32 dialogue box
> >
> > Start>Run and key in:
> > regsvr32 msxml3.dll
> > Click on OK or hit ENTER
> > Click on OK in the RegSvr32 dialogue box
> >
> > Start>Run and key in:
> > net.exe start wuauserv
> >
> > Now try the Windows Update site.
> >
> >
> > Alternatively, you could create a command script file to run the above
> > commands in a Command Prompt window......
> >
> > Go to Start>Run
> > Key in:
> > cmd
> > Click on OK or hit ENTER
> >
> > In the Command Prompt window, key in:
> > notepad registerit.cmd
> > Hit ENTER
> >
> > A Notepad window will open with a dialogue box asking if you want to
create
> > a new file. Click on Yes in the dialogue box.
> >
> > Copy/paste the following, between but not including the asterisks, into
the
> > Notepad window:
> >
> > *********************
> > net stop wuauserv
> >
> > regsvr32 /s wuapi.dll
> >
> > regsvr32 /s wups.dll
> >
> > regsvr32 /s wuaueng.dll
> >
> > regsvr32 /s wuaueng1.dll
> >
> > regsvr32 /s wucltui.dll
> >
> > regsvr32 /s wuweb.dll
> >
> > regsvr32 /s jscript.dll
> >
> > regsvr32 /s atl.dll
> >
> > regsvr32 /s softpub.dll
> >
> > net start wuauserv
> > **********************
> >
> > When finished pasting the above commands into the Notepad window, go to
> > File>Save then File>Exit.
> >
> >
> > Back in the Command Prompt window, key in:
> > registerit.cmd
> > Then hit ENTER
> >
> > When the file is done running, and you're back at the C: prompt, key in:
> > exit
> > Then hit ENTER
> >
> > Now try the Windows Update site.
> >
> >
> >
> > Regards,
> >
> > --
> > Patti MacLeod
> > Microsoft MVP - Windows Shell/User
> >
> > "Lily" <> wrote in message
> > news:C24D8A64-B21A-4E53-943C-...
> > > I am having trouble getting to the Windows Update site to install my
> > windows
> > > update. Every time I try to load windowsupdate.microsoft.com, the
page
> > > freezes.
> > >
> > > Any help on this would be much appreciated! Thanks!
> >
> >
> >

For Startup type: Automatic
Service status: Started

"Patti MacLeod" wrote:

> I'm now wondering what status Automatic Updates is currently in if it cannot
> be stopped. Go to Start>Run and key in:
> services.msc
> click on OK or hit ENTER
> Locate and double-click on Automatic Updates. What does it say for Startup
> type and Service status?
>
>
>
> Regards,
>
> --
> Patti MacLeod
> Microsoft MVP - Windows Shell/User
>
> "Lily" <> wrote in message
> news:CAD0B1FA-A48E-4C87-A015-...
> > Thanks Patti. I tried creating and running a command script & got the
> > following message:
> >
> > "The Automatic Updates service is stopping......
> > The Automatic Updates service could not be stopped."
> >
> > And then when I tried running Windows Update, Explorer freezes and I am
> > still not able to retrieve the available updates.
> >
> > Would you know why that's happening and any other ways to solve?
> >
> > Thanks for your help.
> >
> > "Patti MacLeod" wrote:
> >
> > > Hi Lily,
> > >
> > > If you're using Windows XP, you could give this a try.........
> > >
> > > Go to Start>Run and key in:
> > > net.exe stop wuauserv
> > > Click on OK or hit ENTER
> > >
> > > Go to Start>Run and key in:
> > > regsvr32 wuapi.dll
> > > Click on OK or hit ENTER
> > > Click on OK in the RegSvr32 dialogue box
> > >
> > > Start>Run and key in:
> > > regsvr32 wups.dll
> > > Click on OK or hit ENTER
> > > Click on OK in the RegSvr32 dialogue box
> > >
> > > Start>Run and key in:
> > > regsvr32 wuaueng.dll
> > > Click on OK or hit ENTER
> > > Click on OK in the RegSvr32 dialogue box
> > >
> > > Start>Run and key in:
> > > regsvr32 wuaueng1.dll
> > > Click on OK or hit ENTER
> > > Click on OK in the RegSvr32 dialogue box
> > >
> > > Start>Run and key in:
> > > regsvr32 wucltui.dll
> > > Click on OK or hit ENTER
> > > Click on OK in the RegSvr32 dialogue box
> > >
> > > Start>Run and key in:
> > > regsvr32 wuweb.dll
> > > Click on OK or hit ENTER
> > > Click on OK in the RegSvr32 dialogue box
> > >
> > > Start>Run and key in:
> > > regsvr32 jscript.dll
> > > Click on OK or hit ENTER
> > > Click on OK in the RegSvr32 dialogue box
> > >
> > > Start>Run and key in:
> > > regsvr32 atl.dll
> > > Click on OK or hit ENTER
> > > Click on OK in the RegSvr32 dialogue box
> > >
> > > Start>Run and key in:
> > > regsvr32 softpub.dll
> > > Click on OK or hit ENTER
> > > Click on OK in the RegSvr32 dialogue box
> > >
> > > Start>Run and key in:
> > > regsvr32 msxml3.dll
> > > Click on OK or hit ENTER
> > > Click on OK in the RegSvr32 dialogue box
> > >
> > > Start>Run and key in:
> > > net.exe start wuauserv
> > >
> > > Now try the Windows Update site.
> > >
> > >
> > > Alternatively, you could create a command script file to run the above
> > > commands in a Command Prompt window......
> > >
> > > Go to Start>Run
> > > Key in:
> > > cmd
> > > Click on OK or hit ENTER
> > >
> > > In the Command Prompt window, key in:
> > > notepad registerit.cmd
> > > Hit ENTER
> > >
> > > A Notepad window will open with a dialogue box asking if you want to
> create
> > > a new file. Click on Yes in the dialogue box.
> > >
> > > Copy/paste the following, between but not including the asterisks, into
> the
> > > Notepad window:
> > >
> > > *********************
> > > net stop wuauserv
> > >
> > > regsvr32 /s wuapi.dll
> > >
> > > regsvr32 /s wups.dll
> > >
> > > regsvr32 /s wuaueng.dll
> > >
> > > regsvr32 /s wuaueng1.dll
> > >
> > > regsvr32 /s wucltui.dll
> > >
> > > regsvr32 /s wuweb.dll
> > >
> > > regsvr32 /s jscript.dll
> > >
> > > regsvr32 /s atl.dll
> > >
> > > regsvr32 /s softpub.dll
> > >
> > > net start wuauserv
> > > **********************
> > >
> > > When finished pasting the above commands into the Notepad window, go to
> > > File>Save then File>Exit.
> > >
> > >
> > > Back in the Command Prompt window, key in:
> > > registerit.cmd
> > > Then hit ENTER
> > >
> > > When the file is done running, and you're back at the C: prompt, key in:
> > > exit
> > > Then hit ENTER
> > >
> > > Now try the Windows Update site.
> > >
> > >
> > >
> > > Regards,
> > >
> > > --
> > > Patti MacLeod
> > > Microsoft MVP - Windows Shell/User
> > >
> > > "Lily" <> wrote in message
> > > news:C24D8A64-B21A-4E53-943C-...
> > > > I am having trouble getting to the Windows Update site to install my
> > > windows
> > > > update. Every time I try to load windowsupdate.microsoft.com, the
> page
> > > > freezes.
> > > >
> > > > Any help on this would be much appreciated! Thanks!
> > >
> > >
> > >
>
>
>

