"Please call 1-800-936-5700 (or 1-800-936-4900 and ask to be routed to the
SQL-Public Team) to open a free consumer support case. There is no charge
for support related to installing a Security Update.
"When you call please let them know that this has to do with Security
Bulletin MS08-040.
"If they try to charge you, please let them know that there is free support
for any issues with Security Updates."
Source:
http://groups.google.com/group/micro...fc180d9f9e71b9
and
http://groups.google.com/group/micro...beea74c983c1c6
Stuart Dole wrote:
> Hi:
> For many months now I get daily failures on KB948109 - SQL 2005 sp2. It
> fails with code 0x64c. I had an unsatisfactory interchange with a
> Microsoft
> technician about it, and he just said to remove SQL. But it's part of
> Office
> 2007 and I can't. I have screenshots of the errors, the upshot of which is
> that it can't find a path to "sqlrun_sql.msi" - and the old search thing
> can't find it either, so I'm not surprised.
> This is an XP sp3 machine, BitDefender as anti-virus, MemoPal as online
> backup.
> The problem may have started when I installed a new hard drive and
> migrated
> to it as my system (boot) disk - everything worked after the migration
> except Outlook Business Contact Manager (which uses SQL) - I changed the
> SQL login and got it working, but all the Office icons (word, excel, etc.)
> look the same (generic), and now SQL seems to work, but is broken enough
> that it can't be patched.
> Any ideas?
> Thanks and happy trails,
> Stuart