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"The website has encountered a problem and cannot display the page you are
trying to view." Well, if the problem is with the website, just wait a while and try again. I have seen this error before, and it usually clears up in a few hours. Also, first clear up your Temp File/Cache, Restart the computer and try again. Best and easier to use - CCleaner. Reboot and Re-setting the Windows Update components with the Aggressive part of the Fix How do I reset Windows Update components? <http://support.microsoft.com/kb/971058> Reboot Ǝиçεl ◕‿◕ -=- "Trent" wrote: > Hi, > > Thanks for the reply  I went through the steps listed in that article and> it didn't work. It looks like it's not an internet connection issue - I cant > view my update history (those logs should be on the server) and when I go to > System Properties -> Automatic Updates, everything is greyed out  > > - Trent > > "Ǝиçεl" wrote: > > > Here is the link > > > > http://support.microsoft.com/default.aspx/kb/836941?p=1 > > -=- > > > > "Trent" wrote: > > > > > When trying to update via the update website, I get the following error: > > > > > > "The website has encountered a problem and cannot display the page you are > > > trying to view." > > > > > > The error code is 0x800706B5. The services Event log, BITS, Automatic > > > Updates are running. The windowsupdate.log file contains the following: > > > > > > 2010-03-23 10:52:37:000 836 600 Service WARNING: GetUserTokenFromSessionId > > > failed with error 800706b5 for session 0 > > > 2010-03-23 10:52:37:000 4504 212c Misc =========== Logging initialized > > > (build: 7.4.7600.226, tz: -0000) =========== > > > 2010-03-23 10:52:37:000 4504 212c Misc = Process: C:\Program > > > Files\Internet Explorer\IEXPLORE.EXE > > > 2010-03-23 10:52:37:000 4504 212c Misc = Module: > > > C:\WINDOWS\system32\wuapi.dll > > > 2010-03-23 10:52:37:000 4504 212c COMAPI WARNING: Unable to listen to > > > self-update/shutdown event (hr=0X800706B5) > > > 2010-03-23 10:52:37:000 4504 212c COMAPI WARNING: Unable to establish > > > connection to the service. (hr=800706B5) > > > 2010-03-23 10:52:38:484 836 12a0 Service WARNING: GetUserTokenFromSessionId > > > failed with error 800706b5 for session 0 > > > 2010-03-23 10:52:38:484 4504 212c COMAPI WARNING: Unable to listen to > > > self-update/shutdown event (hr=0X800706B5) > > > 2010-03-23 10:52:38:484 4504 212c COMAPI WARNING: Unable to establish > > > connection to the service. (hr=800706B5) > > > 2010-03-23 10:52:44:828 4504 212c Misc =========== Logging initialized > > > (build: 7.4.7600.226, tz: -0000) =========== > > > 2010-03-23 10:52:44:828 4504 212c Misc = Process: C:\Program > > > Files\Internet Explorer\IEXPLORE.EXE > > > 2010-03-23 10:52:44:828 4504 212c Misc = Module: > > > C:\WINDOWS\system32\wuweb.dll > > > 2010-03-23 10:52:44:828 4504 212c Misc Validating signature for > > > C:\WINDOWS\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\muv4wuredir.cab: > > > 2010-03-23 10:52:44:953 4504 212c Misc Microsoft signed: Yes > > > 2010-03-23 10:52:45:796 4504 212c Misc Validating signature for > > > C:\WINDOWS\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\muv4wuredir.cab: > > > 2010-03-23 10:52:45:796 4504 212c Misc Microsoft signed: Yes > > > 2010-03-23 10:52:45:828 4504 212c Misc Validating signature for > > > C:\WINDOWS\SoftwareDistribution\WebSetup\wuident.c ab: > > > 2010-03-23 10:52:45:859 4504 212c Misc Microsoft signed: Yes > > > 2010-03-23 10:52:46:015 4504 212c Misc Validating signature for > > > C:\WINDOWS\SoftwareDistribution\WebSetup\wuident.c ab: > > > 2010-03-23 10:52:46:031 4504 212c Misc Microsoft signed: Yes > > > 2010-03-23 10:52:46:671 4504 212c Misc Validating signature for > > > C:\WINDOWS\SoftwareDistribution\WebSetup\wsus3setu p.cab: > > > 2010-03-23 10:52:46:671 4504 212c Misc Microsoft signed: Yes > > > 2010-03-23 10:52:46:703 4504 212c Setup *********** Setup: Checking whether > > > self-update is required *********** > > > 2010-03-23 10:52:46:703 4504 212c Setup * Inf file: > > > C:\WINDOWS\SoftwareDistribution\WebSetup\wsus3setu p.inf > > > 