Edit the registerit.cmd file that you created (right-click on the file and
select Edit) to delete the following lines:
net stop wuauserv
and
net start wuauserv
Save the file, then Exit it.

Follow my previous instructions to bring up the Properties window for
Automatic Updates service, and see if you can Stop the service by clicking
on the Stop button. If the service successfully stops, then run
registerit.cmd and go back to Start the service again by bringing up the
Properties window for Automatic Updates service.



Regards,

--
Patti MacLeod
Microsoft MVP - Windows Shell/User

"Lily" <> wrote in message
news:154FE28A-404A-4E1F-9808-...
> For Startup type: Automatic
> Service status: Started
>
> "Patti MacLeod" wrote:
>
> > I'm now wondering what status Automatic Updates is currently in if it
cannot
> > be stopped. Go to Start>Run and key in:
> > services.msc
> > click on OK or hit ENTER
> > Locate and double-click on Automatic Updates. What does it say for
Startup
> > type and Service status?
> >
> >
> >
> > Regards,
> >
> > --
> > Patti MacLeod
> > Microsoft MVP - Windows Shell/User
> >
> > "Lily" <> wrote in message
> > news:CAD0B1FA-A48E-4C87-A015-...
> > > Thanks Patti. I tried creating and running a command script & got the
> > > following message:
> > >
> > > "The Automatic Updates service is stopping......
> > > The Automatic Updates service could not be stopped."
> > >
> > > And then when I tried running Windows Update, Explorer freezes and I
am
> > > still not able to retrieve the available updates.
> > >
> > > Would you know why that's happening and any other ways to solve?
> > >
> > > Thanks for your help.
> > >
> > > "Patti MacLeod" wrote:
> > >
> > > > Hi Lily,
> > > >
> > > > If you're using Windows XP, you could give this a try.........
> > > >
> > > > Go to Start>Run and key in:
> > > > net.exe stop wuauserv
> > > > Click on OK or hit ENTER
> > > >
> > > > Go to Start>Run and key in:
> > > > regsvr32 wuapi.dll
> > > > Click on OK or hit ENTER
> > > > Click on OK in the RegSvr32 dialogue box
> > > >
> > > > Start>Run and key in:
> > > > regsvr32 wups.dll
> > > > Click on OK or hit ENTER
> > > > Click on OK in the RegSvr32 dialogue box
> > > >
> > > > Start>Run and key in:
> > > > regsvr32 wuaueng.dll
> > > > Click on OK or hit ENTER
> > > > Click on OK in the RegSvr32 dialogue box
> > > >
> > > > Start>Run and key in:
> > > > regsvr32 wuaueng1.dll
> > > > Click on OK or hit ENTER
> > > > Click on OK in the RegSvr32 dialogue box
> > > >
> > > > Start>Run and key in:
> > > > regsvr32 wucltui.dll
> > > > Click on OK or hit ENTER
> > > > Click on OK in the RegSvr32 dialogue box
> > > >
> > > > Start>Run and key in:
> > > > regsvr32 wuweb.dll
> > > > Click on OK or hit ENTER
> > > > Click on OK in the RegSvr32 dialogue box
> > > >
> > > > Start>Run and key in:
> > > > regsvr32 jscript.dll
> > > > Click on OK or hit ENTER
> > > > Click on OK in the RegSvr32 dialogue box
> > > >
> > > > Start>Run and key in:
> > > > regsvr32 atl.dll
> > > > Click on OK or hit ENTER
> > > > Click on OK in the RegSvr32 dialogue box
> > > >
> > > > Start>Run and key in:
> > > > regsvr32 softpub.dll
> > > > Click on OK or hit ENTER
> > > > Click on OK in the RegSvr32 dialogue box
> > > >
> > > > Start>Run and key in:
> > > > regsvr32 msxml3.dll
> > > > Click on OK or hit ENTER
> > > > Click on OK in the RegSvr32 dialogue box
> > > >
> > > > Start>Run and key in:
> > > > net.exe start wuauserv
> > > >
> > > > Now try the Windows Update site.
> > > >
> > > >
> > > > Alternatively, you could create a command script file to run the
above
> > > > commands in a Command Prompt window......
> > > >
> > > > Go to Start>Run
> > > > Key in:
> > > > cmd
> > > > Click on OK or hit ENTER
> > > >
> > > > In the Command Prompt window, key in:
> > > > notepad registerit.cmd
> > > > Hit ENTER
> > > >
> > > > A Notepad window will open with a dialogue box asking if you want to
> > create
> > > > a new file. Click on Yes in the dialogue box.
> > > >
> > > > Copy/paste the following, between but not including the asterisks,
into
> > the
> > > > Notepad window:
> > > >
> > > > *********************
> > > > net stop wuauserv
> > > >
> > > > regsvr32 /s wuapi.dll
> > > >
> > > > regsvr32 /s wups.dll
> > > >
> > > > regsvr32 /s wuaueng.dll
> > > >
> > > > regsvr32 /s wuaueng1.dll
> > > >
> > > > regsvr32 /s wucltui.dll
> > > >
> > > > regsvr32 /s wuweb.dll
> > > >
> > > > regsvr32 /s jscript.dll
> > > >
> > > > regsvr32 /s atl.dll
> > > >
> > > > regsvr32 /s softpub.dll
> > > >
> > > > net start wuauserv
> > > > **********************
> > > >
> > > > When finished pasting the above commands into the Notepad window, go
to
> > > > File>Save then File>Exit.
> > > >
> > > >
> > > > Back in the Command Prompt window, key in:
> > > > registerit.cmd
> > > > Then hit ENTER
> > > >
> > > > When the file is done running, and you're back at the C: prompt, key
in:
> > > > exit
> > > > Then hit ENTER
> > > >
> > > > Now try the Windows Update site.
> > > >
> > > >
> > > >
> > > > Regards,
> > > >
> > > > --
> > > > Patti MacLeod
> > > > Microsoft MVP - Windows Shell/User
> > > >
> > > > "Lily" <> wrote in message
> > > > news:C24D8A64-B21A-4E53-943C-...
> > > > > I am having trouble getting to the Windows Update site to install
my
> > > > windows
> > > > > update. Every time I try to load windowsupdate.microsoft.com, the
> > page
> > > > > freezes.
> > > > >
> > > > > Any help on this would be much appreciated! Thanks!
> > > >
> > > >
> > > >
> >
> >
> >

I made the edit but I was still unable to Stop the Automatic Updates service
in the Properties window. Here is the error message I received:

"Could not stop the Automatic Updates service on the Local Computer.
Error 1053: The service did not respond to the start or control request in a
timely fashion."

