Windows Update fails - not the usual problem!

It is probably related to memory failure as I lost 256mb recently. First of
all I thought I had caught a bad dose of "SpyWare" and a couple of viruses,
but after researching my problem I found it to be a hardware related and
proved this using "memtest".

Now when I try windows update it skips immediately to "Registering 100%..."
and after about one minute fails with [Error number: 0x8007041D]. I do not
have NOD32 running, nor is any Norton software installed.

My question is how to I force Windows update to download the components
necessary to successfully complete the windows update procedure?

Just incase I have missed something simple I have posted "windowsupdate.log"
below


2005-08-04 19:00:02 1200 4b4 Misc =========== Logging initialized (build:
5.8.0.2469, tz: +0100) ===========
2005-08-04 19:00:02 1200 4b4 Misc = Process: C:\Program Files\Internet
Explorer\IEXPLORE.EXE
2005-08-04 19:00:02 1200 4b4 Misc = Module: C:\WINDOWS\System32\muweb.dll
2005-08-04 19:00:02 1200 4b4 Setup *********** Setup: Checking whether
self-update is required ***********
2005-08-04 19:00:02 1200 4b4 Setup * Inf file:
C:\WINDOWS\SoftwareDistribution\WebSetup\wusetup.i nf
2005-08-04 19:00:02 1200 4b4 Setup Update NOT required for
C:\WINDOWS\System32\wuweb.dll: target version = 5.8.0.2469, required version
= 5.8.0.2469
2005-08-04 19:00:02 1200 4b4 Setup * IsUpdateRequired = No
2005-08-04 19:00:02 1200 4b4 Misc =========== Logging initialized (build:
5.8.0.2469, tz: +0100) ===========
2005-08-04 19:00:02 1200 4b4 Misc = Process: C:\Program Files\Internet
Explorer\IEXPLORE.EXE
2005-08-04 19:00:02 1200 4b4 Misc = Module: C:\WINDOWS\System32\wuweb.dll
2005-08-04 19:00:02 1200 4b4 Setup *********** Setup: Checking whether
self-update is required ***********
2005-08-04 19:00:02 1200 4b4 Setup * Inf file:
C:\WINDOWS\SoftwareDistribution\WebSetup\wusetup.i nf
2005-08-04 19:00:02 1200 4b4 Setup Update NOT required for
C:\WINDOWS\System32\cdm.dll: target version = 5.8.0.2469, required version =
5.8.0.2469
2005-08-04 19:00:02 1200 4b4 Setup Update NOT required for
C:\WINDOWS\System32\iuengine.dll: target version = 5.8.0.2469, required
version = 5.8.0.2469
2005-08-04 19:00:02 1200 4b4 Setup Update NOT required for
C:\WINDOWS\System32\wuapi.dll: target version = 5.8.0.2469, required version
= 5.8.0.2469
2005-08-04 19:00:02 1200 4b4 Setup Update NOT required for
C:\WINDOWS\System32\wuauclt.exe: target version = 5.8.0.2469, required
version = 5.8.0.2469
2005-08-04 19:00:02 1200 4b4 Setup Update NOT required for
C:\WINDOWS\System32\wuauclt1.exe: target version = 5.8.0.2469, required
version = 5.8.0.2469
2005-08-04 19:00:02 1200 4b4 Setup Update NOT required for
C:\WINDOWS\System32\wuaucpl.cpl: target version = 5.8.0.2469, required
version = 5.8.0.2469
2005-08-04 19:00:02 1200 4b4 Setup Update NOT required for
C:\WINDOWS\System32\wuaueng.dll: target version = 5.8.0.2469, required
version = 5.8.0.2469
2005-08-04 19:00:02 1200 4b4 Setup Update NOT required for
C:\WINDOWS\System32\wuaueng1.dll: target version = 5.8.0.2469, required
version = 5.8.0.2469
2005-08-04 19:00:02 1200 4b4 Setup Update NOT required for