2010-03-23 10:52:46:765 4504 212c Setup Update NOT required for > > > C:\WINDOWS\system32\cdm.dll: target version = 7.4.7600.226, required version > > > = 7.4.7600.226 > > > 2010-03-23 10:52:46:765 4504 212c Setup Update NOT required for > > > C:\WINDOWS\system32\wuapi.dll: target version = 7.4.7600.226, required > > > version = 7.4.7600.226 > > > 2010-03-23 10:52:46:796 4504 212c Setup Update NOT required for > > > C:\WINDOWS\system32\wuapi.dll.mui: target version = 7.4.7600.226, required > > > version = 7.4.7600.226 > > > 2010-03-23 10:52:46:843 4504 212c Setup Update NOT required for > > > C:\WINDOWS\system32\wuauclt.exe: target version = 7.4.7600.226, required > > > version = 7.4.7600.226 > > > 2010-03-23 10:52:46:906 4504 212c Setup Update NOT required for > > > C:\WINDOWS\system32\wuaucpl.cpl: target version = 7.4.7600.226, required > > > version = 7.4.7600.226 > > > 2010-03-23 10:52:46:921 4504 212c Setup Update NOT required for > > > C:\WINDOWS\system32\wuaucpl.cpl.mui: target version = 7.4.7600.226, required > > > version = 7.4.7600.226 > > > 2010-03-23 10:52:46:984 4504 212c Setup Update NOT required for > > > C:\WINDOWS\system32\wuaueng.dll: target version = 7.4.7600.226, required > > > version = 7.4.7600.226 > > > 2010-03-23 10:52:47:000 4504 212c Setup Update NOT required for > > > C:\WINDOWS\system32\wuaueng.dll.mui: target version = 7.4.7600.226, required > > > version = 7.4.7600.226 > > > 2010-03-23 10:52:47:140 4504 212c Setup Update NOT required for > > > C:\WINDOWS\system32\wucltui.dll: target version = 7.4.7600.226, required > > > version = 7.4.7600.226 > > > 2010-03-23 10:52:47:171 4504 212c Setup Update NOT required for > > > C:\WINDOWS\system32\wucltui.dll.mui: target version = 7.4.7600.226, required > > > version = 7.4.7600.226 > > > 2010-03-23 10:52:47:171 4504 212c Setup Update NOT required for > > > C:\WINDOWS\system32\wups.dll: target version = 7.4.7600.226, required version > > > = 7.4.7600.226 > > > 2010-03-23 10:52:47:218 4504 212c Setup Update NOT required for > > > C:\WINDOWS\system32\wups2.dll: target version = 7.4.7600.226, required > > > version = 7.4.7600.226 > > > 2010-03-23 10:52:47:218 4504 212c Setup * IsUpdateRequired = No > > > 2010-03-23 10:52:53:015 4504 212c COMAPI ------------- > > > 2010-03-23 10:52:53:015 4504 212c COMAPI -- START -- COMAPI: Search > > > [ClientId = WindowsUpdate] > > > 2010-03-23 10:52:53:015 4504 212c COMAPI --------- > > > 2010-03-23 10:52:53:203 836 12a0 Service WARNING: GetUserTokenFromSessionId > > > failed with error 800706b5 for session 0 > > > 2010-03-23 10:52:53:203 4504 212c COMAPI WARNING: Unable to listen to > > > self-update/shutdown event (hr=0X800706B5) > > > 2010-03-23 10:52:53:203 4504 212c COMAPI WARNING: Unable to establish > > > connection to the service. (hr=800706B5) > > > 2010-03-23 10:52:53:203 4504 212c COMAPI - WARNING: Exit code = 0x800706B5 > > > 2010-03-23 10:52:53:203 4504 212c COMAPI --------- > > > 2010-03-23 10:52:53:203 4504 212c COMAPI -- END -- COMAPI: Search > > > [ClientId = <NULL>] > > > 2010-03-23 10:52:53:203 4504 212c COMAPI ------------- > > > 2010-03-23 10:52:53:203 4504 212c COMAPI FATAL: Unable to initiate > > > asynchronous search, hr=800706B5 > > > > > > Like I said, the services are running (I'm assuming that it's trying to > > > connect to BITS) and I've tried the following: > > > *reboot > > > *downloaded the latest WU version from here: > > > http://support.microsoft.com/kb/949104/ and did a force-install > > > *moving %systemroot%/SoftwareDistribution to > > > %systemroot%/SoftwareDistribution.old, reinstalling the ActiveX components > > > and then trying to use WU again > > > *Followed the instructions here: http://support.microsoft.com/kb/910338 > > > > > > While I am not using the administrator account (I don't have access to it), > > > my user is in the administrator group and has been able to do updates for a > > > long time now. > > > > > > wupdmgr.exe version is 5.7.3790.3959 > > > wuauclt.exe version is 7.4.7600.226 > > > > > > I'm not sure what else I can do to try fix this. Any suggestions? |
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