I did try going to windowsupdate.microsoft.com and appears to be able to get
a bit further....I am able to retrieve all the critical files that need to be
updated. The page "freezes" after I click on "install" (a window pops up
preparing for installation but no progress).

Is this going in the right direction?

"Patti MacLeod" wrote:

> Edit the registerit.cmd file that you created (right-click on the file and
> select Edit) to delete the following lines:
> net stop wuauserv
> and
> net start wuauserv
> Save the file, then Exit it.
>
> Follow my previous instructions to bring up the Properties window for
> Automatic Updates service, and see if you can Stop the service by clicking
> on the Stop button. If the service successfully stops, then run
> registerit.cmd and go back to Start the service again by bringing up the
> Properties window for Automatic Updates service.
>
>
>
> Regards,
>
> --
> Patti MacLeod
> Microsoft MVP - Windows Shell/User
>
> "Lily" <> wrote in message
> news:154FE28A-404A-4E1F-9808-...
> > For Startup type: Automatic
> > Service status: Started
> >
> > "Patti MacLeod" wrote:
> >
> > > I'm now wondering what status Automatic Updates is currently in if it
> cannot
> > > be stopped. Go to Start>Run and key in:
> > > services.msc
> > > click on OK or hit ENTER
> > > Locate and double-click on Automatic Updates. What does it say for
> Startup
> > > type and Service status?
> > >
> > >
> > >
> > > Regards,
> > >
> > > --
> > > Patti MacLeod
> > > Microsoft MVP - Windows Shell/User
> > >
> > > "Lily" <> wrote in message
> > > news:CAD0B1FA-A48E-4C87-A015-...
> > > > Thanks Patti. I tried creating and running a command script & got the
> > > > following message:
> > > >
> > > > "The Automatic Updates service is stopping......
> > > > The Automatic Updates service could not be stopped."
> > > >
> > > > And then when I tried running Windows Update, Explorer freezes and I
> am
> > > > still not able to retrieve the available updates.
> > > >
> > > > Would you know why that's happening and any other ways to solve?
> > > >
> > > > Thanks for your help.
> > > >
> > > > "Patti MacLeod" wrote:
> > > >
> > > > > Hi Lily,
> > > > >
> > > > > If you're using Windows XP, you could give this a try.........
> > > > >
> > > > > Go to Start>Run and key in:
> > > > > net.exe stop wuauserv
> > > > > Click on OK or hit ENTER
> > > > >
> > > > > Go to Start>Run and key in:
> > > > > regsvr32 wuapi.dll
> > > > > Click on OK or hit ENTER
> > > > > Click on OK in the RegSvr32 dialogue box
> > > > >
> > > > > Start>Run and key in:
> > > > > regsvr32 wups.dll
> > > > > Click on OK or hit ENTER
> > > > > Click on OK in the RegSvr32 dialogue box
> > > > >
> > > > > Start>Run and key in:
> > > > > regsvr32 wuaueng.dll
> > > > > Click on OK or hit ENTER
> > > > > Click on OK in the RegSvr32 dialogue box
> > > > >
> > > > > Start>Run and key in:
> > > > > regsvr32 wuaueng1.dll
> > > > > Click on OK or hit ENTER
> > > > > Click on OK in the RegSvr32 dialogue box
> > > > >
> > > > > Start>Run and key in:
> > > > > regsvr32 wucltui.dll
> > > > > Click on OK or hit ENTER
> > > > > Click on OK in the RegSvr32 dialogue box
> > > > >
> > > > > Start>Run and key in:
> > > > > regsvr32 wuweb.dll
> > > > > Click on OK or hit ENTER
> > > > > Click on OK in the RegSvr32 dialogue box
> > > > >
> > > > > Start>Run and key in:
> > > > > regsvr32 jscript.dll
> > > > > Click on OK or hit ENTER
> > > > > Click on OK in the RegSvr32 dialogue box
> > > > >
> > > > > Start>Run and key in:
> > > > > regsvr32 atl.dll
> > > > > Click on OK or hit ENTER
> > > > > Click on OK in the RegSvr32 dialogue box
> > > > >
> > > > > Start>Run and key in:
> > > > > regsvr32 softpub.dll
> > > > > Click on OK or hit ENTER
> > > > > Click on OK in the RegSvr32 dialogue box
> > > > >
> > > > > Start>Run and key in:
> > > > > regsvr32 msxml3.dll
> > > > > Click on OK or hit ENTER
> > > > > Click on OK in the RegSvr32 dialogue box
> > > > >
> > > > > Start>Run and key in:
> > > > > net.exe start wuauserv
> > > > >
> > > > > Now try the Windows Update site.
> > > > >
> > > > >
> > > > > Alternatively, you could create a command script file to run the
> above
> > > > > commands in a Command Prompt window......
> > > > >
> > > > > Go to Start>Run
> > > > > Key in:
> > > > > cmd
> > > > > Click on OK or hit ENTER
> > > > >
> > > > > In the Command Prompt window, key in:
> > > > > notepad registerit.cmd
> > > > > Hit ENTER
> > > > >
> > > > > A Notepad window will open with a dialogue box asking if you want to
> > > create
> > > > > a new file. Click on Yes in the dialogue box.
> > > > >
> > > > > Copy/paste the following, between but not including the asterisks,
> into
> > > the
> > > > > Notepad window:
> > > > >
> > > > > *********************
> > > > > net stop wuauserv
> > > > >
> > > > > regsvr32 /s wuapi.dll
> > > > >
> > > > > regsvr32 /s wups.dll
> > > > >
> > > > > regsvr32 /s wuaueng.dll
> > > > >
> > > > > regsvr32 /s wuaueng1.dll
> > > > >
> > > > > regsvr32 /s wucltui.dll
> > > > >
> > > > > regsvr32 /s wuweb.dll
> > > > >
> > > > > regsvr32 /s jscript.dll
> > > > >
> > > > > regsvr32 /s atl.dll
> > > > >
> > > > > regsvr32 /s softpub.dll
> > > > >
> > > > > net start wuauserv
> > > > > **********************
> > > > >
> > > > > When finished pasting the above commands into the Notepad window, go
> to
> > > > > File>Save then File>Exit.
> > > > >
> > > > >
> > > > > Back in the Command Prompt window, key in:
> > > > > registerit.cmd
> > > > > Then hit ENTER
> > > > >
> > > > > When the file is done running, and you're back at the C: prompt, key
> in:
> > > > > exit
> > > > > Then hit ENTER
> > > > >
> > > > > Now try the Windows Update site.
> > > > >
> > > > >
> > > > >
> > > > > Regards,
> > > > >
> > > > > --
> > > > > Patti MacLeod
> > > > > Microsoft MVP - Windows Shell/User
> > > > >
> > > > > "Lily" <> wrote in message
> > > > > news:C24D8A64-B21A-4E53-943C-...
> > > > > > I am having trouble getting to the Windows Update site to install
> my
> > > > > windows
> > > > > > update. Every time I try to load windowsupdate.microsoft.com, the
> > > page
> > > > > > freezes.
> > > > > >
> > > > > > Any help on this would be much appreciated! Thanks!
> > > > >
> > > > >
> > > > >
> > >
> > >
> > >
>
>
>

