May we assume the computer wasn't upgraded to Win7 64-bit?
Running System Mechanic may have made things worse. If you ever think your
Registry needs to be cleaned, repaired, boosted, tuned-up, cured, or
optimized (it doesn't), read
http://aumha.net/viewtopic.php?t=28099 and draw
your own conclusions.
That being said, that's a rather cryptic and seldom-encountered error:
800736B3 ERROR_SXS_ASSEMBLY_NOT_FOUND
The referenced assembly is not installed on your system.
What anti-virus application or security suite is installed and is your
subscription current? What anti-spyware applications (other than Defender)?
What third-party firewall (if any)?
Has a(another) Norton or McAfee application ever been installed on the
computer (e.g., a free-trial version that came preinstalled when you bought
it)?
You might try running a Reset:
http://support.microsoft.com/kb/971058
Or run the Windows Update troubleshooter:
http://windows.microsoft.com/en-US/w...troubleshooter
If push comes to shove...
See the "How to obtain help" section of, e.g.,
http://support.microsoft.com/kb/972270
For home users, no-charge support is available by calling 1-866-PCSAFETY
(and/or 1-866-234-6020 and/or 1-800-936-5700) in the United States and in
Canada or by contacting your local Microsoft subsidiary. There is no-charge
for support calls that are associated with security updates. When you call,
clearly state that your problem is related to a Security Update and cite the
update's KB number (e.g., KB999999).
If your problem relates to a Cumulative Security Update for IE (e.g.,
KB978207), call the above number and ask to be transferred to the "Consumer
IE queue" (which is 47830).
Or you can...
Start a free Windows Update support incident request:
https://support.microsoft.com/oas/de...spx?gprid=6527
The Consumer Security Support home page & Microsoft Update Solution Center
also offer support options
https://consumersecuritysupport.microsoft.com/
http://support.microsoft.com/ph/6527#tab3
For more information about how to contact your local Microsoft subsidiary
for security update support issues, visit the International Support Web
site:
http://support.microsoft.com/common/international.aspx
For enterprise customers, support for security updates is available through
your usual support contacts.
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Client - since 2002
WGMIII wrote:
>> I am working on a brand new computer , dual core 64bit, 4 gigs of ram,
>> terrabyte HD, ATi Graphics card, running Windows 7 64bit Professional.
>> This
>> computerwas built by an independent IT service guy with years of
>> experience. The computer runs fine. Work on the internet and shows no
>> problems when scanned by System Mechanic V9.5 which i just downloaded and
>> installed.
>>
>> The problem is that it cannot install security and Windows up dates. no
>> matter how many times I repeat the process. It says it installs some but
>> after restarting the are not their. The update numbers are KB9734431,
>> 972270, 978207, 976098, 974431 and 977074. Often when I initiate the
>> downloads I get the Message screen "Some updates were not installed"
>> Succededed: 2 updates Failed:3 Updates and under Error(s) found, i get
>> the
>> Code [800736B3] "Windows encountered an unknown error"
>>
>> Restarting the system yields the same results over and over.
>>
>> Anybody got any ideas?
>>
>> .--
>> Bill