C:\WINDOWS\System32\wucltui.dll: target version = 5.8.0.2469, required
version = 5.8.0.2469
2005-08-04 19:00:02 1200 4b4 Setup Update required for
C:\WINDOWS\System32\SoftwareDistribution\Setup\Ser viceStartup\wups.dll\5.8.0.2469\wups.dll: target version = 0.0.0.0, required version = 5.8.0.2469
2005-08-04 19:00:02 1200 4b4 Setup Update NOT required for
C:\WINDOWS\System32\wups2.dll: target version = 5.8.0.2469, required version
= 5.8.0.2469
2005-08-04 19:00:02 1200 4b4 Setup * IsUpdateRequired = Yes
2005-08-04 19:00:03 1200 4b4 Misc =========== Logging initialized (build:
5.8.0.2469, tz: +0100) ===========
2005-08-04 19:00:03 1200 4b4 Misc = Process: C:\Program Files\Internet
Explorer\IEXPLORE.EXE
2005-08-04 19:00:03 1200 4b4 Misc = Module: C:\WINDOWS\System32\wuweb.dll
2005-08-04 19:00:03 1200 4b4 Setup *********** Setup: Checking whether
self-update is required ***********
2005-08-04 19:00:03 1200 4b4 Setup * Inf file:
C:\WINDOWS\SoftwareDistribution\WebSetup\wusetup.i nf
2005-08-04 19:00:03 1200 4b4 Setup Update NOT required for
C:\WINDOWS\System32\cdm.dll: target version = 5.8.0.2469, required version =
5.8.0.2469
2005-08-04 19:00:03 1200 4b4 Setup Update NOT required for
C:\WINDOWS\System32\iuengine.dll: target version = 5.8.0.2469, required
version = 5.8.0.2469
2005-08-04 19:00:03 1200 4b4 Setup Update NOT required for
C:\WINDOWS\System32\wuapi.dll: target version = 5.8.0.2469, required version
= 5.8.0.2469
2005-08-04 19:00:03 1200 4b4 Setup Update NOT required for
C:\WINDOWS\System32\wuauclt.exe: target version = 5.8.0.2469, required
version = 5.8.0.2469
2005-08-04 19:00:03 1200 4b4 Setup Update NOT required for
C:\WINDOWS\System32\wuauclt1.exe: target version = 5.8.0.2469, required
version = 5.8.0.2469
2005-08-04 19:00:03 1200 4b4 Setup Update NOT required for
C:\WINDOWS\System32\wuaucpl.cpl: target version = 5.8.0.2469, required
version = 5.8.0.2469
2005-08-04 19:00:03 1200 4b4 Setup Update NOT required for
C:\WINDOWS\System32\wuaueng.dll: target version = 5.8.0.2469, required
version = 5.8.0.2469
2005-08-04 19:00:03 1200 4b4 Setup Update NOT required for
C:\WINDOWS\System32\wuaueng1.dll: target version = 5.8.0.2469, required
version = 5.8.0.2469
2005-08-04 19:00:03 1200 4b4 Setup Update NOT required for
C:\WINDOWS\System32\wucltui.dll: target version = 5.8.0.2469, required
version = 5.8.0.2469
2005-08-04 19:00:03 1200 4b4 Setup Update required for
C:\WINDOWS\System32\SoftwareDistribution\Setup\Ser viceStartup\wups.dll\5.8.0.2469\wups.dll: target version = 0.0.0.0, required version = 5.8.0.2469
2005-08-04 19:00:03 1200 4b4 Setup Update NOT required for
C:\WINDOWS\System32\wups2.dll: target version = 5.8.0.2469, required version
= 5.8.0.2469
2005-08-04 19:00:03 1200 4b4 Setup * IsUpdateRequired = Yes
2005-08-04 19:00:03 1200 abc Setup *************
2005-08-04 19:00:03 1200 abc Setup ** START ** Setup: Downloading client CABs
2005-08-04 19:00:03 1200 abc Setup *********
2005-08-04 19:00:03 1200 abc Setup * Main CAB URL:
http://download.windowsupdate.com/v6...e/AU/x86/XP/en
2005-08-04 19:00:03 1200 abc Setup * MUI CAB URL:
http://download.windowsupdate.com/v6.../AU/x86/XP/mui
2005-08-04 19:00:03 1200 abc Setup * Download directory:
C:\WINDOWS\SoftwareDistribution\WebSetup
2005-08-04 19:00:03 1200 abc Setup *********
2005-08-04 19:00:03 1200 abc Setup ** END ** Setup: Downloading client CABs
2005-08-04 19:00:03 1200 abc Setup *************
2005-08-04 19:00:03 1200 abc Setup *************
2005-08-04 19:00:03 1200 abc Setup ** START ** Setup: Installing client
binaries
2005-08-04 19:00:03 1200 abc Setup *********
2005-08-04 19:00:03 1200 abc Setup * Download directory:
C:\WINDOWS\SoftwareDistribution\WebSetup
2005-08-04 19:00:03 1200 abc Setup * Stop and start service: Yes
2005-08-04 19:00:03 1200 abc Setup Starting file operations for section wups
2005-08-04 19:00:03 1200 abc Setup Successfully copied source file
C:\WINDOWS\SoftwareDistribution\WebSetup\wups.dll to
C:\WINDOWS\System32\wups.dll.wusetup.2747218.new
2005-08-04 19:00:03 1200 abc Setup File operations for section wups
completed successfully
2005-08-04 19:00:03 1200 abc Setup Starting registry operations for section
wups
2005-08-04 19:00:03 1200 abc Setup Completed registration operations for
section wups: status 0
2005-08-04 19:00:03 1200 abc Setup Processing registry operations completed.
Deleting backup files.
2005-08-04 19:00:03 1584 570 Misc =========== Logging initialized (build:
5.8.0.2469, tz: +0100) ===========
2005-08-04 19:00:03 1584 570 Misc = Process: C:\WINDOWS\System32\svchost.exe
2005-08-04 19:00:03 1584 570 Misc = Module: C:\WINDOWS\System32\wuaueng.dll
2005-08-04 19:00:03 1584 570 Service *************
2005-08-04 19:00:03 1584 570 Service ** START ** Service: Service startup
2005-08-04 19:00:03 1584 570 Service *********
2005-08-04 19:00:03 1584 570 Setup Registering binary:
C:\WINDOWS\System32\regsvr32.exe /s
"C:\WINDOWS\System32\SoftwareDistribution\Setup\Se rviceStartup\wups.dll\5.8.0.2469\wups.dll"
2005-08-04 19:00:03 1584 570 Setup FATAL: Self registration of
C:\WINDOWS\System32\SoftwareDistribution\Setup\Ser viceStartup\wups.dll\5.8.0.2469\wups.dll failed, error = 0x8024D007
2005-08-04 19:00:03 1584 570 Setup FATAL: Failed to register
C:\WINDOWS\System32\SoftwareDistribution\Setup\Ser viceStartup\wups.dll\5.8.0.2469\wups.dll in cache location: error 0x8024d007
2005-08-04 19:00:03 1584 570 Setup FATAL: ProcessDelayedCopies failed:
0x8024d007
2005-08-04 19:00:03 1584 570 Agent FATAL: Failed to fix up registration at
service startup: 0x8024d007
2005-08-04 19:00:03 1584 570 Service *********
2005-08-04 19:00:03 1584 570 Service ** END ** Service: Service exit
[Exit code = 0x8024d007]
2005-08-04 19:00:03 1584 570 Service *************
2005-08-04 19:00:33 1200 abc Setup FATAL: Warning: Failed to restart
wuauserv service: 0x8007041d
2005-08-04 19:00:33 1200 abc Setup * WARNING: Exit code = 0x8007041D
2005-08-04 19:00:33 1200 abc Setup *********
2005-08-04 19:00:33 1200 abc Setup ** END ** Setup: Installing client
binaries
2005-08-04 19:00:33 1200 abc Setup *************
2005-08-04 19:00:33 1200 abc Setup FATAL: InstallUpdatedBinaries failed with
error 0x8007041d
2005-08-04 19:00:33 1200 abc WUWeb FATAL: InstallUpdatedBinaries failed with
error:0x8007041d
2005-08-04 19:00:33 1200 abc WUWeb FATAL: UpdateClientWorker failed: error
0x8007041d