We had a power outage today, and I started my workweek this afternoon (no
internet access where I work), so that's why I'm a little tardy in replying.

To be honest, I have never come across the error of not being able to STOP
the Automatic Updates service, so I did a little searching on that. The only
thing that I came across, where the original poster replied to say that he
met with success, was this thread:
http://groups-beta.google.com/group/...7cca9fbee61db6
Torgeir Bakken (MVP)'s post dated Sep 5 2004, 6:20 pm in that thread was the
successful suggestion. I tried it myself just a short time ago, and noticed
that once I performed the registry edit and subsequent reinstall of
Automatic Updates, followed by a restart of the computer, etc., accessing
the Windows Update site took 3-5 minutes, so if you do try the suggestion,
don't be surprised if it takes a while to access the site. Once the Windows
Update site was loaded, I then was prompted to install the latest version of
Windows Update software (which I did), and everything was fine after that.



Regards,

--
Patti MacLeod
Microsoft MVP - Windows Shell/User

"Lily" <> wrote in message
news:90807391-DBD5-4AF4-993A-...
> I made the edit but I was still unable to Stop the Automatic Updates
service
> in the Properties window. Here is the error message I received:
>
> "Could not stop the Automatic Updates service on the Local Computer.
> Error 1053: The service did not respond to the start or control request in
a
> timely fashion."
>
> I did try going to windowsupdate.microsoft.com and appears to be able to
get
> a bit further....I am able to retrieve all the critical files that need to
be
> updated. The page "freezes" after I click on "install" (a window pops up
> preparing for installation but no progress).
>
> Is this going in the right direction?
>
> "Patti MacLeod" wrote:
>
> > Edit the registerit.cmd file that you created (right-click on the file
and
> > select Edit) to delete the following lines:
> > net stop wuauserv
> > and
> > net start wuauserv
> > Save the file, then Exit it.
> >
> > Follow my previous instructions to bring up the Properties window for
> > Automatic Updates service, and see if you can Stop the service by
clicking
> > on the Stop button. If the service successfully stops, then run
> > registerit.cmd and go back to Start the service again by bringing up the
> > Properties window for Automatic Updates service.
> >
> >
> >
> > Regards,
> >
> > --
> > Patti MacLeod
> > Microsoft MVP - Windows Shell/User
> >
> > "Lily" <> wrote in message
> > news:154FE28A-404A-4E1F-9808-...
> > > For Startup type: Automatic
> > > Service status: Started
> > >
> > > "Patti MacLeod" wrote:
> > >
> > > > I'm now wondering what status Automatic Updates is currently in if
it
> > cannot
> > > > be stopped. Go to Start>Run and key in:
> > > > services.msc
> > > > click on OK or hit ENTER
> > > > Locate and double-click on Automatic Updates. What does it say for
> > Startup
> > > > type and Service status?
> > > >
> > > >
> > > >
> > > > Regards,
> > > >
> > > > --
> > > > Patti MacLeod
> > > > Microsoft MVP - Windows Shell/User
> > > >
> > > > "Lily" <> wrote in message
> > > > news:CAD0B1FA-A48E-4C87-A015-...
> > > > > Thanks Patti. I tried creating and running a command script & got
the
> > > > > following message:
> > > > >
> > > > > "The Automatic Updates service is stopping......
> > > > > The Automatic Updates service could not be stopped."
> > > > >
> > > > > And then when I tried running Windows Update, Explorer freezes and
I
> > am
> > > > > still not able to retrieve the available updates.
> > > > >
> > > > > Would you know why that's happening and any other ways to solve?
> > > > >
> > > > > Thanks for your help.
> > > > >
> > > > > "Patti MacLeod" wrote:
> > > > >
> > > > > > Hi Lily,
> > > > > >
> > > > > > If you're using Windows XP, you could give this a try.........
> > > > > >
> > > > > > Go to Start>Run and key in:
> > > > > > net.exe stop wuauserv
> > > > > > Click on OK or hit ENTER
> > > > > >
> > > > > > Go to Start>Run and key in:
> > > > > > regsvr32 wuapi.dll
> > > > > > Click on OK or hit ENTER
> > > > > > Click on OK in the RegSvr32 dialogue box
> > > > > >
> > > > > > Start>Run and key in:
> > > > > > regsvr32 wups.dll
> > > > > > Click on OK or hit ENTER
> > > > > > Click on OK in the RegSvr32 dialogue box
> > > > > >
> > > > > > Start>Run and key in:
> > > > > > regsvr32 wuaueng.dll
> > > > > > Click on OK or hit ENTER
> > > > > > Click on OK in the RegSvr32 dialogue box
> > > > > >
> > > > > > Start>Run and key in:
> > > > > > regsvr32 wuaueng1.dll
> > > > > > Click on OK or hit ENTER
> > > > > > Click on OK in the RegSvr32 dialogue box
> > > > > >
> > > > > > Start>Run and key in:
> > > > > > regsvr32 wucltui.dll
> > > > > > Click on OK or hit ENTER
> > > > > > Click on OK in the RegSvr32 dialogue box
> > > > > >
> > > > > > Start>Run and key in:
> > > > > > regsvr32 wuweb.dll
> > > > > > Click on OK or hit ENTER
> > > > > > Click on OK in the RegSvr32 dialogue box
> > > > > >
> > > > > > Start>Run and key in:
> > > > > > regsvr32 jscript.dll
> > > > > > Click on OK or hit ENTER
> > > > > > Click on OK in the RegSvr32 dialogue box
> > > > > >
> > > > > > Start>Run and key in:
> > > > > > regsvr32 atl.dll
> > > > > > Click on OK or hit ENTER
> > > > > > Click on OK in the RegSvr32 dialogue box
> > > > > >
> > > > > > Start>Run and key in:
> > > > > > regsvr32 softpub.dll
> > > > > > Click on OK or hit ENTER
> > > > > > Click on OK in the RegSvr32 dialogue box
> > > > > >
> > > > > > Start>Run and key in:
> > > > > > regsvr32 msxml3.dll
> > > > > > Click on OK or hit ENTER
> > > > > > Click on OK in the RegSvr32 dialogue box
> > > > > >
> > > > > > Start>Run and key in:
> > > > > > net.exe start wuauserv
> > > > > >
> > > > > > Now try the Windows Update site.
> > > > > >
> > > > > >
> > > > > > Alternatively, you could create a command script file to run the
> > above
> > > > > > commands in a Command Prompt window......
> > > > > >
> > > > > > Go to Start>Run
> > > > > > Key in:
> > > > > > cmd
> > > > > > Click on OK or hit ENTER
> > > > > >
> > > > > > In the Command Prompt window, key in:
> > > > > > notepad registerit.cmd
> > > > > > Hit ENTER
> > > > > >
> > > > > > A Notepad window will open with a dialogue box asking if you
want to
> > > > create
> > > > > > a new file. Click on Yes in the dialogue box.
> > > > > >
> > > > > > Copy/paste the following, between but not including the
asterisks,
> > into
> > > > the
> > > > > > Notepad window:
> > > > > >
> > > > > > *********************
> > > > > > net stop wuauserv
> > > > > >
> > > > > > regsvr32 /s wuapi.dll
> > > > > >
> > > > > > regsvr32 /s wups.dll
> > > > > >
> > > > > > regsvr32 /s wuaueng.dll
> > > > > >
> > > > > > regsvr32 /s wuaueng1.dll
> > > > > >
> > > > > > regsvr32 /s wucltui.dll
> > > > > >
> > > > > > regsvr32 /s wuweb.dll
> > > > > >
> > > > > > regsvr32 /s jscript.dll
> > > > > >
> > > > > > regsvr32 /s atl.dll
> > > > > >
> > > > > > regsvr32 /s softpub.dll
> > > > > >
> > > > > > net start wuauserv
> > > > > > **********************
> > > > > >
> > > > > > When finished pasting the above commands into the Notepad
window, go
> > to
> > > > > > File>Save then File>Exit.
> > > > > >
> > > > > >
> > > > > > Back in the Command Prompt window, key in:
> > > > > > registerit.cmd
> > > > > > Then hit ENTER
> > > > > >
> > > > > > When the file is done running, and you're back at the C: prompt,
key
> > in:
> > > > > > exit
> > > > > > Then hit ENTER
> > > > > >
> > > > > > Now try the Windows Update site.
> > > > > >
> > > > > >
> > > > > >
> > > > > > Regards,
> > > > > >
> > > > > > --
> > > > > > Patti MacLeod
> > > > > > Microsoft MVP - Windows Shell/User
> > > > > >
> > > > > > "Lily" <> wrote in message
> > > > > > news:C24D8A64-B21A-4E53-943C-...
> > > > > > > I am having trouble getting to the Windows Update site to
install
> > my
> > > > > > windows
> > > > > > > update. Every time I try to load windowsupdate.microsoft.com,
the
> > > > page
> > > > > > > freezes.
> > > > > > >
> > > > > > > Any help on this would be much appreciated! Thanks!
> > > > > >
> > > > > >
> > > > > >
> > > >
> > > >
> > > >
> >
> >
> >

Thanks Patti -- I got my windows updates!!

I followed the instructions below and tried install again. I wasn't
successful, but it was able to complete the process and show me a fail
message 80246008. I looked up 80246008 on the community sites and tried to
start BITS, without any luck through Services.msc. But I found another
posting from you back on 2/3/05 which started BITS through a command prompt
window and it worked!

Open a command prompt window, and key in (or copy/paste):
rd /q /s "%ALLUSERSPROFILE%\Application Data\Microsoft\Network\Downloader"
hit ENTER

Now key in:
net start BITS
and hit ENTER

From here I was able to go back to Windows Update and download the last 12
security updates that I've missed.

Thanks so much! Regards,
"Patti MacLeod" wrote:

> We had a power outage today, and I started my workweek this afternoon (no
> internet access where I work), so that's why I'm a little tardy in replying.
>
> To be honest, I have never come across the error of not being able to STOP
> the Automatic Updates service, so I did a little searching on that. The only
> thing that I came across, where the original poster replied to say that he
> met with success, was this thread:
> http://groups-beta.google.com/group/...7cca9fbee61db6
> Torgeir Bakken (MVP)'s post dated Sep 5 2004, 6:20 pm in that thread was the
> successful suggestion. I tried it myself just a short time ago, and noticed
> that once I performed the registry edit and subsequent reinstall of
> Automatic Updates, followed by a restart of the computer, etc., accessing
> the Windows Update site took 3-5 minutes, so if you do try the suggestion,
> don't be surprised if it takes a while to access the site. Once the Windows
> Update site was loaded, I then was prompted to install the latest version of
> Windows Update software (which I did), and everything was fine after that.
>
>
>
> Regards,
>
> --
> Patti MacLeod
> Microsoft MVP - Windows Shell/User
>
> "Lily" <> wrote in message
> news:90807391-DBD5-4AF4-993A-...
> > I made the edit but I was still unable to Stop the Automatic Updates
> service
> > in the Properties window. Here is the error message I received:
> >
> > "Could not stop the Automatic Updates service on the Local Computer.
> > Error 1053: The service did not respond to the start or control request in
> a
> > timely fashion."
> >
> > I did try going to windowsupdate.microsoft.com and appears to be able to
> get
> > a bit further....I am able to retrieve all the critical files that need to
> be
> > updated. The page "freezes" after I click on "install" (a window pops up
> > preparing for installation but no progress).
> >
> > Is this going in the right direction?
> >
> > "Patti MacLeod" wrote:
> >
> > > Edit the registerit.cmd file that you created (right-click on the file
> and
> > > select Edit) to delete the following lines:
> > > net stop wuauserv
> > > and
> > > net start wuauserv
> > > Save the file, then Exit it.
> > >
> > > Follow my previous instructions to bring up the Properties window for
> > > Automatic Updates service, and see if you can Stop the service by
> clicking
> > > on the Stop button. If the service successfully stops, then run
> > > registerit.cmd and go back to Start the service again by bringing up the
> > > Properties window for Automatic Updates service.
> > >
> > >
> > >
> > > Regards,
> > >
> > > --
> > > Patti MacLeod
> > > Microsoft MVP - Windows Shell/User
> > >
> > > "Lily" <> wrote in message
> > > news:154FE28A-404A-4E1F-9808-...
> > > > For Startup type: Automatic
> > > > Service status: Started
> > > >
> > > > "Patti MacLeod" wrote:
> > > >
> > > > > I'm now wondering what status Automatic Updates is currently in if
> it
> > > cannot
> > > > > be stopped. Go to Start>Run and key in:
> > > > > services.msc
> > > > > click on OK or hit ENTER
> > > > > Locate and double-click on Automatic Updates. What does it say for
> > > Startup
> > > > > type and Service status?
> > > > >
> > > > >
> > > > >
> > > > > Regards,
> > > > >
> > > > > --
> > > > > Patti MacLeod
> > > > > Microsoft MVP - Windows Shell/User
> > > > >
> > > > > "Lily" <> wrote in message
> > > > > news:CAD0B1FA-A48E-4C87-A015-...
> > > > > > Thanks Patti. I tried creating and running a command script & got
> the
> > > > > > following message:
> > > > > >
> > > > > > "The Automatic Updates service is stopping......
> > > > > > The Automatic Updates service could not be stopped."
> > > > > >
> > > > > > And then when I tried running Windows Update, Explorer freezes and
> I
> > > am
> > > > > > still not able to retrieve the available updates.
> > > > > >
> > > > > > Would you know why that's happening and any other ways to solve?
> > > > > >
> > > > > > Thanks for your help.
> > > > > >
> > > > > > "Patti MacLeod" wrote:
> > > > > >
> > > > > > > Hi Lily,
> > > > > > >
> > > > > > > If you're using Windows XP, you could give this a try.........
> > > > > > >
> > > > > > > Go to Start>Run and key in:
> > > > > > > net.exe stop wuauserv
> > > > > > > Click on OK or hit ENTER
> > > > > > >
> > > > > > > Go to Start>Run and key in:
> > > > > > > regsvr32 wuapi.dll
> > > > > > > Click on OK or hit ENTER
