Windows Update Fails 80070643 on Vista extras

All,

I have installed vista Ultimate edition and when I run the windows
update it was telling me that it failed to install I narrowed the
faulty update down to the bitlocker and efs enhancments update but
when I try and install it it fails with 80070643.

Any ideas on how to fix this as it is annoying

Thanks

Confirm that the Automatic Updates service is set to Manual or Automatic and
that the service is started

Error 80070643 is associated with MS Office
http://support.microsoft.com/kb/90377
http://www.mydigitallife.info/2006/0...-update-error/

--
Gistcheckin


"" wrote:

> All,
>
> I have installed vista Ultimate edition and when I run the windows
> update it was telling me that it failed to install I narrowed the
> faulty update down to the bitlocker and efs enhancments update but
> when I try and install it it fails with 80070643.
>
> Any ideas on how to fix this as it is annoying
>
> Thanks
>
>

Hi Thanks for the reply, the service is started i read the article but
it doesn't help in this case.

<> wrote in message
news: oups.com...
> All,
>
> I have installed vista Ultimate edition and when I run the windows
> update it was telling me that it failed to install I narrowed the
> faulty update down to the bitlocker and efs enhancments update but
> when I try and install it it fails with 80070643.


<cmd_output OS="XPsp2">
F:\>set /a c = 0x643
1603
F:\>net helpmsg %c%

Fatal error during installation.
</cmd_output>


>
> Any ideas on how to fix this as it is annoying


Find out what "it" is? <eg>

Hint:

<title>How to read the Windowsupdate.log file</title>
http://support.microsoft.com/kb/902093

and if something is failing during an install phase
look for its specific diagnostics; e.g. search all changed files
for that code or the decimal equivalent of it (or its lower half.)

Etc.


>
> Thanks
>


Good luck

Robert Aldwinckle
---

Updates fail to install and you receive error message 0x80070643

Problem Description:
When you try to install security\Critical Updates the installation fails and
the Windows
Update.log file contains error 80070643.


Resolutions:
Suggestion 1
==========
This can occur if the hotfix installer was referencing:
C:\WINDOWS\system32\CatRoot2\edb.log and the file was corrupt. Either
renaming C:
\WINDOWS\system32\CatRoot2\edb.log or renaming the entire
C:\WINDOWS\system32\CatRoot2 folder will allow the hotfix install to complete
normally.
--------------------------------------------------------------------------------
Suggestion 2
============
Register the following system files.

1. On the "Start" menu, click "Run."
2. Type "regsvr32 licdll.dll" (without quotes).
3. Click "OK."
4. Type "regsvr32 regwizc.dll"(without quotes).
5. Click "OK."
--------------------------------------------------------------------------------
Suggestion 3
============
This can occur if the "Microsoft Root Authority" certificate or the "NO
LIABILITY ACCEPTED, (c)97 VeriSign, Inc." certificate under Trusted Root
Certification Authorities has been removed. On another computer that has
the Microsoft Root Authority certificate installed, do the following:
1. Open Internet Explorer.
2. Click "Tools," then click "Internet options."
3. Click "Content," and then click "Certificates."
4. Click "Trusted Root Certification Authorities."
5. Scroll down until you locate Microsoft Root Authority certificate.
6. Click "Export."
7. Follow the prompts to export the certificate to "DER encoded Binary
x.509(.CER)" file. On the computer that cannot install updates, follow the
steps to import the certificate you saved.
--------------------------------------------------------------------------------
Suggestion 4
============
Try deleting the WUTEMP folder or removing the contents in that
folder. There might have been a trace of a past download or corrupted content
in the folder that is causing the download to fail.

Temporarily disable any virus and Web accelerator/enhancement programs.
http://v4.windowsupdate.microsoft.co...leshoot/#Other
--
Gistcheckin


"Robert Aldwinckle" wrote:

> <> wrote in message
> news: oups.com...
> > All,
> >
> > I have installed vista Ultimate edition and when I run the windows
> > update it was telling me that it failed to install I narrowed the
> > faulty update down to the bitlocker and efs enhancments update but
> > when I try and install it it fails with 80070643.
>
>
> <cmd_output OS="XPsp2">
> F:\>set /a c = 0x643
> 1603
> F:\>net helpmsg %c%
>
> Fatal error during installation.
> </cmd_output>
>
>
> >
> > Any ideas on how to fix this as it is annoying
>
>
> Find out what "it" is? <eg>
>
> Hint:
>
> <title>How to read the Windowsupdate.log file</title>
> http://support.microsoft.com/kb/902093
>
> and if something is failing during an install phase
> look for its specific diagnostics; e.g. search all changed files
> for that code or the decimal equivalent of it (or its lower half.)
>
> Etc.
>
>
> >
> > Thanks
> >
>
>
> Good luck
>
> Robert Aldwinckle
> ---
>
>
>

Thanks Gistcheckin I tried all of them, but some dont apply to vista.

Donald,

What is the update for? MSOffice? Would you look further into the Update
Log. Is there an Error 1603 showing as well?

Run>Type in %windir%\windowsupdate.log

Scroll to the bottom for the most recent updates. I had an 0x.....#error
number as well but upon checking further, found the 1603 error listed prior
to the installation failure.

You receive an "error 1603: A fatal error occurred during installation"
error message when you try to install a Windows Installer package

http://support.microsoft.com/kb/834484

--
Gistcheckin


"" wrote:

> Thanks Gistcheckin I tried all of them, but some dont apply to vista.
>
>

Hi Here is the exact code given in the log:

2007-07-29 09:23:51:144 928 1234 Report REPORT EVENT:
{02A420A1-96DA-4EB4-9E4C-EE6DF7808E9F} 2007-07-29 09:22:54:468+0100 1
182 101 {54A0CB63-0549-4619-9BD8-9426645E4942} 100 80070643
AutomaticUpdates Failure Content Install Installation Failure: Windows
failed to install the following update with error 0x80070643:
BitLocker and EFS enhancements.

got the same prob mate

any progress

"ImdProGamer" <> wrote in message
news:7163D0AE-4171-4709-B139-...


7/26/2007 1:34 PM PST
http://www.microsoft.com/communities...f-ce2b372cfbba


Several suggestions in thread.


---


> got the same prob mate
>
> any progress
>
>