Windows Update Fails To Start

(error number 0x80070002)

Go to Services (services.msc) Automatic Updates cannot be started.
Get Error 2: The system cannot find the file specified.

Automatic Updates is on Automatic Startup Type

BITS (Background Intelligent Transfer Service) cannot be started.

Get Error 2: The system cannot find the file specified.

BITS is on Manual Startup Type. When I tried to change it to Automatic, I
get a permission denied error. I am logged in as Administrator.

Already checked that RPC and RPC Locator are up and running.
Already rename the Windows update folder.

There is no C:\Documents and Settings\All Users\Application
Data\Microsoft\Network\Downloader folder.

What gives?

Try the System File Checker, by right-clicking on Command
Prompt (Start Menu\Programs\Accessories), and choosing Run as Administrator.
At the prompt, type:

sfc /scannow

Press enter on your keyboard. The scan may take awhile.
--

"cacheboy75" wrote:

> (error number 0x80070002)
>
> Go to Services (services.msc) Automatic Updates cannot be started.
> Get Error 2: The system cannot find the file specified.
>
> Automatic Updates is on Automatic Startup Type
>
> BITS (Background Intelligent Transfer Service) cannot be started.
>
> Get Error 2: The system cannot find the file specified.
>
> BITS is on Manual Startup Type. When I tried to change it to Automatic, I
> get a permission denied error. I am logged in as Administrator.
>
> Already checked that RPC and RPC Locator are up and running.
> Already rename the Windows update folder.
>
> There is no C:\Documents and Settings\All Users\Application
> Data\Microsoft\Network\Downloader folder.
>
> What gives?

Check the WindowsUpdate.log:
http://support.microsoft.com/kb/902093

The most recent entries are located at the *bottom*.
0x80070002 indicates that a file or files are missing.

From the the errors you've posted there's a strong chance that this
system is infected. That's why it can no longer update.

What is the installed security software and when was the system last
scanned for the presence of malware ?

Online scans available here:

ESET Online Scanner
http://www.eset.com/onlinescan/

Kaspersky Online Scanner
http://www.kaspersky.com/virusscanner (Sun's Java runtime required)

Trend Micro HouseCall 6.5
http://housecall.trendmicro.com/ ( Sun's JRE [any browser] or IE
[w/Trend's ActiveX control installed] )

You cannot manually start the Automatic Updates service and you receive
an "Error 1058" error message on a computer that is running Windows XP
or Windows XP Tablet PC Edition 2005
http://support.microsoft.com/kb/896224

You may receive an error message that contains the "0x8DDD0018" code or
the "0x80246008" code when you try to download updates from the
Microsoft Windows Update Web site or from the Microsoft Update Web site
http://support.microsoft.com/kb/910337


MowGreen
===============
*-343-* FDNY
Never Forgotten
===============




cacheboy75 wrote:

> (error number 0x80070002)
>
> Go to Services (services.msc) Automatic Updates cannot be started.
> Get Error 2: The system cannot find the file specified.
>
> Automatic Updates is on Automatic Startup Type
>
> BITS (Background Intelligent Transfer Service) cannot be started.
>
> Get Error 2: The system cannot find the file specified.
>
> BITS is on Manual Startup Type. When I tried to change it to Automatic, I
> get a permission denied error. I am logged in as Administrator.
>
> Already checked that RPC and RPC Locator are up and running.
> Already rename the Windows update folder.
>
> There is no C:\Documents and Settings\All Users\Application
> Data\Microsoft\Network\Downloader folder.
>
> What gives?