> > > > > > > Click on OK in the RegSvr32 dialogue box
> > > > > > >
> > > > > > > Start>Run and key in:
> > > > > > > regsvr32 wups.dll
> > > > > > > Click on OK or hit ENTER
> > > > > > > Click on OK in the RegSvr32 dialogue box
> > > > > > >
> > > > > > > Start>Run and key in:
> > > > > > > regsvr32 wuaueng.dll
> > > > > > > Click on OK or hit ENTER
> > > > > > > Click on OK in the RegSvr32 dialogue box
> > > > > > >
> > > > > > > Start>Run and key in:
> > > > > > > regsvr32 wuaueng1.dll
> > > > > > > Click on OK or hit ENTER
> > > > > > > Click on OK in the RegSvr32 dialogue box
> > > > > > >
> > > > > > > Start>Run and key in:
> > > > > > > regsvr32 wucltui.dll
> > > > > > > Click on OK or hit ENTER
> > > > > > > Click on OK in the RegSvr32 dialogue box
> > > > > > >
> > > > > > > Start>Run and key in:
> > > > > > > regsvr32 wuweb.dll
> > > > > > > Click on OK or hit ENTER
> > > > > > > Click on OK in the RegSvr32 dialogue box
> > > > > > >
> > > > > > > Start>Run and key in:
> > > > > > > regsvr32 jscript.dll
> > > > > > > Click on OK or hit ENTER
> > > > > > > Click on OK in the RegSvr32 dialogue box
> > > > > > >
> > > > > > > Start>Run and key in:
> > > > > > > regsvr32 atl.dll
> > > > > > > Click on OK or hit ENTER
> > > > > > > Click on OK in the RegSvr32 dialogue box
> > > > > > >
> > > > > > > Start>Run and key in:
> > > > > > > regsvr32 softpub.dll
> > > > > > > Click on OK or hit ENTER
> > > > > > > Click on OK in the RegSvr32 dialogue box
> > > > > > >
> > > > > > > Start>Run and key in:
> > > > > > > regsvr32 msxml3.dll
> > > > > > > Click on OK or hit ENTER
> > > > > > > Click on OK in the RegSvr32 dialogue box
> > > > > > >
> > > > > > > Start>Run and key in:
> > > > > > > net.exe start wuauserv
> > > > > > >
> > > > > > > Now try the Windows Update site.
> > > > > > >
> > > > > > >
> > > > > > > Alternatively, you could create a command script file to run the
> > > above
> > > > > > > commands in a Command Prompt window......
> > > > > > >
> > > > > > > Go to Start>Run
> > > > > > > Key in:
> > > > > > > cmd
> > > > > > > Click on OK or hit ENTER
> > > > > > >
> > > > > > > In the Command Prompt window, key in:
> > > > > > > notepad registerit.cmd
> > > > > > > Hit ENTER
> > > > > > >
> > > > > > > A Notepad window will open with a dialogue box asking if you
> want to
> > > > > create
> > > > > > > a new file. Click on Yes in the dialogue box.
> > > > > > >
> > > > > > > Copy/paste the following, between but not including the
> asterisks,
> > > into
> > > > > the
> > > > > > > Notepad window:
> > > > > > >
> > > > > > > *********************
> > > > > > > net stop wuauserv
> > > > > > >
> > > > > > > regsvr32 /s wuapi.dll
> > > > > > >
> > > > > > > regsvr32 /s wups.dll
> > > > > > >
> > > > > > > regsvr32 /s wuaueng.dll
> > > > > > >
> > > > > > > regsvr32 /s wuaueng1.dll
> > > > > > >
> > > > > > > regsvr32 /s wucltui.dll
> > > > > > >
> > > > > > > regsvr32 /s wuweb.dll
> > > > > > >
> > > > > > > regsvr32 /s jscript.dll
> > > > > > >
> > > > > > > regsvr32 /s atl.dll
> > > > > > >
> > > > > > > regsvr32 /s softpub.dll
> > > > > > >
> > > > > > > net start wuauserv
> > > > > > > **********************
> > > > > > >
> > > > > > > When finished pasting the above commands into the Notepad
> window, go
> > > to
> > > > > > > File>Save then File>Exit.
> > > > > > >
> > > > > > >
> > > > > > > Back in the Command Prompt window, key in:
> > > > > > > registerit.cmd
> > > > > > > Then hit ENTER
> > > > > > >
> > > > > > > When the file is done running, and you're back at the C: prompt,
> key
> > > in:
> > > > > > > exit
> > > > > > > Then hit ENTER
> > > > > > >
> > > > > > > Now try the Windows Update site.
> > > > > > >
> > > > > > >
> > > > > > >
> > > > > > > Regards,
> > > > > > >
> > > > > > > --
> > > > > > > Patti MacLeod
> > > > > > > Microsoft MVP - Windows Shell/User
> > > > > > >
> > > > > > > "Lily" <> wrote in message
> > > > > > > news:C24D8A64-B21A-4E53-943C-...
> > > > > > > > I am having trouble getting to the Windows Update site to
> install
> > > my
> > > > > > > windows
> > > > > > > > update. Every time I try to load windowsupdate.microsoft.com,
> the
> > > > > page
> > > > > > > > freezes.
> > > > > > > >
> > > > > > > > Any help on this would be much appreciated! Thanks!
> > > > > > >
> > > > > > >
> > > > > > >
> > > > >
> > > > >
> > > > >
> > >
> > >
> > >
>
>
>