"red_tcr2" <> wrote in message
news:5D555B9A-C839-411B-BDD8-...
> It is probably related to memory failure as I lost 256mb recently. First of
> all I thought I had caught a bad dose of "SpyWare" and a couple of viruses,
> but after researching my problem I found it to be a hardware related and
> proved this using "memtest".
>
> Now when I try windows update it skips immediately to "Registering 100%..."
> and after about one minute fails with [Error number: 0x8007041D]. I do not
> have NOD32 running, nor is any Norton software installed.
>
> My question is how to I force Windows update to download the components
> necessary to successfully complete the windows update procedure?
>
> Just incase I have missed something simple I have posted "windowsupdate.log"
> below


This has been seen by several posters. wups.dll is missing for some
reason. It gets copied but not installed.

Is the service not stopping? There might be a clue about that in
the Event log (e.g. using Run... eventvwr)

From the versions of the modules which were logged I think you could
replace them by downloading and installing WindowsUpdateAgent20-x86.exe
Search for posts which refer to that download and notice Torgeir's
additional tip about the /wuforce option.

Disclaimer: I haven't found any clear documentation about this download
but I think that I may have accidentally installed it myself when I installed
MBSA2.0. At least, the versions of the modules which I now have
match the versions of the modules which it would install (as seen
by using the /? switch and doing a filever on the temporary directory
it expands itself into.) In fact doing the latter would probably be one way
of getting a copy of wups.dll to install manually yourself, if you'd rather
try that.

In any case, here is a Message-ID for one of Torgeir's posts which
was a reply in an incident with very similar symptoms. (I'm offline at the
moment otherwise I would give you the web interface link.)

Subject: Re: windows update error
Date: Mon, 18 Jul 2005 15:36:56 +0200
news:

....
> 2005-08-04 19:00:02 1200 4b4 Setup Update required for
> C:\WINDOWS\System32\SoftwareDistribution\Setup\Ser viceStartup\wups.dll\5.8.0.2469\wups.dll: target version = 0.0.0.0, required
> version = 5.8.0.2469
....
> 2005-08-04 19:00:03 1200 4b4 Setup Update required for
> C:\WINDOWS\System32\SoftwareDistribution\Setup\Ser viceStartup\wups.dll\5.8.0.2469\wups.dll: target version = 0.0.0.0, required
> version = 5.8.0.2469

I wonder why there were *two* checks for this?
The only thing I can think of is that perhaps there was an account change
done. I think we would probably need to install with /verbose logging
active to get more clues about this. However, FileMon, filtering on
(say) wups.dll, would at least show you if there was an account change
involved.

....
> 2005-08-04 19:00:03 1200 abc Setup * Download directory:
> C:\WINDOWS\SoftwareDistribution\WebSetup
> 2005-08-04 19:00:03 1200 abc Setup * Stop and start service: Yes
> 2005-08-04 19:00:03 1200 abc Setup Starting file operations for section wups
> 2005-08-04 19:00:03 1200 abc Setup Successfully copied source file
> C:\WINDOWS\SoftwareDistribution\WebSetup\wups.dll to
> C:\WINDOWS\System32\wups.dll.wusetup.2747218.new
> 2005-08-04 19:00:03 1200 abc Setup File operations for section wups
> completed successfully
> 2005-08-04 19:00:03 1200 abc Setup Starting registry operations for section
> wups
> 2005-08-04 19:00:03 1200 abc Setup Completed registration operations for
> section wups: status 0
> 2005-08-04 19:00:03 1200 abc Setup Processing registry operations completed.
> Deleting backup files.
> 2005-08-04 19:00:03 1584 570 Misc =========== Logging initialized (build:
> 5.8.0.2469, tz: +0100) ===========
> 2005-08-04 19:00:03 1584 570 Misc = Process: C:\WINDOWS\System32\svchost.exe
> 2005-08-04 19:00:03 1584 570 Misc = Module: C:\WINDOWS\System32\wuaueng.dll
> 2005-08-04 19:00:03 1584 570 Service *************
> 2005-08-04 19:00:03 1584 570 Service ** START ** Service: Service startup
> 2005-08-04 19:00:03 1584 570 Service *********
> 2005-08-04 19:00:03 1584 570 Setup Registering binary:
> C:\WINDOWS\System32\regsvr32.exe /s
> "C:\WINDOWS\System32\SoftwareDistribution\Setup\Se rviceStartup\wups.dll\5.8.0.2469\wups.dll"
> 2005-08-04 19:00:03 1584 570 Setup FATAL: Self registration of
> C:\WINDOWS\System32\SoftwareDistribution\Setup\Ser viceStartup\wups.dll\5.8.0.2469\wups.dll failed, error = 0x8024D007
> 2005-08-04 19:00:03 1584 570 Setup FATAL: Failed to register
> C:\WINDOWS\System32\SoftwareDistribution\Setup\Ser viceStartup\wups.dll\5.8.0.2469\wups.dll in cache location: error 0x8024d007

More inexplicable details. If "registry operations" completed Ok earlier
why couldn't wups.dll be re-registered? Again, /verbose logging might
clarify or, in this case, RegMon might yield more clues.


> 2005-08-04 19:00:03 1584 570 Setup FATAL: ProcessDelayedCopies failed:
> 0x8024d007
> 2005-08-04 19:00:03 1584 570 Agent FATAL: Failed to fix up registration at
> service startup: 0x8024d007

If the service was stopped why does this copy have to be delayed?
In any case I suspect that this is why there's a loop: the module never
gets installed so you are going to be continually having WU trying to do
a self-update.


