Windows Update Fails due tue genuine advantage tool

First off my windows is genuine and it gets certified as such whenever i go
to microsoft download. Hower this is the problem i face. The genuine
advantage tool was downloaded a long time ago and it appears in my add-on
section, however whenever i try to do a windows update This message comes up:
Details
Windows Genuine Advantage Validation Tool (KB892130)
0 KB , 0 minutes (Downloaded; ready to install)
The Windows Genuine Advantage Validation Tool enables you to verify that
your copy of Microsoft Windows is genuine. The tool validates your Windows
installation by checking Windows Product Identification and Product
Activation status.


Total: 0 KB , 0 minutes (Downloaded; ready to install)

Download and install now.

The installation always fails. It says that it was unable to be successfully
installed.

I got a tip from another microsoft thread to try this WGA diagnostic tool
(1.5.0526.1)..

The results are posted below. i don't know if this will halp anyone to help
me but i really hope someone can fix this.
WGA Diagnostic Data (1.5.0526.1):
--------------------
Genuine Validation Status: Genuine
Windows Product Key: *****-*****-
Windows Product Key Hash: yD0JGpcoYGsRDcmvd7WVP7UqN6I=
Windows Product ID: mememememememe
Windows Product ID Type: 5
Windows License Type: Retail
Windows OS version: 5.1.2600.2.00010100.2.0.pro
Download Center code: VKFCK95
ID: c85112f5-dc3a-43a9-af49-fd10ec3d2795
Is Admin: Yes
AutoDial: No
Registry: 0x0
WGA Version: Failed to retireve file version. - 0x0
Signature Type: Unknown.
Validation Diagnostic:

Scan: Complete
Cryptography: Complete

Office Status: 114
Office Diagnostics:

Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE; Win32)
Default Browser: C:\Program Files\Internet Explorer\iexplore.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed

Office Details:
<GenuineResults><MachineData><UGUID>c85112f5-dc3a-43a9-af49-fd10ec3d2795</UGUID><Version>1.5.0526.1</Version><OS>5.1.2600.2.00010100.2.0.pro</OS><PID>76487-083-3479462-22548</PID><PIDType>5</PIDType><SID>S-1-5-21-1960408961-764733703-839522115</SID><SYSTEM><Manufacturer>Dell
Computer Corporation </Manufacturer><Model>DIM4400
</Model></SYSTEM><BIOS><Manufacturer>Intel
Corp.</Manufacturer><Version>A06</Version><SMBIOSVersion major="2"
minor="3"/><Date>20020612000000.000000+000</Date></BIOS><HWID>2D000102020201010102010100150E50FF7E889 432D62846E671266CBFDC8F8B8A55990383AF8EC2EF0000000 0</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>SA
Western Standard Time(GMT-04:00)</TimeZone></MachineData>
<Software><Office><Result>114</Result><Products><Product
GUID="{90170409-6000-11D3-8CFE-0150048383C9}"><LegitResult>100</LegitResult><Name>Microsoft
Office FrontPage
2003</Name><Ver>11</Ver><Val>5EA9C3672EB0500</Val><Hash>GZD+9sfb5ecL3RxyV4F75a86u2M=</Hash><Pid>72079-640-0000106-55417</Pid></Product><Product
GUID="{90110409-6000-11D3-8CFE-0150048383C9}"><LegitResult>114</LegitResult><Name>Microsoft
Office Professional Edition
2003</Name><Ver>11</Ver><Val>59D1605114E3500</Val><Hash>vfZmaSmFPIYrLWTcZSZErUQg+Fo=</Hash><Pid>73931-640-0000106-57789</Pid></Product></Products></Office></Software></GenuineResults>



NOTE: i removed the profect key and product id from this messagefor
security...
Once again the genuine advantage tool already seems to be installed as it is
in my add-ons so i dont know why windows update is asking me to install it
again...

The only thing i have done recently that i can think of is try out one care
live and explorer 7 but i removed them ....

Hoping you can help me solve this problem sooner rather than later

subform <> wrote:

> The installation always fails. It says that it was unable to be
> successfully installed.

A potential fix has been previously in this newsgroup. Here it is
again:

A problem with registry key permissions may cause the installation of
KB905474 to fail.

These permissions can be repaired using Registry Editor as follows:

1. Click Start, and then click Run
2. In the Open box, type regedit, and then click OK
3. Expand HKEY_CLASSES_ROOT
4. Locate the subkey HKEY_CLASSES_ROOT\LegitCheckControl.LegitCheck
5. Right-click the subkey and select Permissions..
6. Ensure that groupname Administrators allowed Full Control
permission
7. Ensure that username SYSTEM allowed Full Control permission
8. Repeat steps 3-7 for the subkey
HKEY_CLASSES_ROOT\LegitCheckControl.LegitCheck.1

If that does not fix your problem, please post the contents of your file

C:\WINDOWS\WgaNotify.log

in a follow-up in this thread

--
Robin Walker [MVP Networking]

Hi Robin
I tried the solution you provided, but there is no problem in my registry.
my admin account has full rights upon the LegitCheckControl.Legitcheck and
LegitCheck.1. Still doesn't want to install. But i noticed something
interresting:
I ran the update.exe application (it was downloaded in the
C:\windows\SoftwareDistribution\... folder). In the window in a label i saw
the progress of the install (filenames, copied, where, etc). But at a certain
moment the application wanted to write into the registry, an error message
appeared "Access is denied". I realise the problem is in the registry, but
where?
Thanks

"Robin Walker" wrote:

> subform <> wrote:
>
> > The installation always fails. It says that it was unable to be
> > successfully installed.
>
> A potential fix has been previously in this newsgroup. Here it is
> again:
>
> A problem with registry key permissions may cause the installation of
> KB905474 to fail.
>
> These permissions can be repaired using Registry Editor as follows:
>
> 1. Click Start, and then click Run
> 2. In the Open box, type regedit, and then click OK
> 3. Expand HKEY_CLASSES_ROOT
> 4. Locate the subkey HKEY_CLASSES_ROOT\LegitCheckControl.LegitCheck
> 5. Right-click the subkey and select Permissions..
> 6. Ensure that groupname Administrators allowed Full Control
> permission
> 7. Ensure that username SYSTEM allowed Full Control permission
> 8. Repeat steps 3-7 for the subkey
> HKEY_CLASSES_ROOT\LegitCheckControl.LegitCheck.1
>
> If that does not fix your problem, please post the contents of your file
>
> C:\WINDOWS\WgaNotify.log
>
> in a follow-up in this thread
>
> --
> Robin Walker [MVP Networking]
>
>
>
>

Robert <> wrote:

> I tried the solution you provided, but there is no problem in my
> registry. my admin account has full rights upon the
> LegitCheckControl.Legitcheck and LegitCheck.1. Still doesn't want to
> install. But i noticed something interresting:
> I ran the update.exe application (it was downloaded in the
> C:\windows\SoftwareDistribution\... folder). In the window in a label
> i saw the progress of the install (filenames, copied, where, etc).
> But at a certain moment the application wanted to write into the
> registry, an error message appeared "Access is denied". I realise the
> problem is in the registry, but where?

It appears that there might be pre-existing registry permissions problems
elsewhere than the two registry keys already identified. To establish which
keys are affected would require more debugging skills than the average
Windows end-user can be expected to have. If you are interested in taking
this further, e-mail me privately.

--
Robin Walker [MVP Networking]

I found that the problem disapeared when I changed my default internet
browser from Firefox to Internet Explorer (I assumed that if I used
Internet Explorer to run the update site, it would be OK, but it
appears that the validation diagnostic detects which is your default
browser, too).