Hi,
Windows Update today recommended 11 updates, and I selected "Install."
Installation of all 11 failed. Weeks ago Windows Update was telling me
to install KB823353, but installation failed -- presumably because
KB897715 had already been installed. So I imagine the reason for the
installation failure today is the same issue.
On October 2 I added a message about the two updates named above to a
thread on another newsgroup but did not receive a reply. The thread,
starting with my message, is quoted below.
Tekla
Message of October 2
--------------------------------------
I have Win 2000, Service Pack 4. I too am having Windows Update
repeatedly tell me to install KB823353, I click on install, it claims
to have successfully installed but has not installed.
KB897715 is in fact installed. But when I go to Add/Remove Programs, it
refuses to uninstall KB897715. I went to
http://support.microsoft.com/kb/555398 as you [Torgeir] advised. I
checked that
the version of OE I am running is as specified there.
I went to the Workaround section which says "This section is intended
to reinstall update 823353 if the version number of the Inetcomm.dll
file is greater than 6.0.2800.1306 and updates 887797 and 897715 cannot
be uninstalled. Updates 887797 and 897715 install a Inetcomm.dll file
with a version number greater than 6.0.2800.1306."
I found 3 copies of Inetcomm.dll on my computer, and, yep, one of them
does have a version number greater than 6.0.2800.1306.
So I downloaded the IE6.0sp1-KB823353-x86-ENU.exe file as directed on
that website. Extracted its contents into a folder. Opened a command
prompt window, changed to that folder, and typed in the command
specified. A popup window claimed that KB823353 was being installed
(and the Oeupdate.exe process appeared in Task Manager), but alas, not
so, because when I went and looked in Add/Remove programs, it wasn't
there.
Do you have further suggestions? (What if I substituted one of the
other versions of Inetcomm.dll on my machine for the version that is
causing the problem? Would that screw up something else?)
Tekla
- Hide quoted text -
- Show quoted text -
Torgeir Bakken (MVP) wrote:
> Hi,
> If you have the security update KB897715 (MS05-030) installed,
> it could be caused by that.
> Temporarily uninstall KB897715 (from Add/Remove Programs), and see if
> KB823353 (MS04-018) installs successfully. Then install KB897715 again.
> You can download KB823353 from here:
> http://www.microsoft.com/technet/sec.../ms04-018.mspx
> You can download KB897715 from here:
> http://www.microsoft.com/technet/sec.../ms05-030.mspx
> More info/workarounds here as well:
> http://support.microsoft.com/kb/555398
> Regards,
> Torgeir
> Scott Holman wrote:
> > Hi all,
> > I've a problem that has already been brought in this newsgroup, but elicited
> > no response. Hopefully this post will.
> > My probelm:
> > A number of windows 2000 workstations are recieving a update (KB823353 - the
> > OE6sp1 version to be exact) which downloads and installs successfully.
> > However the update continues to want to be installed.
> > This has been happening for a number of weeks. WSUS shows the update as
> > being needed for these machines. On selecting the 'needed' link against the
> > update it shows multiple successful installation preceeded with a successful
> > download.
> > A few days ago I decided to remove all files and directories from the
> > SoftwareDistribution\downloads directory, which you would assume would
> > resoved this situation. Alas, no. It simply downloads and installs the update
> > successfully and continues to want to install it again, and again, and again.
> > Any suggestions on what I should do? I know I could 'not approve' the update
> > for that computer group, but it's a bit of a hash job.
> > Thanks,
> > Scott
> --
> torgeir, Microsoft MVP Scripting and WMI, Porsgrunn Norway
> Administration scripting examples and an ONLINE version of
> the 1328 page Scripting Guide:
> http://www.microsoft.com/technet/scr...r/default.mspx
Similar Threads
Linear Mode