You're very welcome! :-)

I'm happy to hear the we eventually got this one sorted.



Regards,

--
Patti MacLeod
Microsoft MVP - Windows Shell/User

"Lily" <> wrote in message
news:8C96AA56-E9C3-4D81-99B7-...
> Thanks Patti -- I got my windows updates!!
>
> I followed the instructions below and tried install again. I wasn't
> successful, but it was able to complete the process and show me a fail
> message 80246008. I looked up 80246008 on the community sites and tried
to
> start BITS, without any luck through Services.msc. But I found another
> posting from you back on 2/3/05 which started BITS through a command
prompt
> window and it worked!
>
> Open a command prompt window, and key in (or copy/paste):
> rd /q /s "%ALLUSERSPROFILE%\Application Data\Microsoft\Network\Downloader"
> hit ENTER
>
> Now key in:
> net start BITS
> and hit ENTER
>
> From here I was able to go back to Windows Update and download the last 12
> security updates that I've missed.
>
> Thanks so much! Regards,
> "Patti MacLeod" wrote:
>
> > We had a power outage today, and I started my workweek this afternoon
(no
> > internet access where I work), so that's why I'm a little tardy in
replying.
> >
> > To be honest, I have never come across the error of not being able to
STOP
> > the Automatic Updates service, so I did a little searching on that. The
only
> > thing that I came across, where the original poster replied to say that
he
> > met with success, was this thread:
> >
http://groups-beta.google.com/group/...7cca9fbee61db6
> > Torgeir Bakken (MVP)'s post dated Sep 5 2004, 6:20 pm in that thread was
the
> > successful suggestion. I tried it myself just a short time ago, and
noticed
> > that once I performed the registry edit and subsequent reinstall of
> > Automatic Updates, followed by a restart of the computer, etc.,
accessing
> > the Windows Update site took 3-5 minutes, so if you do try the
suggestion,
> > don't be surprised if it takes a while to access the site. Once the
Windows
> > Update site was loaded, I then was prompted to install the latest
version of
> > Windows Update software (which I did), and everything was fine after
that.
> >
> >
> >
> > Regards,
> >
> > --
> > Patti MacLeod
> > Microsoft MVP - Windows Shell/User
> >
> > "Lily" <> wrote in message
> > news:90807391-DBD5-4AF4-993A-...
> > > I made the edit but I was still unable to Stop the Automatic Updates
> > service
> > > in the Properties window. Here is the error message I received:
> > >
> > > "Could not stop the Automatic Updates service on the Local Computer.
> > > Error 1053: The service did not respond to the start or control
request in
> > a
> > > timely fashion."
> > >
> > > I did try going to windowsupdate.microsoft.com and appears to be able
to
> > get
> > > a bit further....I am able to retrieve all the critical files that
need to
> > be
> > > updated. The page "freezes" after I click on "install" (a window pops
up
> > > preparing for installation but no progress).
> > >
> > > Is this going in the right direction?
> > >
> > > "Patti MacLeod" wrote:
> > >
> > > > Edit the registerit.cmd file that you created (right-click on the
file
> > and
> > > > select Edit) to delete the following lines:
> > > > net stop wuauserv
> > > > and
> > > > net start wuauserv
> > > > Save the file, then Exit it.
> > > >
> > > > Follow my previous instructions to bring up the Properties window
for
> > > > Automatic Updates service, and see if you can Stop the service by
> > clicking
> > > > on the Stop button. If the service successfully stops, then run
> > > > registerit.cmd and go back to Start the service again by bringing up
the
> > > > Properties window for Automatic Updates service.
> > > >
> > > >
> > > >
> > > > Regards,
> > > >
> > > > --
> > > > Patti MacLeod
> > > > Microsoft MVP - Windows Shell/User
> > > >
> > > > "Lily" <> wrote in message
> > > > news:154FE28A-404A-4E1F-9808-...
> > > > > For Startup type: Automatic
> > > > > Service status: Started
> > > > >
> > > > > "Patti MacLeod" wrote:
> > > > >
> > > > > > I'm now wondering what status Automatic Updates is currently in
if
> > it
> > > > cannot
> > > > > > be stopped. Go to Start>Run and key in:
> > > > > > services.msc
> > > > > > click on OK or hit ENTER
> > > > > > Locate and double-click on Automatic Updates. What does it say
for
> > > > Startup
> > > > > > type and Service status?
> > > > > >
> > > > > >
> > > > > >
> > > > > > Regards,
> > > > > >
> > > > > > --
> > > > > > Patti MacLeod
> > > > > > Microsoft MVP - Windows Shell/User
> > > > > >
> > > > > > "Lily" <> wrote in message
> > > > > > news:CAD0B1FA-A48E-4C87-A015-...
> > > > > > > Thanks Patti. I tried creating and running a command script &
got
> > the
> > > > > > > following message:
> > > > > > >
> > > > > > > "The Automatic Updates service is stopping......
> > > > > > > The Automatic Updates service could not be stopped."
> > > > > > >
> > > > > > > And then when I tried running Windows Update, Explorer freezes
and
> > I
> > > > am
> > > > > > > still not able to retrieve the available updates.
> > > > > > >
> > > > > > > Would you know why that's happening and any other ways to
solve?
> > > > > > >
