Windows Update failed on KB935509

The Windows Update could not be installed, i get the ErrorCode : 80004005
Installation is Windows Vista Ultimate.
Free Space on Drive C: 2,5 GB
Hardware Sepc :
Intel Core 2 Duo 6300
2GB RAM

I'm having the same problem with kb935509. Tried to fix the MBR, tried
the stand alone installation, tried to change the boot sequence, don't
have a comodore firewall and tried to install without virusscanner. I
really have no clue anymore what to do. It keeps installing, rebooting
and after 2 or three reboots, it has failed.

Windows Vista Ultimate,
no dual boot, no bitlocker installed.

Me, too. i.e.,
KB935509 "important" update repeatedly fails, with error code 80004005.
I'm running Vista Ultimate on a high-end notebook PC (Fujitsu LifeBook
N6420) with AVG Anti-Virus Free Edition, no dual-boot, no bitlocker, plenty
of disk space (61GB free of 183GB total) and plenty of memory (2GB).

"Ernst Klamer" wrote:

> I'm having the same problem with kb935509. Tried to fix the MBR, tried
> the stand alone installation, tried to change the boot sequence, don't
> have a comodore firewall and tried to install without virusscanner. I
> really have no clue anymore what to do. It keeps installing, rebooting
> and after 2 or three reboots, it has failed.
>
> Windows Vista Ultimate,
> no dual boot, no bitlocker installed.

If you don't call or open a Support Incident, MS may not be aware of the
scope of this problem, Ernst.

Start a free Windows Update support incident request:
https://support.microsoft.com/oas/de...spx?gprid=6527

Support for Windows Update:
http://support.microsoft.com/gp/wusupport

For home users, no-charge support is available by calling 1-866-PCSAFETY in
the United States and in Canada or by contacting your local Microsoft
subsidiary. There is no-charge for support calls that are associated with
security updates. When you call, clearly state that your problem is related
to a Security Update and cite the update's KB number (e.g., KB123456).

For more information about how to contact your local Microsoft subsidiary
for security update support issues, visit the International Support Web
site: http://support.microsoft.com/common/international.aspx

For enterprise customers, support for security updates is available through
your usual support contacts.
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE, OE, Security, Shell/User)
AumHa VSOP & Admin; DTS-L.net


Ernst Klamer wrote:
> I'm having the same problem with kb935509. Tried to fix the MBR, tried
> the stand alone installation, tried to change the boot sequence, don't
> have a comodore firewall and tried to install without virusscanner. I
> really have no clue anymore what to do. It keeps installing, rebooting
> and after 2 or three reboots, it has failed.
>
> Windows Vista Ultimate,
> no dual boot, no bitlocker installed.

PA BEAR, thank you for your response and the link. I've sent an email
to Microsoft. I hope they can help me. If I have a solution, I will
post it here.

"Ernst Klamer" wrote:

> PA BEAR, thank you for your response and the link. I've sent an email
> to Microsoft. I hope they can help me. If I have a solution, I will
> post it here.
>

Add me to the list. Having this issue since MS offered this update. Tried
installing it alone and still not work. Update History shows the manual
install as successful, but also shows the AutoInstall as failed. What is MS
thinking? The same update is shown BOTH failed & successful. I've already
sent email. Hopefully, MS realizes that this is a problem for many.

Machine specs: Vista Ultimate, Quadcore Q6600.

Joe H. wrote:
> "Ernst Klamer" wrote:
>> PA BEAR, thank you for your response and the link. I've sent an email
>> to Microsoft. I hope they can help me. If I have a solution, I will
>> post it here.
>
> Add me to the list. Having this issue since MS offered this update.
> Tried
> installing it alone and still not work. Update History shows the manual
> install as successful, but also shows the AutoInstall as failed. What is
> MS
> thinking? The same update is shown BOTH failed & successful. I've
> already
> sent email. Hopefully, MS realizes that this is a problem for many.
>
> Machine specs: Vista Ultimate, Quadcore Q6600.

And did YOU open a free support incident, too? If users don't report such
problems, MS may never fix it! (Generally speaking, no one from MS monitors
this peer-to-peer support newsgroup.)
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE, OE, Security, Shell/User)
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.net/

So far, no luck. I received some emails from microsoft, trying to
reset windows update. But still no luck. Today I didn't receive an
email from microsoft, but hopefully tomorrow. Like Joe H., I also have
the manaul update installed successfully, but the autoinstall is still
indicated as failed. I will keep you informed, when I receive more
info from microsoft.

Thank you, Ernst.
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE, OE, Security, Shell/User)
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.net/

Ernst Klamer wrote:
> So far, no luck. I received some emails from microsoft, trying to
> reset windows update. But still no luck. Today I didn't receive an
> email from microsoft, but hopefully tomorrow. Like Joe H., I also have
> the manaul update installed successfully, but the autoinstall is still
> indicated as failed. I will keep you informed, when I receive more
> info from microsoft.

I am having the identical problem!
I tried to log a support call as recommended but the support site was
inaccessible (after login)!
--
Victor


"PA Bear [MS MVP]" wrote:

> Joe H. wrote:
> > "Ernst Klamer" wrote:
> >> PA BEAR, thank you for your response and the link. I've sent an email
> >> to Microsoft. I hope they can help me. If I have a solution, I will
> >> post it here.
> >
> > Add me to the list. Having this issue since MS offered this update.
> > Tried
> > installing it alone and still not work. Update History shows the manual
> > install as successful, but also shows the AutoInstall as failed. What is
> > MS
> > thinking? The same update is shown BOTH failed & successful. I've
> > already
> > sent email. Hopefully, MS realizes that this is a problem for many.
> >
> > Machine specs: Vista Ultimate, Quadcore Q6600.
>
> And did YOU open a free support incident, too? If users don't report such
> problems, MS may never fix it! (Generally speaking, no one from MS monitors
> this peer-to-peer support newsgroup.)
> --
> ~Robear Dyer (PA Bear)
> MS MVP-Windows (IE, OE, Security, Shell/User)
> AumHa VSOP & Admin http://aumha.net
> DTS-L http://dts-l.net/
>
>