HTH

Robert Aldwinckle
---

Robert Aldwinckle wrote:

> "red_tcr2" <> wrote in message
> news:5D555B9A-C839-411B-BDD8-...
>
>>It is probably related to memory failure as I lost 256mb recently. First of
>>all I thought I had caught a bad dose of "SpyWare" and a couple of viruses,
>>but after researching my problem I found it to be a hardware related and
>>proved this using "memtest".
>>
>>Now when I try windows update it skips immediately to "Registering 100%..."
>>and after about one minute fails with [Error number: 0x8007041D]. I do not
>>have NOD32 running, nor is any Norton software installed.
>>
>>My question is how to I force Windows update to download the components
>>necessary to successfully complete the windows update procedure?
>>
>>Just incase I have missed something simple I have posted "windowsupdate.log"
>>below
>
>
>
> This has been seen by several posters. wups.dll is missing for some
> reason. It gets copied but not installed.
>
> Is the service not stopping? There might be a clue about that in
> the Event log (e.g. using Run... eventvwr)
>
> From the versions of the modules which were logged I think you could
> replace them by downloading and installing WindowsUpdateAgent20-x86.exe
> Search for posts which refer to that download and notice Torgeir's
> additional tip about the /wuforce option.
>
> Disclaimer: I haven't found any clear documentation about this download
> but I think that I may have accidentally installed it myself when I installed
> MBSA2.0. At least, the versions of the modules which I now have
> match the versions of the modules which it would install (as seen
> by using the /? switch and doing a filever on the temporary directory
> it expands itself into.)

Yes, MBSA 2.0 will run WindowsUpdateAgent20-x86.exe if it finds that
the Windows Update components are not up to date.


> In fact doing the latter would probably be one way
> of getting a copy of wups.dll to install manually yourself, if you'd rather
> try that.
>
> In any case, here is a Message-ID for one of Torgeir's posts which
> was a reply in an incident with very similar symptoms. (I'm offline at the
> moment otherwise I would give you the web interface link.)
>
> Subject: Re: windows update error
> Date: Mon, 18 Jul 2005 15:36:56 +0200
> news:
>
> (snip)

The thread mentionded above in the Google newsgroup archive:

http://groups.google.co.uk/group/mic...f3533fc70fd24d



--
torgeir, Microsoft MVP Scripting and WMI, Porsgrunn Norway
Administration scripting examples and an ONLINE version of
the 1328 page Scripting Guide:
http://www.microsoft.com/technet/scr...r/default.mspx

"Torgeir Bakken (MVP)" <Torgeir.Bakken-> wrote in message
news:
....
> Robert Aldwinckle wrote:
>> In any case, here is a Message-ID for one of Torgeir's posts which
>> was a reply in an incident with very similar symptoms. (I'm offline at the
>> moment otherwise I would give you the web interface link.)
....
>
> The thread mentionded above in the Google newsgroup archive:
>
> http://groups.google.co.uk/group/mic...f3533fc70fd24d


Thanks, Torgeir!


Robert
---

Hi there i have a proplem in updating window

--
.a
-----------------------------------------------------------------------
's Profile: http://forums.yourdomain.com.au/member.php?userid=2
View this thread: http://forums.yourdomain.com.au/showthread.php?t=219

What maybe your problem? More details are required for help

--
SEO Jef
-----------------------------------------------------------------------
SEO Jeff's Profile: http://forums.yourdomain.com.au/member.php?userid=
View this thread: http://forums.yourdomain.com.au/showthread.php?t=219

"SEO Jeff" <> wrote in message
news:...
>
> What maybe your problem? More details are required for help.


No kidding. In fact, your "View this thread" link is useless to me
because my DNS has no clue about your server.
It does have forums.yourdomain.com as 216.34.94.184
but that site just leads to an advertising page.
It also shows yourdomain.com.au as 216.7.162.127
but that redirects to www.instra.com


The full thread this is being appended to is so old
and apparently unmarked that it has been aged
even from the Microsoft web interface for newsgroups.


Google Groups still has it here:

http://groups.google.com/group/micro...eff732c3a7b1e4



My guess though is that this "Me too!" poster is just reusing the Subject
and the old details would just confuse whatever the new issue is.
I strongly suggest starting a new thread with a more explicit Subject.


FYI

Robert Aldwinckle
(MVP IE)
---


>
>
> --
> SEO Jeff
> ------------------------------------------------------------------------
> SEO Jeff's Profile: http://forums.yourdomain.com.au/member.php?userid=1
> View this thread: http://forums.yourdomain.com.au/showthread.php?t=2198
>