> > > > > > > Thanks for your help.
> > > > > > >
> > > > > > > "Patti MacLeod" wrote:
> > > > > > >
> > > > > > > > Hi Lily,
> > > > > > > >
> > > > > > > > If you're using Windows XP, you could give this a
try.........
> > > > > > > >
> > > > > > > > Go to Start>Run and key in:
> > > > > > > > net.exe stop wuauserv
> > > > > > > > Click on OK or hit ENTER
> > > > > > > >
> > > > > > > > Go to Start>Run and key in:
> > > > > > > > regsvr32 wuapi.dll
> > > > > > > > Click on OK or hit ENTER
> > > > > > > > Click on OK in the RegSvr32 dialogue box
> > > > > > > >
> > > > > > > > Start>Run and key in:
> > > > > > > > regsvr32 wups.dll
> > > > > > > > Click on OK or hit ENTER
> > > > > > > > Click on OK in the RegSvr32 dialogue box
> > > > > > > >
> > > > > > > > Start>Run and key in:
> > > > > > > > regsvr32 wuaueng.dll
> > > > > > > > Click on OK or hit ENTER
> > > > > > > > Click on OK in the RegSvr32 dialogue box
> > > > > > > >
> > > > > > > > Start>Run and key in:
> > > > > > > > regsvr32 wuaueng1.dll
> > > > > > > > Click on OK or hit ENTER
> > > > > > > > Click on OK in the RegSvr32 dialogue box
> > > > > > > >
> > > > > > > > Start>Run and key in:
> > > > > > > > regsvr32 wucltui.dll
> > > > > > > > Click on OK or hit ENTER
> > > > > > > > Click on OK in the RegSvr32 dialogue box
> > > > > > > >
> > > > > > > > Start>Run and key in:
> > > > > > > > regsvr32 wuweb.dll
> > > > > > > > Click on OK or hit ENTER
> > > > > > > > Click on OK in the RegSvr32 dialogue box
> > > > > > > >
> > > > > > > > Start>Run and key in:
> > > > > > > > regsvr32 jscript.dll
> > > > > > > > Click on OK or hit ENTER
> > > > > > > > Click on OK in the RegSvr32 dialogue box
> > > > > > > >
> > > > > > > > Start>Run and key in:
> > > > > > > > regsvr32 atl.dll
> > > > > > > > Click on OK or hit ENTER
> > > > > > > > Click on OK in the RegSvr32 dialogue box
> > > > > > > >
> > > > > > > > Start>Run and key in:
> > > > > > > > regsvr32 softpub.dll
> > > > > > > > Click on OK or hit ENTER
> > > > > > > > Click on OK in the RegSvr32 dialogue box
> > > > > > > >
> > > > > > > > Start>Run and key in:
> > > > > > > > regsvr32 msxml3.dll
> > > > > > > > Click on OK or hit ENTER
> > > > > > > > Click on OK in the RegSvr32 dialogue box
> > > > > > > >
> > > > > > > > Start>Run and key in:
> > > > > > > > net.exe start wuauserv
> > > > > > > >
> > > > > > > > Now try the Windows Update site.
> > > > > > > >
> > > > > > > >
> > > > > > > > Alternatively, you could create a command script file to run
the
> > > > above
> > > > > > > > commands in a Command Prompt window......
> > > > > > > >
> > > > > > > > Go to Start>Run
> > > > > > > > Key in:
> > > > > > > > cmd
> > > > > > > > Click on OK or hit ENTER
> > > > > > > >
> > > > > > > > In the Command Prompt window, key in:
> > > > > > > > notepad registerit.cmd
> > > > > > > > Hit ENTER
> > > > > > > >
> > > > > > > > A Notepad window will open with a dialogue box asking if you
> > want to
> > > > > > create
> > > > > > > > a new file. Click on Yes in the dialogue box.
> > > > > > > >
> > > > > > > > Copy/paste the following, between but not including the
> > asterisks,
> > > > into
> > > > > > the
> > > > > > > > Notepad window:
> > > > > > > >
> > > > > > > > *********************
> > > > > > > > net stop wuauserv
> > > > > > > >
> > > > > > > > regsvr32 /s wuapi.dll
> > > > > > > >
> > > > > > > > regsvr32 /s wups.dll
> > > > > > > >
> > > > > > > > regsvr32 /s wuaueng.dll
> > > > > > > >
> > > > > > > > regsvr32 /s wuaueng1.dll
> > > > > > > >
> > > > > > > > regsvr32 /s wucltui.dll
> > > > > > > >
> > > > > > > > regsvr32 /s wuweb.dll
> > > > > > > >
> > > > > > > > regsvr32 /s jscript.dll
> > > > > > > >
> > > > > > > > regsvr32 /s atl.dll
> > > > > > > >
> > > > > > > > regsvr32 /s softpub.dll
> > > > > > > >
> > > > > > > > net start wuauserv
> > > > > > > > **********************
> > > > > > > >
> > > > > > > > When finished pasting the above commands into the Notepad
> > window, go
> > > > to
> > > > > > > > File>Save then File>Exit.
> > > > > > > >
> > > > > > > >
> > > > > > > > Back in the Command Prompt window, key in:
> > > > > > > > registerit.cmd
> > > > > > > > Then hit ENTER
> > > > > > > >
> > > > > > > > When the file is done running, and you're back at the C:
prompt,
> > key
> > > > in:
> > > > > > > > exit
> > > > > > > > Then hit ENTER
> > > > > > > >
> > > > > > > > Now try the Windows Update site.
> > > > > > > >
> > > > > > > >
> > > > > > > >
> > > > > > > > Regards,
> > > > > > > >
> > > > > > > > --
> > > > > > > > Patti MacLeod
> > > > > > > > Microsoft MVP - Windows Shell/User
> > > > > > > >
> > > > > > > > "Lily" <> wrote in message
> > > > > > > > news:C24D8A64-B21A-4E53-943C-...
> > > > > > > > > I am having trouble getting to the Windows Update site to
> > install
> > > > my
> > > > > > > > windows
> > > > > > > > > update. Every time I try to load
windowsupdate.microsoft.com,
> > the
> > > > > > page
> > > > > > > > > freezes.
> > > > > > > > >
> > > > > > > > > Any help on this would be much appreciated! Thanks!
> > > > > > > >
> > > > > > > >
> > > > > > > >
> > > > > >
> > > > > >
> > > > > >
> > > >
> > > >
> > > >
> >